Hotel Las Americas

Hotels
7.7 (602 reviews)
Avenida Las Americas 9-08 zona 13 , Guatemala , gt

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Attentive staff
Good location
Delicious food
Cons:
Cleanliness issues
Outdated room facilities
Lack of amenities

Categories

Cleanliness
6.63
Multiple mentions of poor cleanliness and maintenance issues across various rooms. Significant room for improvement.
Service
8.6
Generally positive feedback about attentive staff, with some reports of impatience in reception.
Location
8.64
Guests appreciated the location, especially its proximity to the airport.
Room Quality
6.59
Issues with outdated furniture, small bathrooms, and general maintenance noted.
Amenities
7.62
Facilities like the pool and gym were appreciated, but some amenities were lacking.
Value for Money
7.58
Fair pricing mentioned but overshadowed by complaints about the quality of services and facilities.
Food and Beverage
8.13
Food received positive remarks, though some had mixed feelings about breakfast options.
Overall Experience
7.8
Guests had varied experiences; some enjoyed their stay, while others faced notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:41

Property Description

Luxurious Accommodation
Hotel Las Americas in Guatemala offers 5-star accommodation with air-conditioned rooms, free WiFi, and stunning city views. Guests can relax in the sauna, hot tub, or outdoor swimming pool, ensuring a comfortable stay.

Dining and Fitness Options
Indulge in delicious buffet, à la carte, or continental breakfast options at the hotel's restaurant. Stay active at the fitness centre and unwind at the bar with your favorite drink after a long day of sightseeing.

Convenient Amenities
With free private parking, a paid airport shuttle service, and a helpful reception providing local information, Hotel Las Americas ensures a hassle-free stay for guests exploring the area. Book now to experience luxury and convenience in Guatemala City.

Important information:

Please note that the pool will not be heated until the end of February.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: GUA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.7
Based on 602 reviews
Cleanliness: 6.63
Service: 8.6
Location: 8.64
Room Quality: 6.59
Amenities: 7.62
Value for Money: 7.58
Food and Beverage: 8.13
Overall Experience: 7.8
L
Luis • family_with_children • gt
5
2026-07-04 • via Nuitee
D
DaveevaD • solo_traveller • be
3
Comfortable sleep, disappointing service
Pros:

The beds were comfortable and ensured a good night's sleep.

Cons:

We had reserved a shuttle, but upon arrival there was no one present to pick us up. Even though we had reported our 1 hour delay.

We stayed here as a family with our 13-year-old son and booked a room for three people including breakfast. To our surprise, it turned out that breakfast was only included for the two adults. Our son was allowed to stay overnight in the same room, but he could not have breakfast. That felt like a strange rule.

Upon checking out, as we often do, we wanted to make use of the pool before leaving for the airport. That too, turned out not to be allowed. Once you have checked out, you are no longer permitted to use the pool.

The room and bathroom were tidy but clearly outdated.

2026-07-04 • via Nuitee
V
Valverde • extended_group • cr
9
Cómodo
2026-06-29 • via Nuitee
K
Konrad • couple • pl
10
Pros:

Nice room with view on volcano and airport. Very clean, comfortable bed. Good breakfast and service

2026-06-29 • via Nuitee
S
Sheba • couple • ch
6
Mauvaise expérience car trompée par la publicité
Pros:

Publicité mensongère. Lestapis de courses les vélos... Rien ne fonctionnent. C est abîmé. La sauna n est pas chaude le jacuzzi ne fonctionne pas ainsi que le steam. C est sale et jamais nettoyé.

Cons:

Le déjeuner est simplement mauvais. Salle de fitness et espace spa ne fonctionnent pas....

2026-06-25 • via Nuitee
P
Pedro • couple • gt
7
2026-06-24 • via Nuitee
D
Diana • solo_traveller • co
7
2026-06-24 • via Nuitee
M
Maria Gonzalez • solo_traveller • mx
7
Comodidad y ubicación extraordinaria.
Pros:

El desayuno es un plus, es variado y rico y el personal del restaurante cordial.
La variedad de alimentos y la temperatura de los mismos hacen que uno disfrute ese primer alimento del día.
Felicidades.

Cons:

El mantenimiento de las habitaciones no es muy bueno, la llave del lavabo de la habitación 718 no se podía cerrar bien y aunque informé no lo corrigieron.
Ojalá en breve le den mantenimiento porque es una pena que un detalle tan mínimo no permita descansar correctamente por el sonido del goteo, además que se desperdicia el agua.

2026-06-24 • via Nuitee
J
Jason • family_with_children • nz
7
2026-06-22 • via Nuitee
M
Mario • extended_group • gt
6
2026-06-21 • via Nuitee
A
Anthony • solo_traveller • gb
9
Well located for the airport
Pros:

Comfortable room in a good location

Cons:

Nothing

2026-06-21 • via Nuitee
E
EMMA • solo_traveller • gt
7
Cons:

No megusto la piscina ed para niños no para adultos..el aire acondicionado viejo...se fue el agua calientd un dia..no pude bañarme..

2026-06-21 • via Nuitee
R
Rene David • solo_traveller • pa
10
2026-06-20 • via Nuitee
R
Ricardo • couple • ni
9
Bueno para descansar
Pros:

Ubicación

Cons:

El desayuno muy básico y el aire acondicionado no tuvo un buen desempeño …la infraestructura esta antigua

2026-06-19 • via Nuitee
C
Claudia • solo_traveller • gt
9
Pros:

Todo

2026-06-19 • via Nuitee
J
Jorge • solo_traveller • mx
8
2026-06-18 • via Nuitee
M
Mariela • family_with_children • gt
5
2026-06-16 • via Nuitee
S
Savy Victoria • solo_traveller • gt
7
2026-06-14 • via Nuitee
J
J K • solo_traveller • za
5
Hotel overrated in need of maintenance
Pros:

Great location for airport. Wonderful breakfast.

Cons:

Old out of date hotel, needs work. Leaking sink. No internet except slow one in reception. Disappointing asked for internet 4 times no came to fix.

2026-06-14 • via Nuitee
J
Jocelin Edith • couple • gt
8
2026-06-13 • via Nuitee