Park Grand Paddington Court

Hotels
London Premier
9 (10822 reviews)
27 Devonshire Terrace , London , gb

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Safety deposit box
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Delicious breakfast
Cons:
Small rooms
Cleanliness concerns
Value for money issues

Categories

Cleanliness
8.46
Some reviews mention cleanliness issues, with certain rooms not meeting expectations.
Service
9.43
Staff are generally described as friendly and helpful, though not without some criticism.
Location
9.47
The hotel location is frequently praised for its convenience and proximity to attractions.
Room Quality
8.42
Rooms reported as small and needing updates, although many enjoyed their stay.
Amenities
8.95
Amenities mentioned ranged from positive to limited, overall satisfactory.
Value for Money
8.41
Concerns about room size and value were noted, impacting perception of value.
Food and Beverage
9.46
Breakfast received positive remarks, although some guests desired more variety.
Overall Experience
9.43
Overall stays were enjoyed, and several guests would return despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:44

Property Description

Prime Location near Paddington Train Station
Located just 300 meters from Paddington Train Station, Park Grand Paddington Court offers convenient access to Hyde Park, Mayfair, and Oxford Street. With nearby Tube Stations connecting to central London and beyond, exploring the city is effortless.

Blend of Victorian Charm and Modern Comfort
Step into our elegant Victorian building where old-world charm meets modern amenities. Relax in rooms featuring interactive flat-screen TVs and tea/coffee makers, ensuring a comfortable stay.

Stylish Bar and Delectable Dining Options
Unwind at our sleek bar with a wide selection of drinks or indulge in a buffet breakfast with continental specialties and cooked dishes. Our offerings cater to every taste, promising a delightful dining experience.

Experience the perfect blend of comfort and convenience at Park Grand Paddington Court. Book now for an unforgettable stay!

Important information:

Payment Information (Multiple Bookings): If you make a reservation for 5 rooms or more, the hotel will charge your credit card with 25% of the total booking cost at the time of booking. This amount is non-refundable. The remaining 75% will be charged to your credit card 14 days before your arrival date. The credit card used to make the booking must be presented upon check-in. If the booking is made by a third party, please contact the property directly to make alternative arrangements.

Cancellation Policy (Multiple Bookings): If you make a reservation for 5 rooms or more, cancellations made less than 28 days before arrival will result in the hotel charging your credit card the cost of the entire reservation.

In case of advance purchase bookings: The credit card used to make the booking must be presented upon check-in. If the booking is made by a third party, please contact the property directly to make alternative arrangementsGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9
Based on 10822 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.47
Room Quality: 8.42
Amenities: 8.95
Value for Money: 8.41
Food and Beverage: 9.46
Overall Experience: 9.43
A
Asta couple lt
8
2026-06-13 via Nuitee
L
Lukasz extended_group pl
10
2026-06-13 via Nuitee
S
Spitzenberger solo_traveller nl
6
Pros:

De inzet van het personeel....de locatie is prima

Cons:

De grootte van de kamer en het bed , op foto's lijkt het altijd beter.

2026-06-13 via Nuitee
K
Ken solo_traveller gb
8
Very good
Pros:

Location and quality of staff

Cons:

Hotel rule requiring personal ID, even for UK residents

2026-06-13 via Nuitee
M
Mikael couple dk
9
2026-06-13 via Nuitee
A
Andrea family_with_children it
9
paddington è per italiani
Pros:

posizione strategica. ideale per famiglie con bambini data la vicinanza (300m) al bellissimo e vastissimo kensington garden . gli scoiattoli vengono a prendere le noccioline dalle tue mani. per quel che riguarda l'hotel pulizia delle stanze impeccabile, colazione dolce e salata molto generosa e godereccia. fermata della metro comodissima a 300m . presenza di 3 ristoranti italiani gestiti da italiani in cui si mangia molto bene.

