TownePlace Suites New Orleans Metairie

Hotels
TownePlace Suites by Marriott
7 (334 reviews)
5424 Citrus Boulevard , Harahan , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Clean room
Friendly staff
Good location
Comfortable amenities
Cons:
Poor cleanliness
Delayed room availability
Room condition issues

Categories

Cleanliness
5.5
Several complaints about cleanliness in the bathroom and mold.
Service
8
Generally positive sentiment with mentions of friendly and helpful staff.
Location
7.5
Location was appreciated in multiple reviews.
Room Quality
6
Mixed reviews about room condition and comfort.
Amenities
7
Decent amenities were mentioned, but some issues reported.
Value for Money
7.5
Favorable pricing noted but varied experiences on value.
Food and Beverage
8
Breakfast was consistently praised for being on time and fresh.
Overall Experience
6.5
Mixed overall experiences, reflecting dissatisfaction and satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 21:04

Property Description

Luxurious Amenities
TownePlace Suites New Orleans Metairie boasts a seasonal outdoor swimming pool, a fitness centre, and free WiFi in all non-smoking rooms. Enjoy the convenience of a 24-hour front desk and luggage storage for a stress-free stay.

Comfortable Accommodation
Relax in well-appointed units featuring air conditioning, a kitchen, and a flat-screen TV with cable channels. Each room also includes a private bathroom with complimentary toiletries and cozy bedding for a restful night's sleep.

Delicious Dining Options
Start your day right with a buffet or American breakfast served every morning. Additionally, guests can take advantage of the barbecue facilities for a delightful outdoor dining experience.

Experience the perfect blend of comfort and convenience at TownePlace Suites New Orleans Metairie. Book your stay now for an unforgettable getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSY

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7
Based on 334 reviews
Cleanliness: 5.5
Service: 8
Location: 7.5
Room Quality: 6
Amenities: 7
Value for Money: 7.5
Food and Beverage: 8
Overall Experience: 6.5
T
Traiona extended_group us
5
2026-05-29 via Nuitee
L
Legg couple us
8
Overall it was great
Pros:

Great beds and the breakfast was ok

Cons:

They didn't empty the trash cans that were full.

2026-05-27 via Nuitee
R
Ramirez solo_traveller us
6
2026-05-25 via Nuitee
B
Bryan couple us
10
2026-05-25 via Nuitee
C
Christopher solo_traveller us
9
2026-05-25 via Nuitee
C
Calvin solo_traveller us
5
Cons:

The bed

2026-05-07 via Nuitee
J
Jennifer solo_traveller us
8
2026-04-18 via Nuitee
A
amy solo_traveller us
10
Pros:

Everyone from the time we walked in the door were so welcoming. Great breakfast. The rooms were beyond our expectations.

Cons:

Loved it all.

2026-04-14 via Nuitee
N
Navante couple us
10
Pros:

Everything

Cons:

N/a

2026-04-01 via Nuitee
R
Richard family_with_children us
10
2026-03-29 via Nuitee
K
kathy couple us
6
Convenient for this trip but would find a cleaner facility if coming again
Pros:

Excellent location
Excellent morning buffet

Cons:

Was not very clean
Pool was unsightly
Could not use key card on side doors
Only decaf coffee placed in room

2026-03-29 via Nuitee
H
Hollis couple us
7
Liked the location and the layout. Just needs a little updated
2026-03-28 via Nuitee
D
Dulice couple us
10
2026-03-28 via Nuitee
Y
Yahaira extended_group us
7
2026-03-24 via Nuitee
B
Brossett family_with_children us
4
2026-03-18 via Nuitee
M
Murphy couple us
1
Pros:

Stole my money after canceling

2026-03-17 via Nuitee
C
Cindy couple us
10
2026-03-16 via Nuitee
T
TYLER family_with_children us
9
Great Value!
Pros:

Large room. Good temperature. Comfortable beds.

Cons:

I wish the beds were kings instead of queens. I would have preferred bacon instead of ham for breakfast. First world problems.

2026-03-03 via Nuitee
Z
Zaire solo_traveller us
7
2026-02-28 via Nuitee
N
Noel family_with_children us
10
2026-02-27 via Nuitee