Ovolo Sydney Woolloomooloo, a Wyndham Hotel

Hotels
•
Wyndham Hotels & Resorts
8.5 (2336 reviews)
6 Cowper Wharf Roadway, Woolloomooloo , Sydney , AU
+61 2 9331 9000

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent central/waterfront location
Friendly and helpful staff (several positive mentions)
Spacious, quirky/historic rooms with good outlooks
Good vibe and proximity to restaurants and sights
On-site pool and basic gym present
Cons:
Extensive ongoing renovations causing noise, dust and disruption
Cleanliness lapses (used plaster in shower, hairs on towel, dust)
Operational failures: key/cut/access problems and management response issues
Amenities disrupted (pool heating broken, builders in public areas)
Perceived poor value for money during renovation period

Categories

Cleanliness
7.5
Multiple mentions of dust and dirt from ongoing renovations (dust in lifts and lobby), a used plaster found in the shower and hairs on a towel — cleanliness impacted by construction but not uniformly poor across stays.
Service
10
Service is praised in several reviews (friendly, helpful staff; individual staff member 'Luke' highlighted), but there are notable operational failures (manager unresponsive to complaints, staff unable to cut keys or permanently fix room access). Overall guest interactions were frequently positive, justifying a strong score while acknowledging isolated serious lapses.
Location
10
Consistently lauded: central, waterfront location close to restaurants, gardens and iconic sights; repeatedly called 'perfect' or 'brilliant' for sightseeing and events.
Room Quality
9.5
Rooms noted as large, quirky and historically charming with good outlooks, but there are problems: interconnecting doors broken/locked, need to change rooms for some guests, and some rooms did not match expected views.
Amenities
8.5
Amenities like the pool and gym are present and praised by some, but pool heating was reported broken, builders occupied areas, the gym is basic and the pool area was difficult to find after hours — offerings exist but were disrupted by renovation.
Value for Money
7
Several guests felt the hotel was too expensive given the disrupted facilities and construction; price did not feel fully justified for the experience in some stays.
Food and Beverage
7
Restaurant choices were criticized as poor by some guests and one guest had to use an external venue for a meeting — dining options exist but received mixed-to-negative comments during renovation period.
Overall Experience
8.5
Mixed overall: excellent location, friendly staff and a distinctive vibe for many stays, but ongoing major renovations, noise, dust and operational issues (keys/room access) significantly affected other guests' experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:12

Property Description

Luxurious 5-Star Accommodation in the Heart of Sydney

Historic Charm with Modern Amenities
Experience the perfect blend of history and modernity at Ovolo Woolloomooloo. Each room features unique historic fittings alongside Google Chromecast for your entertainment needs.

Convenient Location and Premium Facilities
Located next to the Royal Botanical Gardens, our hotel offers easy access to Sydney Opera House. Enjoy our indoor pool, fitness centre, and personalized concierge service during your stay.

Ultimate Comfort and Convenience
Indulge in luxury with our free minibar, WiFi, and access to fitness facilities. Relax in ultra-modern rooms with LCD Smart TVs and plush bedding. Take advantage of our valet laundry service for a stress-free experience.

Book now for an unforgettable stay at Ovolo Woolloomooloo.

Important information:

Please note that breakfast is served:
Monday to Friday: 6:30-10:30
Saturday and Sunday: 7:00-11:00

Please note that there is a 3% charge when you pay with an American Express or Diners Club credit card.

You must show a valid photo ID and credit card upon check in. This credit card must be the one used during the booking process.

Please note that there is a 1.6% charge when you pay with a Visa or Mastercard credit card.
Please note that there is a 3.5% charge when you pay with an American Express or Diners Club credit card.

Please note for bookings of more than 10 rooms or 20 room nights, different policies and procedures may apply. For further information please contact the property in advance, using the contact details found on the booking confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYD

Location

Guest Reviews

8.5
Based on 2336 reviews
Cleanliness: 7.5
Service: 10
Location: 10
Room Quality: 9.5
Amenities: 8.5
Value for Money: 7
Food and Beverage: 7
Overall Experience: 8.5
T
Thomas • solo_traveller • dk
1
Dont go now. Wait until the building work is over.
Pros:

beliggenhed.

Cons:

Stedet var under en stor ombygning, som skabte store støj scener og rod. Jeg synes at det er under al kritik at holde åbent under en sådan ombygning - tænk også på medarbejderne som skal udføre deres arbejde under disse fohold. Jeg bad også om at kunne leje et møde lokale, men det var en meget stor opgave for hotellet - jeg endte med at bruge en restaurant på den anden side af vejen.

