Concorde Marco Polo

Hotels
8.2 (610 reviews)
B.P. 35 Yasmine Hammamet , Hammamet , tn

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Superb Location
Friendly Staff
Cons:
Poor Food Quality
Coordination Issues

Categories

Cleanliness
6.53
A lack of coordination resulted in significant wait times and a lack of heating in the room.
Service
9.5
Staff are described as very friendly and attentive.
Location
9.54
Top location as mentioned in the reviews.
Room Quality
7.99
Standard quality, with some concerns about heating.
Amenities
8.52
Amenities were standard, but specific issues were not mentioned.
Value for Money
7.98
Quality of food and beverage does not meet expectations.
Food and Beverage
7.03
Quality of food is very standard and lacks freshness.
Overall Experience
8.5
General positive sentiment despite some significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:40

Property Description

Luxurious Accommodation with Stunning Sea Views

Unmatched Facilities and Activities

Multilingual Staff and Convenient Location

Book your stay at Occidental Marco Polo now to experience the perfect blend of luxury and relaxation!

Important information:

Please note that this property is exclusively for family and couples only.

Air Conditioning Operating Period:
Open: 15th June
Close: 30th September
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TUN

Location

Guest Reviews

8.2
Based on 610 reviews
Cleanliness: 6.53
Service: 9.5
Location: 9.54
Room Quality: 7.99
Amenities: 8.52
Value for Money: 7.98
Food and Beverage: 7.03
Overall Experience: 8.5
M
Massinissa couple dz
5
2026-08-29 via Nuitee
N
Naimi solo_traveller dz
9
2026-08-29 via Nuitee
Z
Zied Makhloufi solo_traveller tn
10
Pros:

Seher Nett Leute, zauberkeit, ....

2026-08-26 via Nuitee
A
Axel solo_traveller fr
10
Séjour Hôtel Marco Polo
Pros:

Personnel très aimable, toujours disponible pour nous venir en aide.
Ils nous ont beaucoup aidé pour organiser notre mariage dans leur hôtel et ça fait vraiment très plaisir d'avoir des surprises à son propre mariage sans se soucier de l'organisation. Ils ont vraiment été super
Pour ma mère c'était son premier voyage a l'étranger elle a vraiment beaucoup aimé surtout les animations proposées par l'équipe qui déborde d'énergie toute la journée

2026-08-25 via Nuitee
S
Sabrin solo_traveller it
9
Benissimo
Pros:

Mi è piaciuta molto la struttura, la pulizia, la gentilezza e la pazienza di tutto lo staff. In più la posizione dell'hotel è comoda.

2026-08-21 via Nuitee
M
Mechim solo_traveller it
10
2026-08-18 via Nuitee
O
Oukassi solo_traveller fr
6
Pros:

Nous avons aimé le restaurant à thème et la nourriture locale au restaurant

Cons:

De ne jamais trouvé de transat à la piscine, chambre avec fourmis et très peu d'animation

2026-08-18 via Nuitee
M
Mechim solo_traveller it
10
2026-08-18 via Nuitee
H
Habib couple se
10
2026-08-17 via Nuitee
M
Mechim solo_traveller it
10
2026-08-15 via Nuitee
S
Samia family_with_children fr
10
Un magnifique séjour au Marco Polo, avec un emplacement idéal, une ambiance familiale et conviviale, et surtout une équi
Pros:

Nous avons passé un excellent séjour au Marco Polo Hammamet et nous en gardons un très beau souvenir. ❤️

Tout d’abord, l’emplacement de l’hôtel est vraiment idéal, à quelques pas de la marina. Nous avons pratiquement tout fait à pied : la marina, la plage, les promenades et les alentours. C’est très agréable de pouvoir profiter de tout sans avoir besoin de prendre la voiture.

La plage est très agréable sans route à traverser et la piscine excellente. L’ambiance de l’hôtel est également très sympathique et conviviale.

Un autre point très positif pour les familles : les adolescents y trouvent facilement leur compte. Ils font rapidement connaissance avec d’autres jeunes et forment naturellement des petits groupes pour passer du temps ensemble. C’est vraiment agréable de voir les ados s’intégrer facilement et profiter pleinement de leurs vacances.

Mais surtout, nous tenons à souligner la gentillesse, la disponibilité et le professionnalisme du personnel.

Un grand merci à Abdelkader et toute son équipe à la réception, toujours accueillants, souriants et disponibles.

Merci également à Cyrine, du service relation client, pour sa gentillesse et son attention.

Un immense merci à Hedia du service réservation, qui s’est vraiment démenée pour nous trouver une chambre afin que nous puissions prolonger notre séjour. Nous avons énormément apprécié ses efforts et son implication.

