The Westin St. Louis

Hotels
•
Westin
8.8 (689 reviews)
811 Spruce Street , Saint Louis , us
+1 314-621-2000

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Children allowed
Pets allowed

Facilities

WiFi available
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Poor cleanliness
Terrible food and service issues

Categories

Cleanliness
6.2
The cleanliness of my room was unacceptable. The toilet was visibly dirty, and both the shower and sink drains were clogged and unable to drain properly.
Service
9.7
Some staff showed genuine hospitality, while others were unhelpful, creating a mixed impression of service.
Location
10
The hotel was in a perfect location, highly appreciated by guests.
Room Quality
9.7
The room was nice after they gave us the correct one.
Amenities
9.7
Standard quality for this hotel tier.
Value for Money
9.7
Standard quality for this hotel tier.
Food and Beverage
6.2
Breakfast was gross and there were issues with the order.
Overall Experience
9.2
A decent overall experience with significant flaws in service and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:37

Property Description

Luxurious Accommodations
Indulge in modern rooms with a 37-inch flat-screen TV, in-room movies, and a spacious bathroom with a separate shower and soaking tub.

Dining Experience
Enjoy a unique dining experience at Quattro Trattoria and Pizzeria, the hotel's full-service Italian restaurant with a warehouse theme.

Convenient Amenities
Take advantage of the well-equipped gym, Avis car rental on-site, business center, and concierge services for a seamless stay.

Experience luxury and convenience at its best in the historic Cupples Station district of downtown St. Louis. Book your stay at The Westin St. Louis now for an unforgettable experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: STL

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 40 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People 17 years old and over stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in all areas and costs USD 12.95 per 24 hours.

Location

Guest Reviews

8.8
Based on 689 reviews
Cleanliness: 6.2
Service: 9.7
Location: 10
Room Quality: 9.7
Amenities: 9.7
Value for Money: 9.7
Food and Beverage: 6.2
Overall Experience: 9.2
C
Christy • couple • us
10
2026-07-25 • via Nuitee
C
CHENILE • family_with_children • us
8
Wonderful. I would ONLY suggest to update the ice machines and the lobby smells old and moldy
2026-07-23 • via Nuitee
J
johnson • couple • us
10
Had a great time we’ll come back
Pros:

It was really nice

Cons:

I like the property

2026-07-22 • via Nuitee
A
Aigner • extended_group • us
10
Have stayed in the past, enjoyed this present stay and already booked for the future!
Pros:

Everything about this hotel is amazing. The staff, rooms and all communal areas. The room is spacious and was clean and very quiet! Great view!

Cons:

Parking options aren't the best. You're forced to pay $50 for valet parking because street parking is very minimal or either $40 for self-parking but you walk a country mile.

2026-07-20 • via Nuitee
J
JAIME • family_with_children • us
10
2026-07-19 • via Nuitee
J
JAIME • family_with_children • us
10
2026-07-19 • via Nuitee
B
Bastien • solo_traveller • fr
8
Pros:

Superbe hôtel à proximité immédiate du centre-ville de St Louis. Quelques minutes de marche et vous êtes au pied de l’arche.
Service de voiturier très agréable :)

2026-07-16 • via Nuitee
R
Robert • couple • us
10
Excellent
2026-07-14 • via Nuitee
M
Marc • extended_group • fr
9
Tout était parfait
Pros:

Hôtel magnifique chambre spacieuse personnel aux petits soins

2026-07-11 • via Nuitee
L
Laurie • solo_traveller • us
4
Pros:

The location to the stadium is excellent. The hotel Bar and Grill had great staff and atmosphere!

Cons:

The wood panel on the bathroom vanity falling off, no hot water, one regular coffee and one coffee cup for two people.

2026-07-11 • via Nuitee
K
Kimberly • solo_traveller • us
9
Pros:

Close to the ball field. Rooms were quiet.

2026-07-11 • via Nuitee
U
U8873IXbrettk • Family
4
2 times a loser
Pros:

2 years in a row (should've learned my lesson the first time), disappointing customer service. First year the elevators didn’t work. Great location, but that’s where the fun stops. Lots of other great choices nearby!

2026-07-10 • via Tripadvisor
D
Danny • solo_traveller • us
9
Pros:

Location for Cardinals game ....aross the street. Couldn't be easier.

Cons:

St Louis has become a dump. Had been but I think getting worse. Human excrement on the sidewalk. Incredible. Wouldn't want to walk around after dark. Come on St. Louis. Figure it out!

2026-07-10 • via Nuitee
D
Dana • couple • us
10
2026-07-08 • via Nuitee
D
Deborah • couple • us
9
2026-07-07 • via Nuitee
R
Rhonda • couple • us
9
2026-07-05 • via Nuitee
V
Vicki • couple • us
9
Will stay there again. Nice room. Friendly staff.
Pros:

Convenient location. Nice bar!

Cons:

Free continental breakfast would be nice.

2026-07-02 • via Nuitee
K
Kawamura • solo_traveller • us
10
Pros:

Conveniently located right across stadium. Lost of place to eat. And a short walk to many places.

2026-07-01 • via Nuitee
U
utfiero • Business • Austin, Texas
8
Nice Westin in very close proximity to the baseball park and Federal Building. Large rooms but needs some maintenance
Pros:

Overview: A decent Westin in very close proximity to the baseball park and Federal Building. Large rooms but hotel needs some maintenance.

Arrival: Arrived by Uber in the evening. No doorman or bellhop present.

Check in: Efficient check in. Acknowledged by Marriott status.

Room (735): Large king room with all the normal appliances including TV, mini-refrigerator, mini-coffee maker, etc.

Bed: Decent bed

Bathroom: Large bathroom with a nice bathtub for soaking. Lighting in the bathroom was inadequate.

Sleep quality: Overall good with minimal noise from hallway and nearby rooms

Perks for Marriott status: Points offered at check in and free breakfast buffet in lounge. The breakfast buffet was better than average. Also received late checkout. Also, manager left a note and a snack tray for me in my room. Nice touch to see the arrival gift in my room.

Staff: Overall staff was very helpful.

Maintenance needed: The elevators need repairing; several buttons would not light up in the elevators, and the elevator call buttons did not light up on some floors.

2026-06-30 • via Tripadvisor
G
Gretchen • family_with_children • us
10
excellent
Pros:

the staff was friendly and the room was so nice!

2026-06-29 • via Nuitee