The Burgess Hotel, Atlanta, a Tribute Portfolio Hotel

Hotels
•
Tribute Portfolio
9.2 (247 reviews)
3600 Piedmont Road NE , Atlanta , us

listing image 1
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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great staff
Unique hotel experience
Cons:
Inconsistent service during busy times
Housekeeping timing issues

Categories

Cleanliness
8.55
Room service knocking on the door at 8 AM when checkout is at 11 AM suggested some issues with housekeeping timing.
Service
9.55
The staff were excellent and very welcoming, providing best customer service experienced.
Location
9.55
Nice boutique hotel in the north Buckhead area, indicating a favorable location.
Room Quality
9.05
General impression of rooms is good, but lacking specific mentions.
Amenities
9.05
Unique flair and lobby areas for groups suggest decent amenities but no specifics.
Value for Money
9.55
Given the positive overall sentiment, value for money appears to be excellent.
Food and Beverage
8.55
Limited service at the bar left a negative impression.
Overall Experience
9.75
The overall sentiment from reviews indicates a strong intention to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:32

Property Description

Luxurious Accommodations with Modern Amenities
Experience the elegance and comfort at The Burgess Hotel, Atlanta. Each guestroom is thoughtfully designed with hardwood flooring, a cozy seating area, and top-notch amenities including free WiFi and a coffee machine.

Gourmet Dining and Craft Cocktails
Indulge in a culinary journey at our full-service Mediterranean restaurant, offering a delectable menu to satisfy your taste buds. After a long day of exploring Atlanta, unwind at Mr. B, our craft cocktail bar, and enjoy expertly crafted drinks in a sophisticated ambiance.

Prime Location near Major Attractions
Conveniently situated just 11 km from the renowned Georgia Aquarium, our hotel is also in close proximity to the Georgia World Congress Center, The World of Coca Cola, and Fernbank Museum of Natural History. Explore the best of Atlanta with ease during your stay with us.

Book your stay at The Burgess Hotel, Atlanta, and elevate your travel experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
This property is located in a residential area, and guests are asked to refrain from excessive noise.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ATL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 35 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.2
Based on 247 reviews
Cleanliness: 8.55
Service: 9.55
Location: 9.55
Room Quality: 9.05
Amenities: 9.05
Value for Money: 9.55
Food and Beverage: 8.55
Overall Experience: 9.75
S
Stephen • couple • us
6
Not worth it
Pros:

The staff was kind and helpful. The lobby and bar decor were beautiful and created a lovely relaxing atmosphere.

Cons:

The hotel is definitely overpriced. This is an older hotel that has been renovated. The rooms were nothing special (on par with any decent chain hotel with slightly better decor). The air conditioner in our room was never able to get the temperature below 70. I was really expecting more for 350$ a night. Couple that with the exorbitant prices at the in house restaurant, and one night in a mediocre room with a forgettable dinner cost over 700$.

2026-05-11 • via Nuitee
N
Natalie • solo_traveller • us
10
Pros:

This was a boutique hotel with a great bar and surrounding lounge area. It was perfect for a gathering of about 12. The rooms were nice and clean, and the location was excellent. We had a dinner reservation for Hal's, and decided to walk when we realized how close it was. It was super convenient. The staff were extremely helpful upon check-in as well as friendly throughout our stay

Cons:

It seemed a little pricey for just an overnight stay. Parking was an additional $30

2026-05-04 • via Nuitee
M
Matt • couple • us
10
2026-03-19 • via Nuitee
C
Charles • couple • us
9
2026-03-07 • via Nuitee
D
David • couple • us
10
2025-12-24 • via Nuitee
C
Capshaw • extended_group • us
10
2025-12-07 • via Nuitee
R
Robert • family_with_children • us
9
Beautiful facility, good location.
Pros:

Very cute, cozy areas in the lobby for groups to hang out.

2025-11-29 • via Nuitee
B
Bob • partner
10
Pros:

This is a really nice boutique hotel in the north Buckhead area of Atlanta. It is certainly not your typical hotel/motel. The staff were excellent and very welcoming. I would definitely stay here on our next trip to ATL.

2025-09-22 • via Nuitee
M
Mark
10
Pros:

Great staff, classy place and all around good experience. Coming back next time I’m in ATL.

2025-09-08 • via Nuitee
J
Jeff
10
Pros:

Best customer service I’ve ever experienced at a hotel.

2025-08-26 • via Nuitee
S
Susan • couple • us
10
2025-08-24 • via Nuitee
A
ANDREA • partner
10
Pros:

Great hotel with unique flair.

2025-08-13 • via Nuitee
B
Brent
6
Pros:

Check-in was at 3 PM, but we arrived at 4 PM, and Donna, who was at the front desk was the only person available to check in, and she was on a phone call for the majority of the five minutes that we stood there.
We have to stay here before, and knew what to expect.
We took our bag to room, and came downstairs to go sit by the pool and get a drink. No one was available at the bar and we stood there for 10 minutes until the young lady that was working behind the bar came back with some boxes of drinks that she was real stocking the bar with.
Overall, it seemed that there was very little staff and no one to really help if you were standing and waiting.
We usually do a stay away in Buckhead or Atlanta once a month because we live south of the city, this is the second time we have been there, but this is probably the last time that we will stay here.
I think room service knocking on the door at 8 AM to clean the room when our checkout is at 11 AM was the final straw.

2025-08-03 • via Nuitee
C
Carrie • couple • us
10
2025-07-21 • via Nuitee
K
Katrina • friends
8
Pros:

Street noise heard in the room. Great decor and clean. Room wasn’t ready had to downgrade to a queen from a king. Front desk agent wasn’t very cordial.

2025-06-12 • via Nuitee
J
Jeffrey • young couple • us
10
Exceptional
Pros:

Bar and restaurant

Cons:

Nothing

2025-06-09 • via Nuitee
H
Howard • family with young children • us
10
Exceptional
2025-06-03 • via Nuitee
L
lanalee67 • Couples • us
10
A comfortable stay at a lovely hotel
Pros:

This is a beautiful and very comfortable hotel. It has a very calm atmosphere. Best of all, it is staffed with lovely and helpful people. We particularly enjoyed Mark at the bar who provided
an enjoyable meal service. Many thanks to the lovely lady attending the front desk during our stay.

2025-05-20 • via Tripadvisor
S
Shearin • young couple • us
7
Good
2025-05-20 • via Nuitee
1
199noell • Couples
10
Great hotel in Atlanta area.
Pros:

This is a marvelous boutique hotel in downtown Buckhead, suburb of Atlanta. The rooms are great and the hotel bar and lounge very welcoming. The service is super with great attention to detail and more. And it is not outrageously priced. The hotel has a fantastic restaurant named Fia. It's a wonderful menu for any foodie and the servers know their wines and entree very well.

2025-05-18 • via Tripadvisor