Boutique Hotel Wellenberg

Hotels
8.5 (4502 reviews)
Niederdorfstrasse 10 , Zürich , ch

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Noisy rooms
Some issues with comfort

Categories

Cleanliness
8.14
There were comments on cleaning standards but some rooms felt tired.
Service
9.11
Guests praised staff for being friendly and accommodating.
Location
9.15
Multiple reviews highlighted the excellent central location.
Room Quality
7.6
Some rooms were described as small and tired, affecting overall rating.
Amenities
8.63
Amenities were generally appreciated, especially library and breakfast.
Value for Money
8.59
Good value was mentioned in relation to the price and location.
Food and Beverage
8.14
Breakfast was good but some mentioned it could be more varied.
Overall Experience
8.61
Overall positive experiences were reported by most guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 00:31

Property Description

Luxurious Accommodation in Zürich's Historical Centre

Immerse yourself in the charm of Zürich at Boutique Hotel Wellenberg. Central Location & Convenient Access Explore the city with ease, located near Paradeplatz, Bahnhofstrasse, and Grossmünster. Elegant Rooms & Culinary Delights Unwind in rooms with modern amenities and indulge in a rich breakfast buffet. Exceptional Services & Cultural Experiences Enjoy multilingual staff, French dining at Brasserie Louis, and historic ambiance at Tina bar. Book now for an unforgettable stay in Zürich!

Important information:

Please inform the hotel if you are traveling with children and include their age.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ZRH

Location

Guest Reviews

8.5
Based on 4502 reviews
Cleanliness: 8.14
Service: 9.11
Location: 9.15
Room Quality: 7.6
Amenities: 8.63
Value for Money: 8.59
Food and Beverage: 8.14
Overall Experience: 8.61
A
Alfonso family_with_children es
10
Cons:

Para ser un hotel de 4 estrellas, se esperaba que la ducha de baño no tuviera una cortina sino una mampara de cristal

2026-08-15 via Nuitee
G
Glenn couple au
8
5 nights to explore Zürich and location fabulous.
Pros:

Location very good.

Cons:

The pillows not good. Effected sleeping comfort

2026-08-15 via Nuitee
K
Kseniia couple de
9
Overall comfortable
Pros:

Really good location, the rooms were spacious and clean

Cons:

The room didn‘t smell nice

2026-08-15 via Nuitee
B
Brian extended_group us
9
2026-08-15 via Nuitee
M
Meritxell family_with_children es
1
Precario
Pros:

La ubicación , que realmente es lo que pagas , porque por el resto no vale la pena . Después de estar allí una semana , hay hoteles mas centricos y mejor acondicionados y preparados.

Cons:

La preciredad del sofa cama y la falta de descanso . El estado del sofà cama és precario. La primera noche , nos tubieron que acomodar un trozo de espuma porque se marcaban todos los muelles y no disponían de más habitaciones. La segunda noche el sofa cama que nos dieron a penas había colchon y chirriaba en todo momento , a más a más quedaba curvado , sin estar recto. Vergonzoso po el precio que cobran . A destacar también el aire acondicionado de todas las habitaciones, usan aparatos moviles por lo que el ruido de la máquina es desmesurado para el descanso. Muy lamentable la experiencia y la inactividad por arreglar la situación.

2026-08-14 via Nuitee
N
Nicole couple de
8
2026-08-14 via Nuitee
F
Frank couple de
8
Schöner Urlaub in Zürich.
Pros:

Die Lage des Hotels könnte nicht besser sein.

Cons:

Die mobile Klimaanlage war sehr laut und nicht besonders effektiv.

2026-08-14 via Nuitee
J
JEVGENIJS family_with_children lv
4
Pros:

The hotel is well located near the old town and the main shopping street, Bahnhof Strasse.

