The Hillcrest Hotel

Hotels
6.8 (1410 reviews)
Cronton Lane , Widnes , GB

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Garden
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Room quality problems

Categories

Cleanliness
4.94
Multiple reviews highlight issues with cleanliness, including dirty bathrooms and hair in the bed.
Service
8.41
Staff were mentioned as friendly and helpful, although some organizational issues were noted.
Location
7.95
Location was generally positive, cited as good for commuting.
Room Quality
5.9
Several issues with room quality such as uncomfortable mattresses and worn furnishings.
Amenities
5.93
Limited mentions of amenities; some essential facilities were noted as missing.
Value for Money
7.39
Given the concerns raised, the value for money was seen as below average.
Food and Beverage
6.94
Breakfast was mentioned as decent but not exceptional.
Overall Experience
6.91
General experience was disappointing with multiple issues reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-28 03:09

Property Description

Convenient Location: Located near Chester, Manchester, and Liverpool, the Hillcrest Hotel offers easy access to major cities and airports via nearby motorways.

Dining Experience: Enjoy a drink and traditional British cuisine at Nelson's Bar & Kitchen, or savor breakfast at Cu restaurant, named after the element copper.

Versatile Event Spaces: With 3 meeting rooms and the ability to host weddings and conferences, the Hillcrest Hotel provides a friendly atmosphere for various functions.

Experience comfort and convenience at the Hillcrest Hotel - book now for a memorable stay!

Important information:

For group bookings of 9 people or more, different policies will apply. Please note that guests can only book a maximum of 9 rooms per booking.

All rooms are strictly nonsmoking. A fine will be charged for signs of smoking in the hotel.

The hotel often caters for weddings and functions at weekends. A late night disco (until 00:30) is in place on most Friday and Saturday nights during the wedding season. Please be aware of this when booking your accommodations.

Please note, during the Christmas period, food service will be restricted and limited.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LPL

Location

Guest Reviews

6.8
Based on 1410 reviews
Cleanliness: 4.94
Service: 8.41
Location: 7.95
Room Quality: 5.9
Amenities: 5.93
Value for Money: 7.39
Food and Beverage: 6.94
Overall Experience: 6.91
P
Press • solo_traveller • gb
5
Pros:

The bedrooms

2026-09-18 • via Nuitee
P
Paul • solo_traveller • gb
5
Pros:

Near to motorway, quiet room, friendly staff

Cons:

Room not clean or up to standard. No coat hangers, dripping cistern, bathroom shutters didn't shut, shower head kept falling off, very disappointed.

2026-09-18 • via Nuitee
E
EMMA • family_with_children • gb
10
Excellent stay will definitely be back
Pros:

The room was super comfy been here 3 days dint want to leave.

Cons:

Could hear the lift but that cant be helped

2026-09-18 • via Nuitee
J
James • solo_traveller • gb
7
Good stay, would reuse
Pros:

It was fine for the price

Cons:

Could have been cleaner

2026-09-17 • via Nuitee
G
Golding • solo_traveller • gb
10
Pros:

I like to go there and chill out its nice and clean and stuff are well spoken

Cons:

The stay beds are comfy and all ways have a nice sleep

2026-09-16 • via Nuitee
G
George Madalin • couple • ro
8
2026-09-16 • via Nuitee
J
Jackie • solo_traveller • gb
4
2026-09-15 • via Nuitee
L
Liam • solo_traveller • gb
3
2026-09-15 • via Nuitee
C
clare • couple • gb
5
Not the best but not the worst either
Pros:

Good location for where we were going
Food was ok for breakfast good value for money
Lad behind the reception was lovely and helpful

Cons:

Old room, not one that was shown on pics anyway
bed was broke on a slant it was uncomfy and tiny for two people - room wasn’t clean top drawer had a load of dirty rizlas left in it and half opened fags and all sorts of rubbish - taps were lose
Not the best but it wasn’t expensive and it was a place to stay

2026-09-14 • via Nuitee
R
Robert • solo_traveller • gb
6
2026-09-14 • via Nuitee
E
Edwards • solo_traveller • gb
6
2026-09-14 • via Nuitee
V
Vicky • couple • gb
5
Very disappointed overall with the hygiene, room and food would not stay again and definately would not recommend
Pros:

Location was perfect, Staff very polite & friendly.

Cons:

Room was dirty, bed uncomfortable springs digging into you awful to sleep on, room was cold heating did not work no extra blankets or pillows very unhygienic, paid for the breakfast but was disappointed some food hot but most of it was cold did not have breakfast 2nd day.

2026-09-14 • via Nuitee
E
Ethan • couple • gb
1
2026-09-13 • via Nuitee
T
Tyler • couple • gb
8
Dinilebe
Pros:

The standing fan

Cons:

No water bottles and the shower head pissed at me

2026-09-13 • via Nuitee
L
Lee • solo_traveller • gb
10
2026-09-13 • via Nuitee
L
Lee • extended_group • gb
10
Great
Pros:

We arrived before check in, they allowed us for a small cost to check in early. The room had t been cleaned after the previous guest yet. They asked the cleaner to make our room a priority and after a short wait they allowed us to go to the room. We knew they served breakfast so got up early even after a late night and made our way down. We paid £6 which is really good value, there was plenty of choice with pastries, cooked breakfast items, yoghurt and cereal. We would definitely stay again.

Cons:

The bathroom in our family room could do with an upgrade. Other than that it was a really good room.

2026-09-13 • via Nuitee
S
Sam • couple • gb
7
2026-09-13 • via Nuitee
J
jackie • couple • gb
8
Brilliant we had a long drive down and we were attending a funeral had great nights sleep it had everything we needed
Pros:

It was exactly what we expected location was great,parking,lovely staff great for our overnight stay would go back if we were down that way again

Cons:

Nothing just a shame that the restaurant was no longer available

2026-09-11 • via Nuitee
K
Karl • solo_traveller • gb
6
It's Tired, However Comfy Bed.
Pros:

Staff were great, very friendly and helpful, thank you.

Cons:

No bulb in a bed side light. The room main light could only be switched on and off by a switch on the far side of the room, from the door. Shower head retaine/holder broken, making showering awkward. And there were obvious water staining patches on the ceiling, and the bath panel was detaching, so could do with a refurb. That said cheaper end of accomodation on offer, so, I guess I wasn't expecting premium accomodation, but still!

2026-09-11 • via Nuitee
O
Oyakhire • solo_traveller • gb
5
Pros:

It was close to the airport

Cons:

The room was too close to the main road and also there was just 2 pillows for 2 adults made my night uncomfortable

2026-09-10 • via Nuitee