Hotel Director Vitacura

Hotels
8.6 (2502 reviews)
Av. Vitacura, 3600 , Santiago , cl

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Excelente ubicación
Comodidad de las habitaciones
Desayuno muy bien
Cons:
Piscina helada
Check in y out lentos
Costo alto comparado a otras opciones

Categories

Cleanliness
8.56
La limpieza fue destacada en varias reseñas.
Service
8.83
La amabilidad del personal fue muy apreciada, aunque algunos mencionaron que no se sentían acogidos.
Location
9.07
Varios comentaristas elogiaron la ubicación central y segura del hotel.
Room Quality
8.52
Las habitaciones son amplias y cómodas, pero algunos mencionaron problemas menores.
Amenities
8.55
Las instalaciones fueron elogiadas, aunque con algunas reservas sobre la piscina.
Value for Money
8.21
Algunos revisores consideran que el costo es alto en relación a lo que se ofrece.
Food and Beverage
8.66
El desayuno y el restaurante fueron bien valorados, salvo algunas quejas menores.
Overall Experience
8.43
Experiencias generalmente positivas, con comentarios sobre aspectos a mejorar.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:08

Property Description

Luxurious 4-Star Stay in the Heart of Vitacura

  • Relaxing Swimming Pool and Garden
    Enjoy a serene atmosphere at our swimming pool surrounded by lush gardens, perfect for unwinding after a busy day of exploring Santiago.

  • Delicious Dining Experience at La Vendimia Restaurant
    Indulge in exquisite cuisine at La Vendimia Restaurant, offering outdoor seating next to the picturesque gardens for a delightful dining experience.

  • Prime Location with Easy Access to Attractions
    Benefit from our prime location with proximity to top restaurants and the stunning Bicentenario Park, all within walking distance. Explore the city with ease, with the Santiago International Airport just a short drive away.

Book your stay at Hotel Director Vitacura for a memorable and convenient experience.

Important information:

Note that the height of the parking facilities is for vehicles is of 6.4 feet.

LOCAL TAX LAW

Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA). This additional fee (IVA) is not included in the hotel rates and must be paid separately.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 8 years old stay for free when using an existing bed.
    People 8 years old and over stay for US$30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 2502 reviews
Cleanliness: 8.56
Service: 8.83
Location: 9.07
Room Quality: 8.52
Amenities: 8.55
Value for Money: 8.21
Food and Beverage: 8.66
Overall Experience: 8.43
A
Augusto solo_traveller do
10
Un lugar acogedor y cercano
Pros:

Las atenciones. El servicio .

Cons:

Mejorar variedad desayuno, horario del restaurante y el wifi

2026-06-20 via Nuitee
D
Diego Rafael couple ar
5
Ni
Pros:

Cocktail de bienvenida

Cons:

Antigua y falta de remodelación

2026-06-20 via Nuitee
L
laura pamela solo_traveller cl
9
2026-06-19 via Nuitee
V
Volker solo_traveller de
1
not customer friendly
Cons:

my reservation was cancelled about 1 hour before I wanted to check in, had been traveling all day, and just by chance found out that Director had canceled. Luckily a hotel in the neighborhood did not have a problem with my creditcard and I could make another reservation

2026-06-18 via Nuitee
E
enrique couple cl
9
Agradable podría habersido mejor
Pros:

Desayuno

Cons:

El personal de recepción está poco capacitado

2026-06-18 via Nuitee
D
Daniela couple cl
9
Ubicación, silencioso, buen desayuno, cómodo
Pros:

Ubicación, silencioso, buen desayuno, cómodo

Cons:

Falta presión en duchas de pisos superiores junto con mejorar calidad de los televisiones (canales borrosos)
Caro para lo que es

2026-06-18 via Nuitee
E
Emilio José solo_traveller es
9
Pros:

Todo muy correcto.

Cons:

Me tocó un joven en recepción que era bastante antipático.

2026-06-17 via Nuitee
P
Patricio couple cl
10
Buena
Pros:

Siempre que voy me gusta la ubicación y la atención

2026-06-16 via Nuitee
L
LUIS EDUARDO solo_traveller cl
9
Un agrado
Pros:

Muy buen desayuno calidad y variedad

Cons:

La presión de la ducha

2026-06-16 via Nuitee
D
Daniela couple cl
9
muy bueno
Pros:

excelente desayuno, ubicación

Cons:

mejorar la presión de las duchas en los pisos superiores
mejorar la comida del restaurant

2026-06-15 via Nuitee
I
Isidora solo_traveller cl
6
2026-06-14 via Nuitee
E
Emilio couple cl
8
2026-06-12 via Nuitee
V
Verónica solo_traveller uy
8
2026-06-12 via Nuitee
J
jose family_with_children cl
10
traquilidad
Pros:

las habitaciones muy ordenadas
desayuno muy bueno
orden del hotel en genral

2026-06-11 via Nuitee
W
walter solo_traveller ar
10
Pros:

Todo muy bueno

2026-06-11 via Nuitee
O
Oscar extended_group cl
10
Bueno
Pros:

El desayuno, la ubicación y la atención del personal

Cons:

Nada

2026-06-10 via Nuitee
E
Eduardo couple cl
9
Un hotel ideal si vas en vehículo
Pros:

Buen aparcamiento
Buen servicio de ejecutivas de Reservaciones
GYm apropiado
Bien el desyuno y restaurante en gral- Me ha gustado y buena relación P/Calidad

Cons:

Nada. Todo bien

2026-06-10 via Nuitee
J
Javiera couple cl
10
2026-06-10 via Nuitee
N
Norma solo_traveller ar
10
2026-06-09 via Nuitee
B
Barbara couple cl
9
Pros:

El hotel está remodelado , bonito y acogedor

2026-06-09 via Nuitee