Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Lift / Elevator
Soundproof rooms
See all facilities

Review Highlights

Pros:
Clean rooms
Convenient location
Nice staff
Cons:
Poor customer service
Lack of amenities
Uncleanliness

Categories

Cleanliness
7.83
Several reviews pointed out cleanliness issues, including dirty items and lack of basic facilities.
Service
8.8
Customer service complaints regarding front desk staff, while some positive comments about staff friendliness exist.
Location
10
Convenient location close to the city, mentioned positively by multiple guests.
Room Quality
8.34
Issues reported with room facilities like cold temperatures and broken items, yet some guests found their rooms acceptable.
Amenities
6.79
Complaints about lack of water and basic amenities, additionally no breakfast offered.
Value for Money
9.82
Some guests felt they got what they paid for, although others found it overpriced.
Food and Beverage
6.78
No breakfast provided and limited in-room coffee; overall dissatisfaction.
Overall Experience
8.83
Mixed feelings; while there were some positive experiences, major issues led to disappointment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-19 08:43

Property Description

Modern Accommodations
Philly Inn & Suites offers air-conditioned rooms with flat-screen TVs, ensuring a comfortable stay for guests. Some units even boast stunning city views and luxurious amenities like a private bathroom with a bath and hairdryer.

Convenient Location
Located in the vibrant West Philadelphia district, the hotel is just a short distance from popular attractions such as Mann Center for Performing Arts, Philadelphia Zoo, and Philadelphia Museum of Art. Guests can easily explore the city with the help of the hotel's knowledgeable reception staff.

Great Connectivity
Stay connected with complimentary WiFi throughout the property. For added convenience, private parking is available for a fee. With proximity to Temple University and Philadelphia International Airport, Philly Inn & Suites is the ideal choice for both leisure and business travelers.

Experience comfort and convenience at Philly Inn & Suites - book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PHL

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 10 per day.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 3247 reviews
Cleanliness: 7.83
Service: 8.8
Location: 10
Room Quality: 8.34
Amenities: 6.79
Value for Money: 9.82
Food and Beverage: 6.78
Overall Experience: 8.83
W
W. solo_traveller us
8
Pros:

The staff was super friendly and helpful at check in.

Cons:

The building is older so the elevator was small. I have issues with tight spaces. And all of the dresser drawers kept opening, I'm assuming its because the building is on a slant...kinda creepy.

2026-07-22 via Nuitee
D
Dickson couple us
7
2026-07-22 via Nuitee
C
Caroline solo_traveller us
6
Pros:

Decent distance from the airport. Everything else was booked due to all the flight delays cancellations.

Cons:

The fact that I had to call the front desk because my daughter was too afraid to go in because there was a herd of people blocking the entrance who were at a party in the ballroom.

2026-07-20 via Nuitee
C
Cynthia couple us
7
Not bad for an emergency stay
Pros:

Clean

Cons:

Location

2026-07-20 via Nuitee
D
David solo_traveller us
5
2026-07-15 via Nuitee
D
Daniel solo_traveller us
6
Funky with pros and cons.
Pros:

Very cleanand quiet at a pretty good price. Very unusual/funky atmosphere and decor (pro AND con). Large drawer unit for clothing (but no closet). Huge TV but only with streaming - no local/network. Beds were quite firm but fairly comfortable.

Cons:

Question emailed 2 weeks prior about transportation options to local event went unanswered. Front desk staff was devoid of personality and not knowledgeable about the area (food, shopping, etc). Unusual room set up and decor (see pix) with no chair at desk and odd sitting area with uncomfortable chair. NO closet - just a coat rack and a couple hangers. Lighting and outlets could be better or more plentiful. Bathroom has NO towel bars or hooks of any kind. Towels are the most basic, minimal type and qty. Water pressure is non-existent. Toiletries are very basic (cheap soap and ok shampoo). Coffee maker (Keurig) in room but no food/breakfast.

2026-07-15 via Nuitee
Y
Yadaray couple us
10
2026-07-14 via Nuitee
Y
Yadaray couple us
10
The greatest
Pros:

All super good and excellent service

2026-07-14 via Nuitee
O
Ornella extended_group it
6
2026-07-13 via Nuitee
J
Jamal couple us
8
2026-07-12 via Nuitee
C
Carlson couple us
1
2026-07-12 via Nuitee
W
William solo_traveller us
3
Unsatisfied
Pros:

???

Cons:

Room was hot

2026-07-08 via Nuitee
J
Jessyca extended_group us
2
This place is good if you are desperate.
Pros:

I thought the decor was pretty and colorful.

Cons:

The AC was not working and it was incredibly hot in our room. The fan staff brought up did nothing to help with the heat. The bathroom was dirty. When I left I saw a cockroach on the desk. When I wanted to check out, I waited and staff never came to the desk. I called the number that was left on the desk but got no answer.

2026-07-06 via Nuitee
E
Erica solo_traveller us
1
Philly bed bugs
Pros:

Nice spacious room, loved relaxing in the tub, nice large TV

Cons:

BED BUGS

2026-07-06 via Nuitee
D
Dustin solo_traveller us
10
A wonderful independent property!
Pros:

This is a wonderful independent hotel. I had to book with them at the last minute after another hotel messed up my reservation. Rooms were scarce in Philly due to the July 4th holiday and World Cup games.

The first room I was given had a problem with the air conditioner. The hotel staff cheerfully moved me to a different room. The room was clean, and the facilities were nice for this price. When I return to Philadelphia, I will definitely book with them again if they are available.

Cons:

The hotel location is pretty far from most city attractions. None the less, it’s a great facility.

2026-07-06 via Nuitee
S
Steven solo_traveller us
4
Never again.
Pros:

What I liked was the clean room and the customer service.

Cons:

Where to begin? As soon as I walked into the lobby, my first impression was this was a sleezy hotel based on the customers that was booked for the night. Also, as soon as I walked into my room, the first thing I noticed was the smell of cigarettes. The room was clean, but for the love of God, the smell was horrible.

2026-07-05 via Nuitee
D
Drew solo_traveller us
7
This place got me through the night alright. You almost get what you pay for.
Pros:

The bathroom had been recently updated and fully functional. The TV was large and they didn't have the modern UI, it was good ol' regular cable TV. For the short time I had a signal. 😒 I was able to pay at check-in, which was nice. Free parking in back. Close to the Art Museum.

Cons:

Old, former office building perhaps? Desperately in need of modernization. Visited during the Heatwave of 2026, the room A/C was NOT up to the task of cooling the room. I slept sideways on the bed in front of the A/C unit, just to be able to sleep in the heat. Not your fault, not my fault either.

2026-07-04 via Nuitee
A
Arnaldo couple us
10
2026-07-04 via Nuitee
R
Ronald couple us
6
2026-07-02 via Nuitee
D
Dan couple us
9
Pros:

Good location For Stay

2026-06-29 via Nuitee