Fairmont The Queen Elizabeth

Hotels
Fairmont Hotels & Resorts
8.2 (1308 reviews)
900 Rene Levesque Boulevard ouest , Montréal , ca

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent central location
Friendly, accommodating staff
Clean and comfortable rooms (many guests)
Excellent pool and well-equipped gym
Good breakfast
Dog-friendly / spacious suites available
Convenient for business / near rail station
Cons:
Perceived as overpriced / poor value
Some rooms very small or cramped
Occasional mouldy/odd odour in rooms (carpet concerns)
Slow valet and elevator problems during busy periods
Bar/terrace service and music inconsistent; minibar overpriced/restrictive
Isolated poor service incidents (cold reception, housekeeping intrusions)

Categories

Cleanliness
7.4
Mixed reports: many reviews praise clean rooms and daily housekeeping, but several mention a mouldy/odd odour in some rooms and questionable carpet cleanliness.
Service
9.1
Generally described as friendly and accommodating (helpful front desk, attentive staff), though there are isolated negative experiences (cold reception at times, slow valet service).
Location
9.6
Consistently praised as excellent — central, close to Old Town, rail station and walking distances to attractions and business district.
Room Quality
7.6
Mixed: some guests enjoyed spacious, comfortable suites with views; others reported very small/cramped rooms and small bathrooms.
Amenities
8.3
Strong facilities noted (excellent pool area, well-equipped gym, outdoor bar), but problems mentioned with terrace bar service/music, elevators/escalators outages and minibar restrictions.
Value for Money
6.9
Frequently called overpriced for what was delivered; multiple guests felt the price did not match the experience (extra charges, slow services, lack of welcome amenities).
Food and Beverage
8.5
Breakfast called excellent by some; bars and minibar received criticism for price and quality (terrace bar service/music inconsistent, overpriced drinks/minibar).
Overall Experience
8.2
Overall generally positive stay driven by location, friendly staff and good facilities, tempered by value concerns, occasional service lapses and room-size/cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-07-03 08:19

Property Description

Luxurious Accommodations
Connected to Montreal's underground city, Fairmont The Queen Elizabeth offers more than just a place to stay. With a mixology bar, a lively bistro, and a unique urban market, your dining experience will be as unforgettable as your accommodations.

Unique Experiences
Immerse yourself in history by staying in the famous John Lennon and Yoko Ono suite, revamped to feature a virtual reality experience. Explore the hotel's art collection, showcasing work by established and emerging artists, adding a touch of community and flair to your stay.

Convenient Location
Conveniently located on top of the Central train station and connected to two metro stations, the hotel provides easy access to Montreal's top attractions. Don't miss out on the chance to book your stay at Fairmont The Queen Elizabeth and experience luxury like never before.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YUL

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and costs CAD 19.95 per 24 hours.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs CAD 39 per day.

Location

Guest Reviews

8.2
Based on 1308 reviews
Cleanliness: 7.4
Service: 9.1
Location: 9.6
Room Quality: 7.6
Amenities: 8.3
Value for Money: 6.9
Food and Beverage: 8.5
Overall Experience: 8.2
M
Magalie couple ca
10
Incroyable sejour
Pros:

Absolument tout et surtout le matcha du café Krema

Cons:

Rien

2026-07-23 via Nuitee
M
Magalie couple ca
10
Super séjour
Pros:

Tout était incroyable

Cons:

Rien

2026-07-23 via Nuitee
F
Fabio family_with_children br
8
2026-07-23 via Nuitee
J
Josianne solo_traveller ca
10
2026-07-20 via Nuitee
S
Shyrle couple us
10
I would love to stay here again
Pros:

For us perfect location. Beautiful spacious room, well appointed

2026-07-20 via Nuitee
A
Arathi solo_traveller us
2
Pros:

Location

Cons:

Hotel dirty, very run down, staff unpolite. Breakfast very limited. Toasters not working. Tea cups dirty and chipped. Fruit flies all over food

2026-07-16 via Nuitee
C
Chris couple ca
10
Excellence in the heart of Montreal.
Pros:

Easy check in. Room was ready early. Close to everything downtown.

