The Imperial Crown Hotel

Basic but clean and comfortable

No parking

The receptionist when we arrived was some what rude and kept repeating please don't break the television... which i found very bizarre as I was a mother staying with my 16year old daughter. Also room had a little dust around near the television and dressing area.

Nothing really to complain about but just a couple of advisories:
No car park on site but no biggy, 24hr car park within 5 min walking distance.
States air conditioning in room but was just a fan.

The location

We had no complaints.

Room a bit grubby, cobwebs around the lights, stains on walls which could all be easily remedied with a good clean & a lick of paint.

No lift , lack of air conditioning in room . Road closures preventing me using accessible parking .

The rooms are very dated, the shower tap mixer, really could do with updating to electric showers. The rooms could also do with having a mini fridge.
Our ceiling looks like it is about to collapse on you, we had a tiny window and the blind was broken so couldn't pull up to allow any light in. The spot lights on the walls are loose and had me worried to use one of them as you could turn it all the way around and it was wobbly in your hand.
For the price you pay for a room only, it's not worth the money.
The good thing about this hotel is where it is positioned.
Update the rooms and this hotel will be perfect.
Also, make sure you have £100 for a deposit when you arrive, which you will get back if there's no breakages but we was not told of this before we arrived.

Parking cost a total of £17.50, £3 to park across busy roadworks to drop bags at hotel and £14.50 to park overnight at Eureka, which is a fair walk, further than you might think on the map because you have to follow roads. Staff didn't know of any alternative. I noted there was an attached staff car park but I wasn't invited to park here to drop bags, which would have been cheaper, safer and easier.
£100 deposit taken from card in advance for room - told it would be returned "unless there's evidence of you smoking" (felt a bit judgemental) Never had to do that at a hotel before, usually just give card details.
I was advised to be at breakfast for 0930 on a Sunday, because they stop serving at 10am. Breakfast is served at a separate cafe which is open until 6pm, so that seemed unnecessarily early. Lights in restaurant turned off automatically every two minutes and staff had to reset them. Juice was extra and pre booking is more expensive than the public rate of £9 for breakfast + £2.50 for a coffee (although I had two coffees). Don't pre-book and you can eat when you want to! Only one member of staff in breakfast room who wasn't there when we arrived. You are only permitted one item from menu and a hot drink.
4 flights of narrow stairs to room on 3rd floor. Very difficult with suitcases and luggage from across the road (30C temperatures that day) and no help offered. No water in room other than tap water.
Bath had a lot of black mould as did bathroom ceiling bedroom carpet was badly stained. One of the two blinds in the room had no pull cord so had to be rolled down by hand. Ceiling is cracked around the edges of many plasterboards and very visible from the bed.
Overall, felt that guests were treated as something of an inconvenience and risk by the management systems, not the staff themselves. Very little extension of trust to guests, which left me feeling superfluous, rather than welcomed.

no parking since the roads are getting dug up, be other than that nothing else to complain about.

Having to pay a £100 deposit on arrival despite having already paid for.the room in advance