Cons:

This was our first time staying at this hotel.
I would give it 3 stars.
There was no coffee in the room, and water was only provided on the first day. The double bed for two was small. The room for two had only one chair. There were no toiletries in the shower except soap, shampoo, and towels. The breakfast was very poor. When I asked about fish, they said it was only available on Fridays.
We had previously stayed at a three-star hotel in Zurich, where the breakfasts were excellent and the egg selection was varied. This was the first time I learned that you have to pay extra for fried eggs.
It seemed like the hotel was cutting corners.
When we checked out, they called us every time we asked for time to pack, and it felt like we were being kicked out.
Compared to other hotels in Switzerland, this one left us perplexed. I agree with another guest that the hotel deserves three stars.
When we booked our room, we saw photos of a large bathroom and spacious room. The photos provided didn't match the original. We were given a room with a small shower. It felt like the two of us were being accommodated in a room designed for one person.

2026-08-13 via Nuitee
B
Bastian couple de
10
2026-08-13 via Nuitee
G
Gerd couple lu
9
2026-08-12 via Nuitee
M
Mahito solo_traveller jp
8
2026-08-12 via Nuitee
S
Selomo extended_group ch
10
Nice hotel in the old town
Pros:

Nice hotel in the old town, pleasant staff, newly comfortable decorated room, rich buffet and near to tram stop and main station.

Cons:

Nothing to dislike

2026-08-11 via Nuitee
S
Simon couple au
6
Very disappointed with the above incident
Pros:

Property was fine,
Clean and reasonable size room

Cons:

Breakfast was included but not bacon and eggs only scrambled eggs you had to pay extra for that, which a lot of other hotels give you in our past travels.
I was very concerned at an incident where after the cleaner came and did her job in am, but about 3 pm, there was a knock on door but I thought it might’ve been for next door as I hadn’t requested anything,so I ignored it, then a woman with a white blouse opened the door and about to enter the room, when she realised we were in there she said sorry and left. I asked to see the manager about this but he obviously didn’t care to see me at all about the situation and just sent the reception staff, who was smirking all the time thinking this was a joke, so be very careful with your valuable and even the safe, because they all know the default code I didn’t feel safe after this incident, as there was absolutely NO reason, for a staff to enter our room. And even more disappointed that the duty manager couldn’t be bothered addressing me or reassuring me, so I wouldn’t recommend this to my family or friends for this reason,

2026-08-11 via Nuitee
S
Stefan solo_traveller de
9
Pros:

Die Lage ist klasse (mitten in der Altstadt), das Personal war stets freundlich zu uns, das Zimmer für einen Kurzaufenthalt in Ordnung und es verfügt über einen schönen Aufenthaltsraum mit Bibliothek.

2026-08-09 via Nuitee
T
Tim couple au
7
Avery good hotel in a good location.
Pros:

Great location. Good soundproofing to street noises. Clean room. Comfortable bed. Very good breakfast.

Cons:

Bar unavailable for some time (perhaps due to renovations???) would have been good if we were notified of the situation. Air conditioning unit very noisy (as reported by many) but we found if you turned the machine to fan only prior to going to sleep, the noise was much reduced.

2026-08-09 via Nuitee
S
Stefan couple de
10
Rundum gelungener Aufenthalt
Pros:

Sehr freundlicher Portier

Cons:

Die Klimageräte waren etwas laut

2026-08-09 via Nuitee
H
Helmuth solo_traveller se
3
Pros:

Läget

Cons:

Den höga volymen på luftkonditioneringen
Svartmöglet i duschen
Ingen ventilation i badrummet/ toaletten

2026-08-08 via Nuitee
G
graziani solo_traveller it
7
Peccato per l'aria condizionata
Pros:

Personale gentile, ottima posizione in centro ma super silenzioso..

Cons:

Ci aspettavano l'aria condizionata invece c'era un rumoroso condizionatore portatile che abbiamo dovuto spegnere per dormire...

2026-08-08 via Nuitee
S
simon extended_group au
9
Really pleasant stay, good value, great spot.
Pros:

Great location, friendly and helpful staff, lovely common areas , good size rooms.

Cons:

Aircon machine on floor in room with tube through window- but we totally understand this is now the norm in much of Europe in the hot summers

2026-08-07 via Nuitee
A
A Charlene couple us
10
Wonderful location excellent staff assistance and delightful breakfast.
Pros:

The location is ideal and I have stayed here many times in the past and always had an excellent experience the staff was more than helpful and assisted me with some train issues that I was having I would recommend this lovely little boutique hotel always. I expect to stay there again on my next visit to Zurich

2026-08-07 via Nuitee