Paid
Children allowed

Facilities

Self parking (surcharge)
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly, responsive staff with 24/7 front desk (specific praise for housekeeping staff)
Many guests found rooms clean and the property well-kept
Convenient location close to downtown, synagogue, shops and restaurants
Quiet and comfortable for several guests; comfortable beds reported
Parking available nearby
Cons:
Inconsistent room maintenance: broken furniture, radiator cover falling, things broken in elevator/rooms
Some guests reported rooms that were very dirty on arrival
Occasional strong odors (marijuana/heavy smells) in halls/entrance
Limited amenities (no smart TV, no washcloths, no/limited breakfast) and basic luggage facilities
Price concerns relative to maintenance and offerings

Categories

Cleanliness
7.5
Mixed reports: several guests praised exceptionally clean rooms and 24/7 desk keeping areas tidy, but there are strong negative reports describing rooms as disgusting, dirty on arrival and occasional lingering smoke/marijuana smells.
Service
10
Generally very positive: multiple mentions of friendly, accommodating staff, 24/7 front desk coverage and quick responses (specific praise for housekeeping staff such as 'Marisol'). A few communication lapses were reported but overall staff performance is a clear strength.
Location
9.4
Mostly positive: several guests noted convenience to downtown, a nearby synagogue, shops and restaurants within walking distance; one review mentioned the surrounding area felt less safe, but proximity to points of interest is frequently praised.
Room Quality
7
Mixed to negative: some found beds comfortable and rooms acceptable, but numerous reports of broken furniture (drawers, radiator cover), old fittings and accessibility issues (bathroom door too narrow for wheelchair) indicate room maintenance problems.
Amenities
7.5
Underwhelming: guests noted lack of some expected amenities (no smart TV, no washcloths, no on-site breakfast for some), oddities like a grocery cart used for luggage; parking nearby was a plus for some.
Value for Money
7
Concerns about price vs. offering: multiple guests commented price was too high given maintenance and amenity issues, though a few found the rate acceptable for location and service.
Food and Beverage
8.2
Not substantially mentioned in reviews; no consistent on-site F&B feedback (some guests used nearby restaurants). Assigned the target overall rating.
Overall Experience
9
Leans positive: many guests reported feeling safe, found staff helpful and the property clean; however, isolated but serious negative experiences (very dirty rooms, loud disturbances, odors) tempered some stays. Overall more positive than negative for most guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-10-15 03:12

Property Description

Modern Accommodations
Philly Inn & Suites offers air-conditioned rooms with flat-screen TVs, ensuring a comfortable stay for guests. Some units even boast stunning city views and luxurious amenities like a private bathroom with a bath and hairdryer.

Convenient Location
Located in the vibrant West Philadelphia district, the hotel is just a short distance from popular attractions such as Mann Center for Performing Arts, Philadelphia Zoo, and Philadelphia Museum of Art. Guests can easily explore the city with the help of the hotel's knowledgeable reception staff.

Great Connectivity
Stay connected with complimentary WiFi throughout the property. For added convenience, private parking is available for a fee. With proximity to Temple University and Philadelphia International Airport, Philly Inn & Suites is the ideal choice for both leisure and business travelers.

Experience comfort and convenience at Philly Inn & Suites - book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PHL

Location

Guest Reviews

8.2
Based on 3275 reviews
Cleanliness: 7.5
Service: 10
Location: 9.4
Room Quality: 7
Amenities: 7.5
Value for Money: 7
Food and Beverage: 8.2
Overall Experience: 9
A
Albert • couple • us
8
It was quite and comfortable
Pros:

It was quite and comfortable

2026-09-18 • via Nuitee
C
CASHMERE • couple • us
6
It was nice in quiet and may actually go again .
Pros:

I did like that it was quiet. And very clean. Friendly staff, as well as funny. Neighborhood had things in walking distance to do like getting nails done. Go to the art store for art supplies etc. Even had goof restaurants nearby.

