Crowne Plaza Panama by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
8.3 (286 reviews)
Av. Manuel Espinosa Batista , Panama City , PA
+507 206-5500

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent location (near metro, convenient to airport)
Attentive and helpful staff/service
Very good breakfast and dining options
Comfortable rooms/beds for many guests
Central and convenient for sightseeing
Cons:
Moldy/musty odors and occasional trash smell
Rooms and bathrooms feel dated; some damaged fixtures
Street noise and noisy neighbors
Limited parking and no consistent airport shuttle
Weak in-room Wi‑Fi and a small pool

Categories

Cleanliness
6.5
Multiple reviews cite moldy/musty odors, trash smell reaching pool level, and room odors; cleanliness is a clear weakness in several stays.
Service
9.7
Consistently praised: attentive, helpful staff; several reviewers call out excellent customer service and staff who helped when flights were missed or issues arose.
Location
9.5
Frequent positive mentions: central location, very close to metro and convenient to airport, numerous nearby restaurants and sites.
Room Quality
7.1
Mixed to negative: several comments about dated rooms and bathrooms, broken fixtures, and varying bed/pillow comfort; some rooms were comfortable but others required room changes.
Amenities
7.8
Good food and a usable pool noted, but shortcomings include a small pool, limited parking, no airport shuttle in some reports, and weak in-room Wi‑Fi.
Value for Money
8
Mixed perceptions: many guests felt the stay was recommended and good value given service and location, while a few expected more (e.g., breakfast included or more modern facilities).
Food and Beverage
9
Strong positive sentiment: multiple mentions of excellent dining, varied and delicious buffet breakfasts and high-quality meals.
Overall Experience
8.8
Overall generally positive with many 'spectacular'/'súper' reviews and recommendations, tempered by notable negative cleanliness and room-quality incidents for some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:11

Property Description

Luxurious Accommodations
Experience comfort and convenience in our freshly decorated rooms and suites equipped with modern amenities like flat-screen TVs, coffee makers, and plush bedding.

Top-Notch Facilities
Indulge in our 24-hour fitness center, outdoor pool, and business center with meeting facilities, catering to all your leisure and work needs during your stay.

Delicious Dining Options
Savor the flavors of Panama at our on-site restaurant serving authentic local dishes and enjoy a variety of drinks at the Cocktail Lounge, promising a culinary delight for every guest.

Book your stay at Crowne Plaza Panama, where luxury meets convenience in the heart of Panama City's Financial District.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PTY

Location

Guest Reviews

8.3
Based on 286 reviews
Cleanliness: 6.5
Service: 9.7
Location: 9.5
Room Quality: 7.1
Amenities: 7.8
Value for Money: 8
Food and Beverage: 9
Overall Experience: 8.8
J
Juanwolf • family_with_children • mx
9
2026-10-28 • via Nuitee
M
Miguel Angel • solo_traveller • pa
10
En general súper
Pros:

Localización y comida

Cons:

Pocos estacionamientos

2026-10-26 • via Nuitee
J
Jose Federico • couple • mx
9
Fue corta pero cumplio con nuestras necesidades, el personal muy atento y servicial
Pros:

La atencion del personal

Cons:

Un poco ruidoso de la calle y un vecino con un bebe que lloro un par de horas

2026-10-26 • via Nuitee
J
José Daguer • couple • ar
10
ESPECTACULAR
Pros:

TODO EXCELENTE

2026-10-23 • via Nuitee
B
B.Mutheu ❤️ • family_with_children • ke
10
2026-10-14 • via Nuitee
V
Viviana • extended_group • co
7
,
Pros:

Por el precio esperaba desayuno , el hotel se ve muy antiguo ya, bien conservado pero con acabados que no responden a la época que estamos viviendo. Hay que modernizar . A mi ingreso eperaba una bienvenidoa como por ejemplo un trago y definitivamente el desayuno

Cons:

,

2026-10-13 • via Nuitee
G
Gregory • couple • us
2
Pros:

After earthquakes have other hotel with same name but after their person tells me we had correct hotel front desk told me they were wrong and would not honor reservation and no refund

2026-10-13 • via Nuitee
A
Arianis • couple • pa
10
2026-10-08 • via Nuitee
T
Tanaya • family_with_children • us
8
2026-10-07 • via Nuitee
C
Christian • family_with_children • ve
9
2026-09-14 • via Nuitee
I
IsisM • solo_traveller • pa
10
Excelente ubicación
Pros:

Servicio y comida

2026-09-14 • via Nuitee
S
Sanchez • family_with_children • pa
10
Súper
Pros:

Todo

Cons:

Nada

2026-09-11 • via Nuitee
S
Stefan • couple • de
10
2026-09-08 • via Nuitee
A
Alden • couple • us
10
Lovely hotel very near the airport.
Pros:

Dining was top notch. We had lunch, dinner and breakfast and the food was wonderful.

Cons:

Traffic noise was noted. Next time we’ll ask for a room on the other side of the hotel, but that was just a small thing for a wonderful stay. We missed our flight and you saved us!

2026-09-07 • via Nuitee
A
archer • extended_group • gy
10
2026-09-01 • via Nuitee
G
GONZALEZ • solo_traveller • pa
10
2026-08-31 • via Nuitee
Q
Quintero • couple • pa
2
2026-08-29 • via Nuitee
B
Bogdan • family_with_children • ie
3
Bad experience, don't book. 4 starts hotel, feels like 1 star
Pros:

Nothing

Cons:

Everything. Old, rooms smelled of mold; we had to change 3 rooms. In the end, we ended in a suite, with broken doors at the kitchen cabinets; the only good thing was the staff.

2026-08-27 • via Nuitee
Y
Yarizeth • solo_traveller • pa
10
Pros:

La atencion excelente

Cons:

No hay queja

2026-08-25 • via Nuitee
R
Roberto • family_with_children • pr
9
Pros:

It has very good location. With several places around. Restaurants, Brunch places, pharmacys. The t

Cons:

Doesn't have shuttle service to the airport

2026-08-24 • via Nuitee