Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent location
Good internet
Variety in breakfast
Cons:
Aging furniture
High price
Thin walls

Categories

Cleanliness
8.55
There were some mentions of aging facilities that may affect perceived cleanliness.
Service
9.55
Staff was exceptional and dedicated to customer service.
Location
9.55
The location is very central and highly praised.
Room Quality
8.05
Rooms appear a bit dated and not very stylish, which affects the overall quality.
Amenities
8.55
Amenities like flat-screen TVs and good Wi-Fi were appreciated, although some were lacking.
Value for Money
8.05
Price was considered high compared to alternatives that offered better quality.
Food and Beverage
9.05
Breakfast options were plentiful and well-received.
Overall Experience
9.05
Overall experience was mostly positive with some criticisms about age and price.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:22

Property Description

Luxurious Accommodations with Modern Amenities

Experience the charm of Heraklion at Capsis Astoria Heraklion, located next to the Archaeological Museum. Each modern room features a TFT TV and a private bathroom with a tub. Adorned with historical photographs, the walls offer a glimpse into the city's past.

Culinary Delights and Scenic Views

Indulge in rich buffets at Erofilli Restaurant, enjoy a Greek breakfast at Aegean View Cocktail & Food Bar, or savor a meal at Sin Bistro. With views of the Venetian Castle and the harbor, dining here is a treat for the senses.

Convenience and Comfort

Conveniently situated near the city center, Capsis Astoria Heraklion offers easy access to landmarks and nightlife. Additionally, guests can enjoy free early check-in, late check-out, and conference facilities. Book now to elevate your stay in Heraklion!

Important information:

The hotel's rooftop swimming pool operates between mid-May and early October, weather permitting.

Please let the Capsis Astoria Heraklion know your expected arrival time in advance. You can use the Special Requests box when booking or contact the property.

Capsis Astoria Heraklion participates in the Greek Breakfast Initiative by the Hellenic Chamber of Hotels.

Please note that transfer from and to the airport/port can be arranged on request and at an extra charge.

Please note that the property can only accommodate pets with a maximum weight of 8 kg or less.

A surcharge of EUR 10 per stay will have to be paid for the cleaning service if you bring a pet.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: HER

Property Policies

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 14 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Accessibility

Total Disability Score: 33
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Leveled: No
  • Room Max Guests Number: 4
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.8
Based on 1303 reviews
Cleanliness: 8.55
Service: 9.55
Location: 9.55
Room Quality: 8.05
Amenities: 8.55
Value for Money: 8.05
Food and Beverage: 9.05
Overall Experience: 9.05
A
Anna • solo_traveller • de
8
2026-07-11 • via Nuitee
H
Helen • family_with_children • au
10
Pros:

Super friendly and helpful staff

2026-07-10 • via Nuitee
E
Elinor • family_with_children • il
10
2026-07-10 • via Nuitee
H
Hubert • solo_traveller • de
8
Cons:

Parken sehr schwierig.

2026-07-10 • via Nuitee
W
Wasi L. • solo_traveller • de
10
Pros:

Super Lage aufjedenfall zu empfehlen alles ist fußläufig super zu erreichen ,wir werden gerne wiederkommen.,Das Personal auch super nett,die Cocktails auf der Dachterrasse sehr lecker und eine wunderschöne Aussicht.
Parkmöglichkeiten gibt es keine in der Nähe...Service wird allerdings über das Hotel angeboten da sie eine Kooperation mit einem nahegelegenen Parkhaus haben 15/20€ pro Tag

2026-07-10 • via Nuitee
J
Javier • couple • es
9
2026-07-10 • via Nuitee
T
Taisiia • couple • de
8
2026-07-10 • via Nuitee
M
Markus • solo_traveller • de
8
Dennoch zu empfehlen
Pros:

Lage des Hotels ist super gelegen um die Stadt zu erkunden und super Anschluss mit den öffentlichen auch zum Flughafen 🤞

Sehr sauber und gut ausgestattet, Personal auch sehr freundlich 👌

Cons:

Mein Zimmer befand sich in direkter Nähe zum Aufzug bzw. zur Eingangstür des Stockwerks.
Jedes Schließen dieser Tür verursachte deutlich hörbare Geräusche, wodurch es im Zimmer immer wieder zu einer erhöhten Lärmbelastung kam.
War etwas unangenehm zum Schlafen

2026-07-09 • via Nuitee
T
Tal • couple • il
10
2026-07-09 • via Nuitee
E
Elke • solo_traveller • nz
9
2026-07-09 • via Nuitee
M
Martina • extended_group • hr
9
2026-07-09 • via Nuitee
C
Christophe • couple • pl
8
Best location with swimming pool on top. Very nice breakfast
Pros:

Location. Right in the middle of the city center

2026-07-08 • via Nuitee
M
Mahi • solo_traveller • gr
10
Pros:

Πολύ καλή τοποθεσία, δίπλα στο κέντρο, καφέ, ταξί, μαγαζιά, φαγητό όλα δίπλα!!

2026-07-08 • via Nuitee
N
NEKTARIOS • couple • gr
9
2026-07-07 • via Nuitee
S
Sebestyén • solo_traveller • hu
10
Pros:

Központi elhelyezkedés, tiszta szobák (fürdő is jó), kedves személyzet és nagyon finom reggeli, ajánlom mindenkinek

Cons:

-

2026-07-07 • via Nuitee
G
Germana • family_with_children • fr
10
Super hotel où on revient chaque année
Pros:

L'emplacement, le comfort, l'accueil chaleureux du personnel, le petit déjeuner, la literie.

2026-07-07 • via Nuitee
M
M Christine • couple • fr
10
2026-07-07 • via Nuitee
M
menfriks • solo_traveller • fr
8
Pros:

Proximité du centre

Cons:

Le bruit de la rue

2026-07-07 • via Nuitee
E
Eoin • extended_group • ie
8
Fantastic hotel, nice staff and good breakfast.
Pros:

Central in the city, not too much walking.

Cons:

Pool closed too early.

2026-07-07 • via Nuitee
P
Pascal • couple • fr
8
2026-07-06 • via Nuitee