Sonesta Simply Suites Phoenix Scottsdale

Hotels
Sonesta Hotels
6.8 (366 reviews)
10740 North 90th Street , Scottsdale , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Old and run down

Categories

Cleanliness
4.63
Numerous reviews indicate issues with cleanliness and maintenance, including stained furniture and odors.
Service
8.1
Mixed experiences with service, some friendly staff, but a few negative interactions reported.
Location
9.64
Several reviews highlight the great location, close to events and attractions.
Room Quality
5.59
Comments mention that rooms are old and in need of upgrades, but some aspects are satisfactory.
Amenities
5.62
Amenities such as the pool and kitchen are mentioned as lacking or not functioning properly.
Value for Money
6.08
Guests express that the cost does not match the perceived quality of the hotel.
Food and Beverage
7.63
Food and beverage options were not specifically mentioned, hence standard quality expected for this hotel tier.
Overall Experience
7.1
Mixed experiences leading to a somewhat average overall rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 16:50

Property Description

Convenient Location
Located just 0.5 miles from Paradise Memorial Gardens in Scottsdale, Sonesta Simply Suites Phoenix Scottsdale offers a prime location for both leisure and business travelers.

Modern Amenities
Enjoy the convenience of a fully-equipped kitchen in every room, along with a gym featuring state-of-the-art equipment and an outdoor swimming pool surrounded by lush palm trees.

Nearby Attractions
With West World and the Sanctuary Golf Course just a few miles away, guests can easily explore the best of Scottsdale's attractions during their stay.

Book now to experience the perfect blend of comfort and convenience at Sonesta Simply Suites Phoenix Scottsdale.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

• When traveling with pets, please note that an extra charge of $75 fee per stay for stays up to 7 nights; $150 for longer stays. A maximum of 2 pet(s) per room is allowed.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 5 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

6.8
Based on 366 reviews
Cleanliness: 4.63
Service: 8.1
Location: 9.64
Room Quality: 5.59
Amenities: 5.62
Value for Money: 6.08
Food and Beverage: 7.63
Overall Experience: 7.1
J
Joel couple us
4
Not what I expected. I thought I had booked the same Scottsdale Sonesta as another recent trip
Pros:

Did not like much.

Cons:

This Sonesta Suite was very, very downscale compared to the other Scottsdale location. Deceptive branding policy.

Kitchen was very poorly equipped. Staff supplied coffee mugs, cookie sheets when requested, but there were no sharp knives available.

BAD Neighborhood. Again, very poor compared with the other Scottsdale Sonesta

2026-05-30 via Nuitee
L
lori solo_traveller us
10
It was all I needed
Pros:

It was a very kept and quiet stay....perfect

2026-05-24 via Nuitee
M
Manuel solo_traveller us
10
2026-05-06 via Nuitee
F
Feddersen solo_traveller us
10
2026-05-06 via Nuitee
V
Velma couple us
9
Very comfortable
Pros:

Easy to get in and out and not too much traffic

Cons:

The first time staying there and really can’t say anything

2026-04-30 via Nuitee
T
tamela couple us
6
Pros:

Had all the kitchen supplies. Like the layout.

Cons:

Furniture is old and the bed was so-so. Need flooring not carpet

2026-04-27 via Nuitee
D
Doug couple ca
7
2026-04-21 via Nuitee
A
arostegui couple us
10
2026-04-16 via Nuitee
R
Roberta couple us
8
Pros:

Very close to the event and clean

Cons:

They need to update some of the furniture

2026-04-16 via Nuitee
A
ALEJANDRO couple us
5
Place is ok but could be better
Pros:

Good location

Cons:

The room had a bad smell to it when I first walked in I told the cleaning lady’s and they gave me a can of air freshener and told me to keep the can and spray as much as I want as me then I didn’t noticed til I was getting ready to leave that there was what looked like blood on curtains and possibly on the sheets

2026-04-13 via Nuitee
L
Lori couple us
10
2026-04-13 via Nuitee
E
Emiliano couple us
8
Comfort
Pros:

Nice service

Cons:

None

2026-04-13 via Nuitee
D
Divya Debra solo_traveller us
4
Cons:

There's a kitchen in the room that did'nt have one spoon, plate or cup to make my own coffee in. There was no one at the desk when I arrived to check in, had to wait 10 miinutes. Self check-out in the morning. Gloomy vibe. Not worth even the low cost.

2026-04-07 via Nuitee
S
Scott family_with_children us
7
Certainly adequate for the money, but could’ve been better.
Pros:

Location was great

Cons:

Most of the staff were great. One lady was less than helpful. Asked for an extra pillow or two and she said they didn’t have any. I think she was just too lazy to get them. Landscapers wrecked the pool area on Saturday, and there was still crap floating on Sunday but it was usable. They did provide an extended checkout since we didn’t get to swim on Saturday.

2026-04-07 via Nuitee
C
Cole couple us
9
This will be our new go to option for the next trip.
Pros:

Staff was very responsive. They are still recovering from having been used as a temporary housing for construction workers and others and the renovation is going well. They really care about each person who stays there. Our room was clean, had everything we needed and everything functional. I will stay there again because of the staff and the care they showed us.

Cons:

Looking forward to the renovation being complete!

2026-02-26 via Nuitee
A
Anna family_with_children pl
10
2026-02-14 via Nuitee
E
Elizabeth family_with_children us
10
2026-01-28 via Nuitee
H
Harry solo_traveller us
8
Clean, comfortable and quiet. Worth the price.
Pros:

The location.

Cons:

It was sometimes difficult to find help at the front desk.

2026-01-23 via Nuitee
A
Arusha solo_traveller us
4
Stayed safe and clean but was a very depressing place to spend time. Never again.
Pros:

The room was clean and had a working kitchen.

Cons:

The staff were mixed as far as wanting to help or not..the last response I got was what put me off the most. Very rude. I had to put down a deposit of $100.00. when I checked out, I asked for an itemized receipt of everything. The staff said booking.com would give it to me. But I've never had this happen before..it's always come from the hotel. I have no receipt. No pay proof of anything for taxes, no reason to think I will get any deposit back, or charged, or whatever. When I asked about this recently I got a very cold response, as if I was irritating the staff for asking a question. I don't want to travel or stay anywhere , where by just asking a question, the staff appear to be irritated.

2026-01-23 via Nuitee
N
Nathaniel extended_group us
3
Will not be useing ever again.
Pros:

Nothing

Cons:

Staff attitude, not haveing to pay extra to park my car at a hotel I've already paid more than enough money for.

2026-01-19 via Nuitee