Casa Dann Carlton Hotel & SPA

Hotels
•
Dann Hotels
8.9 (3876 reviews)
Calle 93B N° 19-44 , Bogotá , CO
+57 601 6338777

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Comfortable beds
Good location
Cons:
Service inconsistencies
Need for room renovations

Categories

Cleanliness
8.43
Some reviews mention the rooms being clean, while others note they are old and need modernization.
Service
9.4
Generally positive feedback on staff attentiveness, with some mentions of inconsistency.
Location
9.44
Positive sentiment regarding the hotel's safe and calm location, considered excellent.
Room Quality
8.39
Rooms are noted as comfortable but outdated and in need of renovation.
Amenities
8.92
Amenities like spa facilities and breakfast received praise, though some amenities were critiques.
Value for Money
9.28
Many reviews consider the hotel a good value for the price relative to its offerings.
Food and Beverage
8.43
Mixed reviews with good breakfast but some service issues and menu variety mentioned.
Overall Experience
8.9
Overall satisfaction noted but with some areas highlighted for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 09:28

Property Description

Luxurious Amenities

Set in an impressive building, Casa Dann Carlton Hotel & SPA offers a luxurious experience with an indoor pool, Spa facilities, a fitness centre, and a restaurant. Relax in the sauna, hot tub, or pamper yourself in the massage room.

Elegant Rooms

Boasting classy décor, the rooms at Carlton Hotel & SPA Casa Dann are designed for comfort and style. Enjoy spacious seating areas, work desks, kitchenettes, and minibars. Free Wi-Fi and Cable TV are included for your entertainment.

Gastronomic Delights

Indulge in a buffet breakfast served daily and savor a variety of international dishes at the restaurant. Unwind with drinks on the terrace or visit the coffee shop for a cozy atmosphere.

Book now to experience the epitome of luxury at Casa Dann Carlton Hotel & SPA.

Important information:

As per Colombia´s tax law, only tourists who have a Permit of Entry and Permanence, tourist permit category PT before PIP-3, or PIP-5, or PIP-6, or PIP-10 are exempt from paying 19% IVA; or visa type V (Visitor) before Visa TP-11 or TP-12 or visa type M (Migrant) before TP -7 or visa type R (Resident). At the time of check-in at the hotel, the corresponding stamp or visa must be shown.

Guests are required to show a photo ID and credit card upon check-in.

Please note that all Special Requests are subject to availability and additional charges may apply.

Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Please note special conditions apply for more than 3 reservations. Payment before arrival via bank transfer is required. The property or call Center will contact you after you book to provide instructions.

Monday to Saturday:

Treatment room services: 7:00 a.m. to 10:00 p.m.
Gym: 6:00 a.m. to 9:30 p.m.
Sauna and steam room: 7:00 a.m. to 9:30 p.m.
Pool: 8:00 a.m. to 9:30 p.m.

Sundays and holidays:
All services: 9:00 a.m. to 6:00 p.m.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: BOG

Location

Guest Reviews

8.9
Based on 3876 reviews
Cleanliness: 8.43
Service: 9.4
Location: 9.44
Room Quality: 8.39
Amenities: 8.92
Value for Money: 9.28
Food and Beverage: 8.43
Overall Experience: 8.9
V
victor • solo_traveller • co
10
2026-09-19 • via Nuitee
S
Shlomi • family_with_children • il
10
Pros:

Personal amable, lugar limpio

2026-09-19 • via Nuitee
L
Liffschitz • extended_group • ar
10
Gran experiencia compartida, en un entorno excelente de gran comodidad y relajación.
Pros:

El desayuno excelente, muy variado, muchas frutas. Gran amabilidad de parte del eprsonal.

2026-09-19 • via Nuitee
K
karin • solo_traveller • sr
8
2026-09-19 • via Nuitee
P
Paula • couple • co
10
2026-09-19 • via Nuitee
M
Marina • solo_traveller • co
10
Excelente servicio
Pros:

Las zonas húmedas.
Desayuno .

2026-09-18 • via Nuitee
T
Toshiro • family_with_children • nl
7
Nice stay
Pros:

The neighborhood and its breakfast and cleaning staff

Cons:

More clarity about the use of the bottled water would be nicer. And some more english speaking would also be nice

2026-09-18 • via Nuitee
I
irq0470 • solo_traveller • cr
9
Pros:

La habitación tiene buen tamaño y es muy cómoda.
El trato del personal fue excelente
Ubicación
Desayuno excelente

Cons:

Los rodapies y algunas paredes de los pasillos hacia las habitaciones están un poco descuidados.
Comida del Restaurante ( a la carta).
Los últimos días el Hotel estaba tan lleno que todo parecía un mercado de la cantidad de personas en todas partes y el servicio de restaurante y bar no era igual la atención.

2026-09-18 • via Nuitee
L
LETICIA • family_with_children • br
10
vale muito o custo beneficio.
Pros:

cafe da manha excelente, ótimo serviço de quarto, é muito bem localizado, camas confortavéis, tudo ótimo!

Cons:

nada.

2026-09-18 • via Nuitee
R
Robol • extended_group • ar
10
placentera y muy a gusto
Pros:

desayuno exelente desde la variedad hasta la atencion del personal.
piscina muy lindo lugar espacio duchas y tambien el personal.
gimnasio no lo utilice

Cons:

si bien la limpieza es excelente y no tengo quejas, no repusieron el café de la habitación, no nos dejaron toallas de mano y solo una vez repusieron shampoo. Del del 9/09 al 14/09 me aloje en la habitación 464

2026-09-18 • via Nuitee
R
Raul • solo_traveller • ve
10
2026-09-17 • via Nuitee
K
Karin • couple • sr
8
2026-09-17 • via Nuitee
J
Juan Martin • solo_traveller • ar
8
2026-09-17 • via Nuitee
M
mariana • solo_traveller • uy
10
EXCELENTE
Pros:

DESAYUNO Y PISCINA

2026-09-17 • via Nuitee
A
alvarez mahecha • couple • co
9
Pros:

Las instalaciones, ya sus habitaciones, muy cómodo y bonito todo

Cons:

Precisamente los horarios de las zonas húmedas, por eventos que tenía programados no pude disfrutar como quería

2026-09-16 • via Nuitee
M
marcela • solo_traveller • co
10
2026-09-16 • via Nuitee
R
Rob van den Berge • solo_traveller • bq
8
Pros:

Frontofficestaff is excellent.
Housekeeping superb
Room size great

Cons:

Internet was not stable and fast enough a few times I was on video calls. That should really improve. A reason to look for another hotel

2026-09-15 • via Nuitee
L
Luis • couple • co
9
Excelente hotel, muy buena atención.
Pros:

Es muy cómodo, tiene muchas amenidades. Las zonas húmedas son buenas pero no avisan que para usar la piscina se debe llevar gorro de baño y te lo cobran, el cobro es mínimo pero inesperado.
El servicio a la habitación es rápido.
Excelente desayuno y cocina, por si no quieren salir a comer.
Excelente ubicación a 20 minutos caminando del parque de la 93

Cons:

Algunas zonas hay que reforzar la limpieza, en especial baños y algunas zonas de la alfombra

2026-09-15 • via Nuitee
C
CLAUDIA • couple • cl
10
Pros:

Si excelente

2026-09-15 • via Nuitee
A
Anne-Greet • solo_traveller • sr
9
2026-09-15 • via Nuitee