Hotel Metropol Basel

Hotels
8 (1524 reviews)
Elisabethenanlage 5 , Basel , CH
+41 61 275 80 00

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Heating
Pets allowed
Lift / Elevator
Laundry
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Convenient location
Good value for money
Cons:
Outdated rooms
Issues with comfort

Categories

Cleanliness
7.83
Overall reviews indicated cleanliness but also mentioned issues with some rooms being outdated.
Service
8.3
Reviews reflect positive interactions with staff, though some complaints were noted.
Location
8.84
The location is highlighted positively, being convenient for transport.
Room Quality
7.29
Mixed reviews about room comfort and design; some expressed dissatisfaction.
Amenities
7.82
Amenities mentioned positively, though some needed improvement.
Value for Money
8.28
Affordability and value were generally well-regarded.
Food and Beverage
7.83
Breakfast and food quality received positive mentions.
Overall Experience
7.8
A solid experience noted, with room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 22:39

Property Description

Modern & Convenient Location
Located just 150 metres from Basel Main Train Station, Metropol Hotel offers a modern stay in the heart of Basel. With easy access to the airport shuttle bus and a short ride to Basel Messe convention centre, our non-smoking hotel is the perfect choice for both business and leisure travelers.

Comfortable & Well-Equipped Rooms
Experience comfort in our bright and soundproof rooms equipped with a flat-screen TV, minibar, free coffee/tea maker, and a modern bathroom with toiletries and a hairdryer. Stay connected with free wired internet access in select rooms, all connected to a central ventilation system for a pleasant stay.

Convenient Amenities & Services
Enjoy a 24-hour reception, on-site private parking garage, and complimentary internet station in the lounge room for your convenience. Whether for business meetings or leisure stays, Metropol Hotel ensures a seamless experience for all guests.

Book your stay at Metropol Hotel now for a memorable experience in Basel.

Important information:

Guests receive a BaselCard upon check in. This Guest Card includes complementary use of Public Transport within Basel City and surroundings (Zone 10, 11, 13, 14 & 15, including Euroairport), free WiFi, as well as discounts on admission to cultural and leisure activities. Please note that the public transfer (2nd class) from EuroAirport or Basel main train stations to the hotel on the day of your arrival is free of charge with your booking confirmation.
Guests are required to show a photo identification and credit card upon check in. Please note that all Special Requests are subject to availability and additional charges may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BSL

Location

Guest Reviews

8
Based on 1524 reviews
Cleanliness: 7.83
Service: 8.3
Location: 8.84
Room Quality: 7.29
Amenities: 7.82
Value for Money: 8.28
Food and Beverage: 7.83
Overall Experience: 7.8
N
Natalia • solo_traveller • co
8
2026-10-31 • via Nuitee
G
Gérard • couple • ch
8
2026-10-31 • via Nuitee
P
Philippe • solo_traveller • fr
8
Pros:

Cet hôtel est idéalement placé près de la gare, sans aucune gêne sonore. Le petit déjeuner est très bien, avec un très grand choix et des produits de grande qualité.

Cons:

Rien, c'était très bien.

2026-10-31 • via Nuitee
Y
Yi-Hsin • extended_group • tw
10
Pros:

breakfast & location

Cons:

It was a bit confusing when I was trying to find the check-in desk through the entry door of Hotel Metropol Basel.

2026-10-31 • via Nuitee
A
Alexandra • family_with_children • ch
10
2026-10-29 • via Nuitee
J
Janet • couple • au
6
Comfortable stay
Pros:

Excellent location

Cons:

No air conditioning

2026-10-29 • via Nuitee
L
Lena • couple • se
8
Pros:

centralt. mycket bra frukost.

2026-10-28 • via Nuitee
J
Julian • couple • gb
10
Excellent stay in Basel
Pros:

Very comfortable rooms, friendly and helpful staff,excellent breakfast , right next to SBB trains and trams

Cons:

Nothing

2026-10-27 • via Nuitee
J
jacqueline • couple • nl
8
2026-10-27 • via Nuitee
S
Susanne • couple • de
8
2026-10-25 • via Nuitee
S
Susan • couple • us
6
2026-10-24 • via Nuitee
N
Nicolas • couple • ch
8
2026-10-23 • via Nuitee
A
Aline • family_with_children • ch
10
A cote de la gare et chambre spacieuse
Pros:

Localisation parfaite

Cons:

rien

2026-10-23 • via Nuitee
L
Laurent • solo_traveller • ch
10
2026-10-23 • via Nuitee
L
Lourdes • couple • es
7
2026-10-23 • via Nuitee
D
darbellay • couple • ch
10
Petit séjour entre amie
Pros:

Tout était très bien, l emplacement près de la gare et de la vielle ville ,personnels accueillants et à l ecoute

Cons:

Rien

2026-10-22 • via Nuitee
H
Hannah • extended_group • au
7
It was difficult for the reasons given
Pros:

The check in process was problematic, having to find someone to guide us to the adjacent hotel in order to go through the process.
The hairdryer in the room either wasn't working or if it was there was no instructions on how to get it to work.

Cons:

See above comments

2026-10-22 • via Nuitee
N
Nagihan • couple • ch
8
Comfortable and friendly stay
Pros:

Staff was very friendly and helpful. We arrived late and need to park our car, he showed me the spot and do the check in quickly.

2026-10-21 • via Nuitee
T
Tatyana • family_with_children • ch
8
Pour un séjour à Bâle, c’est idéal
Pros:

Simple en bien situé

Cons:

La chambre est un peu petite

2026-10-20 • via Nuitee
J
Juan P. Alvarez • solo_traveller • es
9
Calidad precio - ubicación perfecta..
Pros:

Relación calidad precio genial.
Ubicación excepcional.

2026-10-20 • via Nuitee