Hampton Inn & Suites Columbus-Downtown, Ohio

Hotels
•
Hampton Inn
8.8 (609 reviews)
501 North High Street , Columbus , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Amazing staff
Great location
Clean rooms
Spacious accommodations
Cons:
Parking charges
Issues with elevators
Room cleanliness concerns

Categories

Cleanliness
8.3
Overall sentiments pointed to cleanliness, but several reviews cited issues like sticky floors and elevator challenges.
Service
9.3
Predominantly positive feedback emphasizing amazing staff and great service.
Location
9.3
Frequently mentioned as a great location close to activities and the convention center.
Room Quality
8.8
Rooms noted as spacious and comfortable, though some issues with pillows reported.
Amenities
8.8
Amenities like the pool and breakfast received positive mentions, although some issues noted with food availability.
Value for Money
8.3
Concerns about parking fees and fluctuations in room pricing affecting value perception.
Food and Beverage
8.3
Breakfast noted as excellent, but issues around food replenishment affected perceptions.
Overall Experience
9.3
General consensus that the stay was very enjoyable despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:17

Property Description

Central Location and Nearby Attractions
Located in the heart of Columbus, our hotel is within walking distance to major attractions like the Columbus Convention Center, Ohio State University campus, and Arena Grand Theatre. Explore art galleries, restaurants, and vibrant nightlife just moments away.

Modern Amenities for a Comfortable Stay
Enjoy comfortable rooms and modern amenities at Hampton Inn and Suites Columbus Downtown. Start your day with a free daily breakfast, stay connected with free high-speed internet access, and unwind in our state-of-the-art fitness centre, indoor swimming pool, and sauna.

Convenience and Comfort Combined
Experience the perfect blend of convenience and comfort during your stay with us. Book now and make the most of your visit to Columbus!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CMH

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 38 per day.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 609 reviews
Cleanliness: 8.3
Service: 9.3
Location: 9.3
Room Quality: 8.8
Amenities: 8.8
Value for Money: 8.3
Food and Beverage: 8.3
Overall Experience: 9.3
M
Melissa • family_with_children • us
10
2026-05-22 • via Nuitee
M
Maxwell • couple • us
10
2026-05-19 • via Nuitee
C
Courtney • couple • us
3
Not welcoming or helpful staff.
Pros:

It was a good location

Cons:

The staff was unhelpful and fairly rude

2026-05-17 • via Nuitee
L
lindsay • family_with_children • us
9
2026-05-11 • via Nuitee
J
Jane • family_with_children • us
10
My concert was postponed and the staff was so helpful to recommend other things to do and give directions to other thing
Pros:

Great location and property was very nice

Cons:

Staff was wonderful. So helpful

2026-05-10 • via Nuitee
C
Coburn • solo_traveller • us
10
2026-05-09 • via Nuitee
M
martin • solo_traveller • us
10
2026-05-07 • via Nuitee
A
Alessandro • solo_traveller • it
8
2026-05-05 • via Nuitee
S
Susan • family_with_children • us
6
Not worth the price.
Pros:

Front desk staff were friendly.

Cons:

No maid service due to stating 2 nights. This was not communicated. For $600 room plus parking I would’ve appreciated the room being made up during our stay.

2026-05-01 • via Nuitee
R
Renee • family_with_children • us
10
It was excellent!!!
Pros:

It’s in the center of town. We loved the staff, our room, the breakfast and the parking garage was definitely an added bonus!!!

Cons:

N/a

2026-05-01 • via Nuitee
J
Jeanay • couple • us
10
Great stay!
Pros:

Very nice staff and clean facilities. The breakfast was really good and they had Great options. I Will definitely stay here again whenever I’m visiting Columbus.

2026-04-30 • via Nuitee
J
Jeff • couple • us
10
Great staff, loved the ease of parking, valet was awesome.
Pros:

The closeness to the place we needed to be.

Cons:

The lobby had 24hr coffee, hot water, tea, and honey.

2026-04-28 • via Nuitee
S
Sarah • couple • us
7
Pros:

Nice location, Valet parking!

Cons:

Got into our room and the bathroom looked like it had toothpaste all over the wall

2026-04-27 • via Nuitee
J
Jonathan • solo_traveller • us
10
2026-04-26 • via Nuitee
E
Excursion28294475021 • Friends getaway
2
Highly Dissapointed
Pros:

I hate to leave a bad review of any business but I am highly disappointed. I am a Honors member and I booked directly with the hotel. I was told that my Honors Member rate would be booked for the full stay. At check in, the reservation I made was not even for the correct number of nights. I booked for Wednesday thru Sunday but they only had my block of rooms for Wednesday and Thursday. We were told to come down and check out and check back in the following day. When we came down in the morning to take care of this, that front desk person said we should not have had to check in and check out and move rooms even though this is what we were told upon arrival. We then find out that our rate has gone from $187 to approximately $500 a night for the remaining stay. Of course we are shocked. We went to speak to the manager and he was not willing to meet us in the middle to find a solution. He gave us a hard no and said you won't find another hotel in this area for the remaining days. We found another hotel, three rooms left and did not stay and found other accommodations. I think there were enough issues with our reservations and being told a different story depending upon who we spoke with that the hotel. It is unfortunate that they seemed to not care to loose guests and two rooms. I am truly floored by the switch and bait and also that management/staff really seemed to not be bothered. We might only be 6 guests total but they just lost customers who that will never book with this hotel chain again.

2026-04-24 • via Tripadvisor
T
Toni S • solo_traveller • fi
9
Pros:

Hyvä sijainti lähellä jääkiekkoareenaa. Vastaanotossa Clifford oli mukava ja toivotti ystävällisesti tervetulleeksi.

Cons:

Aamupala ei ollut mikään erikoinen, mutta nälkä lähti kyllä. Voisi olla vihanneksia enemmän.

2026-04-24 • via Nuitee
K
Karen • family_with_children • us
6
2026-04-23 • via Nuitee
D
david • solo_traveller • us
9
Downtown hotel that is above average
Pros:

Nice downtown hotel near many restaurants. Room was spacious and well equipped. WiFi and TV worked well. TV was huge.

Cons:

No extra blankets in room. Breakfast was average. Bagels were stale and the “omelette” were awful. Water was not given to us as Hilton Honors guests.

2026-04-22 • via Nuitee
B
Bryonna • couple • us
5
2026-04-13 • via Nuitee
K
katysl • family_with_children • us
5
Drag Racing at the Club
Pros:

We love this hotel have stayed here multiple times. The restaurants around the hotel and convenience to the convention center are top notch. The staff is amazing as well.

Cons:

I'm not sure what the heck was going on but it sounded like drag racing at a club in our room I spent a decent chunk of change for a nice hotel, in a great location but was very disappointed by this. They did end up moving us rooms at 10:30 pm that night as we had to be up early the next day. It's just a bummer that this happened because the staff, facilities and location are awesome!

2026-04-13 • via Nuitee