The Crown Palais Kochi

Hotels
8 (252 reviews)
Honmachi 4-2-50 , Kochi , jp

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Ironing service
Currency exchange
See all facilities

Review Highlights

Pros:
Good Location
Friendly Staff
Delicious Breakfast
Cons:
Cleanliness Issues
Old Room Conditions

Categories

Cleanliness
6.83
Multiple mentions of dirtiness and issues with cleanliness in rooms.
Service
8.8
Numerous positive comments about staff's kindness and attentiveness.
Location
8.84
Positive remarks regarding convenience and proximity to attractions.
Room Quality
7.29
Some critiques about age and maintenance issues but also highlights of spaciousness.
Amenities
7.82
Amenities mentioned positively, but some comments about insufficient availability.
Value for Money
7.78
Good price-performance ratio emphasized in reviews.
Food and Beverage
8.83
Consistently positive remarks regarding breakfast offerings.
Overall Experience
7.8
Overall sentiment leaning positive with both strengths and weaknesses identified.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 14:57

Property Description

Luxurious Accommodation
The Crown Palais New Hankyu Kochi offers elegant guest rooms just a 5-minute walk from Kochi Castle. Each bright room features modern amenities such as a flat-screen TV, free wired internet, and a relaxing bath tub in the en suite bathroom.

Dining Excellence
Indulge in a culinary journey at the hotel's 7 restaurants and bars. From sizzling Teppanyaki meals at Kazan to delicate dishes at Shichifuku Japanese restaurant, there's something to satisfy every palate.

Fitness and Convenience
Stay active at the fitness club or indoor swimming pool, and make use of services like free luggage storage and car rentals. With a prime location near transportation options, exploring Kochi city is a breeze.

Experience luxury, fine dining, and convenience at The Crown Palais - book your stay now for an unforgettable experience!

Important information:

Guests who wish to use a baby cot need to make a reservation in advance (charges apply).

Guests with a tattoo may not be permitted to enter the swimming pool area and other public facilities.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KCZ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs JPY 1000 per day.

Location

Guest Reviews

8
Based on 252 reviews
Cleanliness: 6.83
Service: 8.8
Location: 8.84
Room Quality: 7.29
Amenities: 7.82
Value for Money: 7.78
Food and Beverage: 8.83
Overall Experience: 7.8
K
kenichi • solo_traveller • jp
8
2026-05-22 • via Nuitee
앞집남자 • solo_traveller • kr
10
고치성과 히로메시장을 가기에 최고의 위치!
Pros:

아침식사는 좋았습니다. 메뉴의 종류가 많은 것은 아니지만 제공되는 음식은 매우 만족스러웠습니다.
가장 좋은점은 위치입니다. 고치성과 가까워서 아침이나 저녁시간에 고치성에 산착 대녀오기 쉽습니다. 또한 히로메시장도 가까워서 술한잔 하면서 저녁식사하기도 아주 좋습니다. 고치에 다시 간다면 다시 이 호텔에 숙박하고 싶습니다.

Cons:

특별히 아쉬운 점은 없네요.

2026-05-22 • via Nuitee
智 • solo_traveller • jp
8
2026-05-21 • via Nuitee
高尾 • solo_traveller • jp
8
2026-05-20 • via Nuitee
N
Nan • solo_traveller • cn
8
性价比超级好，我有住2晚休整
Pros:

地理位置非常方便，有公交可以到达第31番，从第32番回来也有公交回来。非常适合徒步遍路休整。而且酒店前台可以帮忙转运行李到下一个入住点，可以轻装前行。

Cons:

无

2026-05-20 • via Nuitee
K
KAZUKI • solo_traveller • jp
8
2026-05-19 • via Nuitee
カスニ • couple • jp
7
It was okay. But
Pros:

The property was fine.

Cons:

You can hear the noise when people walk in the corridor and also in the next room. It was too much noise and we couldn’t sleep at all.
Also there were no water bottles as you get usually from other hotels and also no coffee sachets too.
They charged 1500 for the hotel parking additionally.
Also we paid 30,000 + amount for 2nights (no breakfast included) where we realized that it was bit over comparing to other hotels which provide breakfast also.

2026-05-19 • via Nuitee
スギタ • solo_traveller • jp
8
2026-05-12 • via Nuitee
K
kozo • solo_traveller • jp
7
2026-05-11 • via Nuitee
B
Bertrand • solo_traveller • fr
8
2026-05-09 • via Nuitee
S
sueyoshi • couple • jp
8
2026-05-08 • via Nuitee
M
M IYAZAKI • solo_traveller • jp
8
2026-05-07 • via Nuitee
N
nadege • solo_traveller • fr
5
good location but comfort need to be improved (bed quality)
Pros:

good location , stop for tram and bus in front of hotel 3 min walk to the castle and main shopping streets

Cons:

ventilation bruyante et qui ne refroissait pas - lit dont les ressorts grincaient à chaque respiration ! probleme indiqué à la reception qui s'est excusee mais n'a rien fait de concret - L'hotel insiste pour indiquer que le menage peut ne pas etre fait comme si ca n'est pas une des prestations attendues pour une chambre d'hotel (sejour 3 semaines au japon et probleme recurrent , les hotels essayent de reduire le menage au minimum sous pretexte de sauver la planete)

2026-05-06 • via Nuitee
S
shiho • couple • jp
8
ゆっくりできました。
Pros:

わかりやすい立地。
アイス屋さんが近くにある。
駐車場のスタッフの方が親切でした。

Cons:

初日のシャワーカーテンのサイズがあっておらず、洗面所を水浸しにしてしまった。（2日目は変更されていました）

2026-05-04 • via Nuitee
Y
YOJI • family_with_children • jp
7
2026-05-01 • via Nuitee
M
MUNEYOSHI • solo_traveller • jp
8
2026-04-27 • via Nuitee
N
NAOYUKI • solo_traveller • jp
8
Pros:

スタッフの対応、部屋の広さ。

Cons:

特になし。

2026-04-23 • via Nuitee
K
KAZUO • couple • jp
8
ほぼ満足
Pros:

ホテルとしてはシティーホテルの部類に入ると思うが、部屋の広さ、ベッド、ピローの質も私達にとってはちょうど良いものだったので、この次も利用したいと思う。

Cons:

トイレに前の使用者の髪の毛が落ちていたので、大幅なマイナス点。

2026-04-19 • via Nuitee
ＣＨＥＮ • solo_traveller • jp
10
2026-04-17 • via Nuitee
余 • extended_group • tw
10
Pros:

房間大

Cons:

電梯少 要走很遠

2026-04-14 • via Nuitee