The Plettenberg Hotel

Hotels
9.4 (1042 reviews)
40 Church Street , Plettenberg Bay , za

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Outstanding service
Beautiful location
Great food quality
Cons:
Cleanliness issues
Value for money concerns
Room maintenance needed

Categories

Cleanliness
7.78
Some reviews mentioned issues with room cleanliness and tidiness.
Service
10
The staff were described as outstanding and helpful throughout the stays.
Location
10
Multiple reviews praised the hotel for its beautiful location and proximity to beaches.
Room Quality
9.08
Some rooms were noted as needing maintenance, but generally spacious and elegant.
Amenities
9.78
The hotel offers good amenities, though specific details were not extensively discussed.
Value for Money
8.78
Concerns were raised about the value compared to the quality of other hotels in the area.
Food and Beverage
10
The food and wine at the restaurant received high praises from multiple reviewers.
Overall Experience
9.78
Guests expressed a very positive overall experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 05:26

Property Description

Luxurious Accommodation
Experience a 5-star stay at The Plettenberg, where each of the 37 guest rooms is uniquely decorated and equipped with modern amenities, ensuring a comfortable and stylish retreat.

Spectacular Views and Relaxation
Indulge in the beauty of the rocky headland location, offering stunning vistas of the sea and mountains. Unwind by one of the two infinity pools or enjoy a rejuvenating treatment at the Fresh Wellness Spa, making your stay truly unforgettable.

Culinary Delights and Entertainment
Delight your taste buds at The Plettenberg Restaurant, serving delectable South African cuisine with panoramic views of Formosa Bay. End your day with a cocktail at Sandbar, the perfect spot to unwind and soak in the sophisticated ambiance.

Book your luxurious getaway at The Plettenberg now for a truly exceptional experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PBZ

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed. No extra charges.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for ZAR 1,350 per person per night when using an existing bed.
    Children from 3 years old to 12 years old stay for ZAR 1,350 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 1042 reviews
Cleanliness: 7.78
Service: 10
Location: 10
Room Quality: 9.08
Amenities: 9.78
Value for Money: 8.78
Food and Beverage: 10
Overall Experience: 9.78
E
Erick family_with_children id
8
2026-06-20 via Nuitee
M
MKMike couple gb
9
Luxurious base for a stay in Plettenberg
Pros:

The hotel location on top of the cliffs overlooking the sea is great. The hotel is well fitted out and the rooms spacious and very comfortable. Early morning tea or coffee brought to the room is a very pleasant way to start the day. Breakfast buffet was varied and delicious.

2026-06-11 via Nuitee
G
Guilherme couple br
10
Um dos melhores hotéis que já ficamos.
Pros:

Hotel com ótima localização, muito bonito e limpo. Fomos muito bem recebidos pela equipe que nos mostrou o lugar, nos ofereceram uma pequena garrafa de espumante pela nossa comemoração e foram solicitos em todo o momento. Restaurante do hotel, tanto para café da manhã quanto para jantar é muito gostoso e equipe com ótimo atendimento. Cama muito boa, chuveiro de qualidade e wifi gratuito funcionando. Fomos de carro, estacionamento fica localizado na rua porém sempre com seguranças. Localização ótima, com boas vistas da praia e próximo a lojas e restaurantes da cidade.

Cons:

-

2026-06-01 via Nuitee
O
Olivia family_with_children be
10
Top
Pros:

Oui service impeccable et d’une gentillesse

Cons:

L espèce apéro

2026-06-01 via Nuitee
7
75debrar NONE
10
One of the best hotels in which I've ever stayed!
Pros:

The Plettenburg Hotel was absolutely amazing. We were only there two nights and I wish I had booked a longer visit. The hotel itself is spotless, and hearkens back to a gentler time with overstuffed couches and exquisite decor. The staff was so helpful and friendly, and the food at the restaurant was phenomenal (both breakfast and dinner). Having breakfast on the patio and watching the sun come up over the infinity edge pool over the ocean was breathtaking.

