Hyatt Place Baltimore Owings Mills

Hotels
Hyatt Place
7.9 (1344 reviews)
4730 Painters Mill Rd , Owings Mills , us

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Spacious rooms
Cons:
Dirty carpets
Limited amenities
Maintenance issues in rooms

Categories

Cleanliness
6.98
Carpets were dirty, and there was a cockroach in the bathroom.
Service
8.45
Staff was friendly and helpful, though some issues were reported about the responsiveness.
Location
8.99
Good location for activities.
Room Quality
7.44
Rooms were spacious but had maintenance issues.
Amenities
6.97
Limited microwaves available and requests for upgrades were not fulfilled.
Value for Money
7.93
Good value considering the location but lacking in some aspects.
Food and Beverage
8.48
Breakfast was good, but the hours of service could be improved.
Overall Experience
7.95
Disappointments in accommodations but had a good night's rest.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:29

Property Description

Convenient Location
Located just 19 km from Baltimore Zoo and within close proximity to popular attractions like the Edgar Allen Poe Museum and Towson University, Hyatt Place Baltimore Owings Mills offers a prime location for guests to explore the area.

Modern Amenities
With an indoor pool, fitness centre, and free WiFi throughout the property, guests can enjoy a comfortable and convenient stay. The rooms are well-equipped with air conditioning, flat-screen TVs, and private bathrooms for a relaxing experience.

Business and Leisure Facilities
Whether guests are visiting for work or leisure, the hotel caters to all needs with a business centre, 24-hour front desk, and vending machines offering snacks and drinks. The proximity to Johns Hopkins University and Baltimore - Washington International Airport makes it an ideal choice for travelers.

Book your stay at Hyatt Place Baltimore Owings Mills for a memorable experience!

Important information:

Renovation happening on the property:

So for 123 Rooms, 7 Floors (project will be staged floor by floor).
FEB - MAR - APR - MAY 4Months

Public Area
APR - MAY - JUN - JUL 4Months

Exterior
JUL- AUG- SEP 3Months

This is an estimated timeline. But alongside, at this point work has already started on 16th FEB and is going at a very good speed, so it should wrap up in the given time frame.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BWI

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.9
Based on 1344 reviews
Cleanliness: 6.98
Service: 8.45
Location: 8.99
Room Quality: 7.44
Amenities: 6.97
Value for Money: 7.93
Food and Beverage: 8.48
Overall Experience: 7.95
4
44SPA couple us
9
Good place to stay if you are driving; we came by train and Metro and then had to take Ubers.
Pros:

Room was clean, well designed, and well stocked.

Cons:

Better food facilities; I understand renovation is taking place but it was disappointing not to be able to have a meal

2026-08-29 via Nuitee
E
Eleftherios extended_group gr
10
2026-08-28 via Nuitee
O
Olugbenga solo_traveller us
10
2026-08-28 via Nuitee
M
Marietta couple us
2
Too crowded, understaffed, and inconvenient for the price. Unfortunately, I would not stay here again.
Pros:

The hotel was reasonably priced for New York, and the complimentary breakfast was a nice benefit. The room was clean when we arrived, and the hotel itself seemed fairly modern.

Cons:

The hotel seemed to be fully booked but was very understaffed. There were usually only two or three employees at the small front desk. Breakfast was extremely crowded and chaotic, with long buffet lines, large groups of people, limited seating, and staff unable to keep up with cleaning the tables.

The room was very small, and housekeeping was inconsistent. We requested daily cleaning, but towels were not always replaced. When we asked for toilet paper, we were told that if we only needed one roll, we had to go downstairs to the front desk ourselves because no one was available to bring it up.

The location was also inconvenient for sightseeing, and getting to the places we wanted to visit took additional time.

2026-08-27 via Nuitee
H
Horvath family_with_children us
10
2026-08-26 via Nuitee
Z
Zhana couple us
10
Nice
Pros:

The room was nice and spacious, bathroom was very clean.

Cons:

The scenery view looking out of the window, was just a bunch of construction equipment.

2026-08-24 via Nuitee
M
MARIA VIRGINIA couple be
6
For a Hyatt, I expected more. Cleanness wasn’t a strong asset
Pros:

Staff is very friendly, rooms are big and well equipped, and lots of parking lot.

Cons:

For a Hyatt, I expected more. Cleanness isn’t their strongest asset. My stay was a 4-nights long and they didn’t refilled the shower gel, I had to go to the front desk on the first night. Bath wasn’t impeccable clean, the towel hanging just fell down when I closed the bathroom door on the first night. The 2 glasses on my room were different, this small details that counts.

2026-08-22 via Nuitee
J
Jacqueline solo_traveller us
9
2026-08-17 via Nuitee
C
CarL couple us
10
2026-08-16 via Nuitee
I
Irina family_with_children us
4
Cons:

The hotel is currently under renovation. There was no cold water, and there was no water in the toilet, which made it very inconvenient to use the bathroom.

2026-08-16 via Nuitee
S
Sonya solo_traveller us
1
2026-08-13 via Nuitee
M
Marcus couple us
7
Fairly priced. Currently under renovations.
Pros:

Outside of Baltimore, had many things around the area.

Cons:

Outlets did not work in rooms.

2026-08-12 via Nuitee
V
Vines Sr solo_traveller us
10
2026-08-10 via Nuitee
J
Jackson solo_traveller us
8
2026-08-09 via Nuitee
T
Tiara family_with_children us
7
2026-08-07 via Nuitee
L
Latifah family_with_children us
8
I had a pleasant stay!
Pros:

The hotel was nice, the breakfast was good as well.

Cons:

My linen wasn’t really clean. That was pretty concerning, however, the staff were good about giving me more and addressing my concerns. I appreciated that.

2026-08-06 via Nuitee
E
Erica family_with_children us
5
Pros:

Made to order a limited menu. They upgraded us at no charge to a suite, which was nice as we were traveling with 4 people. This was not at our request.

Cons:

The whole place smelled like pot. We were traveling with children, which was not great. We almost got stuck in the elevators as they were malfunctioning.

2026-08-04 via Nuitee
B
Buffy couple us
8
2026-07-24 via Nuitee
L
Lee couple us
9
2026-07-20 via Nuitee
M
Mikayla couple us
4
This stay was highly disappointing.
Pros:

The staff was super friendly.

Cons:

I received an email before my stay stating they were doing renovations along with this specific part of the message “Please be assured that all guest areas remain fully separated from active construction zones, and we do not anticipate any disruption to your stay. Our team remains dedicated to maintaining a clean, quiet, and professional environment throughout this improvement process”. Both elevator floors were covered in duck tape. One elevator had blankets all over the walls. We got to our floor and there was no carpet in the hallway. We had traveled for a concert and got there early, hoping to get a nap in before the concert. But we could literally hear drilling and hammering like it was right next to us. When we came back, only one plug worked. This is not the hotel’s fault, but the people across the hall were talking in the hallway like it was broad daylight out and slamming their door from 1 am-3 am. When I went to call the front desk, there was no directory. Tried watching tv as well, but the tv quality was so poor. Went down in the morning for breakfast, about 10 am. Eggs were crunchy and french toast was literally bricks. For over $300 a night, I expected a whole lot better.

2026-07-20 via Nuitee