Hyatt Place Baltimore Owings Mills

Hotels
•
Hyatt Place
7.9 (1322 reviews)
4730 Painters Mill Rd , Owings Mills , us
+1 410-998-3630

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Spacious rooms
Cons:
Dirty carpets
Limited amenities
Maintenance issues in rooms

Categories

Cleanliness
6.98
Carpets were dirty, and there was a cockroach in the bathroom.
Service
8.45
Staff was friendly and helpful, though some issues were reported about the responsiveness.
Location
8.99
Good location for activities.
Room Quality
7.44
Rooms were spacious but had maintenance issues.
Amenities
6.97
Limited microwaves available and requests for upgrades were not fulfilled.
Value for Money
7.93
Good value considering the location but lacking in some aspects.
Food and Beverage
8.48
Breakfast was good, but the hours of service could be improved.
Overall Experience
7.95
Disappointments in accommodations but had a good night's rest.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:29

Property Description

Convenient Location
Located just 19 km from Baltimore Zoo and within close proximity to popular attractions like the Edgar Allen Poe Museum and Towson University, Hyatt Place Baltimore Owings Mills offers a prime location for guests to explore the area.

Modern Amenities
With an indoor pool, fitness centre, and free WiFi throughout the property, guests can enjoy a comfortable and convenient stay. The rooms are well-equipped with air conditioning, flat-screen TVs, and private bathrooms for a relaxing experience.

Business and Leisure Facilities
Whether guests are visiting for work or leisure, the hotel caters to all needs with a business centre, 24-hour front desk, and vending machines offering snacks and drinks. The proximity to Johns Hopkins University and Baltimore - Washington International Airport makes it an ideal choice for travelers.

Book your stay at Hyatt Place Baltimore Owings Mills for a memorable experience!

Important information:

Renovation happening on the property:

So for 123 Rooms, 7 Floors (project will be staged floor by floor).
FEB - MAR - APR - MAY 4Months

Public Area
APR - MAY - JUN - JUL 4Months

Exterior
JUL- AUG- SEP 3Months

This is an estimated timeline. But alongside, at this point work has already started on 16th FEB and is going at a very good speed, so it should wrap up in the given time frame.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BWI

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 7 per day.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.9
Based on 1322 reviews
Cleanliness: 6.98
Service: 8.45
Location: 8.99
Room Quality: 7.44
Amenities: 6.97
Value for Money: 7.93
Food and Beverage: 8.48
Overall Experience: 7.95
B
Buffy • couple • us
8
2026-07-24 • via Nuitee
M
Mikayla • couple • us
4
This stay was highly disappointing.
Pros:

The staff was super friendly.

Cons:

I received an email before my stay stating they were doing renovations along with this specific part of the message “Please be assured that all guest areas remain fully separated from active construction zones, and we do not anticipate any disruption to your stay. Our team remains dedicated to maintaining a clean, quiet, and professional environment throughout this improvement process”. Both elevator floors were covered in duck tape. One elevator had blankets all over the walls. We got to our floor and there was no carpet in the hallway. We had traveled for a concert and got there early, hoping to get a nap in before the concert. But we could literally hear drilling and hammering like it was right next to us. When we came back, only one plug worked. This is not the hotel’s fault, but the people across the hall were talking in the hallway like it was broad daylight out and slamming their door from 1 am-3 am. When I went to call the front desk, there was no directory. Tried watching tv as well, but the tv quality was so poor. Went down in the morning for breakfast, about 10 am. Eggs were crunchy and french toast was literally bricks. For over $300 a night, I expected a whole lot better.

2026-07-20 • via Nuitee
L
Lee • couple • us
9
2026-07-20 • via Nuitee
K
Kirsten • solo_traveller • us
2
My stay was not good
Pros:

When I first checked in the floor she put me messed very bad once I got off elevator. Room had many drains all over the carpet. It smelled and looked so bad. I then knew I couldn’t take it so I went to front desk to ask to be moved to another floor and room. It was a little better but I ended up sleeping in my car

Cons:

It was not clean and smelled bad.

