Paid
Children allowed

Facilities

WiFi available
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Poor cleanliness
Terrible food and service issues

Categories

Cleanliness
6.2
The cleanliness of my room was unacceptable. The toilet was visibly dirty, and both the shower and sink drains were clogged and unable to drain properly.
Service
9.7
Some staff showed genuine hospitality, while others were unhelpful, creating a mixed impression of service.
Location
10
The hotel was in a perfect location, highly appreciated by guests.
Room Quality
9.7
The room was nice after they gave us the correct one.
Amenities
9.7
Standard quality for this hotel tier.
Value for Money
9.7
Standard quality for this hotel tier.
Food and Beverage
6.2
Breakfast was gross and there were issues with the order.
Overall Experience
9.2
A decent overall experience with significant flaws in service and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:37

Property Description

Luxurious Accommodations
Indulge in modern rooms with a 37-inch flat-screen TV, in-room movies, and a spacious bathroom with a separate shower and soaking tub.

Dining Experience
Enjoy a unique dining experience at Quattro Trattoria and Pizzeria, the hotel's full-service Italian restaurant with a warehouse theme.

Convenient Amenities
Take advantage of the well-equipped gym, Avis car rental on-site, business center, and concierge services for a seamless stay.

Experience luxury and convenience at its best in the historic Cupples Station district of downtown St. Louis. Book your stay at The Westin St. Louis now for an unforgettable experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: STL

Location

Guest Reviews

8.8
Based on 720 reviews
Cleanliness: 6.2
Service: 9.7
Location: 10
Room Quality: 9.7
Amenities: 9.7
Value for Money: 9.7
Food and Beverage: 6.2
Overall Experience: 9.2
J
Jeffrey • couple • us
8
Great Hotel near ballpark village
Pros:

Location was great, hotel bar was exceptional. Valet and front desk employees were great!!

Cons:

Our room was very hot when we arrived and it took hours to cool down.

2026-10-30 • via Nuitee
C
Clayton • family_with_children • us
6
Great location, Valet was great, room was nice, but dirty.
Pros:

Location

Cons:

Our room was not well cleaned at all

2026-10-29 • via Nuitee
C
Caitlin • couple • us
9
2026-10-29 • via Nuitee
E
EH Atlanta • solo_traveller • us
9
An older Westin property that takes good care of its guests. Recommended
2026-10-28 • via Nuitee
H
House • couple • us
4
2026-10-26 • via Nuitee
L
Leo • couple • us
9
2026-10-25 • via Nuitee
M
Michele • couple • us
8
Great location. Lots to do in area!
Pros:

Very clean and great location. Staff was amazing!

Cons:

Bed and pillows were so uncomfortable!

2026-10-22 • via Nuitee
J
Jordan • couple • us
10
Perfect for families,couples, and business wanting to be around the ballpark and the village.
Pros:

Proximity to the ball park.

Cons:

The maze of floors to get to the rooms.

2026-10-12 • via Nuitee
A
Alexa • couple • us
5
Pros:

The beds are always very comfortable. We love the Westin for that fact alone

Cons:

The room was not exactly the cleanest. there were stains on the bench in from of the bed and the chair next to it. The nightstands were very dusty, and the bathtub had some hair in it. Also stains in the carpet and bathroom walls. Disappointing for such a high-end hotel.

2026-10-12 • via Nuitee
D
Diane • couple • us
7
Pros:

Breakfast great!
Great location!

Cons:

That we had to pay for parking. $40/day

2026-10-11 • via Nuitee
J
Josh • couple • us
8
Pros:

Location

Cons:

Elevator did not work

2026-09-19 • via Nuitee
A
April • family_with_children • us
10
2026-09-18 • via Nuitee
S
Sarah • couple • gb
10
2026-09-17 • via Nuitee
S
Sheila • couple • us
5
Convenient to walk to the stadium ywt not worth the price if I can stay at Live by Loews I will
Pros:

Convenience to the ballpark.

Cons:

The bathroom had mold on the door. The shampoo bottle that was double sided taped to the wall fell off twice in our sleep. Not enough light in the room. Had to use flashlight to make my coffee. Couldn’t open the curtains because people across the way could see into the room. Definitely not worth almost $700 for two nights in a deluxe king room as compared to Live by Loews that is the same price. Bar foods were ok but $100 for a burger and chicken sandwich with 5 beers was steep even for downtown.

2026-09-17 • via Nuitee
S
SEBASTIEN • couple • fr
8
Bon séjour mais attention au prix
Pros:

L’emplacement et le design

Cons:

Le prix de la chambre et parking en supplément beaucoup trop cher

2026-09-16 • via Nuitee
P
Pennie6267 • couple • us
10
Amazing Hotel across the street from Busch Stadium.
Pros:

We were extremely please with the room and the amenities. The coffee was good and I appreciated that you had actual creamers and not the powered. The shampoo and body wash was amazing. You even impressed my husband.

Cons:

The cleaning staff didn't remove dirty coffee cups from our room and folded a used towel that was on the floor and placed it on top of the clean towels.

2026-09-16 • via Nuitee
C
Chris • couple • um
9
I will come back!!!
Pros:

The game was right across the street

Cons:

Getting to the room

2026-09-15 • via Nuitee
B
bridget • couple • us
1
Drain smelled like poop, air conditioner didn’t work, sink was leaking water all over the countertop, staff didn’t try t
Pros:

Location

Cons:

Price and room

2026-09-15 • via Nuitee
J
Juan • couple • us
1
Dissatisfied
Pros:

We couldn’t stay because they didn’t find my reservation??? We’re told nothing could be done because we booked through a third party service, I showed confirmation, credit card charge and still they said they had no reservation, I ended up getting another room in a different hotel, I did the reservation ahead of time to avoid being screwed and it was actually worse, very very disappointing experience.

2026-09-15 • via Nuitee
L
Lisa • couple • us
3
You were the only hotel I stayed at in St Louis but not after my last stay. Sorry
Pros:

The breakfast was good. The rooms were clean.
Most employees were nice !!

Cons:

First My room tv wouldn’t work , my refrigerator had to be replaced, and as I was sleeping my cabinet door in the bathroom fell off and scared me to death. I needed ketchup for my food but didnt receive it so I had to walk to get it.And as I’m checking out and relaying all my problems I was blown off like I was bothering them. I came to this hotel because of my last visit here but I will check around for other hotels now instead of just saying let’s stay at the Westin . Sorry I had a bad visit and I nobody even acknowledged it. I used to always stay here with my family 😭😭😭

2026-09-10 • via Nuitee