Holiday Inn Express Indianapolis - Fishers by IHG

Hotels
•
Holiday Inn Express
7 (445 reviews)
9791 North by Northeast Boulevard , Fishers , us
+1 317-558-4100

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Nice staff
Great breakfast
Good location
Cons:
Cleanliness issues
Unfriendly staff
Noisy environment

Categories

Cleanliness
5.5
Multiple reviews indicated issues with cleanliness, including hair and unemptied trash.
Service
8
Some positive mentions of friendly staff, though issues with staff efficiency noted.
Location
8.5
Many reviews praised the location, making it a strong point for the hotel.
Room Quality
6.5
Comments on worn rooms and issues with amenities, but also mentions of comfort.
Amenities
6
Some recognized amenities like breakfast, but noted dissatisfaction with availability.
Value for Money
7
Perceived as okay, but several comments suggest value is lacking compared to other hotels.
Food and Beverage
7
Breakfast received mixed reviews, described as just okay, but breakfast buffet praised.
Overall Experience
7.5
Overall feedback was mixed, but many found aspects to appreciate despite issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 10:41

Property Description

Modern Amenities and Convenient Location
Situated just off Interstate 69, Holiday Inn Express Indianapolis - Fishers offers a contemporary stay with an indoor pool, 24-hour fitness center, and complimentary Wi-Fi. The bright rooms feature wood floors, cable TV, and coffee facilities for a comfortable stay.

Delicious Breakfast and Fitness Options
Start your day right with a complimentary hot breakfast and make use of the well-equipped fitness center with individual TVs for entertainment while working out. Additionally, a business center with computers is available for your convenience.

Nearby Attractions
Conveniently located 9 miles from the Verizon Wireless Music Center and within driving distance of the Indianapolis Zoo and Hoosier Park Racing & Casino, this hotel provides easy access to popular attractions. Book now for a memorable stay in Fishers, Indiana!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IND

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 5 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7
Based on 445 reviews
Cleanliness: 5.5
Service: 8
Location: 8.5
Room Quality: 6.5
Amenities: 6
Value for Money: 7
Food and Beverage: 7
Overall Experience: 7.5
A
Antony • solo_traveller • us
9
It was restful.
Pros:

Nice room, good food, nice gym.

2026-07-22 • via Nuitee
K
Konrad • family_with_children • us
7
2026-07-20 • via Nuitee
N
Nick • solo_traveller • us
7
2026-07-06 • via Nuitee
K
Karsyn • extended_group • us
2
When our group got there, 2 of our rooms were still being cleaned and it was after 3pm. Our hallway and our room smelled
Pros:

It was in a good location and the breakfast was good.

Cons:

It was very hot inside and smelled terribly.

2026-06-27 • via Nuitee
A
Andrea • solo_traveller • us
7
2026-06-25 • via Nuitee
T
Tina • solo_traveller • us
10
2026-06-20 • via Nuitee
L
Lollar • solo_traveller • us
9
The facility was clean and comfortable however the bed was at the end of its life
Pros:

Location and cleanliness

Cons:

Bed

2026-06-20 • via Nuitee
L
Laura • couple • us
10
Friendly helpful staff, clean good breakfast selection
Pros:

Clean and welcoming

2026-06-05 • via Nuitee
R
Robbin • family_with_children • us
7
2026-06-03 • via Nuitee
D
dakotamR704AY • Solo travel
2
Refused to Resolve Issue
Pros:

I'm loyal to Holiday Inns and I've stayed at this hotel multiple times because it is near one of my work sites. I booked a room around 11:45pm to avoid the issues that come with trying to book online after midnight. I checked in around 1am as I planned and checked out on time later the same morning, only staying a single night. There is a charge on my card for 2 combined nights, which was not the same charge as it was in my pending transactions.

When I called the front desk, I was met with complete hostility when I nicely inquired about accidentally being double charged. The person at the front desk blamed me for the double charge because I checked in after midnight, which automatically charged a second night. This issue was not a policy listed in the confirmation email or booking process, and I booked directly through the hotel website. I did not receive a receipt via email upon checkout like I should have, and only received it when the person at the front desk emailed it to me so they could use it as a reference to speak to me more aggressively. If a receipt has been immediately emailed to me, I would've caught the issue upon checkout. The staff member who checked me out also did not catch this issue, so I was never informed of this policy issue. It was impossible for me to identify the problem before the charge went through on my card because the pending transaction didnt end up matching the posted charge.

It took forever to get the person to transfer me to the manager, who didn't even pick up the phone. I left a calm and kind voicemail for the manager, in the same tone as I used with the aggressive front desk person. But I have no idea if they'll actually reach out to me to correct this. It is unacceptable to be charged double for one night because of when I made the reservation and checked in, especially if proper disclosure of the policy would've allowed me to sort out the situation with the front desk when I arrived. The system should not mark people as a no-show just because they check in late at night in the date range they paid for. If anything, the system should cancel the reservation in this scenario, not charge double. I will be leaving this review on every travel and hotel website until this issue is resolved. It will be upsetting to have to find a different hotel because the accomodations in this one are nice and so is the location for my needs.

2026-05-29 • via Tripadvisor
A
Angela • extended_group • us
9
2026-05-11 • via Nuitee
M
markhL6358RU • Couples
2
Cold showers
Pros:

Hallways are pretty beat up and run down. The biggest thing for us was the shower wouldn’t even get to luke warm. Literally the shower was cold no matter how long we ran it to try and warm it up. I would think that was a basic need that a hotel would have…. I saw a couple other reviews mention the cold showers too. Pretty ridiculous. The bed also squeaks like crazy from the most subtle movement. Tv was like 27” too.

2026-05-09 • via Tripadvisor
H
Harold • couple • us
9
Pros:

Nice location

2026-05-07 • via Nuitee
D
Denise • solo_traveller • us
10
Pros:

Friendly staff

Cons:

Kids running up and down hallways, very loud

2026-04-27 • via Nuitee
J
Jimmy • family_with_children • us
3
Not somewhere I’d ever go again.
Pros:

Location

Cons:

Elevator broken, lobby and corridors smelled badly all 3 days (so not a single event), I had to redo my key card 5 times.

2026-04-27 • via Nuitee
C
cheryl • extended_group • us
10
2026-03-28 • via Nuitee
J
Jessica • family_with_children • us
10
2026-02-23 • via Nuitee
A
Audrey • solo_traveller • us
8
2026-01-19 • via Nuitee
R
Rene • family_with_children • us
4
Disappointed in this stay.
Pros:

Same breakfast every other day. Gets boring.

Cons:

To much noise late at night. Elevators not working

2026-01-19 • via Nuitee
D
Denice • family_with_children • us
10
Pros:

Overall the stay was great! The room was very clean! It was very quiet and the room was comfortable. The AC worked great. We enjoyed the breakfast, also.

2026-01-19 • via Nuitee