San Marco Palace

Hotels
8.1 (979 reviews)
Piazza San Marco 875 , Venice , it

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Inconsistent cleanliness
Uncomfortable bedding
Limited amenities

Categories

Cleanliness
6.73
Several reviews indicated issues with room cleanliness and maintenance.
Service
9.2
Many reviews highlighted the friendliness of the staff despite some negative comments.
Location
9.74
Location received consistent praise for its proximity to major attractions.
Room Quality
7.19
Mixed feedback on bed comfort, with some discomfort reported.
Amenities
7.22
Limited mention of amenities, with some guests expecting more.
Value for Money
8.18
Pricing perceived as high for the experience offered, especially regarding comfort.
Food and Beverage
8.23
Breakfast is generally well-received, though variety is a concern.
Overall Experience
8.3
Overall positive feedback with specific concerns addressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 08:27

Property Description

Luxury Accommodation in Saint Mark's Square:
San Marco Palace offers a luxurious stay in the heart of Venice's iconic Saint Mark's Square. The air-conditioned rooms and suites boast elegant Venetian furnishings, providing a truly upscale experience.

Convenient Amenities:
The hotel features wood floors, patterned rugs, satellite TV, a minibar, and a private bathroom with a hairdryer in each accommodation. Some suites even offer a balcony or terrace with stunning views of St. Mark’s Bell Tower.

Exceptional Services:
Guests can benefit from the knowledgeable staff who offer tourist information and can arrange a complimentary trip to a Murano glass factory. Enjoy free Wi-Fi access at the reception and start your day with a delicious buffet breakfast and Italian cuisine at the on-site restaurant.

To experience luxury and convenience in the heart of Venice, book your stay at San Marco Palace today!

Important information:

From 1 January 2016 onwards, check-in will take place at Hotel Royal San Marco, at the address San Marco 848.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: VCE

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 15 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 979 reviews
Cleanliness: 6.73
Service: 9.2
Location: 9.74
Room Quality: 7.19
Amenities: 7.22
Value for Money: 8.18
Food and Beverage: 8.23
Overall Experience: 8.3
D
DANILO • family_with_children • br
9
Excelente hospedagem no coração de Veneza. Tem minha indicação.
Pros:

O hotel fica "colado" na Piazza San Marco. Os funcionários são muito solícitos. O café da manhã é muito bom. O apartamento é grande, com 2 quartos, banheiro, sala de jantar, sala de estar e varanda. Muito boa hospedagem.

Cons:

As roupas de cama poderiam ser mais novas. Mas isso não foi um problema. De modo geral, o hotel é muito bom.

2026-05-26 • via Nuitee
A
Andreas • solo_traveller • at
6
Pros:

Sehr gute Lage,
Ruhig

2026-05-17 • via Nuitee
B
bertrand • family_with_children • mq
8
2026-05-16 • via Nuitee
M
marie louise • couple • fr
8
2026-05-14 • via Nuitee
J
juri • solo_traveller • it
10
Pros:

Posizione e la stanza

2026-05-12 • via Nuitee
R
Robert • couple • gb
7
2026-05-12 • via Nuitee
J
Julia • family_with_children • ch
5
Pros:

La situation idéale.

Cons:

L'état déplorable de la douche, les accessoires de la salle de bain inutiles, la très médiocrité du petit déjeuner, le personnel peu sympathique.

2026-05-12 • via Nuitee
C
Christelle • extended_group • ca
8
2026-05-08 • via Nuitee
F
François • couple • fr
8
Pour L'emplacement, pas pour l'accueil
Pros:

Hôtel situé à proximité immédiate de la place St Marc., suite assez spacieuse, petit déjeuner excellent avec un personnel de salle très efficace et sympathique.

Cons:

Dans la suite coussins sales et tachés sur les fauteuils. la cuisinette n’a AUCUN équipement ni fourchette, couteau assiette, plats, RIEN. Dès l'entrée la femme de ménage m'a informé que la plaque chauffante ne fonctionnait pas... c'était faux, je le lui ai prouvé. J'ai demandé à avoir 2 verres en verre plutôt que des récipients jetables en plastique. Elle a refusé; selon ses dires le plastique c'est mieux! J'ai dû hausser le ton pour avoir deux verres... elle m'a signalé qu'elle ne les laverait pas , qu'elle n'en avait pas le droit??? J'ai demandé une casserole pour pouvoir faire bouillir de l'eau pour un thé l'après-midi... impossible. Je me suis adressé à la réception... impossible: "pour des raisons de sécurité" ??? je ne savais pas les casseroles italiennes dangereuses....Bref pas le moindre effort-pour répondre à une demande de client. Trop de touristes ne les incite pas à être à l'écoute. Structure peu accueillante à nos yeux avec des femmes de ménage à l'effort mesuré...

2026-05-07 • via Nuitee
J
Jennifer • couple • us
10
2026-05-06 • via Nuitee
A
ANA BEATRIZ • extended_group • es
8
Hotel caro para lo antiguo que era, pero muy buena ubicación
Pros:

La ubicación

Cons:

Antiguo

2026-05-02 • via Nuitee
T
Thi Ngoc Ha • family_with_children • vn
7
Uhmm, ok.
Pros:

Location, cleaness

Cons:

They don’t provide kettle for hot water which is very important for small children.

2026-05-01 • via Nuitee
K
Kemal • solo_traveller • tr
9
2026-04-30 • via Nuitee
H
Harald • family_with_children • at
9
Lage top, Frühstück sehr ok, Zimmer groß und sauber
Pros:

Lage top, direkt hinter dem Markusplatz
Frühstück sehr ok
Zimmer war sehr groß mit einer riesigen Terrasse mit Blick auf den Campanille, sehr sauber, wir hatten die Superior Suite zu einem sehr günstigen Preis

2026-04-30 • via Nuitee
N
Naldina • couple • fr
9
Pros:

Accueil; localisation établissement bien situé

2026-04-26 • via Nuitee
L
Lubomir • solo_traveller • cz
8
2026-04-22 • via Nuitee
D
Daniella • couple • br
10
2026-04-21 • via Nuitee
M
Mark • couple • ca
9
Fantastic staff, great room, and amazing breakfast
Pros:

Clean and well located

2026-04-17 • via Nuitee
V
Vishal • family_with_children • us
10
Pros:

Location, convenience, free breakfast

2026-04-16 • via Nuitee
P
Paulo • couple • ch
8
Emplacement exceptionnel meilleur rapport qualité-prix
Pros:

L’emplacement est idéal

Cons:

La décoration et les équipements sont vieillissants

2026-04-13 • via Nuitee