MainStay Suites

Hotels
•
TownePlace Suites by Marriott
7.5 (243 reviews)
1075 Montlimar Drive , Mobile , us
+1 251-345-9588

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Family rooms
See all facilities

Review Highlights

Pros:
Staff was excellent and accommodating
Breakfast was delicious
Cons:
Cleanliness issues noted in multiple reviews
Maintenance problems with rooms

Categories

Cleanliness
5.33
Several reviews mentioned cleanliness issues; notably referenced dead bugs and a nasty hotel.
Service
9.3
Positive sentiments regarding staff assistance and professionalism despite some operational challenges.
Location
8.34
Convenient location for guests' needs, some positive mentions about the surroundings.
Room Quality
6.29
Mixed sentiment with wear and tear mentioned; some rooms may have cleanliness issues.
Amenities
6.82
Noted that kitchen equipment was outdated; overall amenities could be improved.
Value for Money
7.28
Expectations are noted to be met but issues in service and cleanliness detract from value.
Food and Beverage
8.83
Positive feedback on breakfast and friendly service related to food.
Overall Experience
7.8
An average stay with a mix of good service and significant cleanliness and maintenance issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:49

Property Description

Convenient Location:
Located just a short drive away from downtown Mobile and the Springdale Mall, our hotel offers easy access to shopping, dining, and local attractions.

Suite Perks:
Our suites are designed to make you feel at home, with a spacious seating area and a fully equipped kitchen including a microwave and dishwasher. Stay connected with complimentary Wi-Fi during your stay.

On-Site Amenities:
Stay active during your visit by taking advantage of our gym facilities or enjoy a relaxing day by the outdoor pool. Don't forget to savor a delicious barbecue using our provided facilities.

Ready to experience comfort and convenience at TownePlace Suites Mobile? Book your stay now!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MOB

Property Policies

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.5
Based on 243 reviews
Cleanliness: 5.33
Service: 9.3
Location: 8.34
Room Quality: 6.29
Amenities: 6.82
Value for Money: 7.28
Food and Beverage: 8.83
Overall Experience: 7.8
C
Crystal • solo_traveller • us
10
Crystal's overnight at Mainstay facility 😊
Pros:

One of the very best experiences I've had at a short term stay studio. Hands down. Will be coming to stay again soon.

Cons:

Extra blanket not in room. I got really cold. Otherwise outstanding facility.

2026-07-16 • via Nuitee
M
Marshelia • couple • us
10
2026-07-14 • via Nuitee
O
Octavia • family_with_children • us
1
Horrible bad manger unprofesional
Pros:

No breakfast

Cons:

Steal money of your card without your consent

2026-07-13 • via Nuitee
E
Eitan • couple • ar
8
Relacion precio calidad
Pros:

Relacion precio calidad

Cons:

No funcionaba el ascensor, estana en el 3er piso

2026-07-09 • via Nuitee
D
Debbie • couple • us
3
Elevator not working in building 2 . Roaches a live and dead. Tv barely worked
Pros:

I wouldn't call ot breakfast. Not what was advertised

Cons:

We wereunder the impression that it was a full meal

2026-07-09 • via Nuitee
M
Mallory • solo_traveller • us
6
Pros:

I absolutely loved the front desk lady at check in. And the staff in the morning when I checked out were really sweet.
I booked the room under the impression there was a pool for kids to swim in and actual breakfast; however there was no pool. Breakfast was grab n go. The pictures on the booking website were very misleading. The drain in my room was stopped up and the carpet was sticky feeling. Room was clean and nice though. Location was perfect and safe in my opinion.

2026-07-06 • via Nuitee
J
Jason • solo_traveller • us
7
2026-07-01 • via Nuitee
B
Basheba • family_with_children • us
5
For the price we got what we paid for .
Pros:

Nice location

Cons:

Elevator didn’t work, advertised breakfast but it wasn’t any breakfast . You have to remove all linen and trash from room before checkout . Hot water was not hot at all ( lukewarm ) at best .

2026-06-30 • via Nuitee
B
Brandon Fireplace • solo_traveller • us
2
Terrible...
Pros:

The rooms had decent size.

Cons:

One of my rooms could not open without a master key, the pillows smelled bad, there were bugs in one of the rooms, I was charged for a 2 queen size bed room and both rooms only had 1 bed in it. The breakfast was lacking everything, they want you to do the housekeepers job prior to checking out and it could go on and on. Just a bad spot to stay overall for my family and I.

2026-06-29 • via Nuitee
T
tangee • couple • us
7
2026-06-29 • via Nuitee
R
Ruth • solo_traveller • us
8
2026-05-29 • via Nuitee
D
Draquandra • solo_traveller • us
10
Pros:

The room was clean

Cons:

No complaints

2026-05-16 • via Nuitee
V
Victor and Ana • family_with_children • us
7
It was good overall.
Pros:

The person who served breakfast was friendly and made breakfast worth coming back again.

Cons:

The inner front door by the stairs did not have a digital lock. Maybe that was due to the remodeling. But, anyone could have entered during the night.

2026-05-16 • via Nuitee
M
Mary • solo_traveller • us
3
Poor
Pros:

It was a place to sleep!

Cons:

The shower wouldn’t drain, when I lifted up the metal plate over the drain I found the most awful funk stopping it up that I had to remove! The outside of this establishment is very deceptive because it clearly has not been well maintained or cleaned thoroughly! Gave me a major “ICK” factor the whole night!

2026-05-14 • via Nuitee
A
Adele • couple • us
4
ASK IF THE ELEVATOR IS FUNTIONING THE THE BUILING ACROSS THE STREET!
Pros:

The dining room attendant was wonderful! The food was prepared and presented very nicely!

Cons:

We were NOT notified about the elevator in the building across the parking lot was not functioning properly! After waiting several hours for a room that was booked and purchased prior to my arrival, we were assigned a room on the 3rd floor! The customer service employee! The font desk did not seem to really care! I was recovering from surgery to my left wrist so I could not help my spouse carry my half of the luggage. Try caring heavy luggage up the stairs to the 3rd floor! No one was available to assist!

2026-05-14 • via Nuitee
B
Breunna • solo_traveller • us
10
Pros:

Everything was awesome ☺️

Cons:

The pool wasn't available

2026-05-04 • via Nuitee
W
Weems Jr. • couple • us
8
It was good.
Pros:

Breakfast was good.

Cons:

The swimming pool for the kids who where with there parents couldn't play in the pool water was dirty.

2026-04-13 • via Nuitee
J
Jennifer • solo_traveller • us
5
Pros:

The staff were very friendly, helpful and concern.

Cons:

My room door were awful, to close it all the way I had to lift up on it. The room wasn't all that clean. Woke up some kind of black bugs were bitting on me. Had to take allergy medicine due to dust in room and really didn't get any sleep due to my allergies and noise.

2026-04-13 • via Nuitee
E
Enesha • extended_group • us
2
My stay wasn't pleasant at all. I wanted to put my feet in the pool. The water was dirty.
Pros:

It was ok. They could've had turkey

Cons:

I hated the fact of no being able to watch TV. The elevator didn't work so I had to walk all of my luggage to the third floor. I wouldn't stay there again.

2026-04-13 • via Nuitee
C
Cherese • family_with_children • us
4
No tv no wifi sink in kitchen leaked room chair broke almost fell
Pros:

Ok

2026-04-13 • via Nuitee