2026-07-19 • via Nuitee
D
Deana • couple • us
6
2026-07-13 • via Nuitee
F
Forrer • solo_traveller • us
4
Pros:

Friendly helpful staff

Cons:

Being covered in ants while I try to sleep

2026-07-11 • via Nuitee
K
Kathleen • solo_traveller • us
10
Comfortable and nice
Pros:

The room was huge and very nice. Bed was comfy and it had everything I needed.

Cons:

I called a few days early to see if I could get early entry and was told to call the day of. I called early the morning of my arrival and was told no. The lady didn’t look up my reservation just said no. So I had a friend call later hoping she was not working and the man on the phone said no but looked up the reservation and was nice about not being able for me to come early.

2026-07-11 • via Nuitee
D
desmondp373 • Business
10
Great Spot to Check Out.
Pros:

This place never disappoints. I have a blast every time I am there. The staff is wonderful and should be constantly praised for their effort to make your guest feel at home.

2026-07-08 • via Tripadvisor
L
Logan • couple • us
9
2026-07-07 • via Nuitee
A
Angel • couple • us
10
2026-07-07 • via Nuitee
M
Michael • couple • us
3
It was met the need. Nothing more.
Pros:

I didn't eat breakfast. I didn't think it was worth getting up for.

Cons:

All the furniture sits low. Upgrade all furniture. No tv apps available. Site always had small amounts of trash that made that when not taken care of became an eye sore. Cigarette butts everywhere, They should rooms for people who are notvpet owners, what I mean is, who wants to stay in a room when the previous guest had pet(s)...not me.

2026-07-07 • via Nuitee
T
Tauba • couple • us
8
2026-07-06 • via Nuitee
O
Olugbenga • couple • us
8
2026-07-05 • via Nuitee
R
Rodney • couple • us
8
2026-07-03 • via Nuitee
A
Antonio • solo_traveller • us
5
Pros:

Size of the room and overall layout minus bathroom placement.

Cons:

The construction, the elevators, the feel for space

2026-07-02 • via Nuitee
O
oluwafemi • solo_traveller • us
10
2026-07-02 • via Nuitee
I
iletha • solo_traveller • us
8
2026-07-01 • via Nuitee
O
OLUFEMI • solo_traveller • ng
5
2026-07-01 • via Nuitee
A
Andra • solo_traveller • us
8
2026-07-01 • via Nuitee
N
NJShore105 • Family • Oakhurst, New Jersey
4
Hyatt with indoor pool but NO water heater.
Pros:

June 2026: During our recent stay at the Hyatt Place in Owings Mills, MD, we were disappointed to learn that the on-going renovations does not include a heater for the indoor swimming pool. Having reviewed many travel web sites, this has been a problem for several years now. While the hotel web site mentions an indoor pool it cleverly does not mention the indoor pool is not heated.

In addition, we noticed the following deficiencies / short comings which must be addressed:

• The kitchen staff does not know how to speak English. Especially should there be an emergency in the hotel. The kitchen staff did not know the word “napkin”. The front desk clerk had to intervene. I felt embarrassed for the kitchen staff.

• The kitchen staff does not know the purpose of the gloves. I caught the staff using their gloved hands to clean the counters and wipe their face before handling food. I tried to explain but the kitchen staff does not understand English. The folks in food service do not understand the purpose of the glove is not to protect their hands but to protect the food. Again, I felt embarrassed for the kitchen staff who were not properly trained by Hyatt.

• Since the hotel is on-going renovations, the hotel had to order ice from an outside suppler. The front desk clerk was using the floor to break the ice to put in the cooler adjacent to the front desk. I had to explain to the front desk clerk that the dirty unsanitary floor was no place to break up ice and he should be using the counter instead.

• While the room was clean, there is no staff in sight to provide replacement towels for the rooms. We located an unattended cart and took the towels we needed.

2026-06-30 • via Tripadvisor