SpringHill Suites by Marriott Williamsburg

Hotels
•
SpringHill Suites
8.5 (838 reviews)
1644 Richmond Road , Williamsburg , us
+1 757-941-3000

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Free
Children allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Family rooms
ATM/cash machine on site
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast options
Good family amenities
Cons:
Cleanliness issues
Room size complaints

Categories

Cleanliness
6.83
Several mentions of issues with cleanliness, including moldy rooms and dirty furniture.
Service
9.3
Overall positive sentiment, many reviews highlighted friendly and helpful staff.
Location
8.84
Good location mentioned in several reviews, convenient for families.
Room Quality
7.29
Mixed sentiment; some rooms praised for cleanliness but others noted issues with size.
Amenities
8.82
Positive comments about the pool, hot tub, and ice cream offerings.
Value for Money
8.78
General satisfaction noted in reviews for the price range.
Food and Beverage
9.33
Breakfast received high praise in multiple reviews.
Overall Experience
8.8
Mostly positive with some exceptions noted regarding cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 03:31

Property Description

Luxurious Suites with Modern Amenities

Located in the heart of Colonial Williamsburg, SpringHill Suites Williamsburg offers spacious suites with sofa beds, cable TV, and free Wi-Fi. Each suite features a seating area, minibar, and kitchenette for added convenience.

Relaxation and Recreation

Guests can unwind in the indoor pool and jacuzzi, stay active in the gym and Sport Court, or enjoy a delicious breakfast buffet. The hotel also provides barbecue facilities for outdoor gatherings and a business center for any work needs.

Convenient Location

Situated near popular attractions like Busch Gardens and The Williamsburg Winery, SpringHill Suites is the perfect choice for travelers looking to explore the area. Don't miss the chance to experience comfort and luxury at our hotel.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHF

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.5
Based on 838 reviews
Cleanliness: 6.83
Service: 9.3
Location: 8.84
Room Quality: 7.29
Amenities: 8.82
Value for Money: 8.78
Food and Beverage: 9.33
Overall Experience: 8.8
D
Driskill • family_with_children • us
10
The ladies at the front desk were very professional and friendly. They helped me out everytime.
Pros:

Very very well maintained and groomed. Great setting!

Cons:

I liked everything about it.

2026-07-25 • via Nuitee
D
Deepu • solo_traveller • us
10
2026-07-24 • via Nuitee
J
Jamie • solo_traveller • us
8
Pros:

Decent place to stay

Cons:

Carpet was not vacuumed

2026-07-24 • via Nuitee
B
Burch • solo_traveller • us
10
Pros:

The room layout was perfect for traveling with kids.

2026-07-24 • via Nuitee
H
Heather • family_with_children • us
10
2026-07-20 • via Nuitee
W
Willimae • extended_group • us
10
The suites was a awesome place to stay
Pros:

They had beverages for your stay all day free ice cream and the breakfast hour was fitting

Cons:

The toilets was a little low bad on my knees

2026-07-20 • via Nuitee
M
Mohammed • family_with_children • us
10
2026-07-19 • via Nuitee
R
Robert • couple • us
10
Clean, spacious, comfy beds and great breakfast. Will stay again.
Pros:

Clean, spacious rooms and great coffee and breakfast.

Cons:

It was great

2026-07-19 • via Nuitee
A
Anne K • solo_traveller • us
10
Great location, clean and comfortable
Pros:

Clean, comfortable hotel with helpful staff in a great location. They recommended the restaurant across the street: Food for Thought. Very good food there! We ate there two of the three nights of our stay.

2026-07-18 • via Nuitee
T
Tassew • solo_traveller • us
9
2026-07-18 • via Nuitee
G
George • family_with_children • us
8
Good value, good staff, fair price
Pros:

Excellent breakfast. Liked the quiet hours

Cons:

No one cleaned our room from day one to day two

2026-07-17 • via Nuitee
A
Abegail • couple • us
3
2026-07-17 • via Nuitee
C
Cindi • couple • us
8
Pros:

The room was very comfortable and clean. Sheets were very clean smelling.

Cons:

Breakfast area ran out of lot of items and bar was not very clean at times.

2026-07-14 • via Nuitee
J
John • solo_traveller • us
7
Egh...
Pros:

Breakfast

Cons:

Outdated and worn out bathrooms. Tube drained slowly. Toilet flushed slowly.

2026-07-10 • via Nuitee
J
Jeremy • family_with_children • us
10
2026-07-08 • via Nuitee
L
Laura • family_with_children • us
8
Comfortable and Fun stay
Pros:

The beds were comfortable, the room was spacious and the AC worked well!

Cons:

The pool was hot and the chlorine or whatever chemical is used caused my skin to be very itchy. There were no extra blankets or pillows and we like to sleep with lots, but the staff was very helpful in getting us more.

2026-07-06 • via Nuitee
J
Joshua • solo_traveller • us
6
Pros:

The complimentary ice cream was a nice touch.

Cons:

Had to ask for extra pillows twice the first night.
We weren't informed that the refresh service was every other day, not daily, so we had to ask for more towels. When they did come to refresh our room, it was a half efforted job: the beds were poorly made, pillows not even touched to refresh, they didn't restock tissues, they didn't hang our new towels but instead left a stack on the couch (which is kinda gross), and one of those towels had crumbs and hair on it which was really gross.
The breakfast was in the food warmers, but some of the items were still frozen in the middle (the omelettes).
The hallways smelled like an old vacuum.

2026-07-04 • via Nuitee
A
Ashley • solo_traveller • us
10
Best hotel experience
Pros:

This hotel truly considered every small detail and needs of the customers. From the water and lemonade available in the afternoons, to the complimentary ice cream in the evenings. The gluten free muffin choices and dairy free milk were amazing additions.

Cons:

Nothing, everything was wonderful

2026-07-03 • via Nuitee
D
David • extended_group • us
3
Disappointed for a Marriott property
Pros:

Ice machine broken. Jacuzzi out of order. Juice machine broken.

2026-07-03 • via Nuitee
J
Joseph • solo_traveller • us
8
2026-06-26 • via Nuitee