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Facilities
Property facilities
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Elevator
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Fitness facilities
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Conference space
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Arcade/game room
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Free breakfast
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Safe-deposit box at front desk
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Multilingual staff
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Free newspapers in lobby
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Full-service spa
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Meeting rooms
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Smoke-free property
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Billiards or pool table
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Tours/ticket assistance
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Conference center
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Snack bar/deli
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Free self parking
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Computer station
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Pool sun loungers
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Free cooked-to-order breakfast
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Water dispenser
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Banquet hall
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Eco-friendly cleaning products provided
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Eco-friendly toiletries
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LED light bulbs
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Recycling
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Eco-friendly cleaning products used
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Grey water recycling system
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Wheelchair-accessible spa
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Wheelchair-accessible pool
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Food and water bowls
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Bicycle parking available
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Vegetarian breakfast available
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Organic food
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Locally-owned & organized tours & activities
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Guest education on local ecosystems and culture
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Double-glazing on all windows
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Locally-sourced food on site (80% or more)
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At least 80% of all lighting comes from LEDs
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All property's electricity comes from renewable sources
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Comprehensive food waste policy
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Vegan menu options available
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Vegetarian menu options available
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Comprehensive recycling policy
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Bulk dispenser for toiletries
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Water-efficient showers only
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Free breakfast
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Meeting rooms
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Full-service spa
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Fitness facilities
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Arcade/game room
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Comprehensive recycling policy
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Guest education on local ecosystems and culture
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Free WiFi
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24-hour front desk
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Garden
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Luggage storage
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Sauna
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Concierge service
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Wheelchair accessible
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Steam room
Review Highlights
Categories
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Property Description
Rejuvenate at the Spa
Indulge in a relaxing massage or unwind in the sauna and spa tub, or take a dip in the indoor pool, ensuring a tranquil stay.
Fine Dining and Entertainment
Experience international flavors at Luxemburgo Cafeteria or opt for room service, complemented by a bar/lounge for your favorite drinks and a coffee shop/cafe for quick snacks.
Convenience and Comfort
Enjoy complimentary Wi-Fi, concierge services, and an arcade/game room. The hotel also offers a business center, dry cleaning, and meeting rooms, making it ideal for both leisure and business travelers.
Book your soothing retreat today at Hotel Dann Carlton Quito, nestled in the heart of the vibrant city of Quito.
- Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
A deposit may be required at the property.
Property Policies
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Pets
Maximum number of pets per room 2
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Pets
Only dogs and cats are allowed
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Pets
Service animals are exempt from fees/restrictions
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Children and extra beds
No rollaway/extra beds available
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Pets
Pet max weight (per pet) in lb is 33
Property policies
-
Pets
Maximum number of pets per room 2
-
Pets
Only dogs and cats are allowed
-
Pets
Service animals are exempt from fees/restrictions
-
Children and extra beds
No rollaway/extra beds available
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Pets
Pet max weight (per pet) in lb is 33
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Pets
Pets cannot be left unattended
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Guest type
Essential workers only - NO
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Pets
Pets allowed
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General
Professional property host/manager
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Sustainability Certifications
Property confirms they are implementing enhanced cleaning measures
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Pets
Pet max weight (per pet) in kg is 15
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Pets
Service animals are allowed
Location
Guest Reviews
all good, the bad point is only not having orange juice in the breakfast!
Very clean!
First room was noisy , loud music second room was quite but drapes did not close, not creating dark sleep environment.
It’s an excellent hotel that provides very good value for money. The reception staff let the hotel down, seemingly uncertain about my reservation, and not offering me the chance to pay bills on my room. The hotel seems over staffed for what they do. The Europa Cafe was perfect.
Pillows can make or break a good nights rest. I wish the pillow were better. Otherwise the hotel is beautiful and clean.
Everything was superb, the facilities, dining, service, etc.
The DC is not what it used to be. We were used to come here once a year and have great breakfast buffet with proper Ecuadorian food. Now several dishes at breakfast are Asian (?) without any asians in sight. The ceviches are now being served in an egg cup. The sausages seem the cheapest from the supermarket.
Then the room. We ordered a king bed suite with a sleeping sofa for our son. First we got a double bed bedroom, which was then changed. Towels were for only two, while they knew we were with three.
And toilet paper? There was only place for one role next to the toilet so for three nights we needed to call late at or in the middle of the night that we ran out.
And then we now also saw they became ‘pet friendly’ meaning that you can easily end up in a room where someone took their dog in bed or whatever… gross!
I think this was our last visit here, we are sorry to say so.
Great property and area.
Great dining at the hotel along with a decent gym facility. Breakfast is wonderful.
Wonderful hotel with a delicious breakfast buffet included. We were sad we couldn’t enjoy the last morning for breakfast because we had to leave super early for our flight. Would love to stay here again in the future.
Beautiful, clean property with attention to every detail. Safe with security at the door, beautiful flower arrangements throughout the building, good breakfast buffet, comfortable accommodations, open floor plans in rooms.
The check-in front desk Joanna was unprofessional and needs customer service training. I just checked in, went in my room and found that the safe was not working, the phones were not working. I came down to tell her on the issue, rather than give us a new room,she insisted her bell boy could fix it, she made us go to the room again with the bell boy, obviously he couldn't fix it,and we had to come down again to get another room, we could have saved this unnecessary hassle and time, if she would of just gave us a new room. We were already exhausted from our flight and seriously avoided this hassle. She never apologized once! Not a good impression.
High end hotel at reasonable prices. Excellent dining options. Staff was extremely helpful.
The hotel overall is good/average, however there was a problem with the pipes, and a terrible odor was perceived in the hallways and bedroom. I had to leave the hotel a day early and find accommodation somewhere else.
Try to get my money back for that night but unfortunately it was prepaid.
Great location, friendly staff and great dining options
Overall we really enjoyed the hotel. There were only a few problems. One is that the bed had a dent in it and that was uncomfortable. Also the AC LED light remained on and the it was not possible to turn it off which disturbed us at night. Finally the wifi signal wasn’t good and was really slow.
Nice hotel with attention to detail. The room I stayed in was spacious and very clean. Well furnished and the bed was comfortable. Breakfast was plentiful and with a good choice. The food in the restaurant was superb. Happy to stay here again if I come to Quito.
Me encantó este hotel . La locación es espectacular y la atención que recibí fue increíble . Me quedaría de nuevo .
Surrounding area lacks the type of security that I am accustomed to. Quito has a crowded population center. It will take me time to adjust.
Within walking distance to the Carolina Park, beautiful place to hang out
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