Rhinefield House Hotel

Hotels
9.1 (1097 reviews)
Rhinefield Rd , Brockenhurst , GB

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent location and stunning grounds
Spacious, comfortable and clean bedrooms
Heated pool and attractive outdoor spaces
Peaceful, scenic setting ideal for walks
Friendly and helpful reception staff
Dog-friendly accommodation
Cons:
Frequent slow service and understaffed bars
Occasional unfriendly/overworked staff attitude
Dessert portions small and seen as overpriced
Not enough loungers by the pool
Some areas/interior felt a little tired
Conservatory area can be uncomfortably hot

Categories

Cleanliness
9.5
Multiple reviews note very clean rooms and comfy beds; overall cleanliness described positively.
Service
8.2
Repeated comments about slow service, understaffed bars and some staff appearing overworked or disengaged; a few mentions of friendly reception staff.
Location
9.8
Many reviewers praise the fabulous location in the New Forest, stunning grounds and peaceful, scenic setting.
Room Quality
9.4
Bedrooms described as big, comfortable and luxurious by several guests, with spacious rooms and good bed quality.
Amenities
9.3
Positive mentions of a heated pool, extensive grounds and spa facilities (some guests did not use the spa); minor issues noted such as not enough pool loungers and a hot conservatory.
Value for Money
8.6
Some comments that certain items (e.g., desserts) felt overpriced and rooms are at a premium, indicating slight reservations on value.
Food and Beverage
8.4
Food quality (desserts) is generally praised but portions/pricing and slow bar/restaurant service (especially outdoor/terrace service) were common complaints.
Overall Experience
9.6
Overall stays described as relaxing and enjoyable with beautiful grounds and friendly reception staff, though marred occasionally by slow service or tired interiors.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 20:32

Property Description

Luxurious Accommodation
Experience a stay in the grand Rhinefield House Hotel, a historic country house with sumptuous 4-star bedrooms equipped with modern amenities and elegant bathrooms for ultimate comfort.

Award-Winning Dining
Indulge in culinary delights at the Armada Restaurant, serving creative dishes made from fresh local produce and holding 2 AA Rosettes. Enjoy traditional afternoon teas in the elegant lounge or opt for al fresco dining at the Brasserie's terrace.

Relaxation and Recreation
Unwind in the spa's crystal steam room, spa bath, and pools, or stay active in the modern gym and tennis courts. With 40 acres of grounds to explore, including an ornamental garden, this Gothic gem offers a perfect blend of relaxation and leisure.

Book now to immerse yourself in the charm of Rhinefield House Hotel and create unforgettable memories in the heart of the New Forest.

Important information:

Please note that bookings made on flexible terms need to be canceled by 12:00 on the day before arrival; bookings made on prepayment terms are nonrefundable and non-changeable.

Guests are advised to reserve a table in the restaurant before arrival in order to avoid disappointment.

Rhinefield House Hotel hosts weddings and celebrations throughout the year. The hotel management makes every effort to ensure that disruption is kept to a minimum.

Please note that for rates including dinner, a GBP 35 dinner allowance per person is offered. This does not include a 3-course meal.

When booking for more than 6 people, different policies and additional supplements may apply.

The property has a limited number of dog-friendly rooms available, which are offered on a first come, first served basis and are subject to extra fees. Please inform us at the time of booking if you will be staying with a dog. We will confirm the availability of a dog friendly room within 24 hrs of the booking being made. If no dog friendly rooms are available, we will refund your booking. A maximum of 2 dogs per room can be accommodated.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SOU

Location

Guest Reviews

9.1
Based on 1097 reviews
Cleanliness: 9.5
Service: 8.2
Location: 9.8
Room Quality: 9.4
Amenities: 9.3
Value for Money: 8.6
Food and Beverage: 8.4
Overall Experience: 9.6
R
Rosemary • couple • gb
10
Wonderful and will definitely return.
Pros:

Everything. A beautiful hotel, in gorgeous grounds, lovely staff and very clean. The breakfast was very excellent.

Cons:

Nothing

2026-09-18 • via Nuitee
S
Stephen • couple • gb
10
2026-09-18 • via Nuitee
M
Melanie • couple • gb
9
Beautiful hotel and surroundings.
Pros:

Location was lovely. Loved the little juice shots

Cons:

Some of the items on the menu were a little overcooked but at the same time not hot enough. Maybe sitting around once cooked?

2026-09-15 • via Nuitee
D
daniel • family_with_children • gb
9
Perfect location for short break in the forest. Great for families and dog friendly
Pros:

Lovely location and building. All the staff were friendly and attentive. Overall a great hotel to stay in to visit the new forest

Cons:

Service charges

2026-09-14 • via Nuitee
C
Colin • extended_group • gb
8
Very welcoming
Pros:

Excellent location friendly staff

2026-09-14 • via Nuitee
M
Martin • couple • gb
9
2026-09-14 • via Nuitee
V
Vanessa • couple • gb
6
It feels a little faded
Pros:

The location is beautiful as is the exterior of the building, room was a good size and bed comfortable.

Cons:

The hotel was generally not as clean as I would expect. Staff are good on a personal level polite and friendly, however, tables slow to be cleared/ignored. Outside tables had full ashtrays at 11:30am that were left even after chairs straightened.

2026-09-14 • via Nuitee
N
nicolla • couple • gb
10
Peaceful and relaxing
Pros:

I love a visit to rhinefield house hotel. It is peaceful and relaxing

Cons:

Bed was too hard for us, and room was quite dark but I did take my little dog so understand you can’t have the best rooms with dogs. It didn’t spoil our holiday and will be back

2026-09-14 • via Nuitee
D
David • family_with_children • gb
10
2026-09-14 • via Nuitee
J
John • solo_traveller • gb
6
No spa facilities
Pros:

The in general were very good, especially the breakfast room staff, and Armada staff.

Cons:

It's a Spa hotel, but the spa facilities were out of action indoors, with no upfront notifications !!

2026-09-13 • via Nuitee
S
sarah • couple • gb
7
Pros:

Beautiful surroundings and gardens

Cons:

Fairly tired and in need of an overhaul

2026-09-13 • via Nuitee
C
Carol • couple • gb
9
2026-09-12 • via Nuitee
J
Joel • family_with_children • gb
8
2026-09-11 • via Nuitee
N
nigel • couple • gb
5
2026-09-11 • via Nuitee
M
meera • solo_traveller • gb
7
Staff great, beautiful building
Pros:

Staff

Cons:

Dirty outdated bathrooms and advertising vegan menu online which did not exist

2026-09-09 • via Nuitee
C
Chiara • family_with_children • mt
9
2026-09-09 • via Nuitee
L
Lisa • solo_traveller • gb
8
Pros:

Amazing setting and location! The staff was fantastic, breakfast and dinner were superb.

Cons:

Air conditioning had an error message, fan provided but not very effective.

2026-09-08 • via Nuitee
G
Gary • extended_group • gb
10
2026-09-07 • via Nuitee
J
Jane • solo_traveller • gb
9
2026-09-07 • via Nuitee
M
Marion • couple • gb
9
Superb setting for a special occasion.
Pros:

Wonderful setting, super rooms, and very helpful staff. Evening meal was a great experience in the main dining room, beautifully cooked meal.

Cons:

The cooked breakfast tasted great, but, was not warm enough which spoilt it. Lovely bar area, but, decor is looking worn.

2026-09-06 • via Nuitee