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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Restaurant
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Heating
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Terrace
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Family rooms
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Pets allowed
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Hiking
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Horse riding
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Golf course
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Canoeing
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Sauna
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Dry cleaning
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Skiing
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Ski storage
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Non-smoking throughout
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Private parking
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Designated smoking area
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Accessible parking
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Shared lounge/TV area
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Board games/puzzles
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Parking garage
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Concierge service
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Special diet menus - on request
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Kid meals
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ATM/cash machine on site
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Lockers
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Vending machine - drinks
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Vending machine - snacks
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Shuttle service (free)
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Wine/champagne
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Coffee Shop on site
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Outdoor fireplace
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Pet bowls
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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CCTV in common areas
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Thermometers for guests provided by property
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Key card access
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Happy hour
Review Highlights
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Property Description
Luxurious Amenities
Elk + Avenue Hotel offers a sauna, hot tub, and modern guest rooms with flat-screen TVs and iPod docking stations. Enjoy free WiFi and stunning mountain views from select rooms.
Convenient Services
Experience top-notch service with a ticket desk, tour assistance, and luggage storage available on-site. Guests can partake in various activities such as skiing, hiking, and sightseeing depending on the season.
Ideal Location
Situated just 4 km from Banff Gondola, and a short drive to Lake Minnewanka and Lake Louise, this hotel provides the perfect base for exploring the scenic beauty of the area.
Book your stay at Elk + Avenue Hotel now to indulge in luxury and convenience during your Banff getaway.
The property offers paid underground parking with a limited number of spaces on a first-come, first-served basis and a vehicle height limit for entry of 6.1 feet. There is a $10/night fee for stays from October to May, and is included in stays from June to September. Our team is available to assist with any questions or concerns. Please note that when booking 10 or more rooms, group policies apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Guest Reviews
Tout l'accueil l'emplacement la déco la chambre très confortable
Rien
Convenient location and spacious room. The toilette provided in particular shampoo and conditioners and liquid soaps are wonderful.
The sofa and chairs have some visible stains, but the beddings are very clean.
The guy at booking.com said my reservation was never confirmed so my reservation was cancelled!!
We paid almost 700 CAD on weekday for one night. The lobby is pretty nice. The attached coffee shop is great. Front staff is helpful. You are in the heart of downtown Banff. The downside the room itself. The room looks really bad and run down, especially bathroom, it has broken door, mold on shower trims and rust and peeling paint. Pictures attached. I understand it's Banff, but I think for 700 CAD you should have better accommodation. I do not recommend staying there.
L’emplacement, la propreté.
Le système de climatisation est désuet.
IGAやメインストリートの入り口中にあり、様々なショップやレストランへのアクセスに便利で、ホテル内のレストランやコーヒーショップもあり、治安も良く夜騒がしくもなく安心してゆっくり滞在できました。
1日中ツアーをして帰宅するため、また息子との宿泊のため、ホテル内のサウナは一緒に利用できないので、室内バスタブがあるという点で宿泊を決めたのだけれど、実際の部屋はメゾネットタイプですてきでしたが、シャワーのみで残念でした。
Perfect
While high demand for a hotel in Banff during the summer dictates the price, there is little justification for such lousy service and a neglected property. It kills me to have to grossly overpay for rooms with no bathroom fans because the hotel “wants to be environmentally friendly”. This is nonsensical and is an easy excuse to avoid the necessary upgrades to get this hotel to earn even its mediocre three stars. But it did offer to sell to its guests non existent bathrobes (Maybe the attached pic shows where all the bathrobes went to). In addition to dated and poorly furnished rooms was a shower that didn’t work. When the room wasn’t cleaned, it was blamed on the door “make-up-the-room” hangar that “frequently turn around” to “do not make up the room”, according to hotel staff. More likely the plumber switched it around when he/ she was fixing the broken shower. Then the handset in the phone didn’t work because it had been unplugged. This hotel clearly needs new management.
It was in a central position. Plenty of shops and restuarants.
Very costly.
One star for POOR HOSPITALITY. I booked one night for my husband and I. He got Covid so I had to cancel our travel. I canceled more that 3 days (over 36 hours) ahead of our reservation. Because we booked through Booking.com - they bounced us to them. Then Booking.com bounced us back to Elk + Avenue. Back and forth - I was confused about who was in charge. I called, emailed and begged for a refund or hotel credit - but no one would help me. They had more than enough time to re-book our room and lost no money at all. But they both lost my business. I am still trying to re-coop my $437.00.
From the outside this hotel looks lovely. It is located a few minutes walk to the centre of Banff. Restaurant is amazing, great food. Coffee shop attached to hotel. Reception area is nice.
Rooms - wow these need modernised, our curtains had holes in them, carpet was horrible, furniture was outdated and counter top was all cracked. Only chair was an uncomfortable red plastic one.
Bathroom was clean but on our last night we had no water in the shower for over an hour.
Would I stay here again? Probably not.
La ubicaciòn en Elk Avenue cetcs de todo.
We had a nice stay at Elk + Avenue, the staffs were all friendly and welcoming.
The lobby and restaurant/bar are fresh and new, but the room was a bit run down with things not working (phone & iron) and the carpet was stained.
On the positive side, the room was spacious, fridge worked well, comfy bed and nice pillows. You’re very close and to bars/restaurants so no long walks.
This is an ok hotel for a few nights, but the rooms could do with a refresh.
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