SpringHill Suites by Marriott Williamsburg

Hotels
•
SpringHill Suites
8.5 (872 reviews)
1644 Richmond Road , Williamsburg , us
+1 757-941-3000

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast options
Good family amenities
Cons:
Cleanliness issues
Room size complaints

Categories

Cleanliness
6.83
Several mentions of issues with cleanliness, including moldy rooms and dirty furniture.
Service
9.3
Overall positive sentiment, many reviews highlighted friendly and helpful staff.
Location
8.84
Good location mentioned in several reviews, convenient for families.
Room Quality
7.29
Mixed sentiment; some rooms praised for cleanliness but others noted issues with size.
Amenities
8.82
Positive comments about the pool, hot tub, and ice cream offerings.
Value for Money
8.78
General satisfaction noted in reviews for the price range.
Food and Beverage
9.33
Breakfast received high praise in multiple reviews.
Overall Experience
8.8
Mostly positive with some exceptions noted regarding cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 03:31

Property Description

Luxurious Suites with Modern Amenities

Located in the heart of Colonial Williamsburg, SpringHill Suites Williamsburg offers spacious suites with sofa beds, cable TV, and free Wi-Fi. Each suite features a seating area, minibar, and kitchenette for added convenience.

Relaxation and Recreation

Guests can unwind in the indoor pool and jacuzzi, stay active in the gym and Sport Court, or enjoy a delicious breakfast buffet. The hotel also provides barbecue facilities for outdoor gatherings and a business center for any work needs.

Convenient Location

Situated near popular attractions like Busch Gardens and The Williamsburg Winery, SpringHill Suites is the perfect choice for travelers looking to explore the area. Don't miss the chance to experience comfort and luxury at our hotel.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHF

Location

Guest Reviews

8.5
Based on 872 reviews
Cleanliness: 6.83
Service: 9.3
Location: 8.84
Room Quality: 7.29
Amenities: 8.82
Value for Money: 8.78
Food and Beverage: 9.33
Overall Experience: 8.8
K
Kristy • family_with_children • us
7
Pros:

Breakfast had a good variety.

Cons:

Could have been better if they would have had refreshment drinks the second night we stayed. The first night was great on that but the hot tub was cold the first night. The second night we didn’t have drinks available but the hot tub was very hot.
We had to ask for new towels after we all showered.

Then we were charged $38 on top of our stay price because of insurance reasons.

2026-08-24 • via Nuitee
V
Vandelia • solo_traveller • us
9
2026-08-24 • via Nuitee
K
Kelly • extended_group • us
1
Pros:

Breakfast was OK. Location is OK too.

Cons:

We had to wait for our room
How to request in to get it immediately
Did an unauthorized charge

2026-08-21 • via Nuitee
D
Dave • extended_group • us
8
Great
Pros:

Great location

Cons:

Nothing

2026-08-19 • via Nuitee
R
Rashida • solo_traveller • us
10
Pros:

The comfortable stay. Clean and friendly atmosphere.

2026-08-17 • via Nuitee
C
Carrie • family_with_children • us
8
Pros:

Good breakfast variety. Loved the ice cream in the evenings

Cons:

Little light in the rooms, hot in the hallways

2026-08-16 • via Nuitee
C
Chanda • solo_traveller • us
8
2026-08-14 • via Nuitee
K
Kelly • couple • us
4
Toilet made loud noise throughout the night. Room we not as clean as it should have been.
Pros:

Location

Cons:

Poor upkeep

2026-08-12 • via Nuitee
P
Patrick • solo_traveller • nl
9
Pros:

Centrale ligging. Ruime kamer voor 4 personen

2026-08-10 • via Nuitee
L
L1763EDginab • Family
10
Helpful Staff
Pros:

In addition to a great breakfast each morning and super friendly, hard-working staff, I want to sing my praises for Kiara Parker at the front desk! She was an amazing help to my daughter & I and went above and beyond. FIVE STARS FOR KIARA! ⭐️⭐️⭐️⭐️⭐️

2026-08-09 • via Tripadvisor
J
Jobu314 • Couples • Peoria, Arizona
2
Don’t stay here! Disgusting
Pros:

Worst hotel I have stayed in! Would give zero stars. Blood on the sheets, carpet was covered in pet stains, strong urine smell, snot like substance in the tub area, counters were dirty. Room was disguising ! Not what i expected but ct as a Marriott member.

2026-08-09 • via Tripadvisor
K
Katrishia • solo_traveller • us
10
Pros:

Clean, friendly staff. Indoor pool.

2026-08-09 • via Nuitee
K
Karina • family_with_children • us
9
overall a really nice stay! I would book again.
Pros:

location, breakfast, cleanliness of rooms, and staff very friendly and approachable! Quiet!! Felt safe.

Cons:

Not that I didn't like, but attention to detail: ex the ironing board was broken didn't close, the iron leaked water, the room was supposed to be services but the sheets didn't seem changed and clean towels were left but not properly organized and they left the dirty towels on the floor. like they started the room and never came back to finish.

2026-08-08 • via Nuitee
L
Lia • extended_group • us
10
2026-08-06 • via Nuitee
C
Carolyn • solo_traveller • us
9
Pros:

Location

Cons:

The beds were rough, not comfortable. The jacuzzi was nice but my daughter fell on the pool ground because of how slippery. Yes, we are familiar with pool side but, everyone was tripping.

2026-08-05 • via Nuitee
V
Velma • couple • us
1
The state I couldn’t even stay there because they continue to lie and say that they did not receive the money and yet th
Pros:

Unfortunately, it was the worst scene I’ve ever. There were 20 to 30 adolescent boys who were running around cussing and fussing, and I waited quietly for them to sort out something about the reservation.. so then the manager came out the nighttime manager only and said that I had not paid for my room and I said that’s incorrect. I paid with a credit card and I gave her the Credit Credit Card the credit card people confirm that the room was paid for and she still said it is not showing on our end. You just confirmed with a card and yet I showed the receipt and all supporting documentation.. I said that’s illegal. If my things are still up there, I should be allowed to come and get them. I will send and have the police escort you. I said you can call the police, but I’ll make sure that I file a defamation of character suit on you.

Cons:

I was treated in a very racist manner. I presented documentation three times that the second night was paid for.

2026-08-05 • via Nuitee
S
Shelton • solo_traveller • us
6
Pros:

The location was good!

Cons:

The facilities were below a Marriott standards!!!

2026-08-04 • via Nuitee
B
Bakki • solo_traveller • us
10
2026-08-04 • via Nuitee
C
Constance • couple • us
10
Will be back, love the pool and Jacuzzi and location. Staff was friendly and breakfast was good
Pros:

Breakfast was good, bed comfortable

Cons:

I saw a water bug in the room. Did not get credit for my stay because I booked 3rd party. So, I lost 3 nights of points of being a Marriott member. Otherwise stay was great.

2026-08-04 • via Nuitee
J
Jim • solo_traveller • us
7
2026-08-03 • via Nuitee