Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great views
Helpful staff
Cons:
Issues with cleanliness
Dining experience varied

Categories

Cleanliness
7.6
Some concerns regarding cleanliness in the bathing area.
Service
9.1
Staff were extremely helpful, especially in dealing with emergency situations.
Location
8.6
Great views and proximity to attractions, but slightly inconvenient for city access.
Room Quality
9.1
Rooms are spacious and clean, providing scenic views.
Amenities
9.1
Excellent range of amenities including onsen and gym.
Value for Money
8.6
Good value for a hotel of this tier, offering quality services and accommodations.
Food and Beverage
8.1
Mixed feelings about dining options; buffet quality was good but service had issues.
Overall Experience
8.6
Overall a pleasant stay despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:25

Property Description

Luxurious Amenities and Activities
Sheraton Grande Ocean Resort offers a plethora of activities including hot springs, swimming pools, and golf courses. Guests can indulge in tennis, scuba diving, or shopping, and unwind with a massage at Banyan Tree Spa.

Elegant Rooms with Stunning Views
The spacious rooms at the resort provide breathtaking views of the ocean or golf course. Equipped with modern amenities like a flat-screen TV, minibar, and comfortable sofa, each room ensures a relaxing stay. The personal safe, toiletries, and luxurious bathroom add to the comfort.

Culinary Delights and Entertainment
With a buffet restaurant serving international cuisine and authentic Japanese, Chinese, and Italian options, guests can enjoy a variety of flavors. The resort also features bar lounges, karaoke rooms, and a café with a bakery, offering ample dining and entertainment choices.

Experience luxury and relaxation at Sheraton Grande Ocean Resort - book your stay now for an unforgettable getaway.

Important information:

Special charges apply to breakfast served on some Japanese public holidays, including New Year's holidays. For more information, please contact the hotel directly.

Meals are free of charge for children aged 0-3 years.

Children aged 4–12 years sharing a bed with parents will incur a breakfast charge of JPY 1900 and a dinner charge of JPY 3250.

Up to 1 child per adult can be accommodated in guest rooms for an additional charge of 1,100 JPY (VAT included), even if extra beds are not required.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KMI

Location

Guest Reviews

8.6
Based on 1370 reviews
Cleanliness: 7.6
Service: 9.1
Location: 8.6
Room Quality: 9.1
Amenities: 9.1
Value for Money: 8.6
Food and Beverage: 8.1
Overall Experience: 8.6
尚子 • solo_traveller • jp
7
天気は最悪、ホテルライフは満足。
Pros:

あいにくの悪天候だったが、部屋が広くゆったりしていて、きれいだったのでゆっくり過ごす事ができた。
お子さん連れが多く、子供も楽しめるようになっていたので、今度は息子や娘家族も一緒に来たいと思った。

Cons:

ビュッフェの朝食は、朝7時半から9時までは混んでいると書いてあったので、9時過ぎに行ったら60分待ちだったので、ビックリした。ここまでは、よくなかった点だが、それで、日本料理に行ったところ、丼定食が大変美味しくて、結果的に満足した。

2026-09-19 • via Nuitee
N
NATSUKI • extended_group • jp
8
2026-09-19 • via Nuitee
R
rio • couple • jp
10
2026-09-18 • via Nuitee
T
TAKUYA • solo_traveller • jp
7
2026-09-18 • via Nuitee
K
Kazumi • couple • jp
8
リゾート
Pros:

スタッフが親切だったが、アプリ会員になると特典がある事をチェックイン時に伝えて欲しかった。

Cons:

部屋から温泉が遠い。朝風呂に行きたかったけど、遠くて断念した。

2026-09-17 • via Nuitee
M
Mitsuhiro • solo_traveller • jp
9
Pros:

とてもロケーションが良かったです。

Cons:

食事の味が良くなかったのが少し残念です。

2026-09-17 • via Nuitee
M
mak • family_with_children • jp
1
Pros:

朝食

Cons:

チェックアウト後の翌日にベルトを忘れたことに気づく。
こちらから連絡したところ届いているとのこと。連絡してほしい。
結局着払いで1500円も無駄な出費。
タクシー呼ぶのも1時間以上待つ。
チェックインは大行列。

2026-09-17 • via Nuitee
S
SACHIKO • solo_traveller • jp
5
2026-09-15 • via Nuitee
E
Enrico • extended_group • it
9
2026-09-14 • via Nuitee
I
IINO • family_with_children • jp
10
2026-09-14 • via Nuitee
K
KODAI • extended_group • jp
10
最高でした！！
Pros:

朝食がどれも美味しかったです。また、お風呂も快適でした。

2026-09-13 • via Nuitee
J
Jes • solo_traveller • sg
7
Spacious Room
Pros:

Spacious.

Cons:

A local male staff at the entrance bay helping guests with unloading luggage in the car in front of our vehicle, pretended not to see me.

I had to drag two luggage to check in when my partner drove off to the car park.

Limited dining options. The Italian restaurant food was average.

Guests staying next door was smoking although we were staying in the non smoking level. The cigarette smell entered our bedroom during our 2-day stay.

2026-09-13 • via Nuitee
M
Masafumi • family_with_children • jp
10
また来たいです^_^
Pros:

子供用の設備が充実している。(遊び場、おむつスペース、プールなど)
ビュッフェが充実している、美味しい。離乳食まで用意してくれる。ビュッフェではない和朝食も大変おいしかったです。
景色が良く、部屋も(古くはあるが)とても綺麗にされている。
大浴場が快適。混雑状況をオンラインで確認できる。

Cons:

売店はあるが、コンビニはないので軽食で済ませたい人は車を出す(駐車場までまあまあ歩く)しかない。

2026-09-13 • via Nuitee
H
hiroki • solo_traveller • jp
8
2026-09-13 • via Nuitee
チョウドキ • solo_traveller • jp
10
2026-09-12 • via Nuitee
D
Duran • solo_traveller • np
9
2026-09-07 • via Nuitee
H
Hiroki • solo_traveller • jp
1
宮崎を嫌いになった
Pros:

特に

Cons:

障害者に優しくなかった酷い扱いをされた

2026-09-06 • via Nuitee
C
CHAO YIN • family_with_children • jp
9
2026-09-02 • via Nuitee
K
Kentaro • solo_traveller • us
10
Pros:

ロケ最高でした😊

Cons:

無し

2026-09-01 • via Nuitee
秋山 • family_with_children • jp
8
楽しい😃🎵
Pros:

花火が見れて良かったです

Cons:

プールの利用が宿泊者限定でなく同伴者も利用出来た方がいいかな。

2026-09-01 • via Nuitee