Hilton Edinburgh Carlton

Hotels
•
Hilton Hotels & Resorts
8 (2638 reviews)
19 North Bridge , Edinburgh , gb

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable rooms
Cons:
Noise from construction
Heating issues
Room maintenance problems

Categories

Cleanliness
6.46
Multiple reviews mentioned cleanliness issues and a lack of room maintenance.
Service
9.43
Overall positive feedback on service, with specific praises for staff being helpful.
Location
8.97
Many enjoyed the location, though some noted construction affecting accessibility.
Room Quality
7.92
Generally comfortable but issues like heating and maintenance reported.
Amenities
6.95
Limited amenities reported, such as broken heating and lack of expected luxury.
Value for Money
7.41
Some guests felt that the experience did not match what they paid for, especially with the building work.
Food and Beverage
8.46
Food quality received positive remarks, particularly regarding bar food.
Overall Experience
8.43
Mixed but overall moderate to positive experience, with major concerns noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:25

Property Description

Central Location and Stunning Views
Located overlooking The Royal Mile, Hilton Edinburgh Carlton offers breathtaking views and is conveniently situated near popular attractions like Princes Street and Edinburgh Castle. Waverley Rail Station is right next door, making travel a breeze.

Luxurious Accommodations
The 4-star bedrooms at Hilton Edinburgh Carlton are spacious and well-appointed, featuring private bathrooms with premium toiletries. Guests can unwind in comfort with amenities like a work desk and HD freeview TV, ensuring a relaxing stay.

Dining Excellence
Indulge in culinary delights at Marco Pierre White Steakhouse Restaurant, serving up a mix of traditional British fare and the chef's signature dishes. Afterward, head to Nineteen Hundred Bar for a cozy lounge atmosphere, craft cocktails, and a tempting selection of whisky and light bites.

Experience luxury and convenience at Hilton Edinburgh Carlton - book your stay now for an unforgettable getaway.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EDI

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8
Based on 2638 reviews
Cleanliness: 6.46
Service: 9.43
Location: 8.97
Room Quality: 7.92
Amenities: 6.95
Value for Money: 7.41
Food and Beverage: 8.46
Overall Experience: 8.43
Y
Ynigo • family_with_children • us
10
Pros:

Location

2026-05-30 • via Nuitee
D
Doğan • family_with_children • tr
5
2026-05-28 • via Nuitee
L
Linda • family_with_children • us
9
This is just a great hotel in a great location in Edinburgh.
Pros:

We had a large clean room. It had the most comfortable bed of my entire trip. The lighting in the room was perfect,

Cons:

We had a long walk from our room to the elevator, and one elevator kept stopping a wrong times.

2026-05-28 • via Nuitee
A
Alison • couple • gb
4
We were told we were being upgraded to an executive room but it was just the king deluxe we had booj
Cons:

One lift not working. Very slow

2026-05-27 • via Nuitee
B
Biliana • family_with_children • fr
10
Prestation parfaite
Pros:

Parfait

2026-05-26 • via Nuitee
J
James • couple • us
5
Cons:

One elevator working 81 years old had to use stairs more then half the time otherwise waited 10 to 20 minutes for an elevator.

2026-05-26 • via Nuitee
N
neil • couple • gb
6
Ok, but not worth the price or Hilton name....
Pros:

Great location, nice modern ascetic for the rooms. Lobby area very stylish on entrance, easy access to the station.

Cons:

Dirty carpets, water damaged rooms, old spring mattress which sounded like industrial equipment when moving position in bed.

The building also had two small elevators one of which wouldn't go to the 5th floor. The elevators caused large queues in the morning as the stated capacity was 10 people, but realistically it was 4 people with bags or 6 people, but then the lifts would miss floors.

2026-05-26 • via Nuitee
R
Rick • solo_traveller • gb
5
great location but hotel rating is one star too high on quality
Pros:

The room was spacious, comfortable with plenty of room for working as well as sleeping.

Cons:

Building was surrounded in scaffolding. The bathroom was dated with door panels peeling from the base where they have been wet, cracked tiles in the shower and black mold on most of the tile gratings. Not the quietest place to stay.

2026-05-25 • via Nuitee
C
Carmen Alexandra • solo_traveller • ch
9
2026-05-25 • via Nuitee
S
Sheila • couple • gb
6
2026-05-24 • via Nuitee
A
Alessandro • solo_traveller • it
7
Pros:

Posizione e spazi

Cons:

Colazione non molto varia. Attesa per sedersi

2026-05-20 • via Nuitee
E
Emma • extended_group • gb
8
Pros:

Excellent young man serving in the bar on Thursday night. We didn't have breakfast in the hotel. It was quite difficult to walk from the train station to the hotel in pouring rain with no signage.

Cons:

The ceiling above our shower was leaking from the room above.
The windows needed cleaning.

2026-05-19 • via Nuitee
K
KAI YIN FRANKIE • couple • hk
9
2026-05-18 • via Nuitee
M
Monika • solo_traveller • ch
10
2026-05-17 • via Nuitee
C
Catherine • solo_traveller • ie
3
Disappointed after saving to stay somewhere ‘nicer’
Pros:

Great location

Cons:

The noise of construction was so disruptive. Woken up early in the morning from loud noise above our room

2026-05-17 • via Nuitee
C
Claudio • couple • cl
8
2026-05-17 • via Nuitee
P
Phil • couple • gb
10
2026-05-16 • via Nuitee
S
Sienna • couple • au
7
2026-05-16 • via Nuitee
R
ruolan • extended_group • gb
6
2026-05-15 • via Nuitee
S
Sebastian • family_with_children • de
3
Cons:

Hotel war mit einem Gerüst verbaut.
Im Zimmer hingen die Gardinen herunter.
Erst funktionierte nur ein Aufzug und später sind wir im anderen steckengeblieben.
Leider sind wir nicht über Baumaßnahmen informiert worden.

2026-05-15 • via Nuitee