Cons:

nulla

2026-06-12 via Nuitee
C
Casper solo_traveller dk
6
2026-06-12 via Nuitee
I
Izhan solo_traveller gb
10
2026-06-12 via Nuitee
M
Marika solo_traveller fi
1
2026-06-12 via Nuitee
S
Sheila couple gb
8
Good value overnight stay
Pros:

Had single rooms that were well equipped. Shower very good. Breakfast was above average, fresh and help yourself.
Close to Paddington station.

Cons:

The pillows were huge, struggled even with one.
Lots of stairs to negotiate but doable, just be aware, but like a maze but plenty of signs.

2026-06-12 via Nuitee
M
Marina und Wolfgang solo_traveller at
6
Pros:

Die Lage ist gut, nahe Elizabeth Line und Paddington Station.

Cons:

Das Hotel ist alt und feucht, das riecht man auch, hatten Zimmer 420 und da war es sehr modrig, unsere Kleidung hat auch so gerochen, nicht in den Schrank räumen. Freundlichkeit könnte besser sein. Frühstück ist eine Katastrophe …...nur gesalzen butter, zuwenig Sitzplätze, schlechter Filterkaffee.....
Zu teuer dieses hotel für das was geboten wird.

2026-06-12 via Nuitee
S
Sakura1828 Family
4
Just for Location
Pros:

Only 10 minutes walk from hotel to metro station, looks like safe neighborhood. As I booked it through Agoda, I emailed this hotel many times to confirm this booking but no response. Our room at Devonshire side, you have to cross the street for the front desk and breakfast (it rains often). No front desk at all in our block. Looks like travel tours also book this hotel, so you have to wait at least 30 minutes to get in for breakfast around 7:30 am. Their queen size bed is smaller than a standard queen size. The a/c or heater inside the room is not manageable, it's either too warm or too cold.

2026-06-11 via Tripadvisor
J
Johanna extended_group de
8
Gute Ausgangslage am Hyde Park
Pros:

Wir hatten ein Dreibettzimmer gebucht. Auf den Bildern sah dieses sehr eng aus. Wurden dann beim Check in in das Gebäude gegenüber „verwiesen“. Hier hatten wir ein schönes geräumiges Zimmer.
Wie waren sehr positiv überrascht.

Gut ausgestattet, modern und sehr sauber.

Angenehme Lage. Man ist in ca. 5-7 Minuten an einer Metro Station.

Gutes Preis- Leistungsverhältnis.

Cons:

Klimaanlage war kalt und wurde trotz Anpassung nicht wärmer.
Toilettenspülung hat manchmal nicht richtig funktioniert.

2026-06-11 via Nuitee
S
samantha couple gb
8
2026-06-11 via Nuitee
N
Nayeem couple bd
7
It was a comfortable stay.
Pros:

Locations

Cons:

Room size

2026-06-11 via Nuitee
Y
Y5912YBemilyp Family
4
Didn't meet expectations
Pros:

I cannot say I was impressed with this hotel. Upon arrival, we had a slight issue with rooms due to our travel company having a mix up. The manager was quick to resolve. The staff was nice and helpful.

Unfortunately, we had paid for a larger room in the Devonshire wing but when the issue was resolved, we were put in a very small twin room in the main building. Long story short, our travel company booked us two rooms instead of one so we got what was left basically. I didn't expect a suite but there wasn't even room to have our suitcases open. The bathroom was very small.

The bar online showed that it was fully serviced. The hotel "bar" had no alcohol displayed. There was never an employee at the bar. The photos were very misleading. Don't expect a fully equipped lounge to have a nightcap in.

Some pros of this hotel was that it has A/C and we were there during a heat wave. They replaced our towels daily. It was a great location for Hyde park. It was down a fairly quiet street. If you want an affordable hotel in Paddington, this would be good for you. If you are on vacation and looking for a nice hotel in that area, I wouldn't recommend this one.

