SpringHill Suites by Marriott Phoenix Chandler Fashion Center

Hotels
SpringHill Suites
8.5 (628 reviews)
225 North Metro Boulevard , Chandler , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Large rooms
Cons:
Poor cleanliness
Inconsistent food quality
Room maintenance issues

Categories

Cleanliness
7.5
Several reviews mentioned dirtiness and unclean rooms.
Service
10
Multiple reviews praised the friendly and helpful staff.
Location
10
Guests frequently commented on the great location near shopping and medical centers.
Room Quality
8
Some rooms were described as large and comfortable, but others had significant issues.
Amenities
8
Amenities like the pool and breakfast options received mixed feedback and needed improvement.
Value for Money
8
Concerns were raised about cleanliness and maintenance considering the price paid.
Food and Beverage
7.5
Breakfast quality was poor and inconsistent based on guest reviews.
Overall Experience
9
Overall experience was rated positively by some, but many noted issues that affected their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:50

Property Description

Convenient Location Across from Chandler Fashion Center Mall

Spacious Suites with Kitchenettes and Free Wi-Fi

Relaxing Outdoor Pool, Hot Tub, and Fully-Serviced Business Center

Book now to experience comfort and convenience at SpringHill Suites Phoenix Chandler/Fashion Center.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PHX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 15 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.5
Based on 628 reviews
Cleanliness: 7.5
Service: 10
Location: 10
Room Quality: 8
Amenities: 8
Value for Money: 8
Food and Beverage: 7.5
Overall Experience: 9
M
Marisela solo_traveller us
10
Pros:

Great location, Comfortable beds, & room size was amazing

Cons:

N/A

2026-05-27 via Nuitee
A
amaya amavizca solo_traveller mx
10
Pros:

Todo perfecto!!! Super limpio, cómodo y el personal no se diga.

2026-05-26 via Nuitee
H
Heather solo_traveller us
6
Pros:

12pm check out

Cons:

Dirty. Pool undesirable with no shade & no restroom.

2026-05-25 via Nuitee
R
Ryan solo_traveller us
10
2026-05-25 via Nuitee
K
Kevin solo_traveller us
8
2026-05-25 via Nuitee
J
Julie family_with_children us
10
2026-05-24 via Nuitee
G
Gonzalez extended_group us
8
One of the bed frames was broken, mattress rocked
2026-05-23 via Nuitee
W
Wilhelmina solo_traveller us
10
2026-05-17 via Nuitee
R
Robin solo_traveller us
10
2026-05-13 via Nuitee
L
Lynnell couple us
10
I WILL BE BACK!!!!
Pros:

Clean, comfortable, nicely kept.

Cons:

Nothing!

2026-05-12 via Nuitee
L
Lisa solo_traveller us
10
2026-05-11 via Nuitee
C
Carol couple us
7
It was ok
Pros:

Nice and friendly staff

Cons:

Hot tub jets didn’t really work.
Minimal towels in room.
Noise from road and person above. Could hear them walking heavily across the floor
Was charged for parking and not told so until my cc was billed

2026-05-11 via Nuitee
S
Sandy couple us
10
2026-05-05 via Nuitee
M
Mark extended_group au
8
Cons:

charge for parking I had to get reversed

2026-05-05 via Nuitee
B
Bronwen solo_traveller us
8
Pros:

Location

Cons:

The bed was uncomfortable

2026-05-04 via Nuitee
S
Shirley couple tw
8
A Comfortable and enjoyable place to relax.
Pros:

Breakfast, sofa, pool, and location.

Cons:

Noise from other rooms.

2026-05-03 via Nuitee
G
Gerry couple us
5
It was ok but probably won’t come back.
Pros:

The staff

Cons:

The facility’s cleanliness, like the pool, room. Our room still had hair on the bathroom floor. When our room was cleaned all the towels were not exchanged. There needs to be a place to hang bath towels besides the door hook. There is a large wall that has room for a full towel bar. The tub it’s slippery for showering. There could be another grab bar in the tub area.
The breakfast was very minimal, not hot, almost the same every morning, and not many healthy choices.

2026-05-01 via Nuitee
G
gertine family_with_children nl
8
Prima uitvalsbasis en net hotel!
Pros:

Nette kamer, het ontbijt is niet zo uitgebreid maar prima, wel met wafelmaker. In omgeving veel grote mooie winkels bijv scheelde heerlijk warme jacuzzi!! Goede loopbanden in de fitness.

Cons:

De zithoek kan een lichtje hebben…. Maar dat is een kleinigheid.

2026-05-01 via Nuitee
S
Shirley couple tw
8
Enjoyed our stay here.
Pros:

Good location. Breakfast has various choices.

Cons:

None

2026-04-30 via Nuitee
L
Luis solo_traveller us
8
2026-04-30 via Nuitee