Caledonian Hotel

Hotels
8.1 (7327 reviews)
Osborne Road, Jesmond , Newcastle upon Tyne , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Some maintenance issues
Limited parking
Noise from nearby bars

Categories

Cleanliness
7.39
The room was clean, but some mentioned issues with maintenance and dampness.
Service
8.86
Staff were extremely friendly and helpful, contributing positively to the overall experience.
Location
8.9
Great location mentioned multiple times, with easy access to restaurants and cafes.
Room Quality
7.35
Rooms were generally good, but some complaints about size and condition.
Amenities
7.88
Basic amenities are good, although some guests noted areas needing TLC.
Value for Money
8.34
Overall value seemed good based on location and room pricing.
Food and Beverage
8.08
Breakfast was rated adequately with good choices, though some service issues were noted.
Overall Experience
7.96
Many guests had a pleasant stay with minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 02:57

Property Description

Luxurious Accommodation
Experience stylish rooms with vibrant decor and modern amenities, including free Wi-Fi and satellite TV. Relax in the luxury private bathroom and enjoy views of the elegant terrace in select rooms.

Gourmet Dining
Indulge in a culinary journey at Billabong Bistro, offering a fusion of classic European dishes and Asian specialties. Unwind at Billabong Bar with gourmet burgers and light bites on the heated terrace, complemented by a daily cooked breakfast.

Convenient Location
Located in the trendy Jesmond area, Caledonian Hotel is just a stone's throw away from Newcastle city centre. With easy access to public transport and free on-site parking, explore the nearby Eldon Square Shopping Centre and beyond effortlessly.

Book now for a memorable stay at Caledonian Hotel!

Important information:

Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LEI

Location

Guest Reviews

8.1
Based on 7327 reviews
Cleanliness: 7.39
Service: 8.86
Location: 8.9
Room Quality: 7.35
Amenities: 7.88
Value for Money: 8.34
Food and Beverage: 8.08
Overall Experience: 7.96
R
Rob solo_traveller gb
6
2026-08-08 via Nuitee
D
David solo_traveller gb
9
Pros:

Everyrhing fine

Cons:

No dislikes

2026-08-08 via Nuitee
M
Marc solo_traveller de
7
Pros:

Nettes Personal

Cons:

Zimmer eher abgewohnt und altmodisch, nicht richtig sauber. Bad zwar schon geputzt, aber überall wächst mittlerweile schon Schimmel und Ablagerungen. Frühstück war für das Geld zu teuer.

2026-08-08 via Nuitee
K
Kersz solo_traveller de
8
Pros:

Wir waren nur eine Nacht dort, es hat alles für uns gestimnt. Parkplatz war wichtig und ein bequemes Bett.
Die Bar unten im Haus fanden wir auch gut um einen Absacker zunehmen.

2026-08-08 via Nuitee
M
Melanie solo_traveller gb
10
2026-08-08 via Nuitee
L
Leonie Griffin solo_traveller gb
8
Great stay in Newcastle.
Pros:

The breakfast was excellent and the hotel staff were very helpful and friendly. The room was great, the bed was comfy.

Cons:

Most of the bar staff were lovely but one guy was a bit surly.

2026-08-07 via Nuitee
D
David couple gb
9
2026-08-07 via Nuitee
G
Gowland solo_traveller gb
8
Pros:

Very good.

Cons:

Bar sarnie.have been several times over many years.

2026-08-07 via Nuitee
B
Barnie solo_traveller gb
10
Generally my stay was nice and peaceful. Really enjoyed the time spent.
Pros:

I loved the friendly staff and the food was amazing too.

Cons:

The location is a bit of a distance from the town center but ok though

2026-08-06 via Nuitee
M
Massimo solo_traveller gb
8
2026-08-06 via Nuitee
B
Brian solo_traveller gb
9
Pros:

Excellent breakfast. Close to Metro station for quick trip to city centre.

2026-08-06 via Nuitee
B
Bulpit solo_traveller gb
8
Pros:

Check in was great very very friendly receptionist and very helpful.
Room lovely size comfy bed. Shower was great bathroom nice and big and all nice and clean.

Cons:

Only 2 hangers in wardrobe.
Fire alarm set off in middle of night( not your fault but very inconvenient)
Breakfast was ok could be so much better.

Bar staff not so good. Was charged 3 times 1 being declined put in pin declined again.( shouldnt happen) did get money back ( not sure I would off if haddent complained.) Women behind bar quite rude.

2026-08-05 via Nuitee
M
mike solo_traveller gb
10
One night only, super place top banana !!!❤️
Pros:

Great spot

Cons:

Nothing

2026-08-04 via Nuitee
B
Bakare solo_traveller gb
10
2026-08-04 via Nuitee
L
Langford solo_traveller gb
7
Pros:

The over all stay was pleasant the staff were nice and were helpful.

Cons:

The room we were given first was not acceptable the shower mat was very dirty, the mattress and the protector was heavily stained. However we were moved and the room was lovely, only other issue was the fire alarm going off at 01.30 am

2026-08-03 via Nuitee
S
Samantha extended_group gb
5
Nice staff, good location but would not stay again.
Pros:

The hotel is in a good location although parking on site was a little tricky. Libby area is lovely and breakfast was good. Staff friendly and helpful.

Cons:

Bedroom was really tatty. We booked 3 rooms and in one the toilet refilled all night. We reported the toilet as soon as we arrived and it appeared to be fixed, but as soon as it was flayed again; the issue restarted. Some questionable drips of liquid on the wall near the bed, broken bath panel, not restocked with tissues etc etc. just generally run down. Needs a lot of TLC and investment in the bedrooms and bathrooms.

2026-08-03 via Nuitee
B
Bandile couple gb
10
2026-08-03 via Nuitee
N
Nicola couple gb
9
Comfortable, convenient and excellent value
Pros:

Very conveniently situated, the staff are excellent. There was a problem with our room- water leaking from the ceiling, the staff responded immediately and transferred us to a suite. Problems will always occur and what counts is how well these are dealt with. In this case they dealt with the problem quickly and efficiently.
The hotel is excellent value for money and comes with free parking.

Cons:

In parts the decor was a little tired but this is being improved

2026-08-03 via Nuitee
M
Martin solo_traveller gb
9
Convenient, comfortable
Pros:

Convenient, comfortable, good breakfast

2026-08-03 via Nuitee
H
Heather couple gb
7
2026-08-03 via Nuitee