2026-05-31 via Tripadvisor
O
Olaf couple de
10
A unique experience and definitely a come back place.
Pros:

Excellent location.

2026-05-31 via Nuitee
M
M1751YMivang Couples
10
Fabulous, fantastic luxury hotel for a great price.
Pros:

We stayed at this fabulous hotel for 5 nights. The staff, room, food, parking in fact there is nothing bad could be said regarding this fantastic hotel. The staff were absolutely fantastic and the room was spotlessly cleaned every day. The food was so good that we ate in it every night, and there was a great choice to pick from. There is free parking which is manned by security staff 24/7. The location is just off a great beach and also within walking distance from the town centre. Brilliant hotel all round and definitely worth a visit. Thank you for a great time, and great staff

2026-05-23 via Tripadvisor
7
752farrellt Friends getaway
10
5-star stay!
Pros:

One of the best hotels I’ve stayed at in awhile! Every detail was thought through, and the staff were very kind and helpful. Special shout out to Chantel who really took care of us, ensuring we had a great vacation.

2026-05-20 via Tripadvisor
X
xyz63Uk Couples United Kingdom
10
Wonderful Hotel
Pros:

Absolutely wonderful stay at this hotel. Full of character and charm. Probably my favourite hotel of the past 40+ years of travel. I especially thought the staff were the warmest and friendliest I've come across.

2026-05-18 via Tripadvisor
S
sharonL9644QO NONE Toronto, Ontario
10
Outstanding hotel all round
Pros:

The Plettenberg deserves a perfect score. From management across the board including all staff members, service is exceptional.
Entire property is beautifully decorated, spotlessly clean and very well maintained.
Food of a very high standard, both delicious and well presented.
Outstanding service from the travel desk who arranged our airport shuttle with a very professional company.

2026-05-14 via Tripadvisor
G
Gavin couple gb
9
2026-05-13 via Nuitee
M
Mobile17853294674 NONE
10
A brilliant hotel
Pros:

This is an outstanding hotel in a wonderful setting in Plettenberg Bay. Staff and service were excellent and the food was exceptional. Our only criticism was the lack of ramps for disabled persons and this caused us great embarrassment when we invited mobility impaired guests for lunch.

2026-05-07 via Tripadvisor
B
betina702 NONE Muenster, North Rhine-Westphalia
10
wonderful Hotel and excellent breakfast, very friendly team
Pros:

during our 5th stay at the Plettenberg we really enjoyed this lovely Hotel just above the wonderful beach of Plettenberg Bay

2026-05-04 via Tripadvisor
R
Roberr McLaughlin couple za
10
Pros:

We woke up to a stunning sunrise over the Indian Ocean, and dolphins playing in the surf below the cliffs where the hotel is located. Incredibly memorable.

Cons:

Absolutely nothing to enter in this text box. The hotel thinks of every detail with graciousness.

2026-05-04 via Nuitee
C
Christine couple za
10
Simply Superb!
Pros:

We aspect of our stay was simply Superb!
The staff very polished, polite and professional.
The location and views ticket all the boxes.

Cons:

Nothing not to like …

2026-05-04 via Nuitee
G
Gareth family_with_children za
10
2026-05-04 via Nuitee
C
Christoph couple ch
9
Pros:

Nettes, hilfsbereites Personal, gutes Frühstück, schöne Zimmer

Cons:

Viel zu wenige Liegebetten an den Pools, nicht bewirtschaftet, viele sind Stunden unbesetzt, aber reserviert. Hier braucht es bei schönem Wetter unbedingt einen Pool Manager!!

2026-05-03 via Nuitee
J
Julia couple za
9
2026-05-03 via Nuitee
D
Debbie extended_group za
9
A fabulous hotel
Pros:

It’s so very beautiful, clean with such friendly staff. Food is fantastic.

Cons:

Nothing.

2026-05-01 via Nuitee
A
ann couple ie
9
2026-04-26 via Nuitee