AC Hotel Aitana by Marriott

Hotels
•
AC Hotels by Marriott
8.8 (1395 reviews)
Paseo de la Castellana, 152 , Madrid , es

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean premises
Cons:
Slow check-in
Noise issues
Parking problems

Categories

Cleanliness
8.38
Positive mentions of cleanliness but with some concerns about room differences.
Service
9.35
Generally positive reviews about the staff, notable kind gestures for special occasions.
Location
9.39
Multiple reviews highlight the excellent location, particularly for sightseeing and events.
Room Quality
8.34
Good ambiance and comfort, but mentions about noise insulation could be improved.
Amenities
8.87
Amenities like the bar and gym were appreciated, but some noted limited food options.
Value for Money
8.83
Good value for location, though some felt prices were inflated during events.
Food and Beverage
8.38
Breakfast options are available but limited for dietary restrictions.
Overall Experience
8.85
Generally very positive experiences with a few notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:57

Property Description

Modern Comfort and Convenience
Experience a stay at the AC Hotel Aitana, where modernity meets comfort. Enjoy bright spaces, flat-screen TVs, and free Wifi in every room, creating a cozy atmosphere for your stay.

Culinary Delights
Indulge in a gastronomic journey at our hotel. Start your day with a buffet breakfast in the modern breakfast room and savor a Mediterranean menu at the AC Lounge. Unwind in the evening at the chill-out bar with cocktails and appetizers.

Prime Location and Services
Conveniently situated near Santiago Bernabeu Stadium and the Congress Palace, the hotel offers a 24-hour laundry service for your convenience. Explore the vibrant Paseo de la Castellana just steps away, showcasing a blend of architectural styles.

Book your stay at AC Hotel Aitana now for a perfect blend of luxury and convenience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 1395 reviews
Cleanliness: 8.38
Service: 9.35
Location: 9.39
Room Quality: 8.34
Amenities: 8.87
Value for Money: 8.83
Food and Beverage: 8.38
Overall Experience: 8.85
T
TonoMarrero • solo_traveller • es
9
MUY BUEN HOTEL URBANO
Pros:

Magnífica ubicación en plena Castellana. Habitaciones cómodas y prácticas y personal amable y profesional. La entrada y salida efectiva y rápida. Buena wifi.

Cons:

Todo muy bien

2026-06-18 • via Nuitee
Y
YUJI • solo_traveller • jp
9
2026-06-18 • via Nuitee
J
Juan Pablo • family_with_children • cl
10
2026-06-17 • via Nuitee
J
Juan Pablo • family_with_children • cl
10
2026-06-17 • via Nuitee
R
Raúl Ramos J. • extended_group • es
10
Pros:

La habitación estaba bien equipada y la cama era muy cómoda

Cons:

Nada

2026-06-14 • via Nuitee
E
emmanuelle • extended_group • fr
9
Un point chute accueillant et confortable
Pros:

- grande chambre, très bien insonorisée, très grand lit, café, thé et amenities
- personnel très souriant et à l’écoute
- bon petit déjeuner

Cons:

Peut être un peu cher pour ce genre d’hôtel internationaux

2026-06-14 • via Nuitee
J
JOSE ANTONIO • family_with_children • es
4
Pepsima carrera de Edu ( k jkjb BBC
Pros:

El garage privado del propio hotel.

Cons:

Las exageradamente largas que la recepcionista tenía las uñas de las manos.
El pegote de pelos en la pared de la ducha.
El precio del pegote desayuno exageradamente abusivo

2026-06-10 • via Nuitee
T
tanja • solo_traveller • si
10
2026-06-08 • via Nuitee
M
Mullins • family_with_children • us
10
2026-06-07 • via Nuitee
C
Chenyi • solo_traveller • sg
10
2026-06-03 • via Nuitee
P
PABLO • couple • es
6
Sin más
Pros:

Ubicación

Cons:

Excesivamente caro

2026-06-01 • via Nuitee
J
Javier • couple • es
8
2026-05-31 • via Nuitee
L
Lucija • couple • hr
10
2026-05-31 • via Nuitee
D
Djaouida • family_with_children • fr
9
2026-05-30 • via Nuitee
R
Richard • solo_traveller • fr
10
Pros:

Tout

Cons:

Mini bar

2026-05-28 • via Nuitee
H
HATICE GONUL • solo_traveller • tr
10
Otel olarak çok iyi.. servis çok kötü
Pros:

Oda,kahvaltı ve konumu

Cons:

Servis çokyavaş, 2 kişi çalışıyor, kadın olan çok suratsız. Erkek olan ve siparişi alan yanlış getiriyor. Kimsenin ingilizce bilmemesi çok garip.. böyle bir otelde restaurantta tuhaf geldi

2026-05-27 • via Nuitee
S
Silvia • couple • ar
9
En términos generales muy buena estancia.
Pros:

El desayuno variado y muy bueno.

Cons:

En los baños se necesita algún estante para apoyar los productos en la zona de duchas , asi como un barral de seguridad para tomarse de él.

2026-05-26 • via Nuitee
J
Junjie • solo_traveller • es
8
2026-05-26 • via Nuitee
M
Mikel • couple • es
9
9,5/10
Pros:

Todo muy limpio habitaciones espectaculares, ubicación ideal, personal encantador , muchas facilidades , siempre te intentaban ayudar y tratar con gente así da gusto

Cons:

El desayuno a lo mejor un poco escaso en el sentido de , buffet pequeño y a lo mejor la calidad podría mejorar un pelín pero a lo mejor fue porque bajamos un pco tarde ya , pero por lo demás perfecto

2026-05-25 • via Nuitee
M
Michał • family_with_children • pl
10
2026-05-25 • via Nuitee