2026-07-13 via Nuitee
C
Cliff family_with_children ca
10
Great stay. I like the consistency across the Fairmont properties.
Pros:

comfy and clean

2026-07-12 via Nuitee
C
Chas couple ca
8
2026-07-10 via Nuitee
A
Albina couple ru
10
Супер отель! Доброжелательные и компетентные сотрудники!
Pros:

Все было превосходно! Парковка, спа, тренажерный зал, где были фрукты, вода полотенца бесплатно.

Cons:

Концепция бронирования столов для завтраков. Искусственно вызванные много километровые и многочасовые очереди на завтрак. Столы пустуют, люди в холле толпой в очереди стоят.

2026-07-07 via Nuitee
D
Dale solo_traveller ca
9
Pros:

Good location

Cons:

Clean

2026-07-06 via Nuitee
A
Ana couple au
10
The Fairmont Queen Elizabeth is very well appointed, cosy and comfortable.
Pros:

The staff were welcoming and friendly. The room had a beautiful view to Mont Royql.

Cons:

It’s unfortunate that a massive summer storm caused a power outage throughout the hotel.

2026-07-05 via Nuitee
B
Bernard solo_traveller ca
9
En général assez bien, hôtel bien connu de moi, on s’habitue
Pros:

Emplacement au centre ville adéquat

Cons:

Insonorisation : les enfants s’amusent dans les corridors

Portresqui claquent

2026-07-03 via Nuitee
C
CanJAD Couples Abu Dhabi, Emirate of Abu Dhabi
6
Can’t get any more central than this for Montreal
Pros:

Hotel was recently renovated few years back, stayed after the strikes the labour union had.. as a result it is very posh modern now and less grandeur unlike the older CP Hotels / other fairmont properties in Canada and how it use to look. Much needed refresh that still looks great!

The front desk team were friendly and it is still a very busy front desk and lobby area. The process was fairly quick. The hotel is conveniently located above the VIA rail Transit system and close by to the international airport (22 min drive by taxi).

The common areas are clean, modern and spacious. It took a long wait for an elevator to arrive as the hotel was very busy during the Montreal pride and jazz/ music festivities - as a result, very full occupancy and many guests using the elevators.

The room was a good sized corner room with great views of the city and basilica adjacent to the hotel. Comfort in bedding, plush mattress and crisp white linens. Le labo “Rose” amenities that you expect at every Fairmont - leaves you feeling fresh. Bath robes in bathroom..

The room had dirty torn towels that seemed to be left over accidentally by housekeeping in the far right corner of the window sill.

Overall - the hotel is well appointed, central and a great choice when staying in DWTN Montreal!

2026-07-02 via Tripadvisor
U
Usman Muhammad couple ng
7
2026-07-01 via Nuitee
K
khalid couple ma
2
Je ne recommande pas cette établissement pour autres visiteurs
Pros:

La Réception est fabuleux à part ça je ne vois pas d autres raisons pour revenir à cette établissement

Cons:

L accueil absence de communication ou de courtoisie du personnel équipement dans la chambre médiocre ou infonctionnel prix exorbitants par rapport au service rendu même une bouteille eau dans la chambre

2026-06-28 via Nuitee
M
Mark couple us
10
Wonderful place to stay
Pros:

Loved the facility and service. Super nice people

2026-06-28 via Nuitee
S
S6029DApeterr Couples
10
Great hotel
Pros:

Excellent property in a fantastic location. We arrived and left via train, the station is underground beneath the hotel, lending welcome convenience to the trip. The area has many restaurants and attractions including the famous basilica across the street.

Rooms are comfortable and well maintained and the staff were wonderful to interact with.

2026-06-26 via Tripadvisor
M
Michael couple gb
9
Comfortable, great location, good facilities, friendly staff
Pros:

Comfortable, clean room. Nice outdoor bar. Close to rail station.

Cons:

It was very busy.

2026-06-26 via Nuitee
J
Julie couple ca
10
2026-06-26 via Nuitee