Kydon The Heart City Hotel

Hotels
9.1 (1936 reviews)
Sof. Venizelos Sq. & 2 Str. Tzanakaki , Chania Town , GR
+30 2821 052280
[email protected]

listing image 1
Show all photos
Paid
Children allowed

Facilities

Free breakfast
Free buffet breakfast
Free breakfast (local cuisine)
Free WiFi
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Excellent central location near Old Town and harbour
Very friendly, helpful staff and good service (welcome drinks, daily water, prompt valet)
Consistently praised breakfast
Clean, comfortable rooms and good beds
Useful amenities (valet parking, gym, in-room speakers)
Balcony and pleasant hotel atmosphere
Cons:
Parking can be small/limited
Some bathrooms are small and could use renovation
Occasional street or corridor noise
Minor breakfast product quality issues noted by one reviewer
A few guests feel price is a bit high
Small communication issue with cleaning staff reported once

Categories

Cleanliness
9.3
Multiple reviews call the rooms and hotel very clean; cleanliness is frequently praised and one review explicitly notes 'chambre propre' and 'πολύ καθαρό'.
Service
9.5
Staff repeatedly described as very friendly, helpful and welcoming (welcome drinks, daily water, prompt valet); several guests highlighted excellent, attentive service.
Location
9.6
Near the old town/Markthal/Venetian harbour and extremely central — cited by many guests as 'perfect location' and a major positive.
Room Quality
8.6
Beds and room comfort praised, balcony appreciated; a few comments note small bathrooms and that some bathrooms may need renovation, so room quality is very good but not flawless.
Amenities
8.9
Good amenities noted (valet parking, gym, in-room extras like Marshall speakers, welcome water); parking size/availability is a mixed point but overall amenities are strong.
Value for Money
8.6
Generally positive comments (restaurant good value) but a few guests mentioned price could be lower or that Chania is expensive, so value is good though not perfect.
Food and Beverage
9
Breakfast repeatedly called excellent or great; one guest suggested improving certain breakfast products (coffee, juices, bacon), but overall F&B is a highlight.
Overall Experience
9.3
Consistently very positive stays, repeat guests and many 'fantastic'/'would stay again' comments — overall experience is excellent with minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-10-12 14:47

Property Description

In the very heart of Chania, where history, culture, and everyday life meet, Kydon has been welcoming guests since 1968 — the first hotel ever built in the city center. Steps away from the Old Town and the Venetian harbor, it offers a refined, comfortable stay with rooms and suites overlooking the Old Town and the Municipal Market.

Important information:

The property participates in the Greek Breakfast Initiative by the Hellenic Chamber of Hotels.

Please note that a 3-course menu is included in the Half-Board lunch and dinner plans.

Please note that the property offers free:
-PlayStation 5 with games, Apple TV and iPads upon request and availability
-Vanmoof bicycles, upon request and availability
-car power charging station
-PC and business corner.

Please note that all the rooms are equipped with:
- Orthopedic and eco-friendly mattresses
- 2 types of orthopedic pillows
- Bed linen made of 100% cotton
- Alarm radio with iPod/iPhone audio player & dock charger
- Laptop safe
- Kettle with free coffee & tea
- Fully equipped mini fridge
- Beach Towels

Children's services:
-free strollers
-kettles
-children's bathrobes and bath products
-special French folding crib
-children's high-chair
-drawing and painting kits and free gifts upon arrival
-children's menu, available upon request. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHQ

Property Policies

  • Infant Policies

    Children's services include free strollers, kettles, children's bathrobes and bath products, special French folding crib, children's high-chair, drawing and painting kits and free gifts upon arrival, and children's menu available upon request.

Location

Guest Reviews

9.1
Based on 1936 reviews
Cleanliness: 9.3
Service: 9.5
Location: 9.6
Room Quality: 8.6
Amenities: 8.9
Value for Money: 8.6
Food and Beverage: 9
Overall Experience: 9.3
F
farog • extended_group • eg
10
2026-10-14 • via Nuitee
G
Gilles • couple • fr
9
Excellent séjour sur tous les points
Pros:

Personnel très attentionné , petit déjeuner très complet, emplacement au centre et parking sur place

2026-10-11 • via Nuitee
G
Genevieve • couple • ca
9
2026-10-10 • via Nuitee
S
serge • couple • fr
10
Séjour de rêve à la Canee
Pros:

Le personnel était au petit soin et vraiment très agréable.
L’hôtel était bien équipé et la situation géographique était parfaite.
Avec le parking très pratique nous avons passé un de nos meilleurs séjours

Cons:

Rien

2026-10-10 • via Nuitee
P
Piotr • couple • pl
10
2026-10-08 • via Nuitee
J
Jane • couple • gb
10
The hotel is great - so good that we went back for an extra night at the end of our trip
Pros:

Its all great - so good that we went back for an extra night at the end of our trip

2026-10-07 • via Nuitee
A
Aldo • extended_group • it
6
2026-09-19 • via Nuitee
H
HorusMax • solo_traveller • es
9
Pros:

Ubicacion muy centrico con buen servicio de parking, agua de cortesia, personal muy amable, cama grande y comoda.

Cons:

Mejoraria la calidad de los productos del desayunos desde el cafe al los zumos y bacon, la comunicacion con la chica de la limpieza fue un poco complicada.

2026-09-19 • via Nuitee
J
Janina-Magdalena • couple • de
8
Super!
Pros:

Sehr sauber und sehr freundliches Personal. Leckeres Frühstück und super zentral gelegen.

2026-09-18 • via Nuitee
I
Ioanis • couple • au
10
Best location with great facilities. The staff were amazing
Pros:

Location & staff

Cons:

Nothing

2026-09-18 • via Nuitee
G
Gerald • couple • fr
8
2026-09-18 • via Nuitee
A
Alina Blehuiu • solo_traveller • ro
9
2026-09-17 • via Nuitee
E
Elles • couple • nl
10
Hotel Kydon was great, though Chania was too crowdy for us
Pros:

Breakfast was great, staff was great, beds were great. Awesome hotel

Cons:

nothing, could be a bit cheaper but everything is expensive in Chania

2026-09-17 • via Nuitee
J
jean • couple • be
8
2026-09-15 • via Nuitee
J
Jelena • family_with_children • at
10
2026-09-15 • via Nuitee
D
Dr Juhász • solo_traveller • hu
10
2026-09-15 • via Nuitee
W
Willem • solo_traveller • nl
10
Perfect hotel voor citytrips!
Pros:

Perfecte locatie tegenover de Markthal/0ld Town. Zeer vriendelijk personeel. Heerlijk balkon voor de ochtend koffie!

Cons:

Niets

2026-09-14 • via Nuitee
M
maria • solo_traveller • gr
10
2026-09-14 • via Nuitee
N
NIKOLAOS • solo_traveller • gr
10
2026-09-13 • via Nuitee
E
Emily • couple • fr
5
2026-09-12 • via Nuitee