Extended Stay America Premier Suites - San Jose - Airport

Hotels
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Extended Stay America Premier Suites
7.1 (551 reviews)
55 E. Brokaw Road , San Jose , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean facilities
Friendly staff
Good location
Cons:
Cleanliness issues
Limited breakfast options
High prices

Categories

Cleanliness
6.31
Several reviews highlighted issues with cleanliness, mentioning stale and smelly rooms, unclean towels, and garbage left unattended.
Service
8.28
Reviews highlight friendly staff, though issues with responsiveness were noted.
Location
7.82
Location was convenient for access but criticized for being in a commercial area with limited nearby attractions.
Room Quality
7.27
Rooms were described as cozy and clean, but issues like noise, firmness of beds, and unclean linens were raised.
Amenities
7.3
Amenities were generally appreciated, though there were specific complaints about missing kitchen supplies.
Value for Money
6.76
Some reviews mentioned high prices relative to the offered services.
Food and Beverage
5.81
Breakfast options were notably criticized as inadequate.
Overall Experience
7.28
Mixed reviews overall, with satisfactory stays but notable complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:18

Property Description

Extended Stay with Kitchenettes
Located just 5 minutes from Mineta San Jose International Airport, Extended Stay America - San Jose - Airport offers spacious rooms with kitchenettes, perfect for longer stays. Each room is equipped with a stove-top, microwave, and fridge, along with laundry facilities and upgraded bedding for added comfort.

Convenient Amenities
Enjoy free WiFi, a 24-hour front desk, and a complimentary grab-and-go breakfast featuring a variety of options like breakfast bars, muffins, and hot cereal. Plus, take advantage of the free onsite parking during your stay.

Nearby Attractions
Explore the area with SAP Center and the San Jose McEnery Convention Center just a short drive away. Book now and experience comfort and convenience at Extended Stay America - San Jose - Airport.

Important information:

Housekeeping service is offered every 7 days.

Please note that guests need to provide a valid credit card at check-in for payment.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SJC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.1
Based on 551 reviews
Cleanliness: 6.31
Service: 8.28
Location: 7.82
Room Quality: 7.27
Amenities: 7.3
Value for Money: 6.76
Food and Beverage: 5.81
Overall Experience: 7.28
E
Erica • extended_group • us
7
2026-05-28 • via Nuitee
K
Kevin.Carol • couple • us
4
2026-05-26 • via Nuitee
S
Steve • solo_traveller • us
7
2026-05-25 • via Nuitee
T
Thomas • couple • us
9
2026-05-24 • via Nuitee
P
Persephone • solo_traveller • us
9
Good place to stay at—would stay here again!
Pros:

Nice clean suite with kitchenette. Modern and spacious.

Cons:

Wish they provided dish soap

2026-05-19 • via Nuitee
C
Caroline • couple • us
1
Not comfortable and worst stay experience!
Pros:

Nothing! Bed is low and mattress felt like it was inflatable and kept rubbing against the bed and makes loud squeaky noises.

Cons:

Poor front lobby service.
No water in the morning. Elevator not working. My husband is handicapped and was forced to use the stairs from third to first floor. ADA Non-compliant for emergency situations.
Front desk did not inform guests of no running water and elevator not working

2026-05-19 • via Nuitee
R
Rigoberto • couple • us
3
The lock tour door did not work upon arrival,we were transferred to a different room hours after arrival,our tv did not
Pros:

It was clean

Cons:

Lock on the door didn’t work,we were transferred to a different room and had to move all of our belongings at 12am,tv did not work

2026-05-17 • via Nuitee
S
stacy • couple • us
1
Didn’t stay hopeful for a refund
Pros:

Nothing

Cons:

Absolutely filthy, my room was discussing sheets dirty with stains and hair !!!
Room had a dirty smell

2026-05-12 • via Nuitee
M
Marquesha George • solo_traveller • us
8
Decent for a short stay
Pros:

Nice room setup.

Cons:

The bed was small and very uncomfortable.

2026-05-11 • via Nuitee
Y
Yansi • couple • us
1
2026-05-11 • via Nuitee
N
Nedra • family_with_children • us
9
The stay was wonderful i will come back to stay at the hotel.
Pros:

The area was nice. The staff were friendly and helpful. The room was clean and neat. The price of the room was fantastic.

Cons:

no complaints

2026-05-09 • via Nuitee
M
Monique • solo_traveller • us
1
2026-05-08 • via Nuitee
D
Dylan • couple • us
7
2026-05-08 • via Nuitee
B
Bianca • couple • us
7
2026-05-07 • via Nuitee
C
Cesar • couple • us
7
2026-05-07 • via Nuitee
J
Joseph • solo_traveller • us
7
It was pretty much ok!
Pros:

The room was pretty. And clean. I was able to have my two small dogs with me which is mandatory for me. The kitchen area was pretty cool. Would have been cooler if there wrte anything to cook with eat with or fmdrink out of. But I used the fridge and microwave.

Cons:

The front desk guy was efficient. But ive worked in hotels before abd I woukd have been fired for looking so disheveled. He wasnt rude but he was also not friendltmy at all. .I was given a room. On the 4th floor and the e l evator didnt work tge whole time I was there. Carrying bags and 2 goes on leashes up 8 flights of stairs was a challenge. And although my room was clean I noticed the same canfmdy wrappers in the hallway when I checked out that were there warmer I checked in two days before. But the room was clean. I paid 200 for 2 nights. Thsts a decent price sio I wont nit pick anymore.

2026-05-05 • via Nuitee
A
anabel • solo_traveller • us
6
2026-05-05 • via Nuitee
M
Maria • solo_traveller • us
9
2026-05-05 • via Nuitee
N
navya • solo_traveller • in
8
2026-04-28 • via Nuitee
S
Soboleva • extended_group • us
10
2026-04-28 • via Nuitee