Hotel Essener Hof; Sure Hotel Collection by Best Western

Hotels
•
Sure Hotel Collection by Best Western
8.6 (6675 reviews)
Am Handelshof 5 , Essen , DE
+49 201 24250

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
24-hour front desk
Room service
Business center
Heating
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Review Highlights

Pros:
Clean and spacious rooms
Excellent location
Good breakfast variety
Cons:
Inconsistent cleanliness
Unfriendly bar staff
Limited bar hours

Categories

Cleanliness
7.86
Some cleanliness issues noted, such as dust in hidden places.
Service
8.33
Generally good service, but some staff unfriendliness reported.
Location
9.37
Excellent location close to main attractions, public transport.
Room Quality
8.82
Rooms are clean, spacious, and well-equipped.
Amenities
8.85
Amenities generally adequate, though some improvement noted in bar service.
Value for Money
8.31
Good value given location and quality, but higher pricing concerns.
Food and Beverage
8.36
Generally good breakfast, but bar hours limited.
Overall Experience
8.93
Positive stay overall, with a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 03:35

Property Description

Central Location and Convenience
Located beside the pedestrian zone and main railway station, Hotel Essener Hof offers easy access to key attractions and the exhibition grounds.

Comfortable Accommodation
All rooms feature modern amenities including free WiFi and flat-screen satellite TVs. Enjoy a peaceful stay with many rooms overlooking the quiet courtyard.

Dining and Recreation
Indulge in exclusive whiskies at Bar Moonlight Express or grab a drink from the lobby beverage machine. The hotel is perfect for exploring Essen's green surroundings and nearby attractions like Baldeneysee lake and Villa Hügel mansion.

Experience the perfect blend of convenience, comfort, and leisure at Hotel Essener Hof. Book your stay now for an unforgettable experience.

Important information:

Please note that the restaurant is closed on Saturdays and Sundays.

Please note that guests will pay a reduced parking fee if they contact the reception before exiting the parking garage. The garage is located at Akazienallee 1.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DUS

Location

Guest Reviews

8.6
Based on 6675 reviews
Cleanliness: 7.86
Service: 8.33
Location: 9.37
Room Quality: 8.82
Amenities: 8.85
Value for Money: 8.31
Food and Beverage: 8.36
Overall Experience: 8.93
C
Claudia • solo_traveller • de
8
2026-09-19 • via Nuitee
S
Stefan • solo_traveller • de
8
Hotel allgemein Super
Pros:

Die Lage und das moderne Zimmer

Cons:

An diesem Tag bzw Nacht war es in den Nebenzimmern sehr laut und man konnte nicht schlafen

2026-09-19 • via Nuitee
S
Sigrid • couple • de
10
Sehr schönes Hotel
Pros:

Wir hatten ein "Comfort Zimmer" nach hinten raus. Trotz der Nähe zum Bahnhof und zur Fußgängerzone war es sehr ruhig. Bequeme Betten, alles sehr sauber, Kaffee- und Teezubereitung im Zimmer. Das Frühstück war extrem gut, sehr aufmerksames Personal. Parlen in der Nähe war auch sehr einfach. Wir kommen wieder!

Cons:

nichts

2026-09-19 • via Nuitee
H
Henry • solo_traveller • de
7
2026-09-19 • via Nuitee
Y
Yi • solo_traveller • de
7
2026-09-19 • via Nuitee
B
Berndis • solo_traveller • de
9
Pros:

Sehr schönes Hotel mit neu renovierten Zimmern und sehr guter Ausstattung. Frühstück war sehr gut und vielfältig. Sehr freundlicher Empfang und sehr guter Service beim Frühstück.

2026-09-18 • via Nuitee
G
Gabrielle • solo_traveller • de
10
Pros:

I didnt have much contact with the staff.
There were two sockets next to the bed. I liked that. They put a disinfected seal on the toilet. They had air conditioning. Its quite close to the main train station.

Cons:

There were banging noise in the whose origin i couldnt determine. The soap by the curious botanist smells like a man. Maybe a neutral smelling soap? But its not that bad. I had my own. Its nit picking. I have sensory sensitivity to smells.

2026-09-18 • via Nuitee
U
Uwe • couple • de
10
Es war wirklich sehr, sehr gut.
Pros:

Der außergewöhnlich gute Service an der Rezeption (Frau Sommerville) und am Büfett(Frau Sack).

Cons:

nichts

2026-09-18 • via Nuitee
E
Erich • extended_group • at
9
empfehlenswert
Pros:

Schöne Einzelzimmer - Lage zentral und das Wesentliche ist zu Fuß zu erreichen - Frühstück sehr gut - öffentliches Parken ums Haus herum von 20:00 bis 10:00 kostenlos

Cons:

Frühstücksraum war um 09:00 übervoll - wir mussten ausweichen, war aber kein großes Thema

2026-09-17 • via Nuitee
T
Thetylou • solo_traveller • gb
8
Pros:

Third time we have stayed here. Location is fantastic, rooms are great, and usually very peaceful.

Cons:

Hotel was being updated and first room we were given was not suitable but the staff were great and showed us another room on a different floor. This room was good but on one night the guests above us were very noisy until 2am.

2026-09-17 • via Nuitee
S
Stefan • solo_traveller • de
8
Pros:

Gutes Frühstück
Großes Zimmer
Bequemes Doppelbett

2026-09-17 • via Nuitee
T
Thorsten • solo_traveller • de
9
2026-09-17 • via Nuitee
A
Alexander • solo_traveller • de
9
2026-09-17 • via Nuitee
T
Torsten • solo_traveller • de
7
Cons:

Mir wurde gesagt ich bekomme die Rechnung per Mail zugeschickt, habe ich leider nicht erhalten. Das ist nicht sehr professionell, da ich die Rechnung natürlich brauche , um sie abzurechnen.

2026-09-16 • via Nuitee
N
Natascha • solo_traveller • de
8
Pros:

Sehr nettes Personal. Zentrale Lage

2026-09-16 • via Nuitee
O
Ortrud • solo_traveller • de
7
Pros:

Gutes Frühstück, ruhiges Zimmer

Cons:

Keine Klimaanlage, es war sehr heiß im Zimmer.

2026-09-16 • via Nuitee
M
Mirko Jonas • solo_traveller • de
9
Pros:

Zentrale Lage, sehr gutes Frühstück.

Cons:

-

2026-09-15 • via Nuitee
S
Suman • solo_traveller • de
10
Perfect stay
Pros:

My single bed room was really clean and very well designed and equipped

2026-09-15 • via Nuitee
F
frederic • solo_traveller • fr
8
2026-09-15 • via Nuitee
L
Luka • family_with_children • de
9
2026-09-15 • via Nuitee