TownePlace Suites New Orleans Metairie

Hotels
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TownePlace Suites by Marriott
7 (343 reviews)
5424 Citrus Boulevard , Harahan , us
+1 504-818-2400

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean room
Friendly staff
Good location
Comfortable amenities
Cons:
Poor cleanliness
Delayed room availability
Room condition issues

Categories

Cleanliness
5.5
Several complaints about cleanliness in the bathroom and mold.
Service
8
Generally positive sentiment with mentions of friendly and helpful staff.
Location
7.5
Location was appreciated in multiple reviews.
Room Quality
6
Mixed reviews about room condition and comfort.
Amenities
7
Decent amenities were mentioned, but some issues reported.
Value for Money
7.5
Favorable pricing noted but varied experiences on value.
Food and Beverage
8
Breakfast was consistently praised for being on time and fresh.
Overall Experience
6.5
Mixed overall experiences, reflecting dissatisfaction and satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 21:04

Property Description

Luxurious Amenities
TownePlace Suites New Orleans Metairie boasts a seasonal outdoor swimming pool, a fitness centre, and free WiFi in all non-smoking rooms. Enjoy the convenience of a 24-hour front desk and luggage storage for a stress-free stay.

Comfortable Accommodation
Relax in well-appointed units featuring air conditioning, a kitchen, and a flat-screen TV with cable channels. Each room also includes a private bathroom with complimentary toiletries and cozy bedding for a restful night's sleep.

Delicious Dining Options
Start your day right with a buffet or American breakfast served every morning. Additionally, guests can take advantage of the barbecue facilities for a delightful outdoor dining experience.

Experience the perfect blend of comfort and convenience at TownePlace Suites New Orleans Metairie. Book your stay now for an unforgettable getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSY

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7
Based on 343 reviews
Cleanliness: 5.5
Service: 8
Location: 7.5
Room Quality: 6
Amenities: 7
Value for Money: 7.5
Food and Beverage: 8
Overall Experience: 6.5
I
Idel • family_with_children • us
8
2026-07-20 • via Nuitee
D
Darnell • couple • us
10
2026-07-12 • via Nuitee
B
BERGERON • family_with_children • us
1
Breakfast was horrible. Others were saying don't eat it.
Pros:

I am 67 years old. I purchased this room over the internet. It was the dirties room I have ever rented. Well I paid for a two bedroom room. When we got there the room being fully paid for, I thought i would have a room. the front desk lady said "look I have two single rooms by each other that is it. Well I had two small children. We had to split up. I saw 2 roaches, the bed I think was broken. and we were separated.

Cons:

Clean

2026-07-11 • via Nuitee
J
Jasmine • couple • us
8
Pretty good overall
Pros:

There were different entry options with key card access only, the staff was nice, decent value for the price and the location was ideal.

Cons:

Not all of the elevators worked and the sink in my bathroom took hours to drain. The iron also had something burnt on the surface. The cooked breakfast options were not very good, but there were other prepackaged options at least.

2026-06-28 • via Nuitee
K
Kenneth • couple • us
7
2026-06-24 • via Nuitee
T
Terrence • solo_traveller • us
10
Pros:

Everything

Cons:

Everything was great

2026-06-22 • via Nuitee
A
Alicia • couple • us
9
2026-06-22 • via Nuitee
L
Lisa Thomas • solo_traveller • us
10
Pros:

Love the staff and having a kitchenette.

2026-06-08 • via Nuitee
J
Jason • solo_traveller • us
4
2026-06-08 • via Nuitee
J
Jerry J • solo_traveller • us
9
2026-06-07 • via Nuitee
C
Christopher • solo_traveller • us
7
Cons:

Had to change rooms due to air conditioner issues

2026-06-01 • via Nuitee
T
Traiona • extended_group • us
5
2026-05-29 • via Nuitee
L
Legg • couple • us
8
Overall it was great
Pros:

Great beds and the breakfast was ok

Cons:

They didn't empty the trash cans that were full.

2026-05-27 • via Nuitee
R
Ramirez • solo_traveller • us
6
2026-05-25 • via Nuitee
C
Christopher • solo_traveller • us
9
2026-05-25 • via Nuitee
B
Bryan • couple • us
10
2026-05-25 • via Nuitee
C
Calvin • solo_traveller • us
5
Cons:

The bed

2026-05-07 • via Nuitee
J
Jennifer • solo_traveller • us
8
2026-04-18 • via Nuitee
A
amy • solo_traveller • us
10
Pros:

Everyone from the time we walked in the door were so welcoming. Great breakfast. The rooms were beyond our expectations.

Cons:

Loved it all.

2026-04-14 • via Nuitee
N
Navante • couple • us
10
Pros:

Everything

Cons:

N/a

2026-04-01 • via Nuitee