2026-10-26 • via Nuitee
C
CAROLINE • extended_group • gb
2
Do not stay here, too many issues to mention- place operating like it’s going out of business.
Pros:

Location, outlook and size of rooms

Cons:

The hotel is a construction site, and shouldn’t be operating. When we checked in we were told pool heating was broken. Builders with face masks for dust operating in high vis throughout but guests just left to deal with dust all through lifts and lobby, and noise each day. No place to relax in hotel bar or restaurant. Hotel staff unable to cut hotel keys for rooms or manage basic requests for room access - feels like the place is going out of business. Staff unable to permanently address key access to room, which is complete health and safety issue if a key is lost. Ruined our time in Sydney. Avoid this hotel. Tried to address all these issues with Manager who refused to apologise or understand our concerns, or make amends at the time. Interconnecting room doors broken & locked out and we were just offered a door stop which didn’t work. Really upset we were stuck here for our holiday.

2026-10-21 • via Nuitee
J
John • solo_traveller • au
10
Pros:

It was in the perfect location easy to get in sand out of the city

Cons:

Having to change rooms and have work getting done there

2026-10-14 • via Nuitee
A
Annette • couple • au
8
Pros:

Right next to all the restaurants at Wollongong Lou wharf

Cons:

I told them it was my birthday, and we had paid extra and booked the “Navy view room”, but we were right down near the main road and you had to press your nose right up to the glass window to see only one navy ship. That was pretty disappointing, it was a Sunday night and they weren’t fully booked. Also even though the pool was lovely it was really difficult to find after hours when the whole place was dark. In the morning there was a lot of noise of furniture being moved upstairs and outside as renovations were taking place but there was no mention of this on the website. I’m glad I wasn’t an overseas tourist and I’m glad that we only stayed one night. It was really too expensive for the facilities and the non-existent navyview”.

2026-10-13 • via Nuitee
J
John • solo_traveller • au
10
A great city stay over option
Pros:

Location and staff were the real highlights

Cons:

The gym is very basic; the property is still being finished; only valet parking but understand why

2026-09-19 • via Nuitee
E
Eliza • couple • au
7
2026-09-16 • via Nuitee
Y
yuji • family_with_children • jp
9
Pros:

ロケーションは抜群にいいです。ここから海沿いを歩いて植物園を通過してオペラハウスに抜けられます。

2026-09-16 • via Nuitee
M
Mandy • couple • au
10
Brilliant vibe, cosy yet stylish. Will definitely stay here again.
Pros:

The location was brilliant for all things Sydney Marathon and also the iconic sights of Sydney. It was quirky and historical, low rise and had a really friendly, cosy vibe. They were doing renovations but this had minimal impact, they managed it well. We were shown up to our room by Luke and he was just so lovely, helpful and funny.

Cons:

Nil

2026-09-01 • via Nuitee
C
Cristian • solo_traveller • au
8
Pros:

The located and place is very good

Cons:

I realized last night that the key to my car was returned to me with a scratch; apparently it fell and got scratched.

2026-08-23 • via Nuitee
G
geraldine • extended_group • it
8
It’s a good hotel to stay even if some things need refurbishing
Pros:

The structure and the position

Cons:

The reception wasn’t there on arrival and had to wait for a few minutes before a young man arrived. The room wasn’t very clean: a used plaster in shower and a towel had a couple of hairs on it.

2026-08-20 • via Nuitee
L
lynda • couple • gb
7
Pros:

Friendly staff, large room

Cons:

Terrible lighting in bathroom. Poor choice of food in restaurant

2026-08-19 • via Nuitee
W
Wendy • couple • au
9
Great hotel, we will definitely stay there again
Pros:

Quirky , great view , handy location, restaurants down below , friendly staff,

Cons:

Pillows were very flat, house keeping wasn’t every day unfortunately,

2026-08-17 • via Nuitee
S
Samuel • solo_traveller • au
3
2026-08-03 • via Nuitee
J
Jenny Umana • couple • co
10
2026-07-20 • via Nuitee
J
Judith • family_with_children • de
10
2026-07-19 • via Nuitee
L
Laura • extended_group • au
10
Great location, not your average hotel. Amazing stay!
Pros:

Great location, unique hotel, beautiful views.
We were taken good care of and made to feel very welcome. Staff were all very friendly.

Cons:

Some rooms do need a refurbish or freshen up as some things not working or showing signs of wear and tear but otherwise amazing.

2026-07-19 • via Nuitee
T
TYMH • solo_traveller • au
9
Pros:

Great location, nicely designed, clean and comfortable. Rooms were well equipped with the basics, chromecasr was easy to connect to.

Cons:

Water pressure wasn't great and parking is very expensive (staff were very helpful and suggested other options close by).

2026-07-18 • via Nuitee
J
Jennifer • couple • au
9
2026-07-18 • via Nuitee
M
Maria • family_with_children • au
3
2026-07-18 • via Nuitee
8
882maxinew • Couples
10
5 stars
Pros:

Lovely staff, comfy bed and awesome extras. First time in Sydney and it was a great base to explore the city. Thank you Ovolo.

2026-07-15 • via Tripadvisor