Claridge's, Maybourne

Hotels
Maybourne Hotel Group
9.5 (740 reviews)
41 - 43 Brook Street , London , gb

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Amazing staff service
Excellent location
Delicious food and beverage options
Cons:
Issues with check-in process
Expensive accommodations

Categories

Cleanliness
9.18
Rooms are big, clean and have everything you could wish for.
Service
9.95
Staff are amazing, can't do enough for you, impeccably service and attention to detail.
Location
9.69
Excellent location, very elegant and beautiful hotel.
Room Quality
9.54
Very nice room with all that expected and more, special touches for anniversaries.
Amenities
9.67
Delicious breakfast, superb dinner, and outstanding health facilities.
Value for Money
9.13
Pricey but worth every penny, delivered at every level.
Food and Beverage
9.18
Beautiful breakfast and superb dinner offerings.
Overall Experience
9.65
Fabulous stay, it was one of the best hotel experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:17

Property Description

Luxurious Accommodations
Indulge in spacious and sumptuously furnished rooms at Claridge’s, each featuring a luxury marble bathroom and tranquil courtyard views. Enjoy the convenience of free Wi-Fi accessible via an infra-red keyboard from the TV.

Exquisite Dining Options
Savor a contemporary menu in the elegant Art Deco setting of The Reading Room or sip on unique spirits and ‘30s-inspired cocktails at the stylish Fumoir. Don’t miss the renowned afternoon teas served in the grand foyer, offering a wide selection of teas and delectable pastries.

Wellness and Recreation
Unwind at the modern gym with glass columns and a juice bar on the 6th floor, or pamper yourself with relaxing spa treatments at the luxurious treatment rooms. Explore nearby Hyde Park and the vibrant shopping destinations of Oxford Street and Bond Street just minutes away.

Experience sophistication and luxury at Claridge’s - book your stay now!

Important information:

Baby cots are upon request and need to be confirmed by the hotel.

Please note that guests staying for 7 nights or more will be required to pay a deposit.

Discounts can only be applied once per stay, back-to-back stays within a 24-hour period are considered one stay.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs GBP 63 per day.

Location

Property Video

Guest Reviews

9.5
Based on 740 reviews
Cleanliness: 9.18
Service: 9.95
Location: 9.69
Room Quality: 9.54
Amenities: 9.67
Value for Money: 9.13
Food and Beverage: 9.18
Overall Experience: 9.65
D
David couple gb
10
2026-06-06 via Nuitee
H
Hani couple gb
10
Pros:

History. Refurb

Cons:

Nothing

2026-06-04 via Nuitee
H
Hedda family_with_children za
10
Incredible
Pros:

An amazing stay thank you

2026-06-01 via Nuitee
N
Nicola family_with_children gb
10
2026-05-26 via Nuitee
U
Ullar couple ee
10
2026-05-24 via Nuitee
J
John family_with_children je
1
Wedding venue
Cons:

Vast difference in rooms within a category. Check to make sure you get what you have booked. Don’t be duped with the “upgraded” room. Poor rooms in the higher category are much worse than the average in the category you have booked.
The new extentions have included more function rooms and has changed the hotel into a wedding venue that also takes over the public spaces. Crowds of people smoking and vaping outside the main entrance to the hotel in various states of undress. Beware!!

2026-05-19 via Nuitee
K
Kate couple gb
6
Stay at the Corinthia instead
Pros:

Unfortunately the negatives outweighed the positives for our experience, but what I did like were the comfortable beds, good-sized shower and excellent water pressure, location of the hotel, and the unlimited sandwiches/scones served at afternoon tea.

Cons:

I really wanted to love Claridge’s. I had been wanting to stay here for years and finally used our babymoon as the perfect opportunity for a weekend getaway (we usually stay at the Corinthia). It’s disappointing to say how many negatives we have after spending so much on a room for a weekend. Firstly, I requested a pregnancy pillow in the room, but didn’t end up using it as it was covered in stains and had obviously never been washed. We went to Claridge’s afternoon tea and again were disappointed. The food was very tasty but we were sat near the till and spent our whole tea listening to the staff bickering over some drama between each other. Then again we had breakfast in the same restaurant and the waiter forgot multiple parts of our order and we had to keep following up for missing items. One final point (which to be fair is both a negative and positive) to comment on relates to our 2nd night in the hotel when we made a noise complaint at 10pm. We were on our babymoon so came to the hotel for a relaxing wholesome weekend. Turns out our room was above the function centre a few floors down and there was a wedding DJ playing music. The night manager was very polite and moved us to a brand new room around 10:30pm for the night to sleep in. Whilst we were appreciative of finally being able to get some rest, given we paid close to £900 a night for the room, it would have been nice to be given a voucher for breakfast the next day. After checking out we were emailed a voucher offering us a complimentary upgrade on our NEXT stay, but with this many disappointing experiences for a ~£900 a night room, we will be staying at the Corinthia instead.

2026-05-19 via Nuitee
O
Or solo_traveller gb
10
2026-05-13 via Nuitee
J
John couple ie
10
2026-05-12 via Nuitee
C
Claire couple gb
10
A perfect stay in London
Pros:

The staff are fantastic and can not do enough for you. Very welcoming and excellent attention to detail.

Cons:

Everything was perfect.

2026-05-12 via Nuitee
V
Vicki couple ca
9
2026-05-09 via Nuitee
C
Candace couple za
10
2026-05-06 via Nuitee
F
Faizaan family_with_children za
10
2026-05-05 via Nuitee
M
Mark couple gb
10
Fantastic in every way
Pros:

Best hotel in London by a country mile

2026-04-26 via Nuitee
O
O'Leary couple ie
6
2026-04-24 via Nuitee
M
Maria couple at
9
Afternoon tea ein must have , Hotel 1A
Pros:

Schönes neu renoviertes Zimmer
Hotel sehr stilvoll u hat den alten Flair

2026-04-23 via Nuitee
N
Nadia couple it
10
2026-04-23 via Nuitee
J
Jan solo_traveller dk
10
2026-04-22 via Nuitee
A
Asude couple tr
1
It is WAIST of money
Pros:

Konumu ve kahvaltısı iyi

Cons:

4 aile otelde konaklama yaptık. Otele giriş yaptığımız andan çıkış anına kadar problemler yaşadık. Erken checkin talep etmemize rağmen bize engelli odasını önerdiler. Arkadaşımın odasını kendisine sormadan eşyalarını otel çalışanları toplayarak oda değişikliği yaptılar. Arkadaşım odasının kapısı açılmayınca resepsiyona gidiyor ve orada odasının değiştirildiğini öğreniyor. Kendilerinden habersiz ve izinsiz arkadaşımın eşyalarına dokunuyorlar. Kardeşimin odasında kahve makinesi yoktu resepsiyonu arayıp sorduğunda ise her odada olmayacağını talep etmesi gerektiğini söylediler. Ancak rezervasyon bilgilerinde kahve makinesi odanın özelliklerinde vardı. Otelin çalışanları ve resepsiyon görevlileri ne yazıkki kaba ve bilgisiz insanlar. Otelin sadece ismi var hizmet beklemeyin. Paranızı çöpe atmak istiyorsanız rezervasyon yapabilirsiniz.

2026-04-21 via Nuitee
D
Dr. Dirk couple de
10
2026-04-21 via Nuitee