Cons:

I didn't like the pressure in the shower was very poor. And all the dressers in my room were broken. As well as all the rules. However I did believe with the rules was because the pass guest so I'm too mad about it.

2026-09-17 • via Nuitee
C
Chris • solo_traveller • us
3
2026-09-12 • via Nuitee
T
Torrado • solo_traveller • us
9
Pros:

Estaba limpio y no olia a humo

Cons:

aunque en los pasillos es muy diferente habia olor a marihuana

2026-09-11 • via Nuitee
D
Douglas • solo_traveller • us
1
Didn't like it
Pros:

I didn't stay in left right after I check in o couldn't get a refund

Cons:

Everything

2026-09-07 • via Nuitee
B
brandon • couple • us
10
Would definitely stay here again
Pros:

How clean it is and how nice the staff are.

Cons:

Nothing

2026-09-07 • via Nuitee
L
Lawton • couple • us
6
2026-09-07 • via Nuitee
J
Jamil • solo_traveller • us
10
Pros:

Clean Sleep area, clean bathroom with good water pressure, a/c worked , good television channels.

Cons:

Front parking should strictly be guest handicap/disabled parking only!! 2 designated spots are just not enough! All cars parked in front should have a phone number & room attached to them or risk getting towed!!

2026-09-06 • via Nuitee
Y
Yoon • couple • us
2
2026-09-06 • via Nuitee
J
Jovan • family_with_children • rs
5
2026-09-01 • via Nuitee
L
Liviu • solo_traveller • us
10
2026-08-27 • via Nuitee
S
shaya • solo_traveller • us
3
Pros:

It has the elevator and the gas station next door that sell really good chicken

Cons:

When you first walk in it smell like fart and they have a portal but they don't use it you still got to show your ID instead of them scanning the QR code that it provides in the portal and the room was not up to my standards like things were broken it stink the wallpapers peeling off the room was hot as ever the air conditioning work properly the bed was broken at one point in time this hotel had one of the best rooms around now and then went downhill I would not be staying here again

2026-08-21 • via Nuitee
Y
Yadaray • solo_traveller • us
10
2026-08-21 • via Nuitee
Y
Yadaray • solo_traveller • us
10
2026-08-21 • via Nuitee
Y
Yadaray • solo_traveller • us
10
2026-08-21 • via Nuitee
T
Taryn • couple • us
1
Pros:

Dirty
Old
Smelly
Unsafe

Cons:

Everything g

2026-08-11 • via Nuitee
C
Christena • couple • us
7
Value was ok.
Pros:

Location was good, on bus route.
Front desk guys were great.

Cons:

Vending machine didn’t offer any water. Pillows were not very comfy. The staff didn’t know where to find more coffee cups for our room. Only one elevator worked and it made very loud thunk at the 3rd floor.

2026-08-10 • via Nuitee
J
Joseph • family_with_children • us
8
It was good
2026-08-10 • via Nuitee
M
Michael • solo_traveller • us
8
2026-08-10 • via Nuitee
F
Fedorova • extended_group • ca
5
Pros:

We book for one night, the staff was super nice. The free parking is a plus. The distance from the National museum of Fine arts is a 13 min drive and 15 min away form downtown. Overall, it's a great choice, and there is a big mall in front you can do your groceries.

Cons:

Unfortunately, the noise was terrible. The room next door was having a full-on party—complete with speakers, screaming, and running in the hallway until 4 a.m. I started calling reception at 1 a.m., but nobody ever answered. I didn't feel safe leaving my room to go downstairs. In the morning, I let the staff know; while they were very apologetic, they didn't offer any compensation. I have been in contact with Booking.com and still haven't received a resolution. It's fairly not a cheap night and coudn't even sleep and needed to drive home in the am for 10hours with 2 hours of sleep in me.

2026-08-09 • via Nuitee