Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Soundproof rooms
Non-smoking throughout
Fire extinguishers
Smoke alarms
CCTV outside property
See all facilities

Review Highlights

Pros:
Clean rooms
Convenient location
Nice staff
Cons:
Poor customer service
Lack of amenities
Uncleanliness

Categories

Cleanliness
7.83
Several reviews pointed out cleanliness issues, including dirty items and lack of basic facilities.
Service
8.8
Customer service complaints regarding front desk staff, while some positive comments about staff friendliness exist.
Location
10
Convenient location close to the city, mentioned positively by multiple guests.
Room Quality
8.34
Issues reported with room facilities like cold temperatures and broken items, yet some guests found their rooms acceptable.
Amenities
6.79
Complaints about lack of water and basic amenities, additionally no breakfast offered.
Value for Money
9.82
Some guests felt they got what they paid for, although others found it overpriced.
Food and Beverage
6.78
No breakfast provided and limited in-room coffee; overall dissatisfaction.
Overall Experience
8.83
Mixed feelings; while there were some positive experiences, major issues led to disappointment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-19 08:43

Property Description

Modern Accommodations
Philly Inn & Suites offers air-conditioned rooms with flat-screen TVs, ensuring a comfortable stay for guests. Some units even boast stunning city views and luxurious amenities like a private bathroom with a bath and hairdryer.

Convenient Location
Located in the vibrant West Philadelphia district, the hotel is just a short distance from popular attractions such as Mann Center for Performing Arts, Philadelphia Zoo, and Philadelphia Museum of Art. Guests can easily explore the city with the help of the hotel's knowledgeable reception staff.

Great Connectivity
Stay connected with complimentary WiFi throughout the property. For added convenience, private parking is available for a fee. With proximity to Temple University and Philadelphia International Airport, Philly Inn & Suites is the ideal choice for both leisure and business travelers.

Experience comfort and convenience at Philly Inn & Suites - book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PHL

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 10 per day.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 3219 reviews
Cleanliness: 7.83
Service: 8.8
Location: 10
Room Quality: 8.34
Amenities: 6.79
Value for Money: 9.82
Food and Beverage: 6.78
Overall Experience: 8.83
Y
Yvonne M • couple • us
8
Pros:

The location worked well for me, although I prefer being able to walk to restaurants. Fortunately, there were many restaurants near our stay.

2026-06-13 • via Nuitee
C
Clara • couple • us
8
A very good deal for the price.
Pros:

Although it’s not downtown Philadelphia, it is near a trendy fun neighborhood. The rooms are spotless clean and comfortable. We came for a spring regatta and hotel is 15 minutes away by car.

2026-06-12 • via Nuitee
Y
Yacob • solo_traveller • us
10
2026-06-12 • via Nuitee
S
Smith • solo_traveller • us
10
2026-06-11 • via Nuitee
K
Kline • solo_traveller • us
7
Pros:

The convenience of retail and dining all around the hotel. The folks running the place were very nice. The interior decor ranges from Really? To Why not?

Cons:

Old hotel, within a very thin walls.

2026-06-10 • via Nuitee
R
Raina Kilson • solo_traveller • us
10
2026-06-09 • via Nuitee
T
Tracy • couple • us
7
Pros:

Front desk staff was excellent!!

Cons:

Sheets on the bed had a few stains. Ceiling in room needed a better cleaning.

2026-06-09 • via Nuitee
D
Dennis • solo_traveller • us
3
2026-06-09 • via Nuitee
T
Todd • extended_group • us
1
Dont stay here.
Pros:

nothing. we didnt stay and just took the loss for two rooms.

Cons:

We ended up not staying because the area is very dangerous and the parking lot was open with shady people everywhere.

2026-06-08 • via Nuitee
N
Nicole • solo_traveller • us
9
It was a pleasant stay. The gentleman who checked me in was very nice and very helpful.
Pros:

Property was nice and clean. Smelled amazing as you walk in.

Cons:

I didn’t care for the location. Hard pulling into the property due to being on a busy street. The parking “garage” is very small for the amount of rooms the hotel holds. Had to park on the street one night due to no parking left.

2026-06-08 • via Nuitee
M
Michael G • couple • us
8
Everything is good
Pros:

Everything was as expected, though l like rooms with more natural sunlight

2026-06-06 • via Nuitee
D
Damien • solo_traveller • us
4
2026-06-06 • via Nuitee
C
Crystal • solo_traveller • us
8
2026-06-05 • via Nuitee
C
Crystal • solo_traveller • us
8
Opinion
Pros:

Location.

Cons:

Not enough cable channels. No working desk in room, coffee maker and trash can in bathroom for the price "everyone equally" are paying.

2026-06-04 • via Nuitee
B
Brian J • couple • us
8
Everything was fine
Pros:

The stay was enjoyable,although i prefer larger work desks

2026-06-04 • via Nuitee
S
shirley • couple • us
1
I would recommend this place to the homeless.
Pros:

Nothing!

Cons:

We had a clogged sink and when we reported it we were told not to use it and to use the tub to wash our faces and brush our teeth.

2026-06-04 • via Nuitee
C
Crystal • solo_traveller • us
7
Opinion
Pros:

Convience.

Cons:

Not enough cable channels to select from... should have "Roku" a "better" , cheaper choice. No working desk in room, should be in "every" room, for the "same" price as all other rooms, and no "coffee maker" either, nor "trash basket" in bathroom. Every room should have the same, for the "same" price, customers are "all" paying...other than that...no complaints

2026-06-04 • via Nuitee
W
williams • couple • us
10
2026-06-03 • via Nuitee
T
Tonet • couple • us
7
2026-06-02 • via Nuitee
A
Alyssa • couple • us
7
Great location, staff, and potential. Needs SERIOUS upgrade.
Pros:

I loved the location! It’s walking distance from the Belmont Plateau (where Will Smith shot his music video for “Summertime”), a $20 Lyft/Uber from Center City and 30th St Station, across the street from a nice stroll along the water, AND around many stores. Philadelphia was crowded during my stay and tourists were desperate for hotel rooms, though this place was full, the man at the front desk was calling around to hotels in an effort to help whoever needed a place to stay.

Cons:

It needs a major upgrade. I definitely checked for bed bugs when I got there, nothing to report. The beds were uncomfortable and there weren’t closets, just hooks. It seems like the only upgrade this place has gone under since 2010 are Smart TVs. It’s a shame because this place has too much character and potential for there to be issues like raggedy towels or chipped paint.

2026-06-01 • via Nuitee