San Marco Palace

Hotels
8.1 (999 reviews)
Piazza San Marco 875 , Venice , it
+39 041 240 4311

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Inconsistent cleanliness
Uncomfortable bedding
Limited amenities

Categories

Cleanliness
6.73
Several reviews indicated issues with room cleanliness and maintenance.
Service
9.2
Many reviews highlighted the friendliness of the staff despite some negative comments.
Location
9.74
Location received consistent praise for its proximity to major attractions.
Room Quality
7.19
Mixed feedback on bed comfort, with some discomfort reported.
Amenities
7.22
Limited mention of amenities, with some guests expecting more.
Value for Money
8.18
Pricing perceived as high for the experience offered, especially regarding comfort.
Food and Beverage
8.23
Breakfast is generally well-received, though variety is a concern.
Overall Experience
8.3
Overall positive feedback with specific concerns addressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 08:27

Property Description

Luxury Accommodation in Saint Mark's Square:
San Marco Palace offers a luxurious stay in the heart of Venice's iconic Saint Mark's Square. The air-conditioned rooms and suites boast elegant Venetian furnishings, providing a truly upscale experience.

Convenient Amenities:
The hotel features wood floors, patterned rugs, satellite TV, a minibar, and a private bathroom with a hairdryer in each accommodation. Some suites even offer a balcony or terrace with stunning views of St. Mark’s Bell Tower.

Exceptional Services:
Guests can benefit from the knowledgeable staff who offer tourist information and can arrange a complimentary trip to a Murano glass factory. Enjoy free Wi-Fi access at the reception and start your day with a delicious buffet breakfast and Italian cuisine at the on-site restaurant.

To experience luxury and convenience in the heart of Venice, book your stay at San Marco Palace today!

Important information:

From 1 January 2016 onwards, check-in will take place at Hotel Royal San Marco, at the address San Marco 848.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: VCE

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 15 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 999 reviews
Cleanliness: 6.73
Service: 9.2
Location: 9.74
Room Quality: 7.19
Amenities: 7.22
Value for Money: 8.18
Food and Beverage: 8.23
Overall Experience: 8.3
O
Olga • family_with_children • ua
9
2026-07-22 • via Nuitee
K
Katırancı • couple • tr
9
Çalışanlar muhteşem ilgili ve yardım severdi
Pros:

Oda genişliği konumu harika ve kahvaltısı güzel di

Cons:

Fiyat bir tık üst de kalıyor

2026-07-20 • via Nuitee
P
Poulsen • family_with_children • dk
8
2026-07-20 • via Nuitee
L
Liudmila • couple • it
9
Soggiorno centrale a Venezia
Pros:

Ottima posizione, stanza grande, comodo per il soggiorno breve e visita Biennale

Cons:

Niente da segnalare

2026-07-15 • via Nuitee
A
Augusto Brunello • family_with_children • br
8
2026-07-14 • via Nuitee
D
Daniil • family_with_children • ru
2
Pros:

Ничего

Cons:

Отношение персонала ужасно

2026-07-12 • via Nuitee
C
Chantelle • solo_traveller • au
9
Pros:

Spacious room
Clean facilities
Prime location

Cons:

Nothing

2026-07-09 • via Nuitee
T
Tanja • family_with_children • fi
8
Pros:

Aamiainen tarjoiltiin viihtyisässä kanavan varrella olevassa ravintolassa. Lasiseinän takana oli suoraan kanava. 4 hlö majoittui hyvin perhehuoneessa, jossa oli itseasiassa kaksi erillistä huonetta.

Cons:

Kalusteiden kankaat oli hieman kulahtaneita.

2026-07-07 • via Nuitee
D
Dr Nazim Nasir • solo_traveller • sa
9
Pros:

Location

Cons:

Pricing

2026-07-07 • via Nuitee
S
Seerat Fatima • family_with_children • sa
5
I didn’t like the hotel at all
Pros:

Nothing

Cons:

Nothing was good about the place

2026-07-07 • via Nuitee
A
Arman • extended_group • am
7
2026-07-05 • via Nuitee
M
maximiliano • solo_traveller • ar
10
Pros:

Todo muy bien!

Cons:

Nada.

2026-07-03 • via Nuitee
9
983luannl • Family
2
Terrible
Pros:

We had to put our luggage in an unlocked room we couldn’t check in until 3pm. I didn’t really want to leave our luggage unprotected. Well our back pack was stolen with all our medication. The staff was not helpful at all. The bed was like a rock the sheets felt like cardboard. We thought there was 2bathrooms but only one with a family of 5. We needed a porter to get to the dock but our flight was early so it cost us 70.00 instead of 35.00. A real ripoff.our buggy problem was losing our medication . No security at all. Do they know if you can’t get in your room until 3 they should have a locked room. It was a real damper to our vacation. Thank hod we only stayed one night. Very unfriendly non accommodating hotel.

2026-07-02 • via Tripadvisor
A
Annie • family_with_children • co
10
Súper recomendado, volveríamos muchas veces
Pros:

Todo está increíble
Muy lindo el hotel, la atención del personal muy amables, muy buen desayuno

Cons:

Todo me encantó

2026-07-02 • via Nuitee
R
ROQUE • solo_traveller • do
7
2026-07-02 • via Nuitee
W
Wassim • solo_traveller • fr
9
Pros:

L'emplacement à deux pas de la place Saint Marc

2026-06-25 • via Nuitee
B
Borghild • couple • no
10
Nydeligt hotell, beste beliggenhet!
Pros:

Beliggenhet Størrelse på rommet

2026-06-20 • via Nuitee
L
Louis • couple • us
10
Pros:

We are repeat customers, that says it all

2026-06-16 • via Nuitee
E
Edward • solo_traveller • gb
7
2026-06-14 • via Nuitee
P
Patrizia Giorgetti • couple • it
1
Assolutamente sconsigliato
Pros:

Posizione molto.centrale
Niente altro di positivo da segnalare se non le.altre persone della.reception gentili.

Cons:

L'accoglienza alla reception il.primo giorno e' stata pessima.
La cosiddetta junior suite era fatiscente, interruttori rotti, muri scrostati, sedie rotte, frigo bar rotto, parquet rovinato, potrei proseguire con l'elenco, ma nulla a che vedere con la residenza di lusso descritta all'atto della prenotazione ( e pagata in modo corrispondente)

2026-06-13 • via Nuitee