SpringHill Suites Phoenix Tempe Airport

Hotels
SpringHill Suites
9 (392 reviews)
1601 West Rio Salado Parkway , Tempe , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Clean spaces
Good location near airport
Cons:
Maintenance issues
Unpleasant smells in some rooms
Limited breakfast options

Categories

Cleanliness
8.96
The majority of reviews describe the rooms as clean, but some mention unpleasant odors and damp carpets.
Service
9.43
Multiple reviews highlight the friendly and helpful nature of the staff, making service a strong point.
Location
9.47
Guests appreciate the convenient location near the airport and shopping areas.
Room Quality
8.42
Rooms are spacious and comfortable but are reported to have maintenance issues like noise and plumbing.
Amenities
8.95
Amenities such as free airport pick-up and a complimentary breakfast are valued, despite some complaints.
Value for Money
8.91
Overall, guests feel they get good value for the price, balanced by mentioned issues.
Food and Beverage
8.46
Breakfast is generally appreciated, although some guests suggest more variety.
Overall Experience
9.43
Despite some issues, guests overall had a positive experience and would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:07

Property Description

Convenient Location and Services
Located near the Phoenix Zoo with shuttle service to the airport, this Marriott hotel ensures a stress-free stay.

Spacious Suites with Amenities
The suites feature a separate living area, kitchenette, and modern amenities for a comfortable experience.

Relaxation and Recreation
Enjoy the outdoor pool, hot tub, and gym, followed by a delicious breakfast each morning.

Experience comfort and convenience at SpringHill Suites Phoenix Tempe Airport. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PHX

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9
Based on 392 reviews
Cleanliness: 8.96
Service: 9.43
Location: 9.47
Room Quality: 8.42
Amenities: 8.95
Value for Money: 8.91
Food and Beverage: 8.46
Overall Experience: 9.43
A
Alejandra couple us
8
2026-05-30 via Nuitee
D
DeeAnn extended_group us
1
Frustrated
Pros:

I had to request to be moved to a different room. After being gone all day when returning to my room it' reaked of the smell of marijuana like if somebody had sat in my room and smoked. I I went down to the front desk and the gentleman moved me to a different room. I was not able to get my belongings until the next morning when I went to the front desk a new person was there she was not friendly it was business as usual. She never apologized for the inconvenience. I asked for any type of air freshener so I could spray before I enter to gather my belongings she said oh we don't have spray only housekeeping has spray. She didn't offer to go an extra step to get me some a housekeeper was standing right behind her. They never offered a discount . And I never once heard I am sorry for the inconvenience!!

Cons:

Been more compassionate and friendly!!

2026-05-29 via Nuitee
J
Jacqueline solo_traveller us
1
Pros:

Nothing was good

Cons:

Bed bugs in our room , blood stains on the bed sheets. The light was flickering the whole time when it was on. The glass shower was dirty .

2026-05-29 via Nuitee
A
Alvarado family_with_children us
10
Pros:

Very clean! Great customer service.

Cons:

Shower head, it was to fast and water streams was too thin.

2026-05-27 via Nuitee
J
Jonathan solo_traveller us
8
2026-05-27 via Nuitee
B
Begay couple us
10
2026-05-20 via Nuitee
B
Brenda couple us
8
They should respect reservations
Pros:

Room was clean

Cons:

We booked a king suite and when we got to the hotel the receptionist let us know there was no more room’s available, that they give them first come first serve even though we booked earlier…

2026-05-18 via Nuitee
L
Levan solo_traveller us
8
2026-05-18 via Nuitee
R
rosie family_with_children us
10
Our stay was excellent we enjoyed everything
Pros:

Breakfast was fantastic even the locations had NO problems

Cons:

No comment

2026-05-14 via Nuitee
L
Laurel solo_traveller us
9
2026-05-13 via Nuitee
P
Patricia extended_group us
10
2026-05-07 via Nuitee
J
Jose family_with_children mx
9
Pros:

Excelente ubicación, excelente atencion del personal

Cons:

Creo se pudiera mejorar la ropa de cama para el sofa cama

2026-05-07 via Nuitee
J
John Mark couple ph
9
Comfortable and near aiport
Pros:

I like how comfortable the bed, and the spacious room. Location wise very convenient to airport, and to things to see.

Cons:

Some stains in sofa. Breakfast can be improved.

2026-05-04 via Nuitee
M
Mekaella extended_group us
8
2026-04-27 via Nuitee
T
Tomicita family_with_children us
10
2026-04-23 via Nuitee
A
Allan solo_traveller us
10
Pros:

The staff was friendly and helpful. The area is a nice and safe location.

Cons:

It was all good

2026-04-22 via Nuitee
A
Ahmed family_with_children us
8
2026-04-22 via Nuitee
T
Tang solo_traveller us
8
2026-04-01 via Nuitee
L
Lucian family_with_children ro
8
Overall OK, slightly disappointed on breakfast
Pros:

room was good, spacious, comfy bed

Cons:

the breakfast area had only 1 toaster and 1 waffle machine

2026-03-30 via Nuitee
S
Spencer couple us
10
Would stay here again
Pros:

Comfortable, clean, free breakfast.

2026-02-22 via Nuitee