Hotel Metropol Basel

Hotels
8 (1516 reviews)
Elisabethenanlage 5 , Basel , ch
+41 61 275 80 00

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Heating
Pets allowed
Lift / Elevator
Laundry
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Convenient location
Good value for money
Cons:
Outdated rooms
Issues with comfort

Categories

Cleanliness
7.83
Overall reviews indicated cleanliness but also mentioned issues with some rooms being outdated.
Service
8.3
Reviews reflect positive interactions with staff, though some complaints were noted.
Location
8.84
The location is highlighted positively, being convenient for transport.
Room Quality
7.29
Mixed reviews about room comfort and design; some expressed dissatisfaction.
Amenities
7.82
Amenities mentioned positively, though some needed improvement.
Value for Money
8.28
Affordability and value were generally well-regarded.
Food and Beverage
7.83
Breakfast and food quality received positive mentions.
Overall Experience
7.8
A solid experience noted, with room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 22:39

Property Description

Modern & Convenient Location
Located just 150 metres from Basel Main Train Station, Metropol Hotel offers a modern stay in the heart of Basel. With easy access to the airport shuttle bus and a short ride to Basel Messe convention centre, our non-smoking hotel is the perfect choice for both business and leisure travelers.

Comfortable & Well-Equipped Rooms
Experience comfort in our bright and soundproof rooms equipped with a flat-screen TV, minibar, free coffee/tea maker, and a modern bathroom with toiletries and a hairdryer. Stay connected with free wired internet access in select rooms, all connected to a central ventilation system for a pleasant stay.

Convenient Amenities & Services
Enjoy a 24-hour reception, on-site private parking garage, and complimentary internet station in the lounge room for your convenience. Whether for business meetings or leisure stays, Metropol Hotel ensures a seamless experience for all guests.

Book your stay at Metropol Hotel now for a memorable experience in Basel.

Important information:

Guests receive a BaselCard upon check in. This Guest Card includes complementary use of Public Transport within Basel City and surroundings (Zone 10, 11, 13, 14 & 15, including Euroairport), free WiFi, as well as discounts on admission to cultural and leisure activities. Please note that the public transfer (2nd class) from EuroAirport or Basel main train stations to the hotel on the day of your arrival is free of charge with your booking confirmation.
Guests are required to show a photo identification and credit card upon check in. Please note that all Special Requests are subject to availability and additional charges may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BSL

Location

Guest Reviews

8
Based on 1516 reviews
Cleanliness: 7.83
Service: 8.3
Location: 8.84
Room Quality: 7.29
Amenities: 7.82
Value for Money: 8.28
Food and Beverage: 7.83
Overall Experience: 7.8
F
Funda • solo_traveller • tr
2
2026-08-15 • via Nuitee
S
Soodevi • couple • fr
8
On a aimé l’emplacement proche de tout et la carte de tram et bus gratuite .
Pros:

L’emplacement idéal à 2 pas de la gare de Bâle pour un week-end de découvert .
Le personnel est très agréable . Le petit déjeuner correcte.. Terrasse sympa .

Cons:

Pas de Clim. On nous a emmené un ventilateur sur demande.

2026-08-13 • via Nuitee
• couple • nl
4
Zwaar onder de maat voor deze prijs.
Pros:

Ligging

Cons:

Slecht toegankelijk met bagage: veel trapjes. Onverschillige reactie van receptie. Geen airco dus snikhete kamer. Bed waarvan je maar één kant zonder kruipen op kon. Douche in bad.

2026-08-13 • via Nuitee
T
Thierry • couple • ch
5
2026-08-10 • via Nuitee
M
Marius • solo_traveller • de
10
2026-08-05 • via Nuitee
E
Evan • solo_traveller • gb
6
2026-08-03 • via Nuitee
S
Sylvie • couple • fr
7
2026-08-02 • via Nuitee
G
geordie-best-omagh • Friends getaway • Omagh, County Tyrone, Northern Ireland
6
Not 4 star, but a decent hotel for the money.
Pros:

Definitely not a 4 star as stated. But it's clean, very convenient, good staff and spacious rooms. On the down side, there's no AC and a bit of street noise.

2026-07-25 • via Tripadvisor
K
Karen • couple • au
7
Don’t think we would recommend - definitely don’t pay for breakfast to be included
Pros:

Location

Cons:

No air conditioning (which I had booked for), breakfast in next door hotel was poor

2026-07-25 • via Nuitee
P
paula cristina • couple • fr
6
2026-07-25 • via Nuitee
M
Mariella • solo_traveller • ch
9
Pros:

Nahe vom Bahnhof, schöne Zimmer, freundliches Personal

Cons:

Kühlschrank mit Schimmel innen. Nicht gereinigt

2026-07-22 • via Nuitee
D
Dana • couple • se
8
2026-07-22 • via Nuitee
S
saleh • couple • ly
5
Cons:

الغرفه لا تحتوي علي تكييف

2026-07-22 • via Nuitee
S
Shahin • solo_traveller • nl
1
Pros:

De kamers zijn erg gedateerd. Zeker geen 4 ster waard. Geen airco.

Cons:

Personeel is zeer arrogant en onvriendelijk. Er is nooit iemand achter de bali. Je moet ze echt gaan zoeken.

2026-07-21 • via Nuitee
G
Gabi • family_with_children • ro
5
Merge pentru o noapte
Pros:

Aproape de gara

Cons:

Parea destul de vechi

2026-07-20 • via Nuitee
G
Giovanna • couple • it
8
Basilea, bella città ma troppo costosa
Pros:

ottima posizione

Cons:

il locale per la colazione era un pò angusto e assolato

2026-07-19 • via Nuitee
T
Tomasz • solo_traveller • pl
8
Pros:

Bardzo dobra lokalizacja

2026-07-14 • via Nuitee
M
Maria • couple • au
9
Great location clean friendly, we arrived early and the lady at reception was able to accommodate our early check in, we
Pros:

Was exactly what we expected

Cons:

Nothing it was all very good

2026-07-13 • via Nuitee
S
Sayfullo • couple • uz
8
2026-07-13 • via Nuitee
J
Joanna • solo_traveller • gb
2
So overpriced. Miserable. Thank goodness it was only one night.
Pros:

Not much

Cons:

The room was not clean or properly ventilated

2026-07-11 • via Nuitee