2026-06-10 via Tripadvisor
M
michellehQ8281OD Family
4
Didn't get what we paid for
Pros:

I booked a deluxe double room for an over night stay in London. I chose this hotel for its location to Paddington station and the under ground . I paid prior to my stay . We arrived at reception and went to check in , first off I was asked for my passport, I told the gentleman I have traveled from Bath and that I dont carry a passport unless im leaving the country , he seemed shocked at this so asked for my driving licence, again I wasn't going to be driving while in London so took contents out my purse that I presumed I wouldnt need .
He went out the back of reception only to return to tell me that my sister and I were being transfered to a different hotel down the road . Bare in mind I had booked and paid prior to our stay and had confirmation emails and text but nowhere did it mention that we could or would be moved if id known I would have cancelled and stayed elsewhere , I chose this hotel as I like to stay in character buildings .
We walked further down the Rd to The Inhabit Hotel , very modern .
Walked in through what only can be described as an Internet cafe to the back of the hotel where reception was just a wooden table with 2 laptops , I handed the receptionist the conformation letter I had just been give at the original hotel id booked and again she asked for my passport and again I told her I dont carry it as ive not left the country and again asked for my driving licence eventually she settled for a bank card as id .
I was then asked for a £50 card payment as a deposit incase I caused any damage, 3 days later ive still not got it back in my account .
We got our key and made our way to our room 412 , let's say it wasn't the deluxe double id booked , it was small , sparcly furnished although nice and clean there was no wardrobe only a rail coming out the wall with 4 or 5 hangers not enough for 2 people. One chair and a chest of draws that you couldn't open fully because the room was an angled shape and the draws hit the sliding door or the shower room . The shower room was very modern and everything was spotlessly clean. We did have tea and coffee making facilities.
The following morning we went down for breakfast which was included in the price of the original hotel that I booked .
Where breakfast was being served was in the cafe style area where the bar was . Not really enough tables and they were so close to eachother it didnt make the breakfast experience very pleasant as we were sat so close to the people dining next to us , people were complaining about this issue as there is an empty room behind the bar area that was laid up ready for service yet everyone was crammed in the front where people were queuing at the bar area to purchase coffee . We were given a very limited menu to choose from , no buffet to get cereal, fruits or toast just a limited menu to choose from ,where as a couple that had come in to pay to eat were given a more expensive menu because they were paying. Both my sister and I chose poached eggs on toast with grilled tomatoes and a cup of tea , the cup of tea came and it was just a cup of tea with the teabag left in ,no pot of tea , no white sugar and just enough milk in a little milk churn. When the breakfast arrived there was no butter on the toast and as it was sour bread it was very hard without any butter and only half a grilled tomato each .
On a whole this hotel is so focused on sustainability rather than practicality and forbid it just didnt give us the experience we were expecting as we had booked in to a totally different hotel , so if you have booked in at The Grand Paddington on Devonshire Terrace be prepared to be moved and that could be anywhere in London as the guests that were checking in at the same time as us were being transfered back up to near Paddington Station.
I booked through Booking.com who I have raised a complaint with , they have contacted the hotel and so have I but as of this moment neither of us have had any response.
My advice if you want to stay in the hotel you booked and paid for check you wont be moved before you get there .
The pictures are of The Inhabit Hotel not The grand Paddington.

2026-06-10 via Tripadvisor
N
N7104JMandym Business
10
Cracking value
Pros:

This is probably the best value hotel in central London - end of!

The room that I had was of a standard that normally you’d expect to pay two or three times as much.

The location is great for tube transport (close enough to Paddington).

I was super impressed with the value for money these guys offer

If I stay in town and am paying myself, then I’ll be going back!

2026-06-10 via Tripadvisor
J
Jean-Guillaume solo_traveller no
5
Cons:

Very poor wifi service combined with poor cell reception in the building made it very unpractical to work from the hotel.

2026-06-10 via Nuitee
M
Marie extended_group au
6
The reception staff did their best although I felt like one or two were not computer savvy and took a long time to searc
Pros:

Location

Cons:

The room, the bed and the mold

2026-06-10 via Nuitee