Hampton Inn & Suites Columbus-Downtown, Ohio

Hotels
•
Hampton Inn
8.8 (624 reviews)
501 North High Street , Columbus , us
+1 614-559-2000

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
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Review Highlights

Pros:
Amazing staff
Great location
Clean rooms
Spacious accommodations
Cons:
Parking charges
Issues with elevators
Room cleanliness concerns

Categories

Cleanliness
8.3
Overall sentiments pointed to cleanliness, but several reviews cited issues like sticky floors and elevator challenges.
Service
9.3
Predominantly positive feedback emphasizing amazing staff and great service.
Location
9.3
Frequently mentioned as a great location close to activities and the convention center.
Room Quality
8.8
Rooms noted as spacious and comfortable, though some issues with pillows reported.
Amenities
8.8
Amenities like the pool and breakfast received positive mentions, although some issues noted with food availability.
Value for Money
8.3
Concerns about parking fees and fluctuations in room pricing affecting value perception.
Food and Beverage
8.3
Breakfast noted as excellent, but issues around food replenishment affected perceptions.
Overall Experience
9.3
General consensus that the stay was very enjoyable despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:17

Property Description

Central Location and Nearby Attractions
Located in the heart of Columbus, our hotel is within walking distance to major attractions like the Columbus Convention Center, Ohio State University campus, and Arena Grand Theatre. Explore art galleries, restaurants, and vibrant nightlife just moments away.

Modern Amenities for a Comfortable Stay
Enjoy comfortable rooms and modern amenities at Hampton Inn and Suites Columbus Downtown. Start your day with a free daily breakfast, stay connected with free high-speed internet access, and unwind in our state-of-the-art fitness centre, indoor swimming pool, and sauna.

Convenience and Comfort Combined
Experience the perfect blend of convenience and comfort during your stay with us. Book now and make the most of your visit to Columbus!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CMH

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 38 per day.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.8
Based on 624 reviews
Cleanliness: 8.3
Service: 9.3
Location: 9.3
Room Quality: 8.8
Amenities: 8.8
Value for Money: 8.3
Food and Beverage: 8.3
Overall Experience: 9.3
A
Alicia • solo_traveller • us
5
Decent but not worth the price.
Pros:

It was very close to our event downtown.

Cons:

I expected it to be nicer for the price. There wasn’t even an outlet in the bathroom. I think most people want to do their hair with blow driers, straightener etc in the bathroom. There were also TOENAILS on our carpet. The one was so big, there was no way it was vacuumed between stays.

2026-07-25 • via Nuitee
H
Hlevani • couple • us
8
2026-07-24 • via Nuitee
K
Kim • couple • us
10
There for a concert. Perfect location. Loved the valet parking
Pros:

It was very clean. Perfect location

Cons:

NA

2026-07-22 • via Nuitee
J
Jay • couple • us
6
Fun week.. nice hotel!
Pros:

It was just ok.

Cons:

It was so loud downtown and hard to sleep. Honestly, I didn’t sleep very well. I think you need to offer ear plugs or sounds machines because of the noice on Higg Street.

2026-07-20 • via Nuitee
B
Benjamin • couple • us
1
Will never go back!!!!
Pros:

Air condition in the room didn’t work. Called front desk, took 10 minutes for them to answer. They didn’t do anything about it. Was absolutely miserable. But I got the valet parking for free as the refund for the inconvenience!

Cons:

Air condition in the room didn’t work. Called front desk, took 10 minutes for them to answer. They didn’t do anything about it. Was absolutely miserable. But I got the valet parking for free as the refund for the inconvenience!

2026-07-20 • via Nuitee
L
Lindsey • family_with_children • us
8
Enjoyed the location, but we have.kids and book hotels for the pool. Not sure if we would return.
Pros:

The rooms were clean and comfortable and such a friendly staff.

Cons:

The pool was freezing.

2026-07-18 • via Nuitee
J
Jeff • solo_traveller • us
10
2026-07-17 • via Nuitee
K
Karen • family_with_children • us
10
Pros:

Breakfast was great. Room was very clean

2026-07-13 • via Nuitee
B
Bryan • solo_traveller • us
10
Pros:

Clean, location is great. Walkable to restaurants

Cons:

Construction going on, but that isn’t anything the hotel can control

2026-07-13 • via Nuitee
S
Shanon • solo_traveller • us
9
Pros:

The room size and cleanliness

Cons:

The lighting was dim and not easy to use. The TV remote was horrible and could not figure out how to.use it.

2026-07-13 • via Nuitee
R
Ranieca • couple • us
10
2026-07-07 • via Nuitee
W
Wright • extended_group • us
6
Nice hotel not great amenities
Pros:

The gentleman at the front desk was polite

Cons:

There was poop in the pool, no parking then I had to pay for valet if I wanted to park closer to the hotel. When I got there I was tried to the charged double then the lady stated that the reservation was not in the system

2026-07-07 • via Nuitee
P
Patricia • solo_traveller • us
9
2026-07-05 • via Nuitee
P
Pinkie • solo_traveller • us
10
2026-06-30 • via Nuitee
P
Philo Sophie • extended_group • de
7
excellent location. good breakfast.
Pros:

Staff were friendly, excellent location. good breakfast.

Cons:

Parking is too expensive imo. Room service was lacking.

2026-06-25 • via Nuitee
C
Charlene • couple • ca
4
Not great
Pros:

Property is unique but extremely outdated
Beds we’re comfortable

Cons:

Late check in, we arrived at 5 pm and our room was still not ready. No one seems to know what they are doing. Front desk, bar tender, coffee shop girl all have admittedly had no training. Ordered supper at the Bistro and the they were out of chicken, out of broccoli, all food available was unhealthy
Only sell certain wines by the bottle
Completely mismanaged property

2026-06-15 • via Nuitee
D
Danielle • solo_traveller • us
10
Pros:

The hotel was very nice and comfortable! Good downtown location!

Cons:

The parking situation was confusing.

2026-06-15 • via Nuitee
M
MARIA LINA RAMACI • solo_traveller • us
10
2026-06-13 • via Nuitee
F
Francisco • couple • ec
10
Estadía placentera
Pros:

La ubicación del hotel, la atención del personal, las instalaciones.

2026-06-12 • via Nuitee
J
jorge • couple • us
8
2026-06-11 • via Nuitee