Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent location
Good internet
Variety in breakfast
Cons:
Aging furniture
High price
Thin walls

Categories

Cleanliness
8.55
There were some mentions of aging facilities that may affect perceived cleanliness.
Service
9.55
Staff was exceptional and dedicated to customer service.
Location
9.55
The location is very central and highly praised.
Room Quality
8.05
Rooms appear a bit dated and not very stylish, which affects the overall quality.
Amenities
8.55
Amenities like flat-screen TVs and good Wi-Fi were appreciated, although some were lacking.
Value for Money
8.05
Price was considered high compared to alternatives that offered better quality.
Food and Beverage
9.05
Breakfast options were plentiful and well-received.
Overall Experience
9.05
Overall experience was mostly positive with some criticisms about age and price.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:22

Property Description

Luxurious Accommodations with Modern Amenities

Experience the charm of Heraklion at Capsis Astoria Heraklion, located next to the Archaeological Museum. Each modern room features a TFT TV and a private bathroom with a tub. Adorned with historical photographs, the walls offer a glimpse into the city's past.

Culinary Delights and Scenic Views

Indulge in rich buffets at Erofilli Restaurant, enjoy a Greek breakfast at Aegean View Cocktail & Food Bar, or savor a meal at Sin Bistro. With views of the Venetian Castle and the harbor, dining here is a treat for the senses.

Convenience and Comfort

Conveniently situated near the city center, Capsis Astoria Heraklion offers easy access to landmarks and nightlife. Additionally, guests can enjoy free early check-in, late check-out, and conference facilities. Book now to elevate your stay in Heraklion!

Important information:

The hotel's rooftop swimming pool operates between mid-May and early October, weather permitting.

Please let the Capsis Astoria Heraklion know your expected arrival time in advance. You can use the Special Requests box when booking or contact the property.

Capsis Astoria Heraklion participates in the Greek Breakfast Initiative by the Hellenic Chamber of Hotels.

Please note that transfer from and to the airport/port can be arranged on request and at an extra charge.

Please note that the property can only accommodate pets with a maximum weight of 8 kg or less.

A surcharge of EUR 10 per stay will have to be paid for the cleaning service if you bring a pet.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Swimming pool: Closed from Sat, Oct 31, 2026 until Wed, Mar 31, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HER

Location

Property Accessibility

Total Disability Score: 33
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Leveled: No
  • Room Max Guests Number: 4
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.8
Based on 1470 reviews
Cleanliness: 8.55
Service: 9.55
Location: 9.55
Room Quality: 8.05
Amenities: 8.55
Value for Money: 8.05
Food and Beverage: 9.05
Overall Experience: 9.05
G
Giacomo family_with_children it
8
2026-08-29 via Nuitee
C
Christina Gkika solo_traveller gr
10
Must stay
Pros:

Ευγενέστατο προσωπικό, κεντρική τοποθεσία διπλα σε όλα. Πολυ καθαρο δωμάτιο, πλήρως εξοπλισμένο και ανετο. Όμορφο roof top με πισίνα στην οποία παρέχεται πετσέτα από το ξενοδοχείο στην οποία υπάρχει και ναυαγοσώστης. Άψογο πρωινό, σίγουρα θα το προτιμήσω ξανα όταν επισκεφτώ την πόλη ξανα.

Cons:

Όλα ηταν εξαιρετικά

2026-08-29 via Nuitee
L
lentz couple fr
9
Cons:

La qualité du petit déjeuner

2026-08-29 via Nuitee
J
John solo_traveller au
9
2026-08-29 via Nuitee
M
Mariam couple il
8
good hotel and good staff, recommended.
Pros:

the location of the hotel is perfect and its near everything around.

Cons:

it was clean but not VERY clean.

2026-08-29 via Nuitee
T
Tesniere lambert solo_traveller fr
10
Pros:

Tt était parfait

2026-08-29 via Nuitee
M
Mariam extended_group il
8
2026-08-29 via Nuitee
Q
Quenteu solo_traveller fr
10
2026-08-29 via Nuitee
K
Katrien family_with_children be
8
2026-08-29 via Nuitee
E
EVI SIGALA solo_traveller gr
10
2026-08-28 via Nuitee
W
Walter Jose Lolis couple br
6
Boa localização. Somente isso, Nova 6 ou 7.
Pros:

Localização do hotel. Excelente.

Cons:

No nosso quarto foram juntadas 02 camas de solteiros, para formar uma de casal. Muito ruim para dormir.

2026-08-28 via Nuitee
I
IRIT solo_traveller il
8
2026-08-28 via Nuitee
M
manuela family_with_children at
10
2026-08-28 via Nuitee
C
Carmine solo_traveller au
10
2026-08-27 via Nuitee
N
Nicolas solo_traveller fr
8
Pros:

Emplacement, piscine et petit déjeuner au top !
Parking à 5 mins à pied prévu par l'hôtel pour 15€ par jour (difficile de se garer à Heraklion)

Cons:

Lit peu confortable et chambre assez petite

2026-08-27 via Nuitee
R
Robert solo_traveller pl
9
2026-08-26 via Nuitee
L
Luigi couple it
9
Pros:

La posizione ottimale. Camere di recente ristrutturazione. Bella la terrazza per bere qualcosa post cena. Consigliato e ci ritornerei.

Cons:

Solo la pulizia a volte un po’ superficiale

2026-08-26 via Nuitee
D
Dylan couple gb
8
2026-08-26 via Nuitee
C
Cayetana couple es
7
2026-08-25 via Nuitee
E
Eleftheria couple cy
10
Pros:

Όλα ήταν άριστα, ακόμη και το προσωπικό ήταν πολύ καλό και φιλικό. Ότι χρειαζόμασταν μας εξυπηρέτησαν πολύ Καλα. Ήταν πεντακάθαρα.

2026-08-25 via Nuitee