Grand Hotel Savoia Genova, Curio Collection by Hilton

Hotels
•
Curio Collection by Hilton
8.7 (2088 reviews)
Via Arsenale Di Terra 5 , Genova , IT
+39 010 27721

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent location by the main train station
Attentive and friendly staff in many reports
Restored historic building with modernized rooms
Rooftop jacuzzi/terrace and spa/pool area
Good breakfast selection (including egg dishes)
Spectacular views from upper floors
Cons:
Occasional front-desk/service failures and reservation mishandling
Reports of extra/unclear charges and a serious payment/scam incident
Some rooms are small or have dated/dark decor
Bathroom issues in some rooms (no separate shower, high/slippery tub, occasional overflow)
Very small bar and some renovation-related disruption

Categories

Cleanliness
8.5
Generally reported as clean and spacious in several reviews, though isolated negatives (linen smelling of industrial laundry) and bathroom water overflow incidents were mentioned.
Service
9.5
Staff repeatedly described as courteous and helpful (reception, maître, attentive personnel). Some important service failures noted (inefficient front desk, bagagiste not delivering luggage, language/attitude issues) but these appear as occasional rather than dominant.
Location
10
Consistently praised for being right by the main train station and very convenient for travelers and cruise embarkation; multiple reviews highlight excellent central location and views from upper floors.
Room Quality
8
Rooms described as comfortable and well-appointed after restoration, but there are recurring complaints about small rooms, dated/sombre decoration in some units, and awkward bathrooms (no separate shower, high/slippery tubs).
Amenities
10
Strong praise for restored historic facility, rooftop jacuzzi/terrace, spa and cozy pool area; some notes about a very small bar and ongoing renovation work, but overall amenities are a highlight.
Value for Money
6
Several guests reported feeling overcharged or misled (extra fees for bottled water, perceived mismatch between price and service level, and even a reported payment/booking scam incident), leading to a notably lower score for value.
Food and Beverage
9.5
Breakfast selection praised (notably egg dishes) and on-site dining generally positive; however there are isolated failures in reservation handling for the trattoria that impacted some guests.
Overall Experience
8.1
Overall stays are described as lovely and highly convenient with strong restoration and amenities, offset by occasional service/booking failures and value concerns; the net experience is positive but tempered by these issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:12

Property Description

Luxurious Accommodation with Prime Location
Located opposite Piazza Principe Train Station, Grand Hotel Savoia offers elegant rooms and suites with modern amenities like free Wi-Fi, LCD TV, and complimentary mineral water.

Wellness and Dining Experiences
Indulge in relaxation at La Spiaggia Segreta wellness centre with a sauna, hot tubs, and aromatherapy showers. Enjoy delectable Italian and Ligurian dishes at Salgari Restaurant, followed by cocktails at the chic lounge.

Family-Friendly and Leisure Facilities
Unwind at the fitness area or take a dip in one of the two hot tubs on the terrace. The hotel's private garden features a charming children's playground with a pirate ship, perfect for families.

Book your stay at Grand Hotel Savoia for a memorable blend of luxury, comfort, and convenience.

Important information:

Please note that full payment of the booked stay is due on arrival. This does not apply to non-refundable rates.

The wellness centre is available at extra charges, unless specified in the room brochure. Guests under 12 of age are not allowed.

Please note that, the wellness centre is open : Monday 5:30 pm - 8:30 pm
Tus - Thu 4:30 pm - 8:30 pm
Saturday: 9:00 am - 12:00 pm3:30 pm - 8:30 pm
Sunday: 9:00 am - 12:00 pm4:30 pm - 8:30 pm.

Please note that hot tubs are only available from June to September, weather permitting.

Pets are welcome. Please let the hotel know that you plan to bring a pet at the time of booking. A surcharge of € 45.00 per stay will be applied for pets to stay in the hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GOA

Location

Guest Reviews

8.7
Based on 2088 reviews
Cleanliness: 8.5
Service: 9.5
Location: 10
Room Quality: 8
Amenities: 10
Value for Money: 6
Food and Beverage: 9.5
Overall Experience: 8.1
J
JUNICHI • solo_traveller • jp
8
Pros:

駅から近い、お部屋は充実しています。お風呂の水がなぜか周辺に溢れてしまった、かなり注意してたのに

Cons:

お風呂回り

2026-10-31 • via Nuitee
C
charlène • family_with_children • fr
9
2026-10-30 • via Nuitee
S
Sophie • extended_group • fr
10
Pros:

Un personnel extrêmement attentionné

2026-10-30 • via Nuitee
L
Lorraine • couple • us
10
Lovely place to stay in the heart of Genova. The 7th story view is spectacular.
Pros:

Breakfast selection was great! Not many places serve egg dishes for breakfast, so that was a treat. The staff was very kind and helpful.

2026-10-30 • via Nuitee
F
Francesca • couple • it
10
Pros:

Accoglienza, cortesia del personale e un ambiente molto curato, consigliato davvero!
Specialmente pratico per chi viaggia in treno o deve imbarcarsi per una crociera...

2026-10-29 • via Nuitee
P
Pertti • couple • fi
9
2026-10-28 • via Nuitee
C
cesare • solo_traveller • it
10
2026-10-28 • via Nuitee
C
Chris • couple • gb
7
Pros:

Location

2026-10-28 • via Nuitee
M
Michel • extended_group • ca
10
Très beau séjour, ambiance chaleureuse.
Pros:

Personnel courtois et attentionné

2026-10-26 • via Nuitee
H
Héloïse • family_with_children • fr
8
2026-10-25 • via Nuitee
R
Remo • couple • ch
8
Ottimo
Pros:

Accogliente e centrale

Cons:

Tutto perfetto.
Spiacevole la riservazione, mi si è introdotto una truffa che mi ha spinto a dover trasferire euro 300.33 dal mio conto VISA, fin‘ora non addebitati. Ho dovuto bloccare e cambiare la mia carta VISA dopo aver autorizzato il vostro addebito di Euro 2740.00.

2026-10-24 • via Nuitee
D
Dr Törő • couple • hu
9
2026-10-23 • via Nuitee
A
Aldo • couple • it
10
Splendido soggiorno nel cuore di Genova
Pros:

Tutto impeccabile dall' accoglienza ,alla camera , alla colazione

Cons:

Nulla era tutto perfetto

2026-10-23 • via Nuitee
R
Richard • couple • us
10
Lovely updated classic hotel.
Pros:

Excellent restoration and modernization of a facility built in 1897

Cons:

Bellman could have been helpful navigating the front steps with luggage.

2026-10-21 • via Nuitee
K
Krzysztof • family_with_children • be
10
2026-10-20 • via Nuitee
M
Maciej • solo_traveller • no
10
Pros:

Chyba najlepsze miejsce na pobyt w Genui. Jacuzzi na dachu to super sprawa.

2026-10-19 • via Nuitee
M
Michael • solo_traveller • gb
6
2026-10-18 • via Nuitee
Y
YOSHINE • couple • jp
9
2026-10-15 • via Nuitee
S
Stefan • family_with_children • me
10
2026-10-15 • via Nuitee
J
Jeanneret • couple • ch
10
Top
2026-10-15 • via Nuitee