Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Excellent food
Cons:
Poor customer service
Maintenance issues

Categories

Cleanliness
8.14
There were multiple issues reported regarding maintenance and functionality, including no hot water and non-working fireplaces.
Service
8.61
While the staff was mentioned to be friendly, there were significant issues with management's responsiveness and overall service quality.
Location
9.65
The location near Lake Louise and easy access to skiing was repeatedly praised.
Room Quality
9.1
Rooms were described as cozy and comfortable, although some complaints about size were noted.
Amenities
9.13
The pool, hot tub, and spa amenities received positive remarks, although some issues with service availability were noted.
Value for Money
8.59
General satisfaction was expressed, but issues with service may impact perceived value.
Food and Beverage
9.64
The dining experience was frequently highlighted as fantastic and out of this world.
Overall Experience
9.11
Guests enjoyed the ambiance and specific staff interactions, but multiple service issues affected overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 19:05

Property Description

Luxurious Accommodations
Indulge in a stay at Post Hotel & Spa, where each room is elegantly furnished with a wardrobe, safety deposit box, and some even boasting a private balcony. Enjoy the comfort of free toiletries and premium bed linen in every guest room.

Top-Notch Amenities
Relax and unwind with access to our fitness centre, indoor pool, and hot tub. Take advantage of our 24-hour front desk, shuttle service, room service, and complimentary WiFi throughout the property.

Prime Location for Outdoor Activities
Located in the picturesque Lake Louise, guests can immerse themselves in nature with hiking, skiing, and cycling opportunities. Make the most of your stay at Post Hotel & Spa by exploring the stunning surroundings and engaging in thrilling outdoor adventures.

Book now for an unforgettable experience at Post Hotel & Spa!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYC

Location

Guest Reviews

9
Based on 576 reviews
Cleanliness: 8.14
Service: 8.61
Location: 9.65
Room Quality: 9.1
Amenities: 9.13
Value for Money: 8.59
Food and Beverage: 9.64
Overall Experience: 9.11
M
MJ • extended_group • us
10
2026-09-18 • via Nuitee
A
Antonio • extended_group • br
10
Good memories forever.
Pros:

Beautiful building and excellent location. Very polite staff.

2026-09-17 • via Nuitee
D
Dominik • solo_traveller • de
8
Super Lage!
Pros:

Lage und Parkplatz direkt vor der Tür.

2026-09-15 • via Nuitee
D
Diana • couple • de
9
Wohlfühlhotel in toller Lage! Gerne wieder!
Pros:

Sehr freundliches, hilfsbereites Personal, die Lage, das Fitnesscenter, Annehmlichkeiten wie Obstkorb, tägliche Wasserflasche im Zimmer, kostenloser Parkplatz direkt am Hotel, kostenloser Shuttlebus zum Lake Louise, Frühstück absolut empfehlenswert, hatten eine Juniorsuite mit Balkon und traumhaften Ausblick!

Cons:

Die Zimmerausstattung schon etwas abgewohnt!

2026-09-13 • via Nuitee
A
Ana Vieira Branco • solo_traveller • pt
10
2026-09-12 • via Nuitee
K
KRISTY • couple • us
10
Great location in Lake Louise area. Just a few steps to the little village.
Pros:

A lovely hotel. Classy!

2026-09-12 • via Nuitee
C
Carly • couple • au
10
2026-09-11 • via Nuitee
V
Villads • extended_group • dk
9
2026-09-11 • via Nuitee
H
Haiying • couple • us
9
Comfortable stay with nice front desk services and cleaning services
Pros:

Clean and service is excellent

Cons:

Na

2026-09-10 • via Nuitee
C
Charlotte • solo_traveller • ch
7
2026-09-06 • via Nuitee
T
Teddi • couple • ca
5
Pros:

Food is excellent
Dining very nice

Cons:

Our room was in parking lot rail road side noisy at night
We could hear people taking in the next room
Warm 75 degrees in rooms opened window but train noise is load

2026-09-05 • via Nuitee
T
Teddi • extended_group • ca
6
Beautiful old hotel room by railroad need better sound barrier
Pros:

Food and restaurant excellent

Cons:

Room was on side by parking lot and railroad noisy at night. Had to open window as 75 degrees in room
Also walls thin could here people talking next store
Chairs in the pub sag

2026-09-05 • via Nuitee
V
Vivek • family_with_children • gb
7
Recommend for a stay in Lake Louise
Pros:

Location very nice.

Cons:

Had a bad experience with front house staff. Was dealt with promtly by the manager.

2026-09-04 • via Nuitee
F
Floyd • couple • us
9
2026-09-02 • via Nuitee
D
DANUT • solo_traveller • ca
9
Pros:

The fact they have a nice dinning and bar inside

Cons:

No air conditioning during our stay..we ask and they give us a fan

2026-09-02 • via Nuitee
M
Mordechai • couple • il
9
מלון וואוו אך לא זול
Pros:

המתקנים בחדר היו מעולים
מסעדת גורמה (לא זולה)
בריכה מקורה קטנה וג'קוזי אנשים נחמדים
מיקום המלון היה מעולה ניתן לצאת לטיולים רגליים
סביבת המלון מקסימה יש נחל שזורם בשטח המלון
חניה בשפע

Cons:

מלון לא זול - היינו באוגוסט
קיבלנו חדר הפונה לחניה ולא לנחל פחות נוף ויותר רעש (לא נורא)
לא היתה ציפית לשמיכה רק סדין מתחת ומעל השמיכה - מעט מסרבל את המצעים

2026-09-01 • via Nuitee
K
Katherine • extended_group • gb
9
Pros:

Amazing staff. Good location. Comfy beds. Foot and service at the outpost excellent.

Cons:

A little dated furniture wise but not out of keeping. Room a little dusty.

2026-08-30 • via Nuitee
G
george baldacchino • couple • mt
10
2026-08-29 • via Nuitee
A
Anna-Lena • extended_group • at
8
2026-08-26 • via Nuitee
K
Katy • couple • us
10
It was everything we needed
Pros:

Everything it’s cozy and warm

Cons:

Really there’s nothing to not like

2026-08-23 • via Nuitee