Comfort Inn & Suites Midtown

Hotels
•
Comfort
8.5 (482 reviews)
2709 Sudderth Drive , Ruidoso , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
friendly staff
great breakfast
convenient location
Cons:
dirty rooms
pooled amenities need maintenance
issues with booking and front desk service

Categories

Cleanliness
6.89
Several mentions of dirty areas and stained sheets, particularly in regards to the pool and rooms.
Service
9.86
Most staff were friendly and helpful, with specific praise for individual staff members.
Location
9.4
Many reviews highlight the convenient location with easy access to family and local amenities.
Room Quality
7.85
Rooms are described as outdated with issues like a spider sighting and some cleanliness concerns.
Amenities
7.38
Amenities like the pool were noted as old and needing maintenance.
Value for Money
8.34
The hotel provided a decent experience for the price, though there were some issues with cleanliness.
Food and Beverage
9.39
Breakfast received consistent praise, with many positive remarks about the quality and availability.
Overall Experience
8.86
Overall, reviews reflect a mix of positive experiences overshadowed by some cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:35

Property Description

Convenient Location
The Comfort Inn Midtown hotel is just three miles from the Eagle Creek Sports Complex and minutes away from popular attractions like the Ruidoso Convention Center, Ski Apache, and Billy the Kid Casino.

Midtown Shopping District
Located in the heart of Ruidoso's midtown shopping district, guests can easily explore nearby shops, restaurants, and galleries on foot, immersing themselves in the vibrant local scene.

Relaxing Amenities
After a day of activities, unwind in the indoor heated pool and hot tub, or stay active in the fitness center. Enjoy a complimentary breakfast with a variety of options and take advantage of free high-speed internet access and business services.

Book your stay at Comfort Inn Midtown for a perfect blend of convenience, relaxation, and exploration in Ruidoso, NM.

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ROW

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.5
Based on 482 reviews
Cleanliness: 6.89
Service: 9.86
Location: 9.4
Room Quality: 7.85
Amenities: 7.38
Value for Money: 8.34
Food and Beverage: 9.39
Overall Experience: 8.86
P
Pamela • solo_traveller • us
10
2026-09-05 • via Nuitee
M
Michael • solo_traveller • us
7
Nice and good value
Pros:

Breakfast was good

Cons:

Building was getting old

2026-09-04 • via Nuitee
M
McDonald • couple • us
6
2026-09-01 • via Nuitee
Z
Zinthya • couple • us
10
2026-08-31 • via Nuitee
I
Iliana • solo_traveller • us
10
2026-08-23 • via Nuitee
T
TOBANCHE • couple • us
9
Buena ubicación y Confort . Si regreso .
Pros:

Front Desk amable . Café muy bueno en habitación. Desayuno se ve bien. Cama muy confortable . Solo las cortinas que no se corren bien y molesta la luz del Parking por la noche.

Cons:

Falta mantenimiento por fuera al Hotel como pintura .

2026-08-23 • via Nuitee
R
Robert • couple • us
9
The room provided the sleep accommodations as planned and a place to relax after walking around.
Pros:

Breakfast was great, Food was nice and hot, Coffee was great as well. The room had a musty smell according to my wife, but she sprayed it with air freshener, and all was well. No HBO or premium channels but we were shopping and enjoying the sites to make up for it.

Cons:

More food selections like oatmeal, my wife was wanting some for breakfast, but none was available. We had to ask for hand towels, the room didn`t have any when we checked in, only two bath towels were provided so we had to use the same ones twice.

2026-08-17 • via Nuitee
L
Lois • couple • us
1
Disappointed
Pros:

Nothing

Cons:

Dirty, no curtain for privacy

2026-08-16 • via Nuitee
J
Jacqueline • couple • us
4
2026-08-16 • via Nuitee
R
Raymond • couple • us
5
Room needs renovation. Staff was very helpful and breakfast was good. Good location.
Pros:

Staff was very helpful in finding us a room that was away from the elevator. Breakfast was good. Location was within walking distance to main part of town.

Cons:

Room needs renovation. Carpet is fraying on edges. Furniture is in poor condition. Bottom of bathtub is gray from age and don't think any amount of cleaning can make it look any better.

2026-08-12 • via Nuitee
M
Manuel • solo_traveller • us
10
Enjoyable stay.
Pros:

I liked the friendly helpful staff.

2026-08-08 • via Nuitee
A
Alma Cristina • family_with_children • mx
8
Bueno relación precio-calidad
Pros:

la ubicación

Cons:

las instalaciones necesitan mantenimiento a mi consideración, el baño tenía un aroma muy extraño

2026-08-06 • via Nuitee
J
Jonnie • family_with_children • us
9
It was clean and location was great.
Pros:

Location and cleanliness.

Cons:

Exterior needs some work.

2026-08-04 • via Nuitee
B
Brinkkoeter • solo_traveller • us
10
2026-08-03 • via Nuitee
M
Mariana Helena • couple • us
6
Great location, but dirty and with an unpleasant odor.
Pros:

The hotel is close to the city’s bars and shopping centers, which is a huge positive point. You can walk there.

Cons:

This is the second time we have stayed there, but unfortunately, this time it was disappointing. The place was dirty, especially the bathroom. The smell was unpleasant as well, like cigarette smoke.

2026-08-02 • via Nuitee
L
Leann • couple • us
10
2026-08-02 • via Nuitee
F
Flyer22709265315 • Family
2
Pool closed too rude staff members and a GM that will not get back to you
Pros:

Came across two staff members that were super rude. I tried to call email and text message the manager Ben Brown, but never received a call back if you can do business elsewhere do it especially if you have a family and they’re looking forward to using the pool.

2026-07-28 • via Tripadvisor
R
Ryan • family_with_children • us
9
2026-07-08 • via Nuitee
G
Galbraith • solo_traveller • us
7
Pros:

Breakfast was nice. Air-conditioning worked well and pillows were great.

Cons:

The lack of handicapped room with 2 queen beds is deplorable for a company the size of comfort inn. We had asked at least for a room with a handicapped bathroom. While the shower had a bar, it was not sufficiently close to the toilet to provide adequate assistance for my sister to stand from the extremely low toilet.

2026-07-06 • via Nuitee
J
Joaquin • couple • us
8
I had a very pleasant experience and will book this location again
Pros:

The location, the breakfast and the staff made my stay very pleasant.

Cons:

Room 203 floor tiles were loose. Toilet would be better if replaced with a new more efficient one.

2026-07-06 • via Nuitee