SpringHill Suites by Marriott Hershey Near The Park

Bed was located right next to the a/c unit and there wasn’t a way to adjust the vents. So two mornings straight I woke up congested and had a sore throat. Still feeling off even though I’m home now. Why would you have the unit right next to the bed? Especially since you can’t adjust the fins. Grrrr

Salty and artificial tasting eggs. Paper, thin, sliced ham very low quality.

We experienced a faulty fire alarm system which sent us running into the parking lot at 2am along with everybody else. There was no information or instructions given. We had to stay in our car for over an hour until it was safe to return inside. Upon check out, we're told that a discount was going to be credited to us for the inconvenience which was never received.

Some small things needs attention, broken toilet flush handle, clogged sink (I fixed)

Fan in Bathroom didn’t work but everything else was very good

The pool area was sloppy. I had a room for 6 people and only four towels and 1 sheet for the trundle.

When we arrived, we learned that Booking.com had not connected with Springhill re: our reservation, thus we had no room. Employees, Austin and Jodi, worked diligently to resolve the problem and make sure we had good accommodations. We were very grateful.

לא מנקים את החדר כל יום! זה ממש לא לעניין. ארוחת הבוקר עמוסה מאד משעה מסויימת

Not a lot of non fast food restaurants that’s near. I was surprised that there wasn’t a Walmart/Target nearby
Bed was soft and could feel my husband toss and turn and woke me up each time. Better coffee and could use flavored creamer such as Hazelnut :(

The breakfast was absolutely disappointing. While there were several options available, the quality of the food was very poor. There was also not enough seating to accommodate the number of families staying at the hotel. Given the limited seating, breakfast should be extended until at least 10:00 a.m. or 10:30 a.m. to give guests more flexibility.

The nightly rate was far too high for the quality of this hotel.

There was a fire drill in the evening, which I understand was outside of the hotel's control. However, the elevator was also broken for several hours, creating an additional inconvenience.

Unfortunately, the cleanliness of the room was also a major concern. There were small hairs throughout the room, including in the shower and on the bed. The couch appeared as though it had not been cleaned in quite some time. We actually brought our own cleaning products and felt the need to clean parts of the room ourselves.

Additionally, children were roaming around the hotel after 10:00 p.m., which contributed to the overall lack of comfort during our stay. Overall, for the price we paid, the experience and cleanliness did not meet reasonable expectations.