SpringHill Suites by Marriott Phoenix Chandler Fashion Center

Hotels
•
SpringHill Suites
8.5 (657 reviews)
225 North Metro Boulevard , Chandler , us
+1 480-726-7666

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Large rooms
Cons:
Poor cleanliness
Inconsistent food quality
Room maintenance issues

Categories

Cleanliness
7.5
Several reviews mentioned dirtiness and unclean rooms.
Service
10
Multiple reviews praised the friendly and helpful staff.
Location
10
Guests frequently commented on the great location near shopping and medical centers.
Room Quality
8
Some rooms were described as large and comfortable, but others had significant issues.
Amenities
8
Amenities like the pool and breakfast options received mixed feedback and needed improvement.
Value for Money
8
Concerns were raised about cleanliness and maintenance considering the price paid.
Food and Beverage
7.5
Breakfast quality was poor and inconsistent based on guest reviews.
Overall Experience
9
Overall experience was rated positively by some, but many noted issues that affected their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:50

Property Description

Convenient Location Across from Chandler Fashion Center Mall

Spacious Suites with Kitchenettes and Free Wi-Fi

Relaxing Outdoor Pool, Hot Tub, and Fully-Serviced Business Center

Book now to experience comfort and convenience at SpringHill Suites Phoenix Chandler/Fashion Center.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PHX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 15 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.5
Based on 657 reviews
Cleanliness: 7.5
Service: 10
Location: 10
Room Quality: 8
Amenities: 8
Value for Money: 8
Food and Beverage: 7.5
Overall Experience: 9
R
robbz • solo_traveller • us
10
2026-07-24 • via Nuitee
B
Brian • solo_traveller • us
7
Pros:

Staff was good and accommodating. Room was very clean.

Cons:

The layout of the room left much to be desired. No chest of drawers in the room. Where the beds were located they didn't have much space to get around them. The TV was situated where you can't see it from the sofa nor the beds so we didn't use it. There was no built in closet just a medium sized closet mounted to the wall. The matresses were not the quality that one would expect from a place that carries the Marriot name. Also they charge $15.00 per day and put that on your incidentals charge.

2026-07-20 • via Nuitee
C
CHITE CHIN • couple • tw
10
high CPv value.
Pros:

good

Cons:

no

2026-07-15 • via Nuitee
C
Casoose • solo_traveller • us
10
Loved it
Pros:

The room was nice and clean. The breakfast was great.

2026-07-14 • via Nuitee
A
Ashley • family_with_children • us
1
Worst experience I’ve had with a booking.
Pros:

Nothing, dirty and felt unsafe

Cons:

Had three separate room changes, security lock broken in first room, tv broken in second room and third room bathroom shower was disgusting. Ended up leaving hotel with no support on cancelling stay.

2026-07-13 • via Nuitee
S
Senthil Arasu • family_with_children • us
10
a decent and affordable stay inn. Friendly staff.
Pros:

Decent pricing

Cons:

Nothing specific

2026-07-12 • via Nuitee
J
Judith • solo_traveller • us
10
2026-07-12 • via Nuitee
C
Cheryl • couple • us
8
It was fine for the amount I paid. But for if I paid more, I would have complained a lot more!
Pros:

The breakfast didn’t offer much, but that was fine bc i really don’t eat breakfast. They had coffee ( which was good!) & juices, waffles,& an egg? Etc. My tv gave me quite the issues. But again, I just used my phone for the amount of time in room. Had a suite- which was nice for xtra space. The pool area was nice, I used it each morning. I would recommend this hotel. Mall& Walmart literally across the street!

Cons:

Breakfast options was slight. Lot of issues each time I used tv. And my refrigerator didn’t keep my stuff cold. Luckily just had water in it. And my toilet kept running each time u flushed ( I just jiggled the handle & it quit).

2026-06-30 • via Nuitee
R
Regin • couple • us
8
Enjoy my stay
Pros:

Property nice and clean

2026-06-30 • via Nuitee
J
Jimmy • solo_traveller • us
1
Pros:

Nothing

Cons:

Front desk guy was very rude to me

2026-06-29 • via Nuitee
K
Kevin • family_with_children • us
8
no comment
Pros:

the location and size of the room

Cons:

The breakfast, it was kind of plain all the days i stayed there. Other stays I've had elsewhere have been better.

2026-06-29 • via Nuitee
T
TYRONE • solo_traveller • us
5
Pros:

The beds

Cons:

Finding a dead roach in my room, carpets were still dirty
Room lights were too dim need better lighting in there

2026-06-28 • via Nuitee
A
Alicia • solo_traveller • us
10
2026-06-28 • via Nuitee
P
Precious • extended_group • us
8
2026-06-27 • via Nuitee
T
Tobin • couple • us
7
Pros:

The staff was great
Especially Bryan
But
The grounds were a bit run down the exterior doors did not work
Property needs a refresher
Got locked in pool area as well

Cons:

The above
Now my incidental card has been fraudulently charged

2026-06-26 • via Nuitee
N
Nancy • solo_traveller • us
10
Pros:

Convenience of location

Cons:

Air conditioning was humid

2026-06-25 • via Nuitee
H
Hyungkun • solo_traveller • us
7
2026-06-24 • via Nuitee
D
Daisy • solo_traveller • us
5
2026-06-23 • via Nuitee
T
Tracy • family_with_children • us
5
It wasn’t what I expected. Nothing like the pictures I saw online.
Pros:

The breakfast was OK. The location was OK. The pool was dirty. The carpet smell bad. The bathroom tub was stained and gross. Our room smelled horrible.

Cons:

The rooms need to be remodeled pull the carpet up redo the bathrooms. Our refrigerator did not get cold.

2026-06-23 • via Nuitee
C
Ceja • extended_group • us
6
Wish my room was cleaned during my stay
Pros:

Location

Cons:

No room cleaning service

2026-06-23 • via Nuitee