Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Helpful staff
Good location
Cleanliness
Cons:
High pricing on certain amenities
Room quality inconsistent

Categories

Cleanliness
8.33
Most reviews highlight cleanliness positively, but some mention inconsistent room quality, suggesting room for improvement.
Service
9.3
Staff were frequently described as helpful and friendly, with standout service mentioned multiple times.
Location
8.84
The location is often praised, being close to the city center and convenient for shopping and activities.
Room Quality
7.79
Some reviews noted rooms felt tired and below average in quality, particularly highlighting outdated features.
Amenities
8.82
Amenities such as the executive lounge and breakfast were positively highlighted, although some noted the breakfast could be warmer.
Value for Money
7.78
Mixed reviews on value with comments about high prices for certain room aspects, but a few found it reasonable.
Food and Beverage
8.33
Generally good, though some guests found room service food quality lacking and breakfast service occasionally slow.
Overall Experience
8.8
Overall positive experiences highlighted across reviews, with a few constructive criticisms noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 14:29

Property Description

Luxurious Accommodations
The 4-star Hilton Belfast offers spacious rooms with modern amenities, stunning views of the city, river, or mountains, and 24-hour room service. Each room features a flat-screen TV, mini-fridge, and a marble bathroom for a comfortable stay.

Dining Experience
Indulge in a culinary delight at Sonoma Bar and Grill, overlooking the River Lagan. Enjoy a menu featuring Irish produce and savor premium drinks at the No.4 bar, known for its local draft beers and award-winning gins. The restaurant's design inspired by Titanic and Giants Causeway adds a unique touch to your dining experience.

Convenient Location
Located next to The Waterfront Hall convention centre and close to Belfast's vibrant city centre, the hotel offers a prime city center location. Explore nearby attractions like St Georges Market, Victoria Square, and Belfast City Hall, all within walking distance. Book your stay at Hilton Belfast for a memorable experience.

Important information:

Refurbishment work is complete.

Fully refurbished hotel.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BFS

Property Policies

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for £30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs GBP 18 per day.

Location

Guest Reviews

8.5
Based on 7089 reviews
Cleanliness: 8.33
Service: 9.3
Location: 8.84
Room Quality: 7.79
Amenities: 8.82
Value for Money: 7.78
Food and Beverage: 8.33
Overall Experience: 8.8
K
Keith couple gb
10
2026-05-23 via Nuitee
L
Lisa couple de
9
Gerne wieder
Pros:

Super Lage, Zimmer sehr komfortabel, Minikühlschrank war vorhanden

Cons:

Das Frühstücksbuffet könnte umfangreicher sein (mehr Obst, Gemüse)

2026-05-23 via Nuitee
A
AndyO couple gb
9
Pros:

Very comfortable, exactly what we expected.

2026-05-23 via Nuitee
S
Sharryn solo_traveller au
9
Very Pleasant
Pros:

When we arrived we were given upgrade because of our anniversary that was nice

Cons:

Not the hotels fault but on the last day at breakfast there was a large group of school children on a camp, not much supervision going on

2026-05-22 via Nuitee
D
Dorothy solo_traveller gb
9
2026-05-21 via Nuitee
C
Chaand couple gb
9
2026-05-21 via Nuitee
S
Sara couple ie
8
Just what we needed for a one night stay
Pros:

The room was very spacious and comfortable. Very nice bathroom with good toiletries. All staff were friendly and welcoming. Perfect location to stay after seeing a show at The Waterfront Hall.

Cons:

The food at breakfast was fine but not amazing.

2026-05-20 via Nuitee
K
Katarzyna family_with_children ie
9
Overall, we had a pleasant stay at Hilton Belfast.
Pros:

The location was convenient, the room was comfortable, and the staff were very friendly throughout our stay.
There were a few issues during our visit which meant the experience was not completely smooth. We had some confusion regarding a late evening food and drinks order.
However, what really stood out was the excellent customer support afterwards. The hotel responded very quickly, handled the situation professionally, processed the refund immediately, and communicated clearly throughout. Mistakes can happen anywhere, but good customer service makes a huge difference, and the team handled it very well. Special thanks to Aaron, Front Office Manager, for resolving the matter so efficiently.

Cons:

I was surprised that there was no complimentary water provided in the room — something I would normally expect at this price level.

2026-05-20 via Nuitee
B
Bernie solo_traveller ie
10
Pros:

A beautiful hotel & so central to the city ... lovely staff & great food 👌

Cons:

Nothing to dislike .. all great ...

2026-05-20 via Nuitee
M
Marco solo_traveller it
8
2026-05-19 via Nuitee
M
Margaret couple ie
7
Pros:

Location

2026-05-19 via Nuitee
S
Stephen couple gb
9
2026-05-19 via Nuitee
C
Cealan couple ie
8
2026-05-18 via Nuitee
M
Mark solo_traveller ie
2
Cons:

A very cold draft in from the room. Order food to the room and the burger was like a brick

2026-05-18 via Nuitee
L
Linda solo_traveller gb
10
Staff were excellent and as it was my birthday treated us so well with a lovely box of chocolates and a lovely room
Pros:

Very close to restaurant we were meeting friends at

Cons:

All good

2026-05-18 via Nuitee
W
Wojciech solo_traveller ie
8
2026-05-18 via Nuitee
A
Aoife couple ie
10
2026-05-17 via Nuitee
S
Stanislav couple gb
9
2026-05-17 via Nuitee
B
Betty solo_traveller gb
5
Pros:

The staff are the saving grace of this hotel

Cons:

There was very little in terms of a hospitality tray. 2 tea bags only not even a biscuit for a cup of tea/coffee. The prices in the bar where outrageous

2026-05-17 via Nuitee
C
charley couple gb
10
Pros:

everything was amazing, so clean

Cons:

n/a

2026-05-17 via Nuitee