Hotel Las Americas

Hotels
7.7 (559 reviews)
Avenida Las Americas 9-08 zona 13 , Guatemala , gt

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Tour desk
See all facilities

Review Highlights

Pros:
Attentive staff
Good location
Delicious food
Cons:
Cleanliness issues
Outdated room facilities
Lack of amenities

Categories

Cleanliness
6.63
Multiple mentions of poor cleanliness and maintenance issues across various rooms. Significant room for improvement.
Service
8.6
Generally positive feedback about attentive staff, with some reports of impatience in reception.
Location
8.64
Guests appreciated the location, especially its proximity to the airport.
Room Quality
6.59
Issues with outdated furniture, small bathrooms, and general maintenance noted.
Amenities
7.62
Facilities like the pool and gym were appreciated, but some amenities were lacking.
Value for Money
7.58
Fair pricing mentioned but overshadowed by complaints about the quality of services and facilities.
Food and Beverage
8.13
Food received positive remarks, though some had mixed feelings about breakfast options.
Overall Experience
7.8
Guests had varied experiences; some enjoyed their stay, while others faced notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:41

Property Description

Luxurious Accommodation
Hotel Las Americas in Guatemala offers 5-star accommodation with air-conditioned rooms, free WiFi, and stunning city views. Guests can relax in the sauna, hot tub, or outdoor swimming pool, ensuring a comfortable stay.

Dining and Fitness Options
Indulge in delicious buffet, à la carte, or continental breakfast options at the hotel's restaurant. Stay active at the fitness centre and unwind at the bar with your favorite drink after a long day of sightseeing.

Convenient Amenities
With free private parking, a paid airport shuttle service, and a helpful reception providing local information, Hotel Las Americas ensures a hassle-free stay for guests exploring the area. Book now to experience luxury and convenience in Guatemala City.

Important information:

Please note that the pool will not be heated until the end of February.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: GUA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.7
Based on 559 reviews
Cleanliness: 6.63
Service: 8.6
Location: 8.64
Room Quality: 6.59
Amenities: 7.62
Value for Money: 7.58
Food and Beverage: 8.13
Overall Experience: 7.8
S
Sergio Terrazas • solo_traveller • mx
9
2026-05-23 • via Nuitee
M
Manuel • solo_traveller • us
4
Not even average.
Pros:

The pool and the food, everything else needs attention including and not limited to management.

2026-05-23 • via Nuitee
J
Jocelin Edith • solo_traveller • gt
7
2026-05-21 • via Nuitee
J
José Raúl • couple • gt
6
Comfortable
Pros:

Las instalaciones me gustaron, la habitación cómoda

Cons:

No tenía agua caliente, el control del TV no funcionaba

2026-05-20 • via Nuitee
A
Anabella • solo_traveller • gt
9
Cons:

No me parecio que al reservar por Booking no incluye desayuno y no incluye el traslado al aeropuerto.

2026-05-20 • via Nuitee
V
Vivian • solo_traveller • il
7
2026-05-18 • via Nuitee
D
DJ • solo_traveller • us
10
2026-05-17 • via Nuitee
R
Roberto • solo_traveller • sv
8
Buen lugar más que recomendado !!
Pros:

Desayuno excelente !!!

2026-05-16 • via Nuitee
J
Jean-Julien • family_with_children • fr
10
2026-05-14 • via Nuitee
C
Claudia • solo_traveller • gt
8
Pros:

La atención del personal y comida

Cons:

No me gustó que los vasos estén en el baño

2026-05-11 • via Nuitee
L
Luis • family_with_children • us
10
Great place to stay next to the Airport
Pros:

Clean, well located and close to the airport

Cons:

Casino, Pool, massage amenity

2026-05-09 • via Nuitee
N
Natalia • couple • gt
9
Cons:

Los asensores temrano no funcionaban tuvimos que bajar por el asensor de servicio

2026-05-08 • via Nuitee
G
Guillermo • solo_traveller • sv
10
2026-05-08 • via Nuitee
G
Guillermo • family_with_children • sv
10
2026-05-08 • via Nuitee
G
Gabriel • solo_traveller • es
7
El hotel pide a gritos una actualización.
Pros:

Personal muy atento y servicial. Excelente desayuno, muy completo, fresco y de calidad. Muy buen parking para dejar estacionado el vehículo. Inmejorable ubicación, lugar muy seguro y cerca de todo. Cama cómoda. Buena piscina. Toallas de alta calidad.

Cons:

La moqueta en un hotel es antihigiénica y no lo pienso discutir con nadie. La altura de la ducha es para gente de baja estatura, se tiene uno que doblar, no es cómoda. Los cristales de las habitaciones por fuera tienen exceso de suciedad. La iluminación de la habitación es mejorable. Los precios del Room service están desactualizados.

2026-05-08 • via Nuitee
G
Guillermo • solo_traveller • sv
10
2026-05-08 • via Nuitee
Z
ZuniSola • solo_traveller • cr
10
Excelente 👌
Pros:

El aseo

Cons:

Nada

2026-05-06 • via Nuitee
J
Juan Carlos • extended_group • co
8
2026-05-05 • via Nuitee
D
Diomar • solo_traveller • gt
9
2026-05-04 • via Nuitee
L
Laurence • solo_traveller • sv
10
Pros:

La atención del personal

Cons:

Nada hot todo estuvo muy bien

2026-05-04 • via Nuitee