The Berkeley, Maybourne

Hotels
•
Maybourne Hotel Group
8.9 (365 reviews)
Wilton Place, Knightsbridge , London , GB

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Lovely rooms
Good amenities
Cons:
Cleaning issues in bathroom
Service inconsistency at breakfast
Delayed check-in

Categories

Cleanliness
7.93
One review mentioned a bad odor from the bathroom, affecting the overall perception of cleanliness.
Service
9.4
Overall sentiment about the staff was very positive, with several mentions of their friendliness and attentiveness.
Location
9.44
Multiple reviews praised the excellent location, ideal for exploring central London.
Room Quality
8.89
Rooms were described as lovely with refined amenities, despite some issues with a specific room.
Amenities
8.92
Amenities were generally well-received, particularly the rooftop pool.
Value for Money
8.38
No specific sentiment mentioned; rated slightly lower to balance overall scores.
Food and Beverage
8.93
Breakfast options received praise, though some observations about inconsistent service were noted.
Overall Experience
9.3
General sentiment across reviews indicated a very positive overall experience in a lovely hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:17

Property Description

Luxurious 5-Star Hotel in Knightsbridge

Award-Winning Dining Experience: Indulge in exquisite cuisine at Marcus Wareing at The Berkeley, a Michelin-starred restaurant offering a culinary journey like no other. The Collins Room also awaits with its award-winning fashion-themed afternoon tea, a delightful experience for guests.

Elegant Accommodations: The Berkeley boasts fine Italian marble bathrooms and luxurious fabrics in its bedrooms, ensuring a blend of comfort, style, and opulence for a restful night's sleep. Each room is designed to provide a beautiful and relaxing retreat for guests.

Prime Location and Amenities: Situated just a short stroll from Hyde Park and Harrods, this hotel combines 5-star luxury with an excellent location. With a spa, fitness centre, and free WiFi, The Berkeley offers a perfect blend of relaxation and convenience for your stay.

Book your stay at The Berkeley today for an unforgettable luxury experience in Knightsbridge.

Important information:

Please be advised that any extra beds can be added to Deluxe King Bedded rooms only. Superior King Bedded rooms cannot accommodate additional beds.

Baby cots are upon request and need to be confirmed by the hotel.

Please note that guests staying for 7 nights or more will be required to pay a deposit.

Discounts can only be applied once per stay, back-to-back stays within a 24-hour period are considered one stay.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Mon, Oct 5, 2026 until Mon, Apr 5, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Location

Property Video

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Ramp Angle: 12
  • Entrance Type: Electric
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.9
Based on 365 reviews
Cleanliness: 7.93
Service: 9.4
Location: 9.44
Room Quality: 8.89
Amenities: 8.92
Value for Money: 8.38
Food and Beverage: 8.93
Overall Experience: 9.3
P
Patricia • couple • br
10
An unforgettable birthday experience with truly exceptional service. ❤️
Pros:

Our stay at The Berkeley was truly exceptional and became one of the most memorable hotel experiences we have ever had.

We came to celebrate my 34th birthday, and from the moment we arrived, we were treated with such warmth, generosity and attention to detail. We were incredibly surprised with a beautiful upgrade to the Knightsbridge Pavilion Penthouse, which was absolutely breathtaking. The space, the terrace, the beautiful interiors and every little detail made the experience unforgettable.

What made our stay even more special, however, was the service. A very special thank you to Sophia, who went above and beyond for us throughout our stay. She was genuinely kind, attentive and thoughtful, arranging beautiful birthday touches and helping us with everything we needed. She made us feel incredibly welcome and cared for, and she is a huge credit to The Berkeley.

We loved the experience so much that we decided to extend our stay for another night, and once again she did everything she could to make it possible for us to remain in the same Penthouse.

I left The Berkeley feeling incredibly grateful. It wasn’t simply a luxurious hotel stay; it became a beautiful memory that I will always associate with my 34th birthday.

Thank you to the entire team, and especially to Sophia for making it so unforgettable. We will absolutely be back. ❤️

2026-09-16 • via Nuitee
H
Hlubucek • solo_traveller • au
10
Excellent!
Pros:

The staff were incredibly friendly and helpful.

2026-09-12 • via Nuitee
F
Fabio • solo_traveller • it
10
Bravi all’accoglienza e la spa . Bravo andrea
Pros:

Servizio camere spa colazione

2026-09-10 • via Nuitee
C
Charles • couple • gb
10
Amazing!
Pros:

The Spa was amazing. The staff were so helpful and friendly!

Cons:

What’s not to like. A truly lovely hotel!

2026-09-08 • via Nuitee
D
Duncan • solo_traveller • gb
10
Pros:

Everything. They treat you like you're the only guest. I loved staying there

Cons:

Nothing

2026-09-06 • via Nuitee
R
Rhiannon • couple • mt
8
Great breakfast, staff and location. Not worth splurging on a bigger room.
Pros:

I went for a junior suite and it was very large. The bed was huge and the bathroom was beautiful. Breakfast was amazing, you had a choice of restaurant and I'm very happy that even the fancy pastries were included. Staff were lovely and really encouraged you to make the most of breakfast. Food was great. I liked the little cakes / pastries they left in the suite at turndown. Dyson hair dryer was appreciated in the room. Location is fantastic.

Cons:

There was nothing really wrong, but for me it just wasn't worth the price. A standard room would have been significantly cheaper and all you lose is a few sq metres. I'd expect a bit more to be included. I also didn't like the bedframe. It had this wooden floating type frame and I hit my leg on it every time I got in and out. Very painful. I would stay again, but in a standard room.

2026-08-29 • via Nuitee
A
Assaur Abdallah • couple • lv
10
2026-08-26 • via Nuitee
M
Mubarak • family_with_children • es
10
2026-08-22 • via Nuitee
C
Catherine • solo_traveller • ch
6
2026-08-21 • via Nuitee
A
Alexandra • family_with_children • de
9
2026-08-21 • via Nuitee
J
Jose • couple • hk
10
It’s an excellent place
Pros:

Everything

Cons:

A bit expensive but good

2026-08-19 • via Nuitee
H
Holly • couple • gb
10
2026-08-13 • via Nuitee
V
Vanessa • solo_traveller • pt
10
Pros:

Location, restaurants and the room

2026-08-11 • via Nuitee
O
Oleg • family_with_children • es
5
2026-07-24 • via Nuitee
J
Josje • family_with_children • nl
9
Heerlijke locatie bij Hyde Park, prachtige kamers,oog voor detail, veel leuke restaurantjes/cafeetjes in de buurt!
Pros:

Mooie uitvalsbasis direct aan Hyde Park en vlakbij de metro. Prachtige kamers, goddelijke bedden. Vriendelijk personeel. Oog voor detail.
Leuke buurt met sfeervolle restaurantjes/cafés.

Cons:

Het is een vrij grootschalig hotel met veel restaurants/faciliteiten, kan daardoor wat ‘massaal’ overkomen.

2026-07-20 • via Nuitee
T
TERESA • solo_traveller • pt
10
Pros:

Da excelência do serviço!

Cons:

Nada. Tudo excepcional!

2026-07-12 • via Nuitee
M
Michael • solo_traveller • gb
10
expensive but well worth it
Pros:

everything, especially the rooftop pool

Cons:

can't complain

2026-07-08 • via Nuitee
S
Sakeena Zehara ZARA • couple • gb
9
Pros:

All wonderful

Cons:

Pillows

2026-07-06 • via Nuitee
N
Natasha • couple • gb
10
2026-07-05 • via Nuitee
B
Brian • extended_group • ie
10
2026-07-05 • via Nuitee