Extended Stay America Suites - Chantilly - Dulles

Hotels
•
Extended Stay America Suites
7.6 (415 reviews)
14036 Thunderbolt Place , Chantilly , US
+1 703-709-0453

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Pets allowed
BBQ facilities
See all facilities

Review Highlights

Pros:
Friendly staff
Good for airport layovers
Cons:
Poor shower pressure
Odors in some rooms

Categories

Cleanliness
6.99
The hotel was fairly clean, but there were complaints about odors.
Service
8.46
Staff were generally friendly and helpful throughout the stay.
Location
8.5
Good location for accessing Dulles Airport, with easy access to the convention center.
Room Quality
6.95
Some rooms were clean and comfortable, but there were issues with smell and insufficient kitchen utensils.
Amenities
6.98
Basic amenities present but lacking in kitchen utensils and comfortable bedding.
Value for Money
7.94
Affordable for a layover, though certain aspects like bed comfort could be improved.
Food and Beverage
6.99
Very basic breakfast expected for the price paid.
Overall Experience
7.96
Generally positive despite some issues, a few guests felt at home.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:02

Property Description

Convenient Location:
Located just a 10-minute drive from Dulles International Airport and close to the Dulles Expo Center, Extended Stay America - Chantilly - Dulles offers easy access for travelers.

Home-like Comfort:
Featuring self-contained rooms with complete kitchens, free Wi-Fi, and cable TV, guests can enjoy the convenience of a home away from home during their stay.

Amenities Galore:
With an outdoor pool, a well-equipped gym, and 24-hour reception services, guests can relax, stay active, and receive assistance whenever needed.

Book your stay at Extended Stay America - Chantilly - Dulles now for a seamless blend of comfort and convenience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IAD

Location

Guest Reviews

7.6
Based on 415 reviews
Cleanliness: 6.99
Service: 8.46
Location: 8.5
Room Quality: 6.95
Amenities: 6.98
Value for Money: 7.94
Food and Beverage: 6.99
Overall Experience: 7.96
C
Crystal • couple • us
5
The price wasnt bad for the size and amenities of the room, but the staff and parking are not ideal.
Pros:

the room was very spacious for the price.

Cons:

parking is horrible. we went to a concert and came back around 11 and there was no available parking besides the street. that is ridiculous. plus the person "on duty" at the overnight desk was outside smoking a cigarette and didnt even offer to help answer questions.
bed was very uncomfortable, pillows were horrible.

2026-09-18 • via Nuitee
D
Dorothea • solo_traveller • us
5
Pros:

Location

Cons:

The kitchenettes had nothing. You could purchase stuff for the kitchen from the hotel which was insanely priced. Also the washer broke and was told by front staff that I would have to wait until morning to get my clothes out of the locked washer.

2026-09-12 • via Nuitee
A
Alex Parmar • solo_traveller • ca
8
2026-09-09 • via Nuitee
L
LYnda • couple • us
10
2026-09-08 • via Nuitee
K
Kee • solo_traveller • us
3
quiet/needs cleaning and reno
Pros:

liked having appliances large enough to cook and store food

Cons:

toilet was dirty under the rim; floors were sticky; curtains were old and didn't fully block light; parking lot was not cleaned after storm

2026-09-07 • via Nuitee
S
Slugger51 • solo_traveller • us
8
No Comment
Pros:

Location

Cons:

Management unwilling to address issue with my check in and check out stating that they never received my change of dates then continuing to ask why I was checking out early. Also can't understand why the Hotel manager wasn't available for a week and other managers couldn't see that I checked in a day later after calling them directly to inform them of the reasons why I was changing the my check in day and check out day which I also changed on Booking.com how hard is it to look in the system at the hotel and confirm this three weeks later they're still not trying fix the issue but have refunded my deposit a few days later just bad business at this establishment under the Hilton hotels chain will not recommend this Extended Stay America Chantilly va to anyone

2026-08-25 • via Nuitee
A
April • solo_traveller • us
10
2026-08-20 • via Nuitee
W
Willington • family_with_children • co
2
Regular, por el precio pagado, no vale la pena.
Pros:

Que tenía parqueadero, es lo único. Por lo demás, mal sitio. Personas fumando en las afueras del hotel.

