Extended Stay America Suites - San Ramon - Bishop Ranch - East

Hotels
•
Extended Stay America Suites
9 (574 reviews)
2100 Camino Ramon , San Ramon , US

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Clean and convenient
Good value for money
Polite and accommodating staff
Cons:
Limited breakfast options
Maintenance issues with rooms
Ant problems

Categories

Cleanliness
8.71
Many reviews compliment the cleanliness, though some noted issues with ants and dirty towels.
Service
9.68
Most reviews indicate that the staff was polite and accommodating, despite a few isolated negative experiences.
Location
9.72
Location was frequently praised for convenience and accessibility.
Room Quality
8.67
Rooms were generally considered fine for short stays, with some noting maintenance and cleanliness issues.
Amenities
8.2
Some reviews mentioned limited amenities and problems like a broken elevator and lack of kitchen supplies.
Value for Money
9.66
Value was a recurring positive sentiment, with multiple reviews mentioning good pricing for what was offered.
Food and Beverage
8.21
Breakfast options were noted as limited, impacting overall satisfaction with food and beverage.
Overall Experience
9.18
Many reviewers had positive experiences overall, with some citing minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 07:52

Property Description

Convenient Kitchenettes
Enjoy the convenience of fully equipped kitchenettes in every room, complete with a stove-top, microwave, and fridge for a comfortable extended stay.

Complimentary Grab-and-Go Breakfast
Start your day right with a daily free grab-and-go breakfast offering a variety of options including breakfast bars, muffins, hot cereal, coffee, and tea.

Ideal Location
Located near popular attractions such as the Oracle Arena, Regal Cinemas, and Mt. Diablo, our hotel is the perfect choice for your stay in San Ramon.

Book now for a memorable and hassle-free extended stay experience at Extended Stay America - San Ramon - Bishop Ranch - East.

Important information:

Housekeeping service is offered every 14 days.

For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, and more.

Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee.

The grab-and-go breakfast served includes breakfast bars, muffins, hot cereal, coffee and tea only.

A valid credit card is required at check-in for payment; cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OAK

Location

Guest Reviews

9
Based on 574 reviews
Cleanliness: 8.71
Service: 9.68
Location: 9.72
Room Quality: 8.67
Amenities: 8.2
Value for Money: 9.66
Food and Beverage: 8.21
Overall Experience: 9.18
G
glenn • couple • us
7
Staff needs better customer service skills.
Pros:

Good Value, but you can tell this is an old property by the condition of the bathroom and the old furniture.

Cons:

The front staff needs better customer service skills. Patti and Ken were the ones that day we arrived. In front of us, she said she is stress out with customers and need a smoke break. We were next in line. Ken was checking us in and made a stupid comment. He said our room wasn’t ready at check in time, so he said he can give us two double beds since we are married we don’t need to be in the same bed.

2026-09-07 • via Nuitee
L
Luca • couple • it
3
Mediocre
Pros:

Accogliente

Cons:

Non pulivano tutti i giorni, colazione inesistente non era una colazione

2026-09-06 • via Nuitee
H
Herbert • solo_traveller • us
8
2026-08-26 • via Nuitee
D
Dennis • solo_traveller • us
8
2026-08-25 • via Nuitee
N
NorthStar08559502654 • Solo travel
10
Wonderful stay!
Pros:

Very happy here! Very clean, friendly staff. Overall, would stay here again. Thank you team!

2026-08-21 • via Tripadvisor
J
James • solo_traveller • us
7
2026-08-20 • via Nuitee
J
Judie • extended_group • us
3
2026-08-17 • via Nuitee
P
Pioneer22505756219 • Family
10
Wonderful Staff Who Truly Make You Feel at Home
Pros:

⭐️⭐️⭐️⭐️⭐️ 2:36
Writing
We have had such a wonderful experience at Extended Stay America in San Ramon. From the moment we arrived, the entire staff has been incredibly welcoming, kind, and helpful. They truly go above and beyond to make me and my kids feel comfortable and at home.
I especially want to recognize Patti, Ken, and Elizabeth. They are absolutely wonderful! Their kindness, friendliness, and genuine care have made such a difference for our family. They always make us feel welcome and cared for, and it really feels like a home away from home.
The entire staff has been amazing, and l am so grateful for the hospitality they have shown me and my children. I highly recommend this location and truly appreciate everyone here. Five stars!

