The Imperial Crown Hotel

Hotels
7.4 (2492 reviews)
42-46 Horton Street , Halifax , GB

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Terrace
Family rooms
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Poor cleanliness
Breakfast quality issues

Categories

Cleanliness
5.9
Several reviews mentioned dirty rooms and poor cleanliness, indicating a negative sentiment.
Service
8.9
Multiple reviews noted friendly and helpful staff, indicating a positive sentiment.
Location
9.4
The hotel is conveniently located near the train station and shops, which is frequently praised.
Room Quality
6.9
Mixed sentiments about room quality, with some complaints about noise and small rooms.
Amenities
7.4
Amenities were mentioned as basic; parking was a plus, but more improvements are needed.
Value for Money
7.9
Some reviews indicated good value, though concerns about cleanliness and quality were noted.
Food and Beverage
5.4
Negative feedback on the food; many guests complained about the breakfast quality.
Overall Experience
7.4
Overall sentiments were mixed, with some positive experiences overshadowed by significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:26

Property Description

Convenient Location
Situated in the heart of Halifax, just opposite the train station and next to The Piece Hall, the Imperial Crown Hotel offers a prime location for travelers to explore the town.

Comfortable Rooms with Modern Amenities
Each room at the hotel is equipped with free WiFi, en-suite facilities, a TV with Freeview channels, a hairdryer, and tea/coffee making facilities, ensuring a comfortable stay for every guest.

Access to Xplosive Fitness Halifax
Guests have the opportunity to utilize the basic facilities at Xplosive Fitness Halifax and even book classes for a surcharge, adding a fitness element to their stay.

Experience the best of Halifax at the Imperial Crown Hotel. Book your stay now for a memorable experience!

Important information:

When booking 9 rooms or more, different policies and additional supplements will apply.This property might host on-site functions, so noise may be audible in some rooms.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LBA

Location

Guest Reviews

7.4
Based on 2492 reviews
Cleanliness: 5.9
Service: 8.9
Location: 9.4
Room Quality: 6.9
Amenities: 7.4
Value for Money: 7.9
Food and Beverage: 5.4
Overall Experience: 7.4
L
Lisa • solo_traveller • gb
7
2026-10-16 • via Nuitee
K
Kirsty • family_with_children • gb
8
Pros:

This was a returning visit, it is a great location to the train station and to the event we was going to.
The rooms are clean and tidy.
I had booked a twin room and was given a double room, this was sorted immediatly when we raised it by the staff member who checked us in.

Cons:

On arrival, we had to press the bell 4 times, finally someone came to see us, this person was on their break and cut it short to see us and check us in.
There was another member of staff who was sat on the tables in reception, they did not once acknowlege we was there and completly ignored us and carried on with their phone conversation. i think this is extreamly rude and unprofessional, they could have at least acknowledged we was there and asked us to wait for assistance.

2026-10-16 • via Nuitee
W
William • solo_traveller • gb
1
Very poor. First time in a hotel when I did not stay to enjoy the breakfast
Pros:

Cheerful receptionist

Cons:

The place was filthy. The carpets were rank, the decor was so outdated

2026-10-14 • via Nuitee
P
paul • solo_traveller • gb
10
This hotel is on the mend
Pros:

I stay here often and keep returning, as I work local and its the staff that makes this hotel warm and welcoming. The new manager particularly has been very impressive. There is a plan to revamp the rooms as some appear a little tired, but progress is being made. The internet is now stable, as it used to drop out randomly for many months, so working from the hotel is now doable.

2026-10-12 • via Nuitee
K
Kayleigh • extended_group • gb
2
2026-10-12 • via Nuitee
A
Amanda • couple • gb
9
2026-10-11 • via Nuitee
M
Mark • solo_traveller • gb
7
2026-10-10 • via Nuitee
S
Steve • couple • gb
7
Acceptable touring stay over property.
Pros:

The property is in a prime location for Piece Hall around the corner, for gigs. The room was clean and comfortable.

Cons:

While clean and comfortable the room was basic for the fee charged and I did not care for the £100 security charge upon check in, that was slow to refund after check out. I would stay here again however as the property is in a prime location.

2026-10-10 • via Nuitee
V
Vasileios • extended_group • gr
8
good choice
Pros:

very close to the train station and the city center

Cons:

small room

2026-10-08 • via Nuitee
L
Louise • solo_traveller • gb
4
Good location
Pros:

Good location, was concerned about paying a deposit on arrival since the room had been paid for.

Cons:

No breakfast was offered even though I went down for it.

2026-10-07 • via Nuitee
B
Brittanie • couple • gb
6
2026-09-18 • via Nuitee
H
HLRW • solo_traveller • gb
9
Pros:

Staff and location

Cons:

Nothing to dislike

2026-09-16 • via Nuitee
H
HLRW • solo_traveller • gb
9
Pros:

The staff were extremely helpful, helping me loading my car, wonderful breakfasts, lovely breakfast service and fantastic reception staff, always available.

Cons:

Nothing to dislike.

2026-09-16 • via Nuitee
R
Richard • solo_traveller • gb
5
Pros:

Location.

Cons:

2 single beds together as a double. Kept coming away through the night.

2026-09-13 • via Nuitee
A
Alan • solo_traveller • gb
10
2026-09-12 • via Nuitee
T
Tharby • solo_traveller • gb
6
Overpriced but good location
Pros:

Across the road from Halifax rail station
Friendly staff
Bacon and Egg sandwich on day 2 - spot on !

Cons:

Room looked a little tired - stained carpet
Shower curtain should be bigger
Bathmat scruffy and ripped
Only continental breakfast on the Tuesday morning (check out day)

2026-09-10 • via Nuitee
D
Derek • solo_traveller • ie
9
Pros:

Good location in the Town, directly across from the train station

2026-09-08 • via Nuitee
D
Downes • solo_traveller • gb
8
2026-09-07 • via Nuitee
P
Paul • couple • gb
3
Cheap but not very cheerful
Pros:

Location

Cons:

You have to pay a £100 on entrance and only get this back if you haven’t broken anything. This is twice what the room itself cost!
Breakfast limited - choice of coco pops or weetabix. No marmalade.
Torn and wornout bath mat.
Knockiing noise in night.
Stayed there years ago - gone downhill since then

2026-09-07 • via Nuitee
K
Karen • solo_traveller • gb
10
Pros:

Near all amenities, car parking near .Lovely breakfast and curry in the evening .Will definitely be staying again

Cons:

Did like the deposit on top of payment thought it was a little expensive ..

2026-09-06 • via Nuitee