Cons:

El supuesto desayuno complementario no era sino café, muy malo. Las habitaciones olían a viejo, un olor desagradable. Toca pedir utensilio por utensilio en la recepción para cocinar.

2026-08-18 • via Nuitee
K
Kelvin • extended_group • us
10
2026-08-17 • via Nuitee
A
Ajay • solo_traveller • us
2
2026-08-16 • via Nuitee
K
Kelvin • extended_group • us
10
2026-08-10 • via Nuitee
M
Michael • solo_traveller • us
8
2026-08-04 • via Nuitee
J
Juan carlos • extended_group • us
7
2026-07-23 • via Nuitee
C
Clifford • solo_traveller • us
1
2026-07-08 • via Nuitee
P
Per • solo_traveller • dk
8
Pros:

Værelsets størrelse

2026-07-08 • via Nuitee
M
Maged Takla • solo_traveller • eg
6
2026-07-06 • via Nuitee
D
D S • family_with_children • us
5
good place, ok amenities, bad receptionist, bad workers, certain basic needs like ice dispensers m
Pros:

location was good, and concept for extended stay with kitchen was good, bathroom was renovated.

Cons:

Staff was rude (receptionist while checking in asked for the id proof for my spouse which is not mandatory also when said about soft copies of passports are available she made a drama of going and asking manager, rooms were not so new or not renovated, while I asked for ice the lady working in the kitchen area she asked me to stay out multiple times on day 2 when I was wearing a traditional attire but on day 1 when I was dressed normally she let me enter the kitchen to pick up ice, there was not ice dispensing machines

2026-07-06 • via Nuitee
E
Erica Lynn • couple • us
1
Horrifically catastrophic financial loss that they caused and refuse to take accountability for My Account is still in t
Pros:

They over drafted my bank account by 1100.00 caused me 5,511.00 in over drafted fees, lost wages, because I was unable to get to work because I could not get gas - or medical treatment for poison ivy of which I’m highly allergic to, on top of the fact they charged the wrong rate that was different from my itinerary and booking statements.

And in the end, would only refund the difference between the wrong amount and what I was supposed to pay. Which was 160$ give or take.

Told me they’d only be taking 100$ deposit and that it would be returned
I saw the mistake pop up on the screen during check in and alerted the clerk clearly of the mistake - on Camera.

Of which she told me - the screen is just broken don’t worry you will only be charged 100$

Well it did charge my card 100+ the wrong rate of 926.00

Refused to correct it this happened on a Sunday… no return calls from general manager
And when I did speak to her she had a nasty, nasty attitude and was extremely combative even though I had been extremely nice about the matter.

In total because of their error I lost 5,511.00
They refused to take accountability
I call corporate they assured me they would take care of it
Never heard back from Terry from corporate
I then reached out to the area manager, Reginal VP, and the CEO of the company
Of which I was ignored and told the decision was Final
And that they were not gonna cover any of the damage that they caused
They didn’t offer me to comp my room
They didn’t offer me anything but their very nasty attitude even though most people would’ve lost their mind and cussed them out. I was extremely nice the entire encounter.


So the general manager, the area manager, the regional vice president, and the CEO of the company has refused to do anything except take my money and expect me to eat the cost of $5511.00 of financial destruction that they caused.

My only option now is a lawsuit which I tend to file with a lawyer.

Cons:

See above

2026-06-30 • via Nuitee
M
Michael • solo_traveller • us
3
Cons:

Tons of noise; kids paying crying yelling and dogs barking and it was hell .

2026-06-26 • via Nuitee
C
CHAE YOUNG • solo_traveller • kr
1
서비스 엉망인 최악의 호텔
Cons:

룸 청소를 1주일에 한번씩 함. 타올 수건 교체를 고객이 직접 가지고 가야만 바꿔 줌. 6월 17일에는 낮에는 무슨 공사한다면서 하루종일 수돗물을 일방적으로 단수해 버려서 화장실 사용도 못함. 8일 투숙 기간 중 완전 서비스 엉망인 호텔. 두번 다신 가고 싶지 않은 호텔임

2026-06-22 • via Nuitee