Canary Riverside Plaza Hotel

Hotels
•
Independent
9 (1324 reviews)
46 Westferry Circus, Canary Wharf, London, England, E14 8RS , London , GB
+44 20 7510 1999

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Pets allowed

Facilities

Meeting rooms
Full-service spa
Fitness facilities
Express check-out
Newspapers in lobby (surcharge)
Health club
Long-term parking (surcharge)
24-hour front desk
Terrace
Garden
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Spacious rooms
Cons:
Old/dated furniture
Connectivity issues with amenities

Categories

Cleanliness
8.5
Mentioned concerns about musty smell in room.
Service
10
Many reviews praise staff attentiveness and helpfulness.
Location
9.5
Repeatedly highlighted as fantastic with easy access to the city.
Room Quality
8.5
Some comments on outdated furniture and wallpaper issues.
Amenities
9
Overall spa and pool facilities appreciated despite some connectivity issues.
Value for Money
8.5
Concerns about restaurant pricing and limited in-room facilities.
Food and Beverage
8.5
Breakfast not rated as 5-star worthy, but some positive mentions.
Overall Experience
9.5
Many guests expressed overall satisfaction despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:29

Property Description

Discover an oasis of luxury at Canary Riverside Plaza Hotel, where comfort meets elegance in the heart of London.

Unwind at the Spa
Indulge in ultimate relaxation at our exquisite spa, offering a range of services including massages, body treatments, and rejuvenating facials to melt away your stress.

First-Class Dining
Savor local flavors at the Quadrato Lounge and Bar, where you can delight in garden views or enjoy 24-hour room service. Don't miss our delicious English breakfasts served on weekends.

Modern Amenities
Enjoy state-of-the-art facilities with air-conditioned rooms featuring Smart TVs and pillowtop beds, alongside a well-equipped health club, indoor pool, and business center catering to all your needs.

Escape to luxury and book your stay at Canary Riverside Plaza Hotel today!

Important information:

  • Pool access available from 9:00 AM to 6:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LCY

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

  • Pets

    Pet max weight (per pet) in lb is 15

See all policies

Location

Guest Reviews

9
Based on 1324 reviews
Cleanliness: 8.5
Service: 10
Location: 9.5
Room Quality: 8.5
Amenities: 9
Value for Money: 8.5
Food and Beverage: 8.5
Overall Experience: 9.5
R
Ramandeep • solo_traveller • gb
3
Avoid
Pros:

Good location for where we needed to go.
Rooms are big.

Cons:

One month later and I am still waiting for the hold on my credit card to be released. I have phoned on a weekly basis to be told that i will be called back regarding the matter and surprise nobody ever calls me back.

We ordered food at the bar which never came, the staff had forgot to put it through! The furniture in the lobby was broken. I didn’t want to leave a negative review but when I can’t even get my own money released when I checked out a month ago is a huge issue.

2026-07-25 • via Nuitee
E
Eamonn • solo_traveller • gb
9
2026-07-24 • via Nuitee
L
Lewis • family_with_children • gb
8
Very enjoyable stay and very friendly staff
Pros:

Very friendly staff, amazing views from the room and very relaxing stay

Cons:

Pricey enough for drinks and breakfast

2026-07-23 • via Nuitee
O
Olga • couple • de
9
2026-07-23 • via Nuitee
D
Dave Cash • solo_traveller • gb
10
Great hotel, great staff.
Pros:

Fantastic location and great personnel. Very attentive and helpful. Bed and pillows were so comfortable, all helping to give a good night sleep.

Cons:

Breakfast was included which I would suggest doing. As when i noticed I had to sign for it, the cost was over 70.00 for breakfast. I would say for what it was and how it could have been improved this was totally over priced. For example poached eggs were over cooked and not runny at all as a petty example. At that cost fir a breakfast for 2 people, I would have expected better.

2026-07-23 • via Nuitee
C
Claire • couple • ca
10
Amazing view of the river. Nice pool and spa facilities
Pros:

Very spacious and confortable. Nice view of the river

2026-07-23 • via Nuitee
M
Marcin • solo_traveller • pl
10
2026-07-22 • via Nuitee
T
TRACY • solo_traveller • gb
10
2026-07-22 • via Nuitee
J
John • couple • gb
9
We will definitely be back.
Pros:

The breakfast was very good, but at £33 a pop it’s by far the most expensive breakfast I’ve ever had. The location was spot on for everything including the Uber boat and close to the tube station too. Gym and pool facilities were also great.

Cons:

Had minor issues with cleaning (not up to the required standards), but Meticulous Melissa came to the rescue and re cleaned the entire room to an exceptionally high standard.

2026-07-20 • via Nuitee
A
Ayman • couple • gb
8
2026-07-20 • via Nuitee
A
Ava • couple • gb
8
Lovely comfortable hotel
Pros:

This is a lovely clean comfortable hotel, good location in Canary Wharf.

Cons:

The barman wasn’t very friendly.

2026-07-20 • via Nuitee
O
oladimeji • couple • gb
10
2026-07-19 • via Nuitee
S
Simone • couple • gb
10
2026-07-17 • via Nuitee
K
Kholod • couple • sa
3
2026-07-16 • via Nuitee
S
Susie • couple • gb
8
Pros:

Staff great! View wonderful! Room v comfy

Cons:

Bit of a confusing walk from tube

2026-07-16 • via Nuitee
S
Sandro • solo_traveller • gb
7
Pros:

Hotel and facilities were nice

Cons:

Was given a room that already had someone staying there that was in bed already...

2026-07-16 • via Nuitee
L
Liudmyla • couple • gb
8
2026-07-16 • via Nuitee
B
Barbora • couple • cz
8
2026-07-16 • via Nuitee
K
Kholod • couple • sa
2
2026-07-15 • via Nuitee
M
Molard • extended_group • be
1
Pros:

La piscine

Cons:

Le personnel changement de propriétaire en cours
Pas de climatisation dans une des chambres pendant 4 jours et sous 30 degré
Aucune communication
Demande de taxis pas de taxis
La liste serait longue
Véritable cauchemar pour un prix exhorbitanr

2026-07-14 • via Nuitee