Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly and helpful staff (several mentions, including reception and breakfast team)
Comfortable beds and pillows; good room comfort
Good access to metro; near shopping and restaurants
Strong amenities: pool, wellness area, ping-pong / family-friendly activities
Excellent breakfast for many guests
Suite upgrades / pleasant surprises for special occasions
Cons:
Location somewhat far from main tourist/cultural sites (though metro is nearby)
Occasional poor customer-service responsiveness (one prolonged unresolved complaint)
Inconsistent breakfast selection / value for price in some reviews
Isolated cleanliness issues (lobby toilets incident)
Noise/insulation concerns mentioned once
Occasional room defects (broken bed, bathtub defect); pool temperature noted as low by some

Categories

Cleanliness
8
Generally described as clean and hygienic (several mentions of good housekeeping), though isolated issues were reported (lobby toilets in poor state on one night).
Service
8.8
Staff frequently praised as welcoming, attentive and helpful (multiple shout-outs to reception and breakfast staff); however there are some notable service failures (slow response to a complaint, one instance of poor customer service).
Location
7.8
Conveniently close to the metro and local shops/restaurants, but several guests noted it is a bit distant from major tourist/cultural highlights.
Room Quality
8.6
Rooms and beds widely praised (memory foam pillows, comfortable beds, spacious suites and good amenities); isolated problems reported (broken bed in one family room, bathtub defect, some rooms with carpet).
Amenities
8.8
Strong amenities mentioned (pool, wellness area, ping-pong, fusball, good suite extras and upgrades); a few minor notes (pool could be warmer).
Value for Money
7.8
Mixed mentions: some guests called it good value, others found certain services (breakfast selection, price vs offering) overrated for the price paid.
Food and Beverage
8.4
Breakfast was frequently praised and described as excellent by many guests, while a few reviews noted limited variety or disappointment with certain breakfast offerings.
Overall Experience
8.2
Majority of stays were described as delightful, fantastic or top experiences with loyal repeat guests; a minority experienced significant issues that lowered their individual stay satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:11

Property Description

Unique Experiences and Amenities

The Pullman Paris Centre-Bercy, designed by Tom Dixon, offers a creative and casual atmosphere inspired by the vibrant Bercy district. Enjoy the wellness facilities, including a swimming pool, Spa by Sothys, barber shop, Power Fitness, and a summer terrace.

Diverse Dining and Entertainment

Indulge in the trendy Ariette Bar & Restaurant, co-working spaces, art gallery, and a private cinema by mk2. Immerse yourself in a collection of unique experiences within the hotel.

Comfortable and Convenient Rooms

Experience spacious and contemporary rooms with extra-large beds, big screen TVs, work desks, and tea/coffee making facilities. Relax with quality toiletries, rain showers, and enjoy the central location near major attractions like the Louvre Museum and Opera Garnier. Book now for an unforgettable stay at Hotel Pullman Paris Centre-Bercy!

Important information:

Please note that extra beds are not possible in rooms accommodating 3 people or more.

The hotel will ask you for a bank guarantee (pre-authorization) on your arrival, for an amount of 250 to 800€ depending on the length of your stay.
This guarantee will be kept until your departure. Thank you for your understanding

Please note that If your rate includes breakfast, it will be served exclusively in the breakfast room.

The pool and wellness area at the Pullman Paris Center Bercy will be closed for drainage and maintenance from Monday, March 9 to Friday, March 13 2026 inclusive.
There will be no access to the wellness areas.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORY

Location

Guest Reviews

8.3
Based on 2625 reviews
Cleanliness: 8
Service: 8.8
Location: 7.8
Room Quality: 8.6
Amenities: 8.8
Value for Money: 7.8
Food and Beverage: 8.4
Overall Experience: 8.2
P
Pierre • solo_traveller • fr
8
2026-11-07 • via Nuitee
L
Leqa • family_with_children • qa
10
A wonderful and comfortable stay with lovely staff and a welcoming atmosphere. Would happily stay here again!
Pros:

We had a really lovely stay at Pullman Paris Centre Bercy. The hotel was clean, comfortable, and well maintained, with a pleasant and relaxing atmosphere. The staff were friendly, welcoming, and professional, which made our stay even more enjoyable. The location was convenient, and we truly appreciated the overall comfort and quality of the hotel.

Cons:

Nothing in particular. Overall, we were very happy with our stay and had a pleasant experience.

2026-11-03 • via Nuitee
R
Rita • family_with_children • ch
9
2026-11-02 • via Nuitee
A
Alice • family_with_children • gb
10
Fantastic base for a Paris trip
Pros:

Comfy rooms, excellent cleanliness. Managed to sprain my ankle and not only did the hotel lend me crutches but also a wheelchair!
Pool was lovely with a sauna and spa

Cons:

Would like a variety of bar snacks, and room service at more reasonable prices

2026-11-01 • via Nuitee
C
Christian • couple • fr
9
Cons:

Prix dupdj

2026-11-01 • via Nuitee
C
Caroline • family_with_children • ie
10
Delightful stay in Pullman Bercy
Pros:

Beautiful hotel close to a nice village /shopping area. We stayed in a family connecting room. The kids loved the ping pong table and fuse-ball. Really good memory foam pillows!

Cons:

A little bit out of the city but very close to the metro.

2026-10-31 • via Nuitee
A
Andy • solo_traveller • fr
10
2026-10-29 • via Nuitee
A
Abanda Bodiong • couple • ch
9
Bon rapport qualité/prix.
Pros:

Les deux lits séparés étaient très grands et confortables.

Cons:

Il y avait un défaut dans la baignoire.

2026-10-29 • via Nuitee
S
Sandra • couple • gb
9
Would recommend!
Pros:

Beautiful hotel, staff are welcoming, perfect location close to metro and restaurants . Breakfast was incredible.

Cons:

Very little: just noticed a pair of slippers was missing

2026-10-29 • via Nuitee
I
ISABELLE • family_with_children • fr
10
Tranquille et rassurant même dans le contexte des émeutes
Pros:

Confort, personnel agréable, calme er sûr en famille.

Cons:

Rien

2026-10-29 • via Nuitee
R
Ryosuke • solo_traveller • jp
10
2026-10-28 • via Nuitee
M
MICHIKO • family_with_children • jp
9
2026-10-28 • via Nuitee
A
Agussol • extended_group • fr
9
2026-10-27 • via Nuitee
T
thomas • family_with_children • fr
8
2026-10-27 • via Nuitee
X
Xavier • family_with_children • fr
6
2026-10-27 • via Nuitee
I
Isaura • couple • ch
8
Pros:

Le personnel de l’hôtel est vraiment au top et serviable, d’ailleurs un grand merci à Ophélie de la réception qui était très accueillante

2026-10-26 • via Nuitee
M
MPETA • family_with_children • gb
9
Pros:

Everything

2026-10-26 • via Nuitee
S
sarah • extended_group • be
8
Pros:

Nice room. Excellent bed. Nice breakfast buffet. Next to metro station line 14.

Cons:

Location is far from cultural highlights.

2026-10-26 • via Nuitee
S
Sadio • extended_group • fr
9
2026-10-25 • via Nuitee
N
Nurdan • family_with_children • nl
8
2026-10-25 • via Nuitee