Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent location
Good internet
Variety in breakfast
Cons:
Aging furniture
High price
Thin walls

Categories

Cleanliness
8.55
There were some mentions of aging facilities that may affect perceived cleanliness.
Service
9.55
Staff was exceptional and dedicated to customer service.
Location
9.55
The location is very central and highly praised.
Room Quality
8.05
Rooms appear a bit dated and not very stylish, which affects the overall quality.
Amenities
8.55
Amenities like flat-screen TVs and good Wi-Fi were appreciated, although some were lacking.
Value for Money
8.05
Price was considered high compared to alternatives that offered better quality.
Food and Beverage
9.05
Breakfast options were plentiful and well-received.
Overall Experience
9.05
Overall experience was mostly positive with some criticisms about age and price.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:22

Property Description

Luxurious Accommodations with Modern Amenities

Experience the charm of Heraklion at Capsis Astoria Heraklion, located next to the Archaeological Museum. Each modern room features a TFT TV and a private bathroom with a tub. Adorned with historical photographs, the walls offer a glimpse into the city's past.

Culinary Delights and Scenic Views

Indulge in rich buffets at Erofilli Restaurant, enjoy a Greek breakfast at Aegean View Cocktail & Food Bar, or savor a meal at Sin Bistro. With views of the Venetian Castle and the harbor, dining here is a treat for the senses.

Convenience and Comfort

Conveniently situated near the city center, Capsis Astoria Heraklion offers easy access to landmarks and nightlife. Additionally, guests can enjoy free early check-in, late check-out, and conference facilities. Book now to elevate your stay in Heraklion!

Important information:

The hotel's rooftop swimming pool operates between mid-May and early October, weather permitting.

Please let the Capsis Astoria Heraklion know your expected arrival time in advance. You can use the Special Requests box when booking or contact the property.

Capsis Astoria Heraklion participates in the Greek Breakfast Initiative by the Hellenic Chamber of Hotels.

Please note that transfer from and to the airport/port can be arranged on request and at an extra charge.

Please note that the property can only accommodate pets with a maximum weight of 8 kg or less.

A surcharge of EUR 10 per stay will have to be paid for the cleaning service if you bring a pet.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Swimming pool: Closed from Sat, Oct 31, 2026 until Wed, Mar 31, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HER

Location

Property Accessibility

Total Disability Score: 33
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Leveled: No
  • Room Max Guests Number: 4
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.8
Based on 1548 reviews
Cleanliness: 8.55
Service: 9.55
Location: 9.55
Room Quality: 8.05
Amenities: 8.55
Value for Money: 8.05
Food and Beverage: 9.05
Overall Experience: 9.05
M
Marc • couple • ch
10
2026-09-19 • via Nuitee
M
Mark • solo_traveller • gb
10
2026-09-19 • via Nuitee
I
Ioanis • couple • au
9
Excellent location and staff were incredible nice. Would definitely stay again
Pros:

Location and staff

Cons:

Nothing

2026-09-18 • via Nuitee
C
Catherine • couple • fr
9
Hôtel très bien situé
Pros:

L’hôtel est très bien situé, proche du centre d’Heraklion et à 12mns de l’aéroport.
Notre chambre était propre, relativement grande, bien équipé.
Beaucoup de choix au petit déjeuner.
Équipe plutôt agréable dans l’ensemble.

Cons:

La rue derrière l’hôtel est un peu bruyante le soir mais sans plus.
La salle du petit déjeuner est très impersonnelle.

2026-09-17 • via Nuitee
C
Catherine • solo_traveller • fr
10
2026-09-17 • via Nuitee
Z
Zara • solo_traveller • gb
9
2026-09-17 • via Nuitee
A
Alexandros • family_with_children • gr
10
2026-09-17 • via Nuitee
P
Patrick • couple • fr
8
2026-09-17 • via Nuitee
L
Lina • couple • at
4
Ich würde wahrscheinlich für das nächste Mal ein anderes Hotel buchen
Pros:

- Leider war unser Check-In nicht so kompetent und freundlich wie wir es von den Griechen gewohnt sind
- Zimmergröße und Badezimmergröße
- Lage ist super
- Pool war angenehm zum Liegen

Cons:

- Schimmel im Badezimmer
- Zimmerboden dreckig
- Aussicht auf die Klimaanlagenschächte
- Rezeptionist beim Check-In

2026-09-16 • via Nuitee
K
Karen • solo_traveller • gb
9
Pros:

The rooftop pool, bar and staff and location exceptional.

Cons:

Room wasn't great in terms of aspect.

2026-09-15 • via Nuitee
I
Imane • couple • be
7
2026-09-15 • via Nuitee
T
Taru • couple • fi
9
Miellyttävä hotelli keskeisellä paikalla
Pros:

Aamiainen oli monipuolinen ja hyvä. Sängyt olivat mukavat. Henkilökunta oli todella ystävällinen. Kattoterassilla oli kuuminakin päivinä miellyttävä olla varjon alla, kun siellä kävi aina vähän tuuli. Hotellin sijainti oli loistava, lähellä kaikkea.

Cons:

Huoneen ilmastointi oli alkuun hieman haastava saada päälle.

2026-09-14 • via Nuitee
E
Eleftherios • solo_traveller • gr
9
2026-09-14 • via Nuitee
E
Evangelia • family_with_children • au
7
2026-09-14 • via Nuitee
A
Alessandro.S • solo_traveller • it
6
Cons:

Stanza e bagno troppo piccoli

2026-09-14 • via Nuitee
E
Evdokia • solo_traveller • gr
10
2026-09-13 • via Nuitee
G
george • couple • gr
9
2026-09-12 • via Nuitee
L
Luna • family_with_children • ca
8
2026-09-12 • via Nuitee
L
laura • extended_group • fr
9
Pros:

Emplacement près du centre. Parking avec service de voiturier. La piscine est un plus

2026-09-12 • via Nuitee
T
Toto_del_Reducto • solo_traveller • uy
9
Pros:

Todos los servicios muy buenos. Desayuno, piscina, rooftop, recepción

2026-09-12 • via Nuitee