Grand Hotel Savoia Genova, Curio Collection by Hilton

Hotels
•
Curio Collection by Hilton
9 (2162 reviews)
Via Arsenale Di Terra 5 , Genova , IT

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast
Cons:
Cleanliness concerns with pests
Amenities not fully available

Categories

Cleanliness
8.39
General mentions of cleanliness were positive, though concerns about pests were noted.
Service
9.36
The staff was frequently mentioned as friendly, helpful, and accommodating.
Location
9.4
The hotel is well-situated near the train station and cruise port, with convenient access to local attractions.
Room Quality
8.85
Rooms were generally described as spacious and clean, but some issues with amenities were highlighted.
Amenities
8.38
Some amenities, like the spa, were reported as unavailable, which was disappointing for guests.
Value for Money
8.84
Considering the price, some felt the quality did not match the 5-star expectations.
Food and Beverage
9.39
Breakfast was praised as rich and of high quality.
Overall Experience
9.36
Overall, guests mostly enjoyed their stay despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:29

Property Description

Luxurious Accommodation with Prime Location
Located opposite Piazza Principe Train Station, Grand Hotel Savoia offers elegant rooms and suites with modern amenities like free Wi-Fi, LCD TV, and complimentary mineral water.

Wellness and Dining Experiences
Indulge in relaxation at La Spiaggia Segreta wellness centre with a sauna, hot tubs, and aromatherapy showers. Enjoy delectable Italian and Ligurian dishes at Salgari Restaurant, followed by cocktails at the chic lounge.

Family-Friendly and Leisure Facilities
Unwind at the fitness area or take a dip in one of the two hot tubs on the terrace. The hotel's private garden features a charming children's playground with a pirate ship, perfect for families.

Book your stay at Grand Hotel Savoia for a memorable blend of luxury, comfort, and convenience.

Important information:

Please note that full payment of the booked stay is due on arrival. This does not apply to non-refundable rates.

The wellness centre is available at extra charges, unless specified in the room brochure. Guests under 12 of age are not allowed.

Please note that, the wellness centre is open : Monday 5:30 pm - 8:30 pm
Tus - Thu 4:30 pm - 8:30 pm
Saturday: 9:00 am - 12:00 pm3:30 pm - 8:30 pm
Sunday: 9:00 am - 12:00 pm4:30 pm - 8:30 pm.

Please note that hot tubs are only available from June to September, weather permitting.

Pets are welcome. Please let the hotel know that you plan to bring a pet at the time of booking. A surcharge of € 45.00 per stay will be applied for pets to stay in the hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GOA

Location

Guest Reviews

9
Based on 2162 reviews
Cleanliness: 8.39
Service: 9.36
Location: 9.4
Room Quality: 8.85
Amenities: 8.38
Value for Money: 8.84
Food and Beverage: 9.39
Overall Experience: 9.36
E
Emilie • couple • se
9
2026-09-16 • via Nuitee
J
Jorge • couple • us
10
2026-09-15 • via Nuitee
H
Heinz • solo_traveller • ch
9
Pros:

Aussicht von der Dachterrasse

Cons:

Renovierungsarbeiten

Sehr kleine Bar

2026-09-13 • via Nuitee
N
Nathalie • couple • fr
5
Décevant et surfacturé !
Pros:

La proximité de la gare

Cons:

Service et accueil décevant. On vous parle en anglais alors que vous êtes français alors qu’un membre du personnel francophone se trouve juste là et pianote sur son ordinateur. Ambiance : que du business ! Politique commerciale mesquine, pour une chambre payée 332 euros pour une nuit, on vous demande 2.50 euros pour une bouteille d’eau sous prétexte que la gratuité n’est réservé qu’aux membres Hilton.
Le bagagiste : nous avons déposé nos bagages le matin à 10 heures à la réception qui les a étiqueté, le bagagiste ne sait pas donné la peine de les déposer en chambre lorsqu’elle était prête.
Chambre à la décoration vieillotte et sombre, une seule fenêtre. Salle de bain sans fenêtre et absence de douche séparée ce qui oblige les clients à grimper dans une baignoire haute et glissante. Connections au Wifi laborieuse exigeant une déclinaison d’identité complète.
Le linge ne sent pas le frais raffiné mais dégage une odeur de buanderie industrielle désagréable.
Hôtel vendu pour un 5 étoiles mais en réalité il s’agit d’un 3 étoiles survendu et facturé au prix fort.
Prise de courant absente de la deuxième table de nuit.
En bref nous ne retournons jamais dans cet établissement et plus jamais dans un hôtel du groupe hilton !

2026-09-11 • via Nuitee
A
ALVISETTA • solo_traveller • it
10
GENOVA NOTTE PRIMA DELL'IMBARCO
Pros:

Personale molto cordiale , Eros il Maitre molto professionale e simpatico, servizio eccellente in tutto l'Hotel

2026-09-10 • via Nuitee
P
Pushpakumar • solo_traveller • ch
10
2026-09-07 • via Nuitee
M
Marine • couple • ch
10
2026-09-07 • via Nuitee
S
Samantha • family_with_children • fr
10
2026-09-07 • via Nuitee
V
Vincenza • couple • au
10
Relaxing
Pros:

The receptionist where very helpful

2026-09-06 • via Nuitee
L
LAS • family_with_children • nl
7
2026-09-05 • via Nuitee
T
Tomasz • extended_group • pl
9
2026-09-05 • via Nuitee
G
Gabriella • solo_traveller • hu
8
2026-09-04 • via Nuitee
C
claude • solo_traveller • us
10
2026-09-03 • via Nuitee
C
Constanze • couple • de
9
Sehr angenehm
Pros:

Das Hotel hat Stil, ist geschmackvoll.

Cons:

die Klimaanlage im Restaurantbereich ist zu kalt eingestellt, man muss im Hochsommer Socken und Jacke tragen.

2026-09-03 • via Nuitee
C
Canac • couple • fr
9
Excellent séjour
Pros:

Une literie exceptionnelle

Cons:

L’emplacement un peu excentre.

2026-09-02 • via Nuitee
C
craig • couple • gb
8
Grand hotel
Pros:

Next to railway station. Breakfast excellent. Dinner excellent and reasonably priced. All staff very polite. Bed and pillows were amazing slept well

Cons:

Rooftop sun area only had 4 beds. Rooms were a bit tired.

2026-08-31 • via Nuitee
J
Javier • couple • es
10
2026-08-30 • via Nuitee
K
Kristina • solo_traveller • me
7
2026-08-30 • via Nuitee
L
LAS • family_with_children • nl
7
Pros:

ontbijt matig en kwalitiet eten matig

2026-08-29 • via Nuitee
G
Görkem • family_with_children • ch
4
Erwartungen nicht erfüllt.
Pros:

Reception war nett und auch der Parkservice.

Cons:

Vieles. Das Essen war leider überhaupt nicht gut. Weder Abendessen noch Frühstück. Abendessen waren auch klassische italienische Gerichte und ich kam schon mit einer Erwartung das italienisches Essen in Italien gut sein muss. Es war dort nicht so. Frühstück war das Buffet immer leer. Man musste lange warten bis wieder aufgefüllt wurde und eher sehr kleingehalten das Buffet. Ich weiss nicht wie man auf 5 Sterne kommt bei diesem Hotel.

2026-08-29 • via Nuitee