Hotel Le Châtelain

Hotels
8.5 (2552 reviews)
17 Rue du Châtelain , Brussels , be

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Location
Service
Cleanliness
Comfort
Cons:
Value for Money
Food Quality
Amenities

Categories

Cleanliness
8.64
Several mentions of cleanliness but some concerns about outdated decor and maintenance.
Service
9.61
Consistently positive remarks about staff friendliness and service quality.
Location
9.65
Multiple reviews highlight the excellent location, especially in terms of access to local attractions.
Room Quality
8.1
Mixed sentiments; spaciousness praised but mentions of outdated furnishings.
Amenities
7.63
Amenities like breakfast received criticism, and no pool was noted as a downside.
Value for Money
8.09
Concerns about high breakfast prices and perceived lack of value.
Food and Beverage
7.64
Criticism aimed at breakfast quality and options.
Overall Experience
8.61
Generally positive experiences highlighted with minor complaints noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:35

Property Description

Luxurious 5-Star Stay Near Avenue Louise

Peaceful Garden Courtyard and Top-Floor Fitness Centre
Indulge in the tranquility of a peaceful garden courtyard and stay active at the modern top-floor fitness centre during your stay at Hotel Le Châtelain.

Elegant Rooms with Modern Amenities
Experience comfort in sound-proofed rooms with flat-screen satellite TV, air conditioning, and luxurious bathrobes. Enjoy pay-per-view TV channels and unwind in style at Le Châtelain Hotel.

Gourmet Dining and Relaxation
Savor gourmet cuisine at La Maison du Châtelain and unwind in the relaxed setting of Bartist. Treat yourself to tea and cakes in the courtyard during warmer months, adding a touch of charm to your stay.

Book now to experience the epitome of luxury at Hotel Le Châtelain.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BRU

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 35 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 3 years old to 12 years old stay for € 80 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 2552 reviews
Cleanliness: 8.64
Service: 9.61
Location: 9.65
Room Quality: 8.1
Amenities: 7.63
Value for Money: 8.09
Food and Beverage: 7.64
Overall Experience: 8.61
Y
Yasmine • extended_group • gb
8
2026-05-31 • via Nuitee
G
Gülsüm Göksu • couple • tr
10
comfortable experience, kind communication
Pros:

they greeted us so kindly and answered every question that we asked clearly and nicely. they were always smiling and fulfilled every expectations in a very good very. it was a very nice experience. breakfast options were good and sufficient. room was clean and comfortable. its location is also great. you can walk to tram stations in just 2 minutes. if we visit brussels again we would definitely choose to stay there.

Cons:

there was nothing negative about our experience.

2026-05-30 • via Nuitee
J
Johanna • solo_traveller • de
5
Nice rooms, but disappointing staff and cleanliness
Pros:

The room was very large, great view, and comfortable bed.

Cons:

Staff was not particularly friendly or helpful, cleanliness in the bathroom was also lacking. The location is not very central, but good for certain areas

2026-05-30 • via Nuitee
R
Rat • couple • ro
9
2026-05-30 • via Nuitee
D
derFuxx86 • solo_traveller • de
10
Pros:

Great location in Ixelles, which is a beautiful district of Brussels, nice bars, cafés, restaurants. Good value for money.

2026-05-30 • via Nuitee
S
Sidney • couple • be
8
Pros:

J'ai aimé que l'hôtel se situe à 5 min à pied de mon appartement. Cela est pratique pour venir nourrir les chats ou pour récuprer quelque chose en cas de besoin.

Cons:

Il manquait des prises dans la chambre d'hôtel : j'ai été contrainte de débrancher ma lampe de chevet pour pouvoir charger mon téléphone. Heureusement, j'ai pu rapidement pallier ce désagrément en allant récupérer un Domino chez moi !

2026-05-29 • via Nuitee
T
TETIANA • solo_traveller • ua
1
2026-05-29 • via Nuitee
G
George Romulus • couple • gb
10
Pros:

Nice location stuff very friendly and helpful and room it was really nice and clean

2026-05-28 • via Nuitee
W
Walter Alejandro • solo_traveller • ar
8
2026-05-27 • via Nuitee
D
Dusan • solo_traveller • es
10
2026-05-27 • via Nuitee
F
Folghera • solo_traveller • fr
8
2026-05-26 • via Nuitee
D
Diane • solo_traveller • fr
8
2026-05-26 • via Nuitee
P
provy • solo_traveller • be
10
Pros:

Tout

Cons:

RAS

2026-05-26 • via Nuitee
C
cristina • couple • cl
9
Pros:

Muy bien ubicado, personal muy atento y amable. Piezas amplias.

2026-05-26 • via Nuitee
V
VCOM • extended_group • be
9
Pros:

Charles at the reception always welcomes us in a very kind and warm way. It's piceless to me

2026-05-26 • via Nuitee
S
Sladjana • solo_traveller • rs
3
Nije hotel za pet zvezdica!
Pros:

Lokacija hotela je dobra. Pojedini clanovi osoblja su fini i ljubazni. Ne svi.

Cons:

Hotel apsolutno nije za pet zvezdica. Otprilike to je hotel sa tri zvezdice.
Pojedino osoblje je izuzetno neprofesionalno, neusluzno,narocito momak sa azijskog ili africkog kontinenta (pretpostavljam po izgledu), ne znam mu ime. Cak ni dobar dan ni dovidjenja nije nam govorio kada dodjemo ili odemo. Imao je vrlo neprofesionalan odnos prema nama od trenutka dolaska pa do odlaska. Zaista nicim nismo izazvali takvo ponasanje. Higijena sobe je uglavnom lose odrzavana. A izgled sobe i ponuda sadrzaja u njoj je na nivou hotela sa tri zvezdice. Posteljina je bila pocepana.
Dorucak je svih 6 dana koliko smo mi bili, verovali ili ne, bio identican. Apsolutno svako jutro ista ponuda. Kvalitet ponudjene hrane je dobar.
Sve u svemu, ono sto ovaj hotel pruza nevredi za ulozeni novac.

2026-05-26 • via Nuitee
M
Melina • couple • be
9
2026-05-25 • via Nuitee
E
Elodie • couple • be
10
2026-05-25 • via Nuitee
M
Moussa • solo_traveller • be
10
2026-05-25 • via Nuitee
L
louis • couple • be
9
2026-05-24 • via Nuitee