2026-08-12 • via Tripadvisor
E
Erica • couple • us
8
I felt very unwelcome so I checked out early
Pros:

It was clean I like the hardwood floors the night staff Ken was very helpful

Cons:

I did not like I think the woman name was Patty from the front desk. She was quite rude and unpleasant to deal with very condescending came into my room at 11:03 AM. I had just got out of the shower. She walked right into my room without an apology and told me it’s time to leave. I said please give me 15 minutes. She slammed the door and walked out. I did not feel like I deserve her attitude extended stay really should review their customer service employees not everyone is good with dealing with customers. I had every intention of extended my stay but after that incident, I decided to just check out

2026-08-08 • via Nuitee
N
Nestor • solo_traveller • us
10
Elisabeth who entertain us is so friendly and gives us a very informative informations that I needed.
Pros:

So clean and smells good. So convenient and safe.

Cons:

None

2026-08-05 • via Nuitee
M
Michael • solo_traveller • us
1
Pros:

Nothing

Cons:

No shampoo

2026-08-03 • via Nuitee
J
James • solo_traveller • us
5
Pros:

Breakfast average

Cons:

They don’t have any shampoo in the rooms just a bar soap.

2026-08-03 • via Nuitee
T
Tori • solo_traveller • us
9
The floor was quiet and the exits were close enough to parking lot
Pros:

Ken was awesome very professional

Cons:

N/a

2026-07-24 • via Nuitee
A
Aleksandr • solo_traveller • us
10
Pros:

Walking distance to Costco

2026-07-21 • via Nuitee
S
Sashko • solo_traveller • us
1
PLEASE READ THIS: This place is not an typical hotel. Two days after I stay there I find out that many of the rooms are
Pros:

Nothing

Cons:

No breakfast (there is NO dining room. In the hallway they have hot water for tea, bad coffee, few of the cheapest mini muffins and few granola bars THAT ALL BREAKFAST but nothing else i promise) Also absolutely NO INTERNET for sure, it is there but you cannot open anything/ you can’t do anything. I asked to be moved to another room because of a “tenant” from above “stays at the hotel for many years,” per staff. Third night, new room, pipes in the bathroom were making high pitch noise-cannot sleep till 1am. Called reception can’t do anything. Decide to leave and not stay fourth and final night (they returned my money for the day I didn’t stay after I show them a video of the pipes noise. Anyway….. Staff is ok, they are just working there I don’t blame them I understand them.

2026-07-21 • via Nuitee
V
Vincent • solo_traveller • us
10
Was all good except breakfast
Pros:

Better breakfast

Cons:

Better food

2026-07-17 • via Nuitee
S
Susan • couple • us
8
Pleasant
Pros:

Location

Cons:

Breakfast

2026-07-14 • via Nuitee
C
Cynthia • couple • us
9
Great time and across the street from Costco!
Pros:

They gave us an upgrade. Two rooms, great kitchen. Very comfortable. We love it for our little dogs .

Cons:

N/A

2026-07-11 • via Nuitee
J
Jonscher • solo_traveller • us
9
Pros:

Everything was great thank you

Cons:

The lady that checked me in was very kind and professional everything went smooth thank you

2026-07-05 • via Nuitee
J
Jonscher • solo_traveller • us
9
Pros:

I like the access and the feeling at home comfortable I really appreciate that

Cons:

And the location was great access to stores and it was quiet area for the 4th of July I really appreciate the staff Miss Peggy I think that was her name she was very kind and helpful very professional at checking everyone in and making sure everyone was comfortable thank you very much

2026-07-05 • via Nuitee