Hampton Inn & Suites Columbus-Downtown, Ohio

Hotels
•
Hampton Inn
8.8 (617 reviews)
501 North High Street , Columbus , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Amazing staff
Great location
Clean rooms
Spacious accommodations
Cons:
Parking charges
Issues with elevators
Room cleanliness concerns

Categories

Cleanliness
8.3
Overall sentiments pointed to cleanliness, but several reviews cited issues like sticky floors and elevator challenges.
Service
9.3
Predominantly positive feedback emphasizing amazing staff and great service.
Location
9.3
Frequently mentioned as a great location close to activities and the convention center.
Room Quality
8.8
Rooms noted as spacious and comfortable, though some issues with pillows reported.
Amenities
8.8
Amenities like the pool and breakfast received positive mentions, although some issues noted with food availability.
Value for Money
8.3
Concerns about parking fees and fluctuations in room pricing affecting value perception.
Food and Beverage
8.3
Breakfast noted as excellent, but issues around food replenishment affected perceptions.
Overall Experience
9.3
General consensus that the stay was very enjoyable despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:17

Property Description

Central Location and Nearby Attractions
Located in the heart of Columbus, our hotel is within walking distance to major attractions like the Columbus Convention Center, Ohio State University campus, and Arena Grand Theatre. Explore art galleries, restaurants, and vibrant nightlife just moments away.

Modern Amenities for a Comfortable Stay
Enjoy comfortable rooms and modern amenities at Hampton Inn and Suites Columbus Downtown. Start your day with a free daily breakfast, stay connected with free high-speed internet access, and unwind in our state-of-the-art fitness centre, indoor swimming pool, and sauna.

Convenience and Comfort Combined
Experience the perfect blend of convenience and comfort during your stay with us. Book now and make the most of your visit to Columbus!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CMH

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 38 per day.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 617 reviews
Cleanliness: 8.3
Service: 9.3
Location: 9.3
Room Quality: 8.8
Amenities: 8.8
Value for Money: 8.3
Food and Beverage: 8.3
Overall Experience: 9.3
D
Danielle • solo_traveller • us
10
Pros:

The hotel was very nice and comfortable! Good downtown location!

Cons:

The parking situation was confusing.

2026-06-15 • via Nuitee
C
Charlene • couple • ca
4
Not great
Pros:

Property is unique but extremely outdated
Beds we’re comfortable

Cons:

Late check in, we arrived at 5 pm and our room was still not ready. No one seems to know what they are doing. Front desk, bar tender, coffee shop girl all have admittedly had no training. Ordered supper at the Bistro and the they were out of chicken, out of broccoli, all food available was unhealthy
Only sell certain wines by the bottle
Completely mismanaged property

2026-06-15 • via Nuitee
M
MARIA LINA RAMACI • solo_traveller • us
10
2026-06-13 • via Nuitee
F
Francisco • couple • ec
10
Estadía placentera
Pros:

La ubicación del hotel, la atención del personal, las instalaciones.

2026-06-12 • via Nuitee
J
jorge • couple • us
8
2026-06-11 • via Nuitee
D
Desiree • solo_traveller • us
8
2026-06-07 • via Nuitee
M
Merlin • couple • de
9
Great place to stay at for conventions or downtown access
Pros:

Cozy spacious hotel with great location

2026-05-27 • via Nuitee
M
Michael • couple • us
10
2026-05-26 • via Nuitee
L
Latashia • solo_traveller • us
8
Overall it was good 👍
Pros:

Location

Cons:

The breakfast could have been way better i see why it was free.

2026-05-26 • via Nuitee
C
Christine • extended_group • us
1
Cons:

Bed bugs in the bed

2026-05-24 • via Nuitee
M
Melissa • family_with_children • us
10
2026-05-22 • via Nuitee
M
Maxwell • couple • us
10
2026-05-19 • via Nuitee
C
Courtney • couple • us
3
Not welcoming or helpful staff.
Pros:

It was a good location

Cons:

The staff was unhelpful and fairly rude

2026-05-17 • via Nuitee
L
lindsay • family_with_children • us
9
2026-05-11 • via Nuitee
J
Jane • family_with_children • us
10
My concert was postponed and the staff was so helpful to recommend other things to do and give directions to other thing
Pros:

Great location and property was very nice

Cons:

Staff was wonderful. So helpful

2026-05-10 • via Nuitee
C
Coburn • solo_traveller • us
10
2026-05-09 • via Nuitee
M
martin • solo_traveller • us
10
2026-05-07 • via Nuitee
A
Alessandro • solo_traveller • it
8
2026-05-05 • via Nuitee
S
Susan • family_with_children • us
6
Not worth the price.
Pros:

Front desk staff were friendly.

Cons:

No maid service due to stating 2 nights. This was not communicated. For $600 room plus parking I would’ve appreciated the room being made up during our stay.

2026-05-01 • via Nuitee
R
Renee • family_with_children • us
10
It was excellent!!!
Pros:

It’s in the center of town. We loved the staff, our room, the breakfast and the parking garage was definitely an added bonus!!!

Cons:

N/a

2026-05-01 • via Nuitee