MainStay Suites

Hotels
•
Main Stay Suites
6.7 (168 reviews)
1075 Montlimar Drive , Mobile , US
+1 251-345-9588

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Free
Children allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Family rooms
See all facilities

Review Highlights

Pros:
Friendly/front desk and breakfast staff praised multiple times
Good, safe and convenient location
Some rooms were described as clean and spacious
Dining/breakfast attendant noted as wonderful
Cons:
Cleanliness issues: musty odor, sticky carpet, used wash rags, clogged drains, bugs/roaches
Amenities unreliable: elevator outages, no pool as advertised, ice machine not working, TV issues
Breakfast often limited/grab-and-go and not as advertised
Room problems: lukewarm water, missing beds, pillows with bad odor
Reports of unprofessional management and unauthorized card charges

Categories

Cleanliness
5.2
Mixed to negative: multiple guests reported musty odor, sticky carpet, clogged drains, used wash rags left in room, bad smells and bugs, though some guests said rooms were clean.
Service
7.8
Generally positive staff interactions (friendly front desk, helpful breakfast/dining attendants) but several reports of unprofessional management and insufficient assistance with luggage or issues.
Location
8.5
Consistently praised as a good, safe and convenient location across reviews.
Room Quality
5.5
Below-average: reports of non-working TVs, missing beds, lukewarm hot water, pillows with odor and presence of bugs in some rooms, though room size was acceptable to some guests.
Amenities
6
Underwhelming or unreliable: elevator outages, no advertised pool, ice machine not working and misleading pictures; some amenities worked but several key ones failed or were not as advertised.
Value for Money
6.5
Mixed: several guests felt they got what they paid for while others complained about hidden charges or card issues; value perceived as modest rather than strong.
Food and Beverage
6
Mediocre: breakfast frequently described as limited/grab-and-go and not as advertised, though staff serving breakfast received positive mentions.
Overall Experience
8.1
Mixed-to-positive for some guests (several outstanding individual experiences and friendly staff) but many negative operational issues (cleanliness, amenities, management) led to varied overall impressions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:11

Property Description

Convenient Location:
Located just a short drive away from downtown Mobile and the Springdale Mall, our hotel offers easy access to shopping, dining, and local attractions.

Suite Perks:
Our suites are designed to make you feel at home, with a spacious seating area and a fully equipped kitchen including a microwave and dishwasher. Stay connected with complimentary Wi-Fi during your stay.

On-Site Amenities:
Stay active during your visit by taking advantage of our gym facilities or enjoy a relaxing day by the outdoor pool. Don't forget to savor a delicious barbecue using our provided facilities.

Ready to experience comfort and convenience at TownePlace Suites Mobile? Book your stay now!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MOB

Location

Guest Reviews

6.7
Based on 168 reviews
Cleanliness: 5.2
Service: 7.8
Location: 8.5
Room Quality: 5.5
Amenities: 6
Value for Money: 6.5
Food and Beverage: 6
Overall Experience: 8.1
S
Simen • couple • no
8
2026-10-29 • via Nuitee
L
Lucy • couple • us
3
I made due - but would not return
Pros:

Clean - friendly staff

Cons:

- Tv did not work - and could not be fixed (5 nights)
- room had very strong musty oder
- ice machine did not work

2026-10-26 • via Nuitee
A
Arminio • family_with_children • us
5
Pros:

Spacious

Cons:

Room was not properly clean. There were used wash rags from previous guests

2026-10-15 • via Nuitee
A
April • couple • us
6
2026-10-08 • via Nuitee
L
Latrece45 • solo_traveller • us
1
Pros:

Location

Cons:

Everything else

2026-08-15 • via Nuitee
P
Patrona • solo_traveller • us
10
2026-08-10 • via Nuitee
C
Crystal • solo_traveller • us
10
Crystal's overnight at Mainstay facility 😊
Pros:

One of the very best experiences I've had at a short term stay studio. Hands down. Will be coming to stay again soon.

Cons:

Extra blanket not in room. I got really cold. Otherwise outstanding facility.

2026-07-16 • via Nuitee
M
Marshelia • couple • us
10
2026-07-14 • via Nuitee
O
Octavia • family_with_children • us
1
Horrible bad manger unprofesional
Pros:

No breakfast

Cons:

Steal money of your card without your consent

2026-07-13 • via Nuitee
D
Debbie • couple • us
3
Elevator not working in building 2 . Roaches a live and dead. Tv barely worked
Pros:

I wouldn't call ot breakfast. Not what was advertised

Cons:

We wereunder the impression that it was a full meal

2026-07-09 • via Nuitee
E
Eitan • couple • ar
8
Relacion precio calidad
Pros:

Relacion precio calidad

Cons:

No funcionaba el ascensor, estana en el 3er piso

2026-07-09 • via Nuitee
M
Mallory • solo_traveller • us
6
Pros:

I absolutely loved the front desk lady at check in. And the staff in the morning when I checked out were really sweet.
I booked the room under the impression there was a pool for kids to swim in and actual breakfast; however there was no pool. Breakfast was grab n go. The pictures on the booking website were very misleading. The drain in my room was stopped up and the carpet was sticky feeling. Room was clean and nice though. Location was perfect and safe in my opinion.

2026-07-06 • via Nuitee
J
Jason • solo_traveller • us
7
2026-07-01 • via Nuitee
B
Basheba • family_with_children • us
5
For the price we got what we paid for .
Pros:

Nice location

Cons:

Elevator didn’t work, advertised breakfast but it wasn’t any breakfast . You have to remove all linen and trash from room before checkout . Hot water was not hot at all ( lukewarm ) at best .

2026-06-30 • via Nuitee
T
tangee • couple • us
7
2026-06-29 • via Nuitee
B
Brandon Fireplace • solo_traveller • us
2
Terrible...
Pros:

The rooms had decent size.

Cons:

One of my rooms could not open without a master key, the pillows smelled bad, there were bugs in one of the rooms, I was charged for a 2 queen size bed room and both rooms only had 1 bed in it. The breakfast was lacking everything, they want you to do the housekeepers job prior to checking out and it could go on and on. Just a bad spot to stay overall for my family and I.

2026-06-29 • via Nuitee
R
Ruth • solo_traveller • us
8
2026-05-29 • via Nuitee
D
Draquandra • solo_traveller • us
10
Pros:

The room was clean

Cons:

No complaints

2026-05-16 • via Nuitee
V
Victor and Ana • family_with_children • us
7
It was good overall.
Pros:

The person who served breakfast was friendly and made breakfast worth coming back again.

Cons:

The inner front door by the stairs did not have a digital lock. Maybe that was due to the remodeling. But, anyone could have entered during the night.

2026-05-16 • via Nuitee
A
Adele • couple • us
4
ASK IF THE ELEVATOR IS FUNTIONING THE THE BUILING ACROSS THE STREET!
Pros:

The dining room attendant was wonderful! The food was prepared and presented very nicely!

Cons:

We were NOT notified about the elevator in the building across the parking lot was not functioning properly! After waiting several hours for a room that was booked and purchased prior to my arrival, we were assigned a room on the 3rd floor! The customer service employee! The font desk did not seem to really care! I was recovering from surgery to my left wrist so I could not help my spouse carry my half of the luggage. Try caring heavy luggage up the stairs to the 3rd floor! No one was available to assist!

2026-05-14 • via Nuitee