Hilton Edinburgh Carlton

Hotels
Hilton Hotels & Resorts
8 (2722 reviews)
19 North Bridge , Edinburgh , gb

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable rooms
Cons:
Noise from construction
Heating issues
Room maintenance problems

Categories

Cleanliness
6.46
Multiple reviews mentioned cleanliness issues and a lack of room maintenance.
Service
9.43
Overall positive feedback on service, with specific praises for staff being helpful.
Location
8.97
Many enjoyed the location, though some noted construction affecting accessibility.
Room Quality
7.92
Generally comfortable but issues like heating and maintenance reported.
Amenities
6.95
Limited amenities reported, such as broken heating and lack of expected luxury.
Value for Money
7.41
Some guests felt that the experience did not match what they paid for, especially with the building work.
Food and Beverage
8.46
Food quality received positive remarks, particularly regarding bar food.
Overall Experience
8.43
Mixed but overall moderate to positive experience, with major concerns noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:25

Property Description

Central Location and Stunning Views
Located overlooking The Royal Mile, Hilton Edinburgh Carlton offers breathtaking views and is conveniently situated near popular attractions like Princes Street and Edinburgh Castle. Waverley Rail Station is right next door, making travel a breeze.

Luxurious Accommodations
The 4-star bedrooms at Hilton Edinburgh Carlton are spacious and well-appointed, featuring private bathrooms with premium toiletries. Guests can unwind in comfort with amenities like a work desk and HD freeview TV, ensuring a relaxing stay.

Dining Excellence
Indulge in culinary delights at Marco Pierre White Steakhouse Restaurant, serving up a mix of traditional British fare and the chef's signature dishes. Afterward, head to Nineteen Hundred Bar for a cozy lounge atmosphere, craft cocktails, and a tempting selection of whisky and light bites.

Experience luxury and convenience at Hilton Edinburgh Carlton - book your stay now for an unforgettable getaway.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EDI

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8
Based on 2722 reviews
Cleanliness: 6.46
Service: 9.43
Location: 8.97
Room Quality: 7.92
Amenities: 6.95
Value for Money: 7.41
Food and Beverage: 8.46
Overall Experience: 8.43
L
Leonore Carron-Desrosiers solo_traveller gb
2
Aircon not working. Very uncomfortable. Moth in the room. Too expensive.
Pros:

The location of the hotel was very convenient.

Cons:

The aircon in the room was broken. The windows did not open. It made the room extremely uncomfortable (during a hot summer even for Scotland). As a result, I barely slept. This was not worth the £250 I paid for the night. When I told the staff in the morning, they did not seem to care.

In addition, the bathroom's cleanliness was not quite what one would expect from a £250/night hotel. There was also a moth flying in the room.

2026-07-04 via Nuitee
H
Hamed solo_traveller om
9
2026-07-03 via Nuitee
L
Lesly couple us
7
Good location, adequate hotel.
Pros:

Good location. Breakfast is good. The bar area and food were good.

Cons:

No parking. The parking is a long ways away and it cost about 20 per night even with the 20% discount. Be prepared to hike your luggage straight uphill on cobblestone, most likely in the rain. The bed was not the most comfortable either.

2026-07-03 via Nuitee
G
Giuseppe couple it
6
Bella Edimburgo… forse bisognerebbe pulirla più volte al giorno…
Cons:

La struttura era stata scelta per la sua bellezza architettonica, sfortunatamente ricoperta da impalcature per ristrutturazione. Il pavimento della stanza 223 era irregolare, pericoloso specialmente di notte quando si è assonnati.

2026-07-02 via Nuitee
D
Dimitri couple it
9
Pros:

La posizione è centrale ed è ideale per le visite in città e vivere i locali di notte. La camera è piuttosto tranquilla e pulita, il bagno adeguato. Il personale è cortese, in particolare quello dell'area colazione. Dopo una iniziale difficoltà con la camera, siamo stati ben seguiti in italiano da un ragazzo italo-britannico dello staff (Enrico) per tutto il soggiorno.

Cons:

Colazione senza lode né infamia. Personale molto cortese, però.

2026-07-02 via Nuitee
C
Colin family_with_children gb
6
Not value for money
Pros:

Most hotels offer a Netflix and Prime on their TV’s or a cast to TV !? I have teenagers and after a long day touring the Castle, Mary King Close and all the attractions in Edinburgh it’s always nice to relax infront of the telly and have options. Quite frankly; not worth the money! Will reconsider.

2026-07-02 via Nuitee
N
Nasser family_with_children ae
10
2026-07-02 via Nuitee
T
Tom couple us
10
Pros:

Just the fact that we were able to check in very early was amazing. Breakfast seemed spendy but was worth it. At one point, a helpful staff person was able to let us in the lower entry so we didn't have to climb back up the hill!

Cons:

The scaffolding/construction outside made the entrance harder to find. I know that's not something you have a lot of control over.

2026-07-01 via Nuitee
A
Ahmed couple ae
10
Pros:

Everything was excellent

Cons:

Everything was excellent at the hotels except the bed was uncomfortable.

2026-07-01 via Nuitee
J
Jackie solo_traveller gb
10
Pros:

Friendly staff..lovely clean bedroom..central location to visit everything Edinburgh has to offer

2026-06-30 via Nuitee
P
Pierre couple fr
10
Impeccable, je conseille vivement
Pros:

Nous avons particulièrement apprécié le confort, la qualité du service, les chambres, je conseille vivement.

Cons:

Rien à redire

2026-06-30 via Nuitee
F
Faisal family_with_children sa
10
2026-06-30 via Nuitee
P
Printo couple gb
10
Pros:

Very welcoming staff

2026-06-29 via Nuitee
R
Rodrigo couple ar
9
Pros:

Muy linda y cómodo, buena ubicación

2026-06-29 via Nuitee
L
Lauren solo_traveller au
8
Beautiful hotel which I’m sure would have been perfect for most
Pros:

The room was large and perfectly located in the old town next to the train station. The room was clean and comfortable.

Cons:

My luggage was dropped off 45 minutes before check in, when I arrived an hour after check in, I was told my bags were taken to my room. They weren’t there when I arrived, I tried to call down to reception with no answer. When I went down to reception I was told my bags were delivered, and it took them over an hour to locate them in the hotel. My room was extremely hot and I had 3 fans running the whole time to attempt to keep it cool.

2026-06-29 via Nuitee
R
RD solo_traveller sg
8
Pros:

Staff was incredibly accommodating and friendly.

Cons:

Initially had a room which required multiple lifts and walking through a looooong corridor. Seeing that I am a solo traveller and would like easy access to my room, my request to change rooms were accommodated and I was very grateful for the cage and assistance throughout.

2026-06-28 via Nuitee
J
Jorge Alejandro solo_traveller cl
10
Todo perfecto!
Pros:

La atención excelente, el personal super atento, la habitación tal cual lo esperado para este hotel.

2026-06-28 via Nuitee
U
unlucky solo_traveller tr
8
Pros:

Location, breakfast, bed

Cons:

Elevators

2026-06-27 via Nuitee
F
Flora couple sg
7
2026-06-27 via Nuitee
F
Fabricio couple br
6
Confusa
Pros:

Ar não funcionava..

Cons:

Ar condicionado não funcionava

2026-06-27 via Nuitee