Nous remercions également notre femme de chambre, qui était vraiment adorable, agréable, souriante et très professionnelle. Nos chambres 4082 et 4084 étaient parfaitement entretenues.

Cons:

Le seul petit point négatif concerne la nourriture du soir, qui nous a un peu moins convaincus. En revanche, le déjeuner et le snack étaient parfaits et nous avons été très satisfaits.

Finalement, ce n’était pas vraiment un problème pour nous, car nous en avons profité pour sortir dîner à l’extérieur, ce qui nous a permis de découvrir davantage Hammamet et ses restaurants.

2026-08-14 via Nuitee
M
minasD479LK Family London, England
10
Exceptional hotel and staff and prefect holiday destinations with family
Pros:

Amazing service with free drinks for kids and adults anytime. Beautiful hotel with breathtaking views next to the beach. I loved watching the sunrise every morning. The rooms were very clean and tidy and less noise at night. Staff were helpful , especially one of the waiters who saved our table every meal. Loved the Zumba classes as it was fun and a good workout. Great night entertainment for kids as we were family and my sister had a little baby and she had a wonderful holiday and everyone adored her. Was affordable price for family holiday package from love holidays. It would be great if baby meal options could be added something soft and kids meal friendly apart from that everything else was amazing and the country is safe and welcoming to the tourist and hardworking people

2026-08-13 via Tripadvisor
B
Ben Attaya solo_traveller de
8
2026-08-13 via Nuitee
8
846eli_kar Solo travel
8
Calm and pleasant hotel
Pros:

As a solo woman travelling I really appreciated how helpful and caring the receptionists and guest relation (Mohamed Aziz) were- they helped me with every request and recommended places to visit. Even the cleaning lady was super nice, even tough we didn't speak the same language, we managed to understand eachother :D the whole hotel seems well maintained and clean. The only thing to improve is not enough waiters during breakfasts and dinners.

2026-08-11 via Tripadvisor
R
Richard couple gb
8
LOVELY HOTEL WITH GREAT STAFF AND EXCELLENT LOCATION.
Pros:

Had a lovely room 4165 with beautiful view of both sea and pool, food was ok , all staff were great and animation team did excellent job celebrating my birthday, good location.

Cons:

was annoyed that a request had been sent and confirmed ok to get in room at 1pm, was told on arrival that someone was in our room so it needed to be 2pm, later found out by a maid that no one had been in our room that day ! so why the wait especially when we arrived at 11am, also was told by reception there was no al-acarte however later found out there was and also we could use that restaurant for lunch as well, but only found out last day, one small toaster in no good either and should be fresh juices as juices far too sweet and sickly the same in the bars.

2026-08-10 via Nuitee
Y
Yassine family_with_children fr
6
2026-08-09 via Nuitee
T
tamaramY1207WP Friends getaway
10
Amazing
Pros:

The hotel was amazing,the food was great and the pool was very big

2026-08-08 via Tripadvisor
N
nikkic859 Family Coventry, West Midlands, England
8
Gorgeous resort with a team that will work so hard to give you a great holiday
Pros:

This hotel complex is beautiful. It’s a big resort but never feels impersonal or too vast. Its well located for the marina and medina, and has easy access to a lovely section of beach. The pool is huge and never felt overcrowded. Sunbed reservation is a thing but staff will always be helpful and try to find you space if it’s busy. That’s a huge plus here- every member of staff is working so hard to provide the best holiday experience: right from the bar and entertainment staff to the waiters and cleaners. People stop to talk to you and remember you by name. Always helpful and polite.
The place is immaculate, and you can tell the whole team is really well managed because it’s all working like clockwork at all times of the day. Cleaning staff have genuine pride in making the spaces (inside and out) clean and tidy.
There is a good range of activities and facilities for all ages but nothing is too intrusive either if you just want to relax.
Rooms are clean and spacious with lots of storage. The water isn’t very hot and the air conditioning could be cooler but these don’t take anything away from the positives.
The food is varied and well cooked. The restaurants and dining areas are clean and well staffed. Everything tastes nice but we were craving simple grilled meats to have with salads etc. The emphasis is more on fish it seems. I think maybe it’s just a more international cuisine and personal choice on our part which is fine.
You will have a lovely stay here. I would return- thanks to the whole team.

2026-08-08 via Tripadvisor
H
hana couple tn
10
2026-08-08 via Nuitee
M
mehdi solo_traveller ma
10
Pros:

Toute est parfaite, Good Hôtel, piscine magnifique avec accès directe à la plage

Cons:

RAS

2026